Dix Park Janitorial Services

The City of Raleigh Parks, Recreation and Cultural Resources Department is requesting proposals for complete professional janitorial services at Dix Park facilities under an RFP due September 3, 2026 at 5:00 p.m. EST, with a pre-proposal conference and site visit scheduled for August 18, 2026 from 10:00–11:00 a.m. at 805 Whiteside Drive.

The scope encompasses day porter services, after-hours cleaning, outdoor restroom maintenance, and trash receptacle services across multiple City administrative, maintenance, and park facilities. The contractor must be bonded, reputable, and capable of furnishing all required labor, materials, equipment, supplies, and supervision to achieve prestige-level cleaning service. At LEED-certified facilities, the contractor must use LEED-approved materials and maintain hospitality-level cleanliness standards while adhering to strict security protocols and City-specified cleaning procedures. All personnel must pass national background checks.

The contract term runs five years from November 1, 2026 through June 30, 2031, divided into five annual periods. Pricing must be submitted on separate sealed cost forms with rates for daily porter services, after-hours cleaning, special events, emergency services, and enhanced cleaning, broken down by square footage and hourly rates.

Evaluation is two-stage. Stage 1 assesses corporate background and experience (15 points), financial stability (10 points), project understanding (20 points), project approach (25 points), team experience (15 points), and proposed cost (15 points). Selected firms may advance to Stage 2 for interviews and demonstrations worth up to five additional points. Written questions are due August 20, 2026. An evaluation meeting is anticipated for September 8, 2026, with selection announced tentatively on September 10, 2026. Proposals must include one signed original, one electronic PDF on USB, and three copies, submitted to Dakota Massengill. The City reserves the right to reject all proposals, cancel the RFP, or negotiate terms with individual proposers. Service is anticipated to start November 1, 2026.