DHR Office of Audit- GLAS Maint & Support FY27

The Alabama Department of Human Resources Office of Audit is requesting a quote for General Ledger Accounting System (GLAS) maintenance and support services for fiscal year 2027 under a sole-source procurement, with responses due September 22, 2026. This is a sole-source Round 1 request, indicating that competitive bidding is not anticipated.

The incumbent supplier, Warren Averitt Tech Group, possesses exclusive technical knowledge and sole support access to the AL DHR's customized GLAS system, which was originally designed and implemented by that vendor. The scope of work spans October 1, 2026, through September 30, 2027, and includes dedicated helpdesk support, product licensing, custom report implementation and modification using JET reports, software monitoring, and issue resolution.

Pricing comprises eight line items: accounting software fees, Azure Active Directory P1 licenses, Integration Software (eOne SmartConnect Essentials), user fees (eOne PopDock Basic), support and maintenance fees, Microsoft Dynamics 365 user licenses, JET Reports, and travel costs. Travel is budgeted at up to $10,000 and billed as incurred at actual cost; all other line items carry unit prices (either annual or monthly) to be entered by the supplier and applied across the 12-month contract period. Payment terms are Net 30, paid in arrears.

The total contract cost may not exceed $25,000 including the original agreement and any subsequent renewals, with a maximum term of five years from the effective date, whichever occurs first. The contract may be renewed annually by written agreement of both parties. Suppliers must be registered in Alabama Buys and submit responses electronically. Compliance is required with E-Verify enrollment verification, sales tax certification, foreign corporation registration where applicable, and the Beason-Hammon Alabama Taxpayer and Citizen Protection Act. The State reserves the right to conduct cost realism and price reasonableness analysis and to request written proof of supplier qualifications.