DCI-Safe2Help Five Digit Messaging-SSJF-ah

The Illinois State Police (ISP) is pursuing a sole source procurement for multimedia messaging services through a contract with ArmourGrid Incorporated, doing business as KUVRR, for the Safe 2 Help Illinois program. The contract will utilize the KUVRR NOTIFY platform to provide a 5-digit short code (SAFE2) messaging service that enables students, parents, school officials, and the public to report incidents of self-harm and threats. The primary deliverable is a comprehensive school safety tip line integrated with Sprigeo's existing system, designed to receive, process, and analyze text messages from across Illinois. The procurement is structured as a five-year contract beginning 07/24/2025 and ending 6/15/2030, with a critical deadline of July 11 at 4 p.m. for potential interested parties to submit written comments or request a public hearing. The justification for sole source procurement stems from the platform's unique capabilities, copyrighted technology, and proven track record of handling over 40% of program tips. Evaluation appears to be based on the vendor's demonstrated ability to maintain continuous, reliable safety reporting infrastructure without disrupting existing protocols.

The contract opportunity does not explicitly mention set-aside designations or restrictions for disadvantaged enterprises. The incumbent vendor, KUVRR, will continue to provide services through their proprietary NOTIFY platform, which represents existing technological infrastructure that will be maintained. The total contract value is $317,362.50, which breaks down to $63,472.50 annually, with the state expecting to save $20,547.50 per year and $102,737.50 over the contract's duration. Funding will be sourced from state appropriated funds, and the procurement is specifically justified by the vendor's unique technological capabilities and critical role in the state's school safety reporting ecosystem. The contract is being awarded directly to KUVRR as the sole economically feasible source, with no indication of competitive bidding or alternative vendor considerations.