Credential Print Solution

The Nevada Department of Motor Vehicles (DMV) has issued a Request for Information (RFI) solicitation number SR24-415/81DMV-S3399 seeking no-cost demonstrations of advanced credential printing solutions for driver's licenses and identification cards. The RFI focuses on exploring innovative technologies that can enhance security features, operational efficiency, and customer service, with specific interest in solutions that may include or exclude radio frequency identification (RFID) technology. Key objectives include streamlining workflow, supporting data-driven decision-making, and delivering personalized customer interactions while maintaining advanced security standards for credentialing. Potential vendors are expected to provide solutions that can integrate seamlessly with existing systems, scale effectively, and maintain continuous operation. The solicitation requires vendors to submit information demonstrating technologies that conform to national card design and security standards, with a focus on digital transformation and automated processes. The response deadline is July 31, 2025, at 2:00 p.m. Pacific Time, with vendor questions to be submitted through nevadaepro.com by July 15, 2025, at 4:00 p.m. The project has an estimated milestone completion date of August 1, 2025, with Breece Harrison serving as the Project Manager.

This RFI is not a formal bid or proposal and will not result in an immediate contract award, but rather aims to gather market intelligence for potential future solicitation development. No specific set-aside designations or restrictions on vendor types were explicitly mentioned in the documentation. The DMV has indicated that all submitted information will be treated as confidential business information, and the agency is seeking no-cost demonstrations from potential technology providers. While no specific budget range or award value was disclosed, the project charter suggests the DMV is prioritizing solutions that can be implemented without significant upfront investment. The project recognizes potential risks such as scope creep, technological challenges, and resistance to change, and has developed mitigation strategies accordingly. Internal stakeholders include DMV staff, while external stakeholders encompass Nevada residents and the State of Nevada. The procurement approach emphasizes exploration of cutting-edge credentialing technologies that can potentially modernize the DMV's current credential issuance processes.