Corrections Grade Tablets & Educational Software
Closed State & local contract opportunity Posted
- Solicitation number
- 2026-RFP-00591
- State
- California
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- 279 Eighteenth (18Th) Century Reproduction Goods
- 553 Manufacturing Components And Supplies
- 578 Miscellaneous Products (Not Otherwise Classified)
- 593 Nuclear Equipment Components, Accessories And Supplies
- 804 Spacecrafts, Accessories And Components
- 906 Architectural Services, Professional
- 907 Architectural And Engineering Services, Non-Professional
- 918 Consulting Services
- 925 Engineering Services, Professional
- 961 Miscellaneous Services, No. 1 (Not Otherwise Classified)
- Point of contact
-
- Darlene Hansen dhansen@smcgov.org (650) 312-8816
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
The County of San Mateo Probation Department is requesting proposals for a corrections-grade tablet and educational software solution serving detained youth at the Youth Services Center-Juvenile Hall, with proposals due September 10, 2026 and a pre-proposal conference on August 19, 2026 at 10:00 AM via Microsoft Teams. The County's Procurement Preference for Local Businesses and Local Non-Profits ordinance applies, offering preferential points to local businesses, local non-profits, local small businesses, and local micro businesses or non-profits.
The scope covers 50 tamper-resistant tablets with pre-programmed educational and vocational software, secure monitored communication capabilities, asset tracking, and vetted media content as behavioral incentives. The solution must support mathematics, resume writing, GED, ESL, vocational training, behavioral therapy, and financial literacy. All vendor personnel requiring on-site access must comply with YSC-JH security clearance protocols, background checks, and PREA training.
No specific funding limit is established; proposers must develop five-year cost proposals with itemized breakdowns covering hardware, software, infrastructure, training, and ongoing support. The initial contract term is three years with one optional two-year extension at the County's discretion. Vendors must document a minimum of five years of experience providing technology solutions in secure juvenile detention environments and provide two operational references from facility administrators at other juvenile detention centers. A Dedicated Account Manager with at least five years of government contracting experience is required.
Evaluation criteria weight technical solution and operational support at 30 percent, firm experience and references at 20 percent, team qualifications and staffing at 20 percent, implementation schedule and training at 15 percent, and cost proposal at 15 percent, with an additional 5 to 10 percent preferential points for local business classification. Questions and contract exceptions are due August 26, 2026 at 4:00 PM. Optional interviews and presentations are scheduled for October 6, 2026, with anticipated award on December 8, 2026.
Opportunity text
The County of San Mateo, Probation Department (the "County" and/or "Probation") supports justice-involved youth by providing the mentorship and tools they need to succeed after detention. To enhance these efforts, we are seeking corrections-grade, tamper-resistant, rehabilitative tablets-secure mobile devices specifically designed to give detained youth access to vital educational and vocational resources.
These tablets serve as a critical bridge for academic and vocational advancement, providing specialized preprogrammed software while maintaining essential family connectivity through strictly monitored, secure communication channels. Continuous oversight by Youth Services Center-Juvenile Hall (YSC-JH) staff ensures all interactions remain safe, appropriate and compliant with security protocols. In addition to supporting academic vocational and familial goals, the integration of vetted media - including movies and games - shall serve as key behavioral incentive to foster positive engagement and personal accountability. This comprehensive strategy reinforces vital support networks and cultivates the stability necessary for a successful reintegration into the community.
The Probation Department is soliciting proposals from qualified vendors to deliver a comprehensive, secure and correction-grade tablet solution. The plan serves as a vital link between educational success, vocational growth and essential family support systems.
The selected system must feature tamper-resistant hardware and pre-programmed, secure software for learning and monitored communication. By integrating strictly controlled family connectivity and vetted media (movies/games) as behavioral incentives, this initiative aims to maintain institutional security while providing youth with the digital tools and support networks essential for community reentry. This request seeks 50 units to achieve a 1-to-1 tablet-to-youth ratio allowing all youth to pursue a robust selection of courses like mathematics and resume writing, behavioral therapy and financial literacy modules. Additionally, the solution must facilitate the acquisition of trade-specific credentials and English as a Second Language (ESL) certifications to support career readiness and successful reentry.
Furthermore, the selected vendor is required to provide initial on-site training and on-demand support for the duration of the contract. Additionally, a Dedicated Account Manager (DAM) shall be assigned to the Probation Department to facilitate regular progress meetings and ensure consistent ongoing assistance.
Files
| File | Type | Posted |
|---|---|---|
| Corrections_Grade_Tablets_&_Educational_Software.pdf | ||
| Attachment_B_-_Vendor_Reference_Form.docx | DOCX document | |
| Standard_Contract_Template_-_Over_$200K_DRAFT.docx | DOCX document | |
| Standard_Contract_Template_-_Under_$200K_DRAFT.docx | DOCX document |
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