Collection Agency Services

The City of Jacksonville, Florida is soliciting collection agency services for past due library accounts, with proposals due August 18, 2026. This is structured as a single-source purchase order, indicating a non-competitive procurement.

Lynn Jacobson is identified as the collection agency services provider. The scope involves collection services targeting delinquent library patron account receivables. The deliverable location is 3435 University Boulevard North, Jacksonville, Florida 32277.

The procurement opened August 4, 2026 at 2:19 p.m. Eastern Time and closes August 18, 2026 at 2:19 p.m. The buyer is Dasha Herrin. The procurement is categorized under Records Management Services, including Document Management Services with technology integration, structured as one job assignment.

Financial documentation references cumulative recovery data and recovery amounts, though specific pricing, contract term length, renewal options, and funding sources are not disclosed in the available materials. The solicitation includes a justification document, work plan overview, and cumulative recovery financial summary as supporting documentation. Jacksonville's standard protest procedures apply, with protests challenging specifications or terms due within ten business days of solicitation posting or within forty-eight hours after any pre-proposal conference, whichever is earlier. Protests of award recommendations must be filed within forty-eight hours of posting or written notification. Protests are filed with the Chief of Procurement at 214 N. Hogan Street, 8th floor, Jacksonville, Florida 32202, or by email to dustinf@coj.net.