CLOUD-BASED MGMT SVS - STUDENT PRINT

Coastal Carolina University, located in Conway, South Carolina, is seeking a cloud-based managed student printing services solution through a competitive Request for Proposal (RFP) with solicitation number 5400019727. The procurement covers a comprehensive print management system for multiple campus locations including Conway, Myrtle Beach, Litchfield, and Georgetown, with an estimated annual printing volume of 710,027 pages (680,000 black-and-white and 32,000 color copies). The solution must integrate with the campus one-card system (CBord), support a free student printing allotment, and provide functionality across residence halls, library facilities, and computing services labs. Evaluation will occur in two phases, with initial scoring based on experience (0-35 points), business proposal pricing (0-35 points), and program approach (0-30 points), followed by a demonstration phase worth up to 25 additional points. Key proposal deadlines included a pre-proposal conference on May 1, 2020, questions due by May 6, 2020, and final offers due by May 28, 2020, at 11:00 AM. The contract term is structured for one year with four potential one-year renewals, running from September 1, 2020, through August 31, 2025.

The solicitation does not specify specific set-aside designations for disadvantaged enterprises. Vendor requirements include demonstrating CBord partnership certification, PCI compliance, and meeting comprehensive information security standards. Specific technical requirements mandate hosting infrastructure without University server requirements, single sign-on authentication, support for multiple payment methods including credit cards, Apple Pay, and Google Pay, and compatibility with various devices and operating systems. While no specific incumbent vendor is mentioned, the University will provide network connectivity, internet access, and electrical power for printing stations. Though no explicit budget range is provided, the solicitation requires detailed per-copy pricing for black-and-white and color printing, along with itemized charges for additional services across all five potential contract years. Vendors must also complete a rigorous data security and governance questionnaire, demonstrating compliance with federal and state regulations including FERPA, HIPAA, GDPR, and the Gramm-Leach-Bliley Act, with equipment required to be hosted within the Continental United States.