Campus Laundry Services

The University of North Carolina at Pembroke (UNCP) has issued a Request for Proposal (RFP #71-Q2024-14) for comprehensive campus laundry services across five residential buildings. The procurement seeks a vendor to provide, install, and maintain 41 washers and 42 dryers, with specific requirements for Speed Queen Quantum or equivalent models featuring wireless notification capabilities and ADA compliance. The RFP mandates a site visit on February 19, 2025, at 10:00 AM, with proposal submissions due March 13, 2025, at 2:00 PM ET. The initial contract term is six years, beginning July 1, 2025, with potential extensions allowing for a total contract period of twelve years. Evaluation criteria will assess vendor qualifications (30 points), plan and response times (30 points), pricing (20 points), and proposed equipment (20 points). Installation is scheduled for the week of July 7, 2025, with requirements for weekly maintenance visits, 48-hour standard repair response times, and 4-hour response for critical issues. The laundry system will operate on a non-vended, all-inclusive service model with semi-annual vent cleaning.

The RFP does not explicitly indicate specific set-aside designations or restrictions for disadvantaged enterprises. The contract requires vendors to provide a comprehensive pricing structure with per-machine costs, with payments divided into two equal installments billed during fall and spring semesters. While no incumbent vendor is mentioned, the procurement includes requirements for maintaining an existing laundry monitoring system, suggesting potential technology integration requirements. Vendors must submit detailed costs for new equipment and ongoing system maintenance, with the expectation of providing a turnkey laundry service solution. Though the exact budget range is not specified, the comprehensive nature of the RFP—covering equipment procurement, installation, maintenance, and monitoring—implies a significant investment in campus laundry infrastructure. The multi-year contract structure and potential twelve-year total duration indicate a strategic, long-term approach to campus laundry services procurement.