CALST / Systemwide Gift Cards

The California State University system is requesting proposals from vendors to supply gift cards to CSU campuses and authorized locations under RFP CALST-RFP-00000827, with proposals due September 18, 2026 at 4:00 p.m. PDT.

The scope covers physical and digital gift cards across retail, grocery, restaurants, fuel, entertainment, travel, and general-purpose prepaid categories. The vendor must maintain relationships with major national brands, identify newly available merchants throughout the contract term, and accommodate one-time, recurring, and scheduled orders of varying volumes. Required capabilities include shipment tracking, expedited and rush order options, real-time or near real-time order status tracking, and customer support during normal business hours (9:00 a.m. to 5:00 p.m. Pacific Time). The vendor must implement robust fraud prevention and security procedures protecting confidential customer and ordering information through administrative, technical, and physical safeguards. Invoices must itemize merchant, denomination, quantity, discounts, applicable fees, shipping charges, and total order value by transaction.

No contract value, term duration, set-asides, or pricing terms are specified in the solicitation. The RFP opened August 19, 2026 at 4:00 p.m. PDT. The primary contact is Erika Takenaka at etakenaka@calstate.edu.