1425445-event.pdf

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Attached to
CALST / Systemwide Gift Cards
Solicitation number
CALST-RFP-00000827
Issued by
Santa Clara County, San Diego City, California

About this file

This is a Request for Proposal issued by the California State University (CSU) system for qualified vendors to supply gift cards to CSU campuses and authorized locations. The solicitation seeks proposals from vendors capable of providing access to a broad catalog of physical and digital gift cards across multiple merchant categories, including retail, grocery, restaurants, fuel, entertainment, travel, and general-purpose prepaid cards. The RFP opened on August 19, 2026 at 4:00 PM PDT with a closing date of September 18, 2026 at 4:00 PM PDT. The RFP number is CALST-RFP-00000827. The supplier shall maintain relationships with major national brands, identify newly available merchants throughout the contract term, and accommodate one-time, recurring, and scheduled orders of varying volumes. Additional requirements include providing shipment tracking information, expedited and rush order capabilities, real-time or near real-time order status tracking, and customer support during normal business hours (9:00 AM to 5:00 PM PT). The primary contact for this solicitation is Erika Takenaka at etakenaka@calstate.edu.

The vendor must implement robust fraud prevention and security procedures to protect confidential customer and ordering information through appropriate administrative, technical, and physical safeguards. Detailed invoices must identify the merchant, denomination, quantity, discounts, fees if applicable, shipping charges, and total order value for each transaction. No specific pricing terms, set-asides, funding amounts, or contract term duration were detailed in the solicitation document provided.

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19 August 2026

CALST / Systemwide Gift Cards CALST / Systemwide Gift Cards

19 August 2026

Open 8/19/2026, 4:00 PM PDT Type Request for Proposal Close 9/18/2026, 4:00 PM PDT Number CALST-RFP-00000827 Currency US Dollar

Contacts Erika Takenaka etakenaka@calstate.edu

Commodity Codes None Added

19 August 202619 August 202619 August 2026 mailto:etakenaka@calstate.edu

The CSU seeks proposals from qualified vendors of Gift Cards. This solicitation may be used by CSU campuses and authorized locations.

The supplier shall:

1. Provide access to a broad catalog of physical and digital gift cards across multiple merchant categories, including retail, grocery, restaurants, fuel, entertainment, travel, and general-purpose prepaid cards.

2. Maintain relationships with major national brands and identify newly available merchants throughout the contract term.

3. Accommodate one-time, recurring, and scheduled orders.

4. Process both small and high-volume bulk orders.

5. Provide shipment tracking information for all applicable orders.

6. Provide expedited and rush order capabilities when requested.

7. Maintain procedures to prevent fraud, theft, unauthorized activation, and misuse.

8. Protect confidential customer and ordering information through appropriate administrative, technical, and physical safeguards.

9. Offer real-time or near real-time order status tracking.

10. Provide customer support during normal business hours (9am – 5pm PT).

11. Provide detailed invoices identifying merchant, denomination, quantity, discounts, fees (if applicable), shipping charges, and total order value.

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