BRT Real Time Digital Signs

The Greater Richmond Transit Company (GRTC), a not-for-profit public service corporation jointly owned by the City of Richmond and Chesterfield County, Virginia, is requesting proposals for a BRT Real-Time Information Digital Signs system with proposals due August 7, 2026 at 3:00 p.m. ET through the Beacon Bid platform. The system must be service-proven and commercially deployed; prototypes and experimental systems are excluded. This is a federally funded contract subject to Buy America requirements under 49 U.S.C. 5323(j) and the Build America, Buy America Act, requiring certification that all steel, iron, manufactured products, and construction materials are produced in the United States unless a federal waiver is granted.

The scope is a turnkey digital signage system serving 26 BRT stations, each with two passive real-time information displays, an emergency call box, and a blue alert strobe. The vendor shall serve as systems integrator and deliver system design, hardware procurement, installation, configuration, integration, testing, documentation, training, warranty, and support services. Performance requirements include 99.5% display uptime, 99.9% Content Management System uptime, and 10-second data latency. The contractor must provide a minimum three-year hardware and software warranty commencing at final system acceptance and maintain lifecycle support with parts availability for a minimum of seven years.

The contract is fixed-price hybrid with definite quantity line items for the 26 signage systems, training services, and 54 months of maintenance and support, plus an indefinite quantity line item for potential additional services estimated at $250,000. The contract term is five years from Notice of Award, with an initial performance period of 180 calendar days from Notice to Proceed for deliverables and training. Pricing must be submitted in Excel format.

Evaluation uses best-value methodology with technical factors at 95% and cost at 5%. Technical criteria include technical solution and compliance (30%), system integration approach (20%), experience and past performance (15%), implementation and project management (15%), operations, support and warranty (10%), innovation and scalability (5%), and training and knowledge transfer (5%). A pre-proposal conference is scheduled for July 9 at 10:00 a.m. ET via Microsoft Teams. Written questions are due July 16 at 3:00 p.m. ET, with responses by July 23. Oral discussions are tentatively scheduled for August 26–27, with best and final offers due September 4 if requested. Contract award is anticipated for September 2026.