Box Licenses -MIA-ITS-26-002-DMS

The Maryland Insurance Administration (MIA) is soliciting proposals for 130 Box Enterprise Advanced licenses to support document management within the agency's new Salesforce-based Information Technology System, with proposals due June 8, 2026 at 10:00 a.m. This is a Small Business Reserve procurement limited to certified small businesses meeting Maryland State Finance and Procurement Article 14-501 through 14-505 requirements.

Box will provide secure file storage, document and workflow management, real-time collaboration, and integration with Microsoft Office and Adobe Pro. Bidders must maintain a current Letter of Authorization from Box, Inc. and Maryland Small Business Reserve Certification throughout the one-year contract term, which carries no renewal options.

Bidders must submit Technical and Financial Proposals separately, with the Financial Proposal specifying a firm fixed price for all 130 licenses. IT supplemental requirements address security, data protection, disaster recovery, and compliance with Maryland IT policies; SOC 2 Type 2 audit certification is required, along with execution of a Data Use Agreement governing personal information processing and protection.

The State Contract Monitor is Kaushik Dutta, MIA Chief Information Officer, who oversees performance and approves invoices. Payment is due within 30 days of receipt of a proper invoice. Prospective bidders should contact Procurement Officer Eunice Kariuki at procurement.mia@maryland.gov or (410) 468-2225 to confirm receipt of any amendments or additional materials.