BO1722-53 maintenance electronic information conveying systems

The State of Hawaii Department of Transportation Airports is requesting bids for maintenance of electronic information conveying systems at Daniel K. Inouye International Airport in Honolulu, under solicitation BO1722-53, with bids due September 28, 2026. Bidders must hold a valid State of Hawaii Specialty Contractors "C-13" license at the time of bidding.

The scope encompasses preventive and corrective maintenance for the Flight Information Display System (FIDS), Public Address System (PAS), Airline Name Display System (ANDS), Gate Management System (GMS), and Departure Level Roadway LED Digital Signs. Bidders must demonstrate a minimum of three consecutive years of electronic equipment maintenance experience and hold factory certification and authorization from the International Society for Aeronautical Telecommunications (SITA) and Innovative Electronic Designs (IED) to service the specified systems. Personnel assigned must be experienced electronic technicians with a minimum of two years or 60 credit hours of formal academic training in analog and digital electronic theory, plus two years of work experience in electronic repair and maintenance. The contractor must maintain normal operating hours of 7:00 a.m. to 3:30 p.m., Monday through Friday, excluding holidays, with twenty-four-hour, seven-day-per-week telephone support. Response time requirements are two hours for failures and four hours for malfunctions during normal business hours; corrective action must occur within 48 hours for failures and 72 hours for malfunctions. Liquidated damages are fixed at $200 per day for each day of non-performance.

A virtual pre-bid conference is scheduled for September 11, 2026, at 10:00 a.m. HST; interested bidders must contact Project Manager Jonathan Yoshida no later than one working day prior. Requests for Information and Substitution Requests are due September 16, 2026, at 2:00 p.m. HST through HIePRO. Bids must be submitted exclusively through the Hawaii eProcurement System (HIePRO). The contract will be awarded to the lowest responsive and responsible bidder within sixty calendar days after bid opening. Bidders must provide general liability insurance with minimum limits of $5 million per occurrence, workers' compensation insurance, and comprehensive automobile liability insurance.