BK1644-53 maintenance of vmacs

The State of Hawaii Department of Transportation Airports Division, on behalf of Kauai County, is soliciting bids for maintenance services of the Video Monitoring and Access Control System (VMACS) at Lihue Airport under solicitation BK1644-53. The scope of work encompasses providing technical expertise, labor, materials, taxes, insurance, overhead, travel, and incidental costs for servicing, maintaining, and responding to trouble calls for all VMACS equipment and subsystems, including access control panels, video surveillance cameras, workstations, servers, network equipment, and associated components. The contractor must deliver preventive maintenance, corrective maintenance, quarterly inspections of all doors and access points, monthly camera checks, annual testing of recorded video, cybersecurity compliance, and 24/7 trouble call response with a required two-hour onsite response time. Qualified bidders must possess a valid State of Hawaii Specialty Contractor's "C-13" or "C-15" license and demonstrate a minimum of three consecutive years' experience maintaining similar-sized facilities with equivalent systems, including Software House C-Cure 9000 access control software and Genetec Security Center video management software. The contractor must be an authorized Software House and Genetec dealer with qualified technicians holding specific certifications in access control, video management systems, virtualization (VMware), and networking. The solicitation was posted on May 8, 2026, with proposals due by May 28, 2026, at 2:00 p.m. Hawaii Standard Time; RFI questions and substitution requests must be submitted by May 14, 2026; site visits can be scheduled with Jeff Dorn, District Engineer, at (808) 241-3903; and award will be made to the lowest responsive and responsible bidder within sixty calendar days of bid opening.

The contract term is for twelve months from the Notice to Proceed, with options for the State to extend for two additional twelve-month periods for a maximum total term of thirty-six months. The proposal schedule includes line items for monthly, quarterly, and annual maintenance services, a $20,000 allowance for replacement parts damaged by abuse, vandalism, acts of God, or natural disasters, and an hourly rate for regular working hours technician labor for damage claims. Liquidated damages of $100 per hour or fraction thereof will be assessed for failure to meet specified response and return-to-service times. Award is subject to receipt of required tax clearance certificates, certificates of compliance, and certificates of good standing; performance and payment bonds are not required. No specific set-aside designations or disadvantaged enterprise restrictions are identified in the solicitation materials. The contract documents do not reference incumbent vendors or identify a current contractor, and the system requires integration with existing Software House C-Cure 9000 and Genetec Security Center infrastructure at the airport facility. No specific budget or award value range is provided in the solicitation materials.