2601 Dell Connectrix, Dell Maintenance and Support
Closed State & local contract opportunity Posted
- Solicitation number
- RFQ033290
- State
- Ohio
- Responses due
Opportunity facts
- Jurisdiction
Updated .
About this opportunity
Franklin County Municipal Court, Clerk of Court is seeking bids to establish a purchase order for ProSupport Plus Mission Critical maintenance and support services for Dell Connectrix switches serving the Office of Information Services at 375 South High Street, 16th Floor, Columbus, Ohio, with bids due July 24, 2026.
The scope covers four Dell Connectrix units (DS-6505B/R, 6510 B/R, and 6610B APOS) across four line items. Lines 10 and 30 require 4-Hour 7x24 Onsite Service with Emergency dispatch; Lines 20 and 40 require 7x24 Hardware and Software Technical Support and Assistance. All parts must be Dell Certified. The contract term runs August 8, 2026 through August 7, 2027.
The bid must include all costs associated with onsite service and labor, travel expenses, parts, software upgrades, and shipping and handling. Confirmation calls to the customer must occur within 30 minutes of initial request, with technician onsite if necessary within four hours. Service must be performed by certified technicians following manufacturer-recommended maintenance schedules. Delivery terms are F.O.B. inside delivery, prepaid and allowed.
No estimated contract value is disclosed. No incumbent is identified. No evaluation criteria, set-asides, preferences, or pre-bid meetings are stated.
Opportunity text
It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order for the purchase of Hardware and Software Support Maintenance for Dell Connectrix switches for the Office of Information Services, 375 South High Street, 16th Floor, Columbus, Ohio 43215. Support and Maintenance must be provided by Dell Line 10 Dell Connectrix DS-6505B/R 6510 B/R 6610B APOS Sku: 825-1951 Service Tag # JQ4Y153 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 4-Hour 7x24 Onsite Service with Emergency dispatch. Coverage Dates: 8/8/2026 through 8/7/2027 1 year All parts must be Dell Certified Line 20 Dell Connectrix DS-6505B/R 6510 B/R 6610B APOS Sku: 825-1968 Service Tag # JQ4Y153 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 7x24 HW/SW Technical Support and Assistance. Coverage Dates: 8/8/2026 through 8/7/2027 1 year All parts must be Dell Certified Line 30 Dell Connectrix DS-6505B/R 6510 B/R 6610B APOS Sku: 825-1951 Service Tag # 7R4Y153 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 4-Hour 7x24 Onsite Service with Emergency dispatch. Coverage Dates: 8/8/2026 through 8/7/2027 1 year All parts must be Dell Certified Line 40 Dell Connectrix DS-6505B/R 6510 B/R 6610B APOS Sku: 825-1968 Service Tag # 7R4Y153 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 7x24 HW/SW Technical Support and Assistance. Coverage Dates: 8/8/2026 through 8/7/2027 1 year All parts must be Dell Certified
Files
| File | Type | Posted |
|---|---|---|
| 8A2F2DE6-3EB5-4FA0-9F8D-7522E0786ABF.pdf |
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