2601 Dell Connectrix, Dell Maintenance and Support
Closed State & local contract opportunity Posted
- Solicitation number
- RFQ033233
- State
- Ohio
- Responses due
Opportunity facts
- Jurisdiction
Updated .
About this opportunity
Franklin County Municipal Court, Clerk of Court is requesting bids for Dell ProSupport Plus Mission Critical hardware and software maintenance on four Dell Connectrix switches serving the Office of Information Services, 375 South High Street, 16th Floor, Columbus, Ohio, with bids due July 17, 2026.
The scope covers four Dell Connectrix DS-6505B/R, 6510 B/R, and 6610B switches (Service Tag numbers JQ4Y153 and 7R4Y153, two units each). Each switch requires two service lines: 4-Hour 7x24 Onsite Service with Emergency dispatch, and 7x24 Hardware/Software Technical Support and Assistance. All parts must be Dell Certified. Service delivery includes a confirmation call within 30 minutes of initial request and technician arrival onsite within 4 hours if necessary. Maintenance and service must be performed by a certified technician according to manufacturer standards.
The contract term runs August 8, 2026, through August 7, 2027, one year. The bid must include all costs associated with onsite service labor, travel expenses, parts, software upgrades, shipping, handling, and F.O.B. inside delivery on a prepaid and allowed basis. No renewal options are specified.
Opportunity text
It is the intent of Franklin County Municipal Court, Clerk of Court to obtain bids to establish a purchase order for the purchase of Hardware and Software Support Maintenance for Dell Connectrix switches for the Office of Information Services, 375 South High Street, 16th Floor, Columbus, Ohio 43215. Support and Maintenance must be provided by Dell Line 10 Dell Connectrix DS-6505B/R 6510 B/R 6610B APOS Sku: 825-1951 Service Tag # JQ4Y153 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 4-Hour 7x24 Onsite Service with Emergency dispatch. Coverage Dates: 8/8/2026 through 8/7/2027 1 year All parts must be Dell Certified Line 20 Dell Connectrix DS-6505B/R 6510 B/R 6610B APOS Sku: 825-1968 Service Tag # JQ4Y153 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 7x24 HW/SW Technical Support and Assistance. Coverage Dates: 8/8/2026 through 8/7/2027 1 year All parts must be Dell Certified Line 30 Dell Connectrix DS-6505B/R 6510 B/R 6610B APOS Sku: 825-1951 Service Tag # 7R4Y153 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 4-Hour 7x24 Onsite Service with Emergency dispatch. Coverage Dates: 8/8/2026 through 8/7/2027 1 year All parts must be Dell Certified Line 40 Dell Connectrix DS-6505B/R 6510 B/R 6610B APOS Sku: 825-1968 Service Tag # 7R4Y153 Quantity:1 Coverage Type is: Service Description: ProSupport Plus Mission Critical: 7x24 HW/SW Technical Support and Assistance. Coverage Dates: 8/8/2026 through 8/7/2027 1 year All parts must be Dell Certified The hardware maintenance cost is to include all costs associated with the onsite service/labor, travel expenses, parts and software upgrades for the term of the contract. The maintenance and service is to be completed by a certified technician for the units according to the manufactures suggested maintenance for the optimum quality and performance of the equipment. A confirmation call to the customer shall be made within 30 minutes of the initial request. Technician shall be on-site if necessary, within 4 hours of the initial request. All shipping and handling shall be included in total bid amount. DELIVERY: Bid shall include cost of required F.O.B. inside delivery, prepaid and allowed. *****Please note that 2025-2026 renewal part number to be used as reference if current year number differs.
Files
| File | Type | Posted |
|---|---|---|
| 9F9578E5-A919-4AD4-82D6-39638BDFF98B.pdf |
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