OCIO: Customer satisfaction survey

Past Recompete Updated

Agency
Solicitation expected
Not on record
Estimated value
$700,000 to $1,500,000
Set-aside
No set-aside

Forecast facts

Incumbent contract
Anticipated award
NAICS code
Not on record
Points of contact

Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.

About this forecast

The Department of Health and Human Services Centers for Disease Control and Prevention (CDC) is forecasting a recompete contract for a customer satisfaction survey through its Office of the Chief Information Officer (OCIO). The current incumbent contractor is Gartner, Inc., and the estimated contract award date is March 1, 2025. The solicitation is expected to be posted on December 10, 2025, with no specific set-aside category identified.

The contract will be managed by Arlene Deal from the CDC's Office of the Chief Information Officer, who can be contacted at ahw0@cdc.gov. While specific award values and performance details are not explicitly outlined in the forecast, the contract appears to be focused on conducting customer satisfaction surveys for the CDC. Interested contractors should prepare to submit proposals that demonstrate expertise in survey design, data collection, and analysis specific to a federal government health agency context.

Forecast text

OCIO: Customer satisfaction survey

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