Maintenance contract for security systems at CBP facilities in Puerto Rico & USVI.
Past New Requirement Updated
- Agency
-
Customs and Border Protection
Department of Homeland Security
- Solicitation expected
- Estimated value
- $350,000 to $500,000
- Set-aside
- HUBZone
Forecast facts
- Anticipated award
- Through
- NAICS code
- 561621 Security Systems Services (except Locksmiths)
- Place of performance
- San Juan, PR
- Forecast number
- F2026074468
- Points of contact
-
- Aileen Burgos aileen.s.burgos-marquez@cbp.dhs.gov (787) 729-6999
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
U.S. Customs and Border Protection is procuring maintenance services for security systems at 24 CBP facilities across Puerto Rico and the U.S. Virgin Islands under a HUBZone set-aside, with solicitation release estimated for August 12, 2026 and award by September 30, 2026. The contractor must deploy trained and certified electronic service technicians to maintain, repair, and support access control, intrusion detection, and CCTV monitoring systems; perform quarterly on-site inspections; conduct routine maintenance and warranty services per manufacturer specifications; and test and install new equipment. CBP requires a 24/7 telephone support center and dedicated closed-network bandwidth with round-the-clock monitoring across 15 facilities in Puerto Rico and 9 in the U.S. Virgin Islands.
The estimated award value ranges from $350,000 to $500,000 under a Firm Fixed Price purchase order contract with performance running from September 30, 2026 through September 29, 2027. Place of performance is San Juan, Puerto Rico. The requirements contact is Aileen Burgos at (787) 729-6999 or aileen.s.burgos-marquez@cbp.dhs.gov; the Small Business Coordinator is David Harrod at (202) 553-6456 or David.K.Harrod@cbp.dhs.gov.
Forecast text
CBP seeks a HUBZone contractor to provide trained and certified electronic service technicians responsible for maintaining, repairing, and supporting security systems—including access control, intrusion detection, and CCTV monitoring—at sites in Puerto Rico and the USVI. The contractor must ensure all systems operate per manufacturer specifications, perform routine maintenance and warranty services, conduct quarterly on-site inspections, and test and install new equipment. A 24/7 telephone support center for software and equipment issues is required. The contractor must also maintain a closed network with dedicated bandwidth for 15 Puerto Rico and 9 USVI sites, with 24/7 support. All maintenance and installation must follow manufacturer instructions, and CBP will manage software licensing and records.
Acquisition Strategy: Total Set-Aside for HUBZone Small Business
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