HUD Resource Center Recompete

Past Recompete Updated

Agency
Solicitation expected
Estimated value
$100,000,000 to $249,000,000
Set-aside
No set-aside

Forecast facts

Anticipated award
Through
NAICS code
561422 Telemarketing Bureaus and Other Contact Centers
Place of performance
Washington, DC
Forecast number
41815
Points of contact

Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.

About this forecast

The General Services Administration Federal Acquisition Service is conducting a recompete for the HUD Resource Center, seeking a contractor to manage and maintain an omnichannel front-door contact center with supporting infrastructure technology and organizational management capabilities. The contractor will be responsible for delivering timely, accurate, and consistent services to internal and external customers while leveraging best practices and emerging technologies. The estimated solicitation release date is September 1, 2026, with an estimated award date of April 8, 2027.

The estimated award value ranges from $100 million to $249 million for this combination contract type, which will be performed in Washington, DC. The period of performance extends from April 8, 2027, through July 7, 2031, representing a four-year service delivery timeline. For inquiries regarding this opportunity, Timothy L. Brown at timothy.l.brown@gsa.gov serves as the primary point of contact at the General Services Administration.

Forecast text

Contractor that shall provide manage and maintain an omnichannel front-door contact center with an ecosystem of supporting infrastructure technology and organizational management that provides internal and external customers with timely accurate and consistent services leveraging best practices and best in class and emerging technologies.

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