HUD Resource Center Recompete
Forecast Recompete Updated
- Agency
-
Federal Acquisition Service
General Services Administration
- Solicitation expected
- Not on record
- Estimated value
- $100,000,000 to $249,000,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- Through
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- Place of performance
- Washington, DC
- Forecast number
- 41613
- Points of contact
-
- Timothy L Brown timothy.l.brown@gsa.gov
Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.
About this forecast
This recompete contract opportunity seeks a contractor to manage and maintain an omnichannel front-door contact center with supporting infrastructure technology and organizational management capabilities. The contractor will be responsible for delivering timely, accurate, and consistent services to internal and external customers while leveraging best practices and emerging technologies. The estimated solicitation release date is September 9, 2099, with an anticipated award date of April 8, 2027, and the contract classified under NAICS 561422 (Telemarketing Bureaus and Other Contact Centers).
The estimated award value ranges from $100 million to $249 million for this delivery order contract, which is combination-funded through other agency sources. The period of performance extends from April 8, 2027, through July 7, 2031, with the place of performance located in Washington, DC. Interested parties should contact Timothy L. Brown at the General Services Administration via email at timothy.l.brown@gsa.gov for additional information regarding this acquisition planning opportunity.
Forecast text
Contractor that shall provide manage and maintain an omnichannel front-door contact center with an ecosystem of supporting infrastructure technology and organizational management that provides internal and external customers with timely accurate and consistent services leveraging best practices and best in class and emerging technologies.
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