HUD Resource Center
Forecast New Requirement Updated
- Agency
-
Federal Acquisition Service
General Services Administration
- Solicitation expected
- Estimated value
- $100,000,000 to $249,000,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- Through
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- Place of performance
- Washington, DC
- Forecast number
- 39547
- Points of contact
-
- Timothy L Brown timothy.l.brown@gsa.gov
Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.
About this forecast
The key details of this forecasted Federal Contract Opportunity are as follows:
The contractor shall provide management and maintenance of an omnichannel front-door contact center with supporting infrastructure technology and organizational management. This will enable the provision of timely, accurate, and consistent services to internal and external customers, leveraging best practices and emerging technologies. The estimated solicitation release date is December 1, 2026, and the estimated award date is April 8, 2026.
The estimated award value range is between $100,000,000 and $249,000,000. The place of performance is Washington, DC, USA. The contracting agency is the GSA Federal Acquisition Service, a civilian agency.
Forecast text
Contractor that shall provide manage and maintain an omnichannel front-door contact center with an ecosystem of supporting infrastructure technology and organizational management that provides internal and external customers with timely accurate and consistent services leveraging best practices and best in class and emerging technologies.
On GovTribe
Work this forecast
- Track it in your pipeline
- Find teaming partners
- Similar forecasts
- Ask GovTribe AI about this forecast