FHA Resource Center Recompete

Past Recompete Updated

Agency
Solicitation expected
Estimated value
$100,000,000 to $249,000,000
Set-aside
No set-aside

Forecast facts

Anticipated award
Through
NAICS code
561422 Telemarketing Bureaus and Other Contact Centers
Place of performance
Washington, DC
Forecast number
42010
Points of contact

Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.

About this forecast

The General Services Administration Federal Acquisition Service is conducting a recompete for the FHA Resource Center, seeking a contractor to manage and maintain an omnichannel front-door contact center with comprehensive supporting infrastructure technology and organizational management capabilities. The contractor must deliver timely, accurate, and consistent services to internal and external customers while leveraging best practices and emerging technologies. The solicitation is estimated for release on September 1, 2026, with an anticipated award date of April 8, 2027.

The estimated award value ranges from $100 million to $249 million, with a period of performance extending from April 8, 2027, through July 7, 2031. The contract will be performed in Washington, DC, and is classified as a combination contract type delivery order under the existing awarded contract order 47QFDA25K0009. For inquiries regarding this opportunity, interested parties should contact Timothy L Brown at timothy.l.brown@gsa.gov within the General Services Administration.

Forecast text

Contractor that shall provide manage and maintain an omnichannel front-door contact center with an ecosystem of supporting infrastructure technology and organizational management that provides internal and external customers with timely accurate and consistent services leveraging best practices and best in class and emerging technologies.

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