Document Management Services
Past Recompete Updated
- Agency
-
Transportation Security Administration
Department of Homeland Security
- Solicitation expected
- Estimated value
- $2,000,000 to $5,000,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- Through
- Acquisition strategy
- Follow-on to Existing Contract
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Fredericksburg, VA, VA
- Forecast number
- F2026072792
- Points of contact
-
- Marinda Madison marinda.madison@tsa.dhs.gov (571) 414-8753
- Scott Vance scott.vance@tsa.dhs.gov (240) 691-8320
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
The Transportation Security Administration seeks a contractor to provide comprehensive document management services supporting communication between transportation workers and TSA. Services include receipt, scanning, downloading, uploading, and transmission of documents and correspondence through the DMS or TIM System, with performance requirements mandating that 90 percent of incoming correspondence be processed within 24 hours and 100 percent within 48 hours. The contractor may also be required to execute mass mailing efforts in response to critical incidents, including mail merge processes and letter distribution to affected individuals. The solicitation is anticipated for release on February 6, 2026, with an estimated award date of February 28, 2026.
The contract carries an estimated award value between $2,000,000 and $5,000,000 and is structured as a Firm Fixed Price contract with a performance period running from February 28, 2026, through March 1, 2027. This is a follow-on recompete to the existing contract currently held by ILM Corporation of Virginia Inc. Work will be performed in Fredericksburg, Virginia. Primary contact for requirements is Marinda Madison at marinda.madison@tsa.dhs.gov or (571) 414-8753, with Scott Vance serving as alternate contact at scott.vance@tsa.dhs.gov or (240) 691-8320.
Forecast text
The contractor shall perform all activities supporting the receipt, scanning, downloading, uploading, and transmission of documents/correspondence for the communication between the transportation worker and TSA. This includes receipt and transmission of documents/correspondence/communication sent to and from the IA’s DMS or TIM System. At a minimum, the contractor shall provide the following services to ensure ninety (90) percent of incoming correspondence is processed within 24 hours of receipt and one hundred (100) percent of incoming correspondence is processed within 48 hours of receipt: In addition to the daily DMS and/or TIM System processing, the contractor may be required to perform “mass mailing” efforts in response to critical incidents affecting program responsibility, i.e., stolen laptops. The contractor would be required to print individual letters and mail them to the individuals who may have been affected by the critical incident. This effort would involve a mail merge process, merging files and addresses within the DMS and/or TIM System, validating data and distributing the letters to the individuals. The Contractor shall provide Program Management Support including the responsibility for managing contract operations and ensuring quality standards and work performance under this contract. Program Management support services include planning, organizing, overseeing work efforts, assign resources, supervises personnel, provides risk management, ensures quality management, and monitors overall project and contract performance.
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