VISN 20 Xerox Copier Maintenance/Support.

This is a pre-solicitation for commercial items prepared in accordance with the format in FAR Part 13, as supplemented with additional information included in this notice. The solicitation number is VA260-15-Q-0171, and is issued as a Request for Quotes (RFQ), unless otherwise indicated herein. The associated North American Industrial Classification System (NAICS) code for this procurement is 532420 with a small business size standard of $32.5 Million. This requirement shall be competed on the Open Market, and shall be set-aside for small businesses. Only qualified offerors may submit quotes.



The description of the required services is below:



a. Contractor to provide on-site copier maintenance to include preventative and repair (remedial) services, all labor, certified Xerox Copier Service Technicians, travel, transportation, parts and components, test equipment, maintenance materials, tools, drums and supplies (excluding Toner, Staples and paper).

b. Contractor shall provide and receive permission from the VA Point of Contact.

c. Contractor shall provide an acceptable method on how they intend to count copies to the Point of Contact (POC). Method will ensure accuracy and transparency.

d. Respond by phone to all service calls and provide unlimited on-site service.

e. Guarantee a reasonable amount of service uptime, generally no less than 95%.



Interested vendors, please send quotes to José Ronstadt, at jose.ronstadt@va.gov.