RFI for DaaS 3. 0

The Federal Deposit Insurance Corporation is conducting market research through Request for Information CORHQ-25-Q-0392 for a Device as a Service (DaaS) 3.0 solution to support approximately 8,500 employees and contractors. The FDIC seeks comprehensive feedback on potential approaches for acquiring and managing end-user devices including laptops, desktops, tablets, and special-purpose devices through various procurement methods such as lease, buy, or separate procurement arrangements. Key requirements include compliance with NIST SP 800-53 and FedRAMP standards, integration with existing systems like Microsoft Intune and ServiceNow, TAA compliance, and the capability to adjust device quantities by 5-10% of the deployed base to address scalability challenges. The agency desires a build-to-order approach with lifecycle management services ranging from hardware-only solutions to full support including image customization, device management, logistics, deployment, security, and refresh processes. Questions were due by 10:00 AM EST on August 25, 2025, with RFI responses due by 1:00 PM EST on September 24, 2025, and all submissions must be directed to Contracting Officer Ellisha Smith.

This procurement opportunity carries no set-aside designation and is open to all qualified vendors. The current DaaS contract is held by HPI Federal LLC under a Basic Ordering Agreement that expires on June 4, 2028, which FDIC is looking to replace to address inventory management and device flexibility challenges. While no specific award values or budget ranges are disclosed in this market research phase, the scope encompasses device management services for approximately 8,500 users across the corporation. The FDIC seeks a multi-year contract structure with a desired one-year transition period for implementation of the new solution. The agency emphasizes this is purely a market research effort with no pricing information requested at this stage, though they may issue a future solicitation with more detailed requirements based on industry responses. The current technical environment utilizes Windows 11, Microsoft Intune for endpoint management, and security tools including CrowdStrike and Palo Alto Global Protect VPN.