R499-- After Hours Call Services

Closed Pre-Solicitation Posted

This opportunity was awarded. See the award notice from , or the latest solicitation from .

Solicitation number
36C25022Q0011
Agency
Veterans Integrated Service Network 10 Veterans Health Administration, Department of Veterans Affairs
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
561422 Telemarketing Bureaus and Other Contact Centers
PSC
R499 Support- Professional: Other

Notice details come from SAM.gov. Updated .

About this opportunity

This pre-solicitation notice seeks operator call answering services for the Department of Veterans Affairs Network Contracting Office 10. The VA intends to award a firm fixed-price contract for a base year and three one-year options, totaling four years if all options are exercised. The contract is classified under NAICS code 561422 for telemarketing bureaus and other contact centers. Questions are due by October 7, 2021, and responses to the forthcoming RFQ are due by October 12, 2021.

There is no set-aside designation specified. The NAICS code is 561422 for telemarketing bureaus and other contact centers, and the PSC code is R499 for support professional services. The point of contact is Janel Tate, Contract Specialist. The anticipated award is for a base year and three one-year options for a potential total of four years of service. No budget range or quantity details are provided.

Notice text

Posting Date: October 4, 2021

Type: Pre-Solicitation Notice

Agency/Office: Department of Veterans Affairs, Network Contracting Office 10

Title: After hours Switchboard Coverage Services

Classification Code: R499 - Support Professional: Other

NAICS Code: 561422 - Telemarketing Bureaus and Other Contact Centers

Description:

The Department of Veterans Affairs, Network Contracting Office 10 is seeking to provide a service subscription plan for operator call answering services. The VA anticipates awarding a firm, fixed price contract for a base year and three (3) one (1) year options for a total of four (4) years of service, if all options are exercised.

The Government anticipates release of the RFQ to be October 5, 2021 with a due date of October 12, 2021. Questions must be submitted in written form via e-mail to the Contracting Officer no later than 6:00 pm EDT October 7, 2021.

The point of contact for this RFQ is Ms. Janel Tate, Contract Specialist, Network Contracting Office 10. Ms. Tate can be reached at Janel.Tate-Montgomery@va.gov.

Attachments

Files attached to this notice, newest first
File Type Posted
36C25022Q0011_1.docx DOCX document

Notice history

Notices posted for this opportunity, newest first
Notice Type Posted
R499--After hours Switchboard Coverage Services Award Award Notice
R499-- After Hours Call Services Latest solicitation Solicitation
R499-- After Hours Call Services This notice · Original Pre-Solicitation

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