36C25022Q0011_1.docx

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Attached to
R499-- After Hours Call Services Federal contract opportunity
Solicitation number
36C25022Q0011
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 10

About this file

This presolicitation notice is seeking operator call answering services for the Department of Veterans Affairs Network Contracting Office 10. The VA intends to award a firm fixed-price contract for a base year and three one-year options, totaling four years if all options are exercised. The contract is classified under NAICS code 561422 for telemarketing bureaus and other contact centers. Questions are due by October 7, 2021, and responses to the forthcoming RFQ are due by October 12, 2021. The point of contact is Janel Tate, Contract Specialist, who can be reached at Janel.Tate-Montgomery@va.gov. The notice provides relevant details on the intended procurement and instructions for interested vendors.

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Text version

Presolicitation Notice Presolicitation Notice

SUBJECT*
After Hours Call Services

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
48105
SOLICITATION NUMBER*
36C25022Q0011
RESPONSE DATE/TIME/ZONE
10-12-2021 09:00 EASTERN TIME, NEW YORK, USA
ARCHIVE
5 DAYS AFTER THE RESPONSE DATE

SET-ASIDE

PRODUCT SERVICE CODE*
R499
NAICS CODE*
561422

PLACE OF PERFORMANCE

POSTAL CODE

COUNTRY

CONTACT INFORMATION

CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Indianapolis VAMC 1481 W 10th Street

Indianapolis, IN 46202

POINT OF CONTACT*

Contracting Specialist Janel Tate Janel.Tate-Montgomery@va.gov

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

Posting Date: October 4, 2021

Type: Pre-Solicitation Notice

Agency/Office: Department of Veterans Affairs, Network Contracting Office 10

Title: After hours Switchboard Coverage Services

Classification Code: R499 - Support—Professional: Other

NAICS Code: 561422 - Telemarketing Bureaus and Other Contact Centers

Description:

The Department of Veterans Affairs, Network Contracting Office 10 is seeking to provide a service subscription plan for operator call answering services. The VA anticipates awarding a firm, fixed price contract for a base year and three (3) one (1) year options for a total of four (4) years of service, if all options are exercised.

The Government anticipates release of the RFQ to be October 5, 2021 with a due date of October 12, 2021. Questions must be submitted in written form via e-mail to the Contracting Officer no later than 6:00 pm EDT October 7, 2021.

The point of contact for this RFQ is Ms. Janel Tate, Contract Specialist, Network Contracting Office 10. Ms. Tate can be reached at Janel.Tate-Montgomery@va.gov.

*=Required Field
Presolicitation Notice

Presolicitation Notice

File details come from the government source that posted it. Updated .