MRSN/WRAIR; MALDI Biotyper System Maintenance Services

Title: MRSN/WRAIR; MALDI Biotyper System Maintenance Services

Solicitation: W81XWH-17-T-0283

Notice Type: Sources Sought

Response Date: 23 June 2017

Classification Code: J- Maintenance, Repair and rebuilding of equipment

NAICS: 811219 Other Electronic and Precision Equipment Repair and Maintenance

Objectives: The overall objective of this requirement is to acquire a non-personal services contract for preventive maintenance (PM) services for three instruments (a) MBT Galaxy, (b) Biotyper and (c) Smart Biotyper. The Biotyper and Smart Biotyper, items b and c are, henceforth, referred to as the Maldi Biotyper System.

Synopsis: The Government requires support to acquire the services of a preventative maintenance (PM) contract. The agreement will include and not limited to a maintenance service agreement for MALDI Biotyper System (Biotyper and Smart Biotyper) and MBT Galaxy for required PM visits on-site. The scope of this requirement includes all preventative maintenance (PM) services for a MALDI Biotyper System (Biotyper and Smart Biotyper) and MBT Galaxy.

The preventative maintenance service is required to minimize equipment downtime; a failure of equipment could negatively impact critical mission. The contractor shall conduct one key task with the quality and specifications described in the PWS and QASP. The contractor shall provide quality preventative maintenance services to three instruments, namely (a) the Bruker Biotyper, (b) the Smart Biotyper, and (3) the MBT Galaxy. The contractor shall provide periodic site visits to provide comprehensive maintenance to the three instruments. Services shall be provided at the locations specified in section 3.1, and according to the performance targets and standards specified in the QASP. The contractor shall conduct additional on-site visits from Monday thru Friday and 24 business hours on-site after diagnosis.

The contractor shall provide data system coverage (PC, monitor, printer), as well as a depot unit for next day shipping of replacement equipment in the event of a four-day period of downtime. Additionally, the contractor shall provide a 1-800 Hotline for appointments/technical service support during normal business hours from 8AM to 5PM Eastern Standard Time (EST) from Monday thru Friday. The contractor shall also provide a technical support hotline outside of normal business hours (e.g., 5PM-12AM EST weekdays, 9AM -9PM EST on weekends excluding holidays.

RFI INSTRUCTIONS:
Interested parties are asked to respond to this RFI and submit a capabilities statement that supports the focus of this RFI. Please review the place of performance requirements. Please submit written responses via email in Microsoft Office 2000 or 2007 format. All responses should be complete: in 12-point font; and not to exceed 5 pages total, including graphics, tables, and appendices.

No hardcopies shall be accepted. No written solicitation document is available at this time. Telephone requests will not be honored, and no bidders list shall be maintained. No inquiries regarding any potential future acquisition activities shall be entertained.
Potential offerors are requested to direct all questions via email to the Point of Contact listed below. Responses are due to the Point of Contact, Ms. Flodean Billings at email: flodean.p.billings.civ@mail.mil no later than 3:00 PM EST, Friday, June 23, 2017
CAUTION: This is an active requirement. Contractors are strictly prohibited from discussing this requirement with any member of the program office. All discussion shall be with the point of contact listed above.

DISCLAIMER: This RFI is issued solely for information and planning purposes and does not constitute a solicitation. Neither unsolicited proposals nor any kinds of offers will be considered in response to this RFI. Responses to this notice are not offers and will not be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. All information received in response to this RFI that is marked proprietary will be handled accordingly. Responses to the RFI will not be returned.