MEDCOM Uniform Business Office

Added: Aug 25, 2017 9:06 pm DESCRIPTION OF REQUIREMENT: The Government has a requirement for severable, non-personal services to provide Medical Treatment Facility (MTF) Accounts Receivable Support Services for the U.S. Army Medical Command (MEDCOM), Uniform Business Office (UBO) at Joint Base San Antonio - Fort Sam Houston. The contractor shall provide qualified personnel and services necessary to support billing and collecting activities for the MEDCOM, using the Armed Forces Billing and Collection Utilization Solution (ABACUS) system, or any future designated Government Billing System (GBS). The services required are data corrections in ABACUS (i.e. Error Clean-Up); follow-up actions for unpaid and denied claims (i.e. Follow-up and Denials Management); and coordination of referral of delinquent accounts including posting payments for delinquent accounts (i.e. Delinquent Debt Management). This scope of this requirement encompasses billing and collection services for all 33 MEDCOM facilities; which vary in size from Medical Centers (MEDCEN), to Community Hospitals (ACH), to Health Clinics (AHC). Services will be performed at Joint Base San Antonio - Fort Sam Houston located adjacent to San Antonio, TX.

The major objectives of this effort are to:

(1) Perform error clean-up of medical bills more than 30 days old,
(2) Perform follow-up actions for all claims without action within 45-90 days from the Date of Billing, depending on the Line of Business,
(3) Perform denials management for all claims, regardless of amount, to ensure compliance with the referenced timelines and,
(4) Perform delinquent debt management by transferring remaining exhausted claims to the next Higher Collection Authority and track all final status rulings.

QUESTIONS CONCERNING THE SOLICITATION: Interested quoters shall submit any questions concerning this solicitation no later than 12:00 PM Central Time on Friday, September 1, 2017 for the Government's consideration. Those questions not received within the prescribed date may not be considered. All questions must be submitted in writing to the following e-mail addresses: yesenia.c.rodriguez2.civ@mail.mil and nicole.h.dorsey.civ@mail.mil.