MCoE IT Help-Desk Support Services

***PLEASE SEE ATTACHED REQUEST FOR PROPOSAL - AMENDMENT 1***

RFP Number: W911SF-22-R-0029 Information Technology (IT) Help-Desk Support Services

Description of Services: Maneuver Center of Excellence (MCoE) IT Help-Desk Support

Location of Services: Fort Benning, GA 31905

Closing Date/Time: 1 August 2022/10:00 Eastern Standard Time for receipt of responses.

Dear 8a Contractor:

This is a Request for Contract Proposal (RFP) for services to be provided in accordance with the attached performance work statement.

The Government intends to award a single contract as a result of this RFP to the offeror that can fulfill all requirements of this RFP and the Performance Work Statement (PWS). Responses that are for less than the full requirements will be rejected and will not be evaluated.

Attached are all related documents for this RFP. Please ensure that you have read the attached documents, to include specific response submission instructions that are included in this RFP, and then submit your response by the date and time indicated above.

Technical questions must be submitted via email no later than 15 July 2022 3:00 p.m.. Eastern Standard Time to: usarmy.benning.acc-micc.mbx.micc-proposals@army.mil. If government responses to technical questions affect the Performance Work Statement (PWS) requirements, a follow-on Amendment to the RFP will be issued.

All items within the RFP must be completed and returned by closing due date and time.
In addition to this letter, this RFP includes the following exhibits:

• Attachment 1 - Additional Terms and Conditions (Clauses & Provisions)
• Attachment 2 - Pricing Schedule (CLIN Structure)
• Attachment 3 - Performance Work Statement
• Attachment 4 – DoD Form 254, Contract Security Classification Specification
• Attachment 5 - Submission Instructions/Evaluation Criteria
  • 5 A. Instructions
  • 5 B. Evaluation Plan
  • 5 C. Basis for Award
• Attachment 6 - Wage Determination Number: 2015-4527 (Rev. 21), Dated 6-Jul-22
• Attachment 7 - Performance Assessment Questionnaire Template
• Attachment 8 - Quality Assurance Surveillance Plan

Contract Type: The Government contemplates award of the following contract type:

Firm-Fixed Price with Cost CLINs for Travel.

Anticipated Period of Performance: 15 August 2022 - 14 June 2027

The Contracting Officer (KO) reserves the right to withdraw and cancel the proposed RFP. In such event contractors shall be notified in writing of the KO’s decision. This decision is final, conclusive and shall not be subject to the “Disputes” clause or the “Contract Disputes Act.”

Responses may be submitted electronically (e-mail only) to the email address:

Mail to: usarmy.benning.acc-micc.mbx.micc-proposals@army.mil
Attention To: Racheal Valdez, Contracting Specialist (and/or)
Vernessa Hampton, Contracting Officer

All responses shall be the “Official Copy” for review and marked “Source Selection Sensitive”. The offeror shall title each section by its content. The offeror’s proposals shall be single-spaced and the font shall be Times New Roman, the font size shall be no less than 12 point font.

Electronic submissions are subject to the following constraints:

• E-mail file may not be larger than 10 Mega Byte (MB). Email submissions must be in PDF format.
• Government security systems will delete e-mail enclosures or attachments with the following extensions; ensure that your response contains none of the following:

*.ace* *.ad* *.asp* *.bas* *.bat* *.b64* *.bhx* *.bin* *.ceo* *.ce0* *.chm* *.cmd*
*.com* *.cpl* *.crt* *.dbx* *.dll* *.dot* *.e x e* *.eml* *.exe* *.hlp* *.hqx* *.hta*
*.htm* *.inf* *.ins* *.isp* *.js* *.lnk* *.mdb* *.mde* *.mp3* *.mim* *.mpe* .mpg*
*.msc* *.msi* *.msp* *.mst* *.nch* *.ocx* *.pcd* *.pi* *.rar* *.reg* *.scr* *.sct*
*.shb* *.shs* *.url* *.uu* *.uue* *.v b s* *.vb* *.vs* *.wab* *.wma* *.wmi* *.wmv*
*.wsb* *.wsc* *.wsf* *.wsh* *.xxe* *.zip*

• Any response received after the date/time specified for receipt of offers is “late.”

Offeror must ensure that the electronic proposal submitted in response to the RFP is virus free. This requirement also applies to all proposed subcontractors/team members.

Your response must be in full compliance with the instructions in this RFP.  The response (to include price) shall be valid for sixty (60) calendar days.  If you have any questions, please submit them to usarmy.benning.acc-micc.mbx.micc-proposals@army.mil; Attention: Racheal Valdez.