Crestron spare parts for intercom system at the NEC

The U.S. Department of State's Embassy in Mexico City is seeking to procure Crestron brand spare parts for the audiovisual intercom system at the New Embassy Compound through a brand-name-only procurement. This requirement specifically mandates Crestron Electronics Inc. components including digital media switchers, transmitters, receivers, control processors, touch panels, keypad interfaces, and input/output cards to maintain the existing Consular AV control and presentation systems. All offerors must be registered in SAM at the time of proposal submission to comply with annual representations and certifications requirements, and failure to maintain active registration will render proposals non-responsive. The government may award the contract based on initial offers without discussion, and the resultant agreement will be a firm-fixed price purchase order. The solicitation allows electronic responses via email, with the response deadline set for September 19, 2025.

This procurement does not utilize any set-aside designations and is open to all responsible sources that can meet the brand-name requirements. The estimated total value of the procurement is approximately $193,000, encompassing 34 separate line items with quantities ranging from 1 to 3 units per item. The justification for sole-source procurement emphasizes that substituting different brands would jeopardize system performance, void existing warranties, and potentially compromise safety and regulatory compliance. All replacement parts must be brand new, undamaged, and correctly packaged, with delivery coordinated through the General Services Office and Facility Management Office. The supplier will be required to replace any defective or non-conforming items within 10 business days of notice, ensuring continuity of the critical audiovisual systems supporting embassy operations.