Ancillary shop equipment maintenance

STATEMENT OF WORK

Background: The U.S. Nuclear Regulatory Commission (NRC) currently operates an in-house duplicating center to support all agency programs by producing multiple copies, on a quick turnaround basis of various administrative and sensitive documents that cannot be commercially procured due to time constraints and/or document sensitivity issues. Most of the jobs copied for NRC staff in the Shop require some type of bindery to complete them. Therefore, there are many smaller pieces of equipment in the shop that occasionally require maintenance service or repair on a per-call basis (List of Equipment Attached).

Service Response Time:
Response to service calls from NRC Duplicating Center by Vendor should be as follows (at minimum)
• 2 to 4 hours for confirmation telephone call from vendor acknowledging request for service from NRC; and
• 4 to 8 hours from receipt of original NRC call for service to have technician on site to perform repair. Anything over 8 hour response is unacceptable.

Meetings and Travel
Only local travel is expected to and from NRC HQ Duplicating Center in Rockville, MD to deliver and install new parts, and/or to service equipment on an ongoing basis as necessary.

Period of Performance:
The period of performance is from date of contract award for 1 year with two option years.