W91QVN20R0083 Conform Document.docx

W91QVN20R0083

Section SF 30 - BLOCK 14 CONTINUATION PAGE

SUBJECT TO AVAILABILITY OF FUNDS

Funds are not presently available for this contract. The Government’s obligation under this contract is contingent upon the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are made available to the Contracting Officer for this contract and until the Contractor receives notice of such availability, to be confirmed in writing by the Contracting Officer.

SPECIAL NOTICE

"All sources may submit a proposal or quote as applicable. However, the Republic of Korea (ROK)-United States (U.S.) Status of Forces Agreement (SOFA) does not permit the U.S. Government to grant Invited Contractor or Technical Representative Status to any offeror for this requirement. All sources submitting a proposal or quote, as applicable, including U.S. source, must already have, or obtain the requisite business licenses directly from the ROK Government, and conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. Any contractor not already doing business in Korea must submit adequate verification in its initial proposal or quote that it has the requisite business licenses directly from the ROK Government to perform the contract and the capacity to conduct business in accordance with all applicable ROK laws, including but not limited to, rules and policies regarding labor, taxation, and immigration. If the initial proposal does not fully demonstrate this authorization and capacity, it will not be further considered for award.

Whether an offeror demonstrates this authorization and capacity shall be determined by the Contracting Officer."

PERIOD OF PERFORMANCE (PoP):

AMENDMENT 01

a. The purpose of this amendment is to accomplish the following:

(1) Responses to questions received as shown below:

Question 1: In Korea, we are not able to perform custodial service during office hours except 'remove trash' task. It is stated in the solicitation that the operation hours of the buildings are 7 to 16. Is it possible to perform all the tasks listed on the TE1 Work Schedule within this operation hour?

Response 1: All tasks shall be performed during office hours after coordinate with each building manager. If required, some tasks shall be done on weekends or U.S. Holidays.

Question 2: According to 2.1.3.2.2 Carey Fitness Center hours of operation, it states that the opening hour is until 12:00(a-c). Is this noon or midnight?

Response 2: The contractor shall keep the listed performance hours regardless of hours of operation.

12:00hrs is noon.

Question 3: 8.3. Specific Work Requirement for Building#S-1715, Carey Fitness Center at Camp Casey (SCH VI): What is the work schedule? Is it daily? excluding the ones marked within the parentheses such as the clean backboard task(weekly) ?

Response 3: The contractor shall provide daily service except specific schedule (weekly, monthly, etc.).

Question 4: ITEM NO 0004Estimated Cost for War Hazard Loss. Is this amount fixed to "0"?

Response 4: Yes

Question 5: Is the total SF of each building equivalent to the sum of area SF (VAT, carpet) and latrine SF? If so, S-2313 Chaplain Office total SF excludes latrine SF and T-1 CG's Office & S-2409 DPW office have each additional 24 SF and 1129 SF. Also, the Carey fitness center total SF is different from the sum of VAT, carpet, latrine SF. Are the area SF and latrine SF additional areas to the total SF of these buildings?

Response 5: Total SF is correct. SF of Latrine, Carpet and VAT are provided only for your reference.

Question 6: S-2388 TMP Public Latrine only states the latrine SF. Then, should I perform only the Clean/Supply Restrooms, Disinfect Toilets/Urinals, Remove trash in Restrooms tasks listed on the work schedule?

Response 6: S-2388 is a latrine building. The Contractor shall provide cleaning service for the building in accordance with the performance work statement (PWS).

Question 7: According to the TE 1 service schedule(work schedule) and the attached work schedule(attached to this email) distributed during the last site visit, the frequency of stripping/finishing tile tasks of SCH III , SCH IV are different. The TE 1 service schedule attached to the beta.sam.gov <Caution-http://beta.sam.gov > solicitation states that the frequency for SCH III is 2Y but the one distributed on the site visit(attached to this email) states as 1Y. SCH IV vice versa. Which work schedule should I follow?

Response 7: Work schedule distributed during the last site visit was wrong. The contractor shall follow the TE1 work schedule attached in the Beta.SAM (http://beta.sam.gov).

Question 8: Also, there is no wax floor task within the site visit work schedule(attached to this email). Instead, there is buff or spray buff, the frequency is also different from the TE 1 service schedule attached to the beta.sam.gov < Caution-http://beta.sam.gov > solicitation. Which work schedule should I follow?

Response 8: Work schedule distributed during the last site visit was wrong. The contractor shall follow the TE1 work schedule attached in the Beta.SAM (http://beta.sam.gov).

Question 9: Referring to requirement CLIN, wash exterior windows, what will be the max. height or floor ?

Response 9: Four (4) stories building is the highest building in the Casey Enclave.

Question 10: Is there a standard for minimum realistic personnel management team mix of total service SF and per person a day(8 hrs) ? For instance, TM 5-608 (Janitorial Handbook); { SF/10,000-12,000 SF per person a day (8 hrs) is realistic}, does this standard apply to this Custodial Service at Camp Casey Enclave?

Response 10: You can have reference information from the Korea Association of Building Maintenance (한국건물위생관리협회). However, the Government custodial service is different conditions from the commercial buildings; such as; frequency, type of building and location. You must consider this different conditions when you propose manpower requirements.

Question 11: Is the building (#1605) at Camp Kwangsanri built for office use or is it more like dormitory use?

Response 11: The building is a two-story administrative office.

Question 12: I heard we have to propose 5 years of total price in site visit. but according to Factor 3 (a)(page 70), propose 2 years of total. Also according to FAR Clause 52.217-8 Option to Extend Services, a total of five year proposal is required. Which is right?

Response 12: Five (5) years is correct. See the below revised Addendum to FAR 52.212-2.

Question 13: Is Size standard-$19,500,000 a 1 year or a 5 year basis?

Response 13: Five (5) Years.

Question 14: There is a word " REIMB" on TE 1 however I was not able to find the meaning of the word. Please explain the word clearly.

Response 14: Please ignore it. This is an internal identifier.

(2) Change the period of performance as following;

From:

To:

(3) Change service requirements of SCH II and SCH IV as following;

The revised TE 1 is attached on the betaSAM (http://beta.sam.gov).

(4) Add the task on the PWS as following;

Para 2.1.3.2.4 The Contractor shall post "Floor plan and Frequency of service including the contractor POC and the Government POC" in the restroom.

(5) Change ADDENDUM TO FAR 52.212-1 INSTRUCTIONS TO OFFERORS - COMMERCIAL ITEMS (JAN 2017), PROPOSAL SUBMISSION INSTRUCTIONS as following;

From: 2.2. Offerors shall submit complete proposals (Technical Proposal, Past Performance Proposal, and Price Proposal) email to the following individuals by the solicitation closing date and time as indicated in Block #8 of the solicitation.

a. MAJ NgocUyen Do: Primary Contract Specialist, ngocuyen.t.do.mil@mail.mil

b. Mr. Yi, Sung Yong: Alternate Contract Specialist, sungyong.yi.ln@mail.mil

c. MAJ Joshua Thompson, Primary Contracting Officer, joshua.e.thompson16.mil@mail.mil

d. Ms. Chong, Hyon Suk, Alternate Contracting Officer, hyonsuk.chong1.ln@mail.mil

To: 2.2. Offerors shall submit complete proposals (Technical Proposal, Past Performance Proposal, and Price Proposal) email to the following individuals by the solicitation closing date and time as indicated in Block #8 of the solicitation.

a. Mr. Yi, Sung Yong: Contract Specialist, sungyong.yi.ln@mail.mil

b. Ms. Chong, Hyon Suk, Contracting Officer, hyonsuk.chong1.ln@mail.mil

(6) Add ADDENDUM TO FAR 52.212-1 INSTRUCTIONS TO OFFERORS - COMMERCIAL ITEMS (JAN 2017), PROPOSAL SUBMISSION INSTRUCTIONS, FACTOR III, PRICE PROPOSAL as following;

NOTE: Korean Won value shall be integer (Whole Number). Korean Won value with decimal point will not be acceptable.

(7) Change ADDENDUM TO FAR 52.212-2 EVALUATION-COMMERCIAL ITEMS (OCT 2014), FACTOR III. PRICE as following;

From: (a) Completeness: The offeror shall complete the pricing information for all CLINs identified for base period plus one (1) option (total two (2) years). Any underlying assumptions including proposed escalation rates between the base and 1st periods shall be clearly explained.

To: (a) Completeness: The offeror shall complete the pricing information for all CLINs identified for base period plus four (4) options (total five (5) years). Any underlying assumptions including proposed escalation rates between the base and other four option periods shall be clearly explained.

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

CUSTODIAL SERVICES AT CAMP CASEY ENCLAVE

1.0 General Information.

Introduction. This is a non-personal services contract to provide custodial services to various buildings in Camp Casey Enclave. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items as defined in this PWS.

1.1 Background

. Camp Casey is located in Dongducheon city, Gyeonggi province, Republic of Korea, and consists of approximately 800 acres and 1,000 buildings.

1.2 Objectives

. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents.

1.2.1 The Contractor shall prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

1.2.2 The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill custodial services and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions

. The average annual rainfall is 60 inches; with the wettest months being July – August. The average annual snowfall is 5 inches, with snowfall expected during the period of December - February. The average frost-free period (growing season) during the year is about 270 days. The first killing frost may be expected about December, and the last killing frost generally occurs in February. The average annual maximum and minimum temperatures are approximately 63 and 43 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 25 degrees in the month of January to a high of 76 degrees in the month of August. Summer temperatures often reach 86 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. N/A.

1.5 Traffic Flow. N/A.

1.6 Drainage. N/A.

1.7 Restoration of Landscape Damage. N/A.

1.8 Dust Suppression. N/A.

2.0 Requirements.

2.1 Description of Services. The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed. The Contractor shall accomplish all cleaning tasks in accordance with (IAW) the Work Schedule (Technical Exhibit (TE) 1) in order to meet the requirements of this PWS. Estimated square footages are established in Building List (TE 1). Location of the routine service buildings are shown on TE 2. The Contractor shall perform custodial services IAW all applicable laws, regulations, Army standards, instructions, and commercial practices. The Contractor shall display the appropriate caution signs when cleaning floors or any other surface that might pose a risk to injury for any personnel that are present.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, Personal Services Contracts, under general contracting authority, and do not require specific statutory authorization.

2.1.2 Period of Performance (PoP). The PoP shall be for one year of Base Period and four (4) - one (1) Year - Option Periods as follows:

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in Building List (TE 1).

2.1.3.2 Hours of Operation:

2.1.3.2.1 General buildings: 0700 to 1600 hours, Monday through Friday except for ROK legal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

2.1.3.2.2 Carey Fitness Center: Seven (7) days a week for specific work requirement listed in Para 8.3 in accordance with listed performance hours.

a. Normal working days and ROK legal holidays: 0800 – 1200

b. Saturday: 0800 – 1200

c. Sunday: 0800 – 1200

2.1.3.2.3 The contractor shall maintain described contract performance hours. Work on Saturday or Sunday may only be done upon written approval from the COR or KO. The Contractor shall submit the request for approval NLT three (3) calendar days prior to the working date.

2.1.3.2.4 The Contractor shall post "Floor plan and Frequency of service including the contractor POC and the Government POC" in the restroom.

2.1.4 ROK Legal Holidays

. The Contractor’s performance shall not be required on the ROK legal holidays listed below.

a. 1 and 2 January (New Year)

b. Lunar New Year (31 December, 1 and 2 January on the Lunar Calendar)

c. 1 March (Independence Movement Day)

d. 1 May (Labor Day)

e. 5 May (Children’s Day)

f. Buddha’s Birthday (8 April on the Lunar Calendar)

g. 6 June (Memorial Day)

h. 15 August (Liberation Day)

i. Chu-Suk (14, 15 and 16 August on the Lunar Calendar)

j. 3 October (National Foundation Day)

k. 9 October (Hangul Day)

l. 25 December (Christmas Day)

2.1.4.1 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is scheduled for that day; or,

b. Reschedule the work on any day mutually satisfactory.

2.1.4.2 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the COR if inclement weather suspends operations within two (2) hours. The Contractor shall resume operations with COR approval.

2.1.5 Travel/Temporary Duty. N/A.

2.1.6 Emergency Services.

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and Management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5, Postaward Orientation The KO and COR/ACOR will meet whenever needed with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Contract Manager and the KO. The written minutes will be distributed within five (5) calendar days after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW Army Regulation (AR) 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and Defense Federal Acquisition Regulation Supplement (DFARS) 201.602-2, Contracting Officer’s Responsibilities. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.2.2 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.7.3.3. The Contractor shall perform according to the terms of the contract. They shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.7.3.4 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) within fourteen (14) calendar days after the contract is awarded. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) calendar days prior to implementation.

2.1.8 Subcontract Management: If the Contractor subcontracts all or part of the work to be executed within this contract, the Contractor (Prime) has total responsibility of subcontractor’s performance and the U.S Government will not supervise subcontractor. The contract is with the prime Contractor and the U.S Government and will be administered and executed as such.

2.1.8.1. No Subcontract shall be made by the Contractor with any party who has been suspended, debarred, or is otherwise ineligible to obtain Government contracts.

2.1.8.2. Two (2) weeks prior to entering into any subcontract, the Contractor must submit the name of the proposed subcontractor, in writing to the COR for submission to the KO for approval. The Contractor shall not be authorized to commence work until the KO has approved the request.

2.1.8.3. Subcontractor’s employees: Approved subcontractors must submit a list of its employees to the COR prior to commencing work for the Contractor. No employee of a subcontractor shall be allowed entrance to United States Forces Korea (USFK) installation without such approval.

2.1.9 Contractor Qualification.

2.1.9.1 The Contractor shall possess valid Hygiene Management Permission license under Management of Public Health Act (공중위생영업 중 위생관리용역업 신고증) issued by the Republic of Korea (ROK) Government to provide custodial services. The license shall be maintained throughout the life of contract.

2.1.9.2 The contractor shall have minimum two (2) years of prime contractor’s prior experience in performing the same or similar size and scope of custodial services (over 500,000SF monthly) within the last five (5) years from the solicitation closing date. The experience of a subcontractor cannot be substituted for the prime contractor’s experience.

2.1.10. Contractor Employees.

2.1.10.1 Contract Manager (CM): The Contractor shall provide a qualified CM who shall be responsible for the overall performance of the work and has the authority to make on-site decisions on behalf of the Contractor on contract matters. When the CM is not available, the Contractor shall ensure a fully qualified substitute is present on the job site.

2.1.10.1.1. The CM shall possess and maintain a valid Annual Training Certificate (위생교육필증) issued by Korean Facility Hygiene Management Association (한국건물위생관리협회), and a copy of the certificate shall be submitted to the Contracting Officer as a part of the technical proposal.

2.1.10.1.2. The CM shall have knowledge of the proper safety procedures and proper use of chemicals, tools, and equipment necessary to complete assigned tasks, and shall demonstrate the contractor’s physical capability.

2.1.10.1.3. The CM must be able to read, write, speak and understand English.

2.1.10.2. Qualification Standards. The Contractor shall ensure that all employees have knowledge of proper use of chemicals, tools, equipment, and techniques necessary to perform the work.

2.1.10.3. Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.10.4. Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 U.S.C. § 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.10.5. Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.10.6. Organizational Conflict of Interest (OCI). N/A.

2.1.11 Business Relations

. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within two (2) calendar days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2. Work Management. N/A.

2.3. As-Builts and Geospatial Information System (GIS). N/A.

2.4. Historic Property or Archaeological Site. N/A.

2.5 Special Requirements

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, insurance and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration

. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within ten (10) calendar days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building S-2533 at Camp Casey. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.5.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services.

2.5.1.5 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.

2.5.2 Security Training.

2.5.2.1 AT Level I Training: All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within twenty (20) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR, within ten (10) calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://iko.jten.mil

2.5.2.2. Access and General Protection/Security Policy and Procedures: Contractor’s and all associated sub-Contractors’ employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

2.5.2.3. iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within ten (10) calendar days of contract award and within ten (10) calendar days of new employees commencing performance with the results reported to the COR NLT ten (10) calendar days after contract award.

2.5.2.4. OPSEC Training: Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of contract award. All Contractor employees must complete annual OPSEC awareness training.

OPSEC training is available at the following website: http://cdsetrain.dtic.mil/opsec/

2.5.4 Training, Physical Requirements, or other Expertise Required. N/A.

2.5.5 Environmental Requirements.

2.5.5.1 Green Procurement. N/A.

2.5.5.2 Recycled Products. N/A.

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Material Safety Data Sheets (MSDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.5.5.4 Spill Plan. N/A.

2.5.6 Contingency Plans. N/A.

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support. N/A

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition.

3.1.1.2 Damage Report. N/A.

3.2 Transition (Phase In/Phase Out). If there is a change in Contractor, the outgoing Contractor shall provide familiarization to the follow-on Contractor for a period of up to 30 days. During this period, the outgoing Contractor remains responsible for the successful performance of this contract. In the event the follow-on contract is awarded to other than the incumbent, the incumbent will cooperate to the extent required to permit an orderly change over to the successive Contractor.

3.2.1 The follow-on Contractor shall prepare and submit a Phase-In plan to be implemented during the transition period. The Contractor shall have the Contract Manager on board during the one (1) month transition period. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency.

3.2.2 The Phase-In plan at a minimum shall identify key personnel and major milestones prior to period of performance start date. For the Phase-Out plan, the Contractor shall, upon the Contracting Officer's written notice, (1) furnish phase-in and phase-out services for up to one (1) month after this contract expires and (2) negotiate in good faith a plan with a successor to determine the nature and extent of phase-in and phase-out services required.

3.2.2.1 During this time, the new Contractor's management personnel will be permitted to observe any on-going operations, as coordinated by the COR. During the phase-in period, the new Contractor shall, at a minimum, accomplish the following tasks during the phase-in period.

3.2.2.2 Prepare for assumption on first date of full performance; assume full responsibility for all areas of operation.

3.2.2.3 Ensure that phase-in operations do not interfere with Government performance of essential services.

3.2.2.4 Mobilize, train, orient and in-process (vehicle registration, identification cards, licensing) the work force.

3.2.2.5 Develop a recruitment plan that provides for “full” manning level by the first date of full performance. The new Contractor shall be 100% staffed for the first full day of contract performance.

3.2.2.6 Identify all personnel during phase-in, by position, functional area labor category, and certifications and be prepared for full performance at completion of phase-in.

3.2.2.7 Attend the pre-performance orientation briefings and on-site tour of facilities.

3.2.2.8 Provide all contract-required plans to the COR for review and comment on acceptability prior to the end of the Phase-In period.

3.3 Contractor Manpower Reporting Application (CMRA).

3.3.1 Reporting Labor Hours. The Office of the Assistant Secretary of the Army (Manpower and Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report all Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address: http://www.ecmra.mil/

The required information includes the following:

a. Names of the KO and COR;

b. Contract number, including task and delivery order number;

c. Beginning and ending dates covered by reporting period;

d. Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data;

e. Estimated direct labor hours (including subcontractors);

f. Estimated direct labor dollars paid this reporting period (including subcontractors);

g. Total payments (including subcontractors);

h. Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each subcontractor if different);

i. Estimated data collection cost;

j. Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (RA) (the Army RA is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

k. Locations where Contractor and subcontractors perform the work (specified by zip code in the U.S. and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

l. Presence of deployment or contingency contract language; and

m. Number of Contractor and subcontractor employees deployed in theater this reporting period (by country).

As part of its submission, the Contractor shall provide the estimated total cost incurred to comply with this reporting requirement.

Reporting period shall be the PoP not to exceed twelve (12) months ending thirty (30) September of each Government FY and must be reported by 31 October of each calendar year. The Contractor shall use a direct data transfer to the database server or fill in the fields on the website. The direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The Contractor shall report the required information to the CMR system’s secure database.

The COR/ACOR is responsible for verifying that the Contractor has reported the required data.

4.0 Performance Requirements Summary (PRS):

The Contractor service requirement are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success:

4.1 Quality Assurance

. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2 Quality Control Plan (QCP)

. Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each CLS service can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within fourteen (14) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

5.0 Common Levels of Service (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and technical exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed CLS.

6.0 Deliverables

2.5.2.1 AT Level I Training Certificate

2.5.2.3 iWATCH Training Result

2.5.2.4 OPSEC Training Result

2.5.3.1 Safety Plan

4.2 Quality Control Program (QCP) Within fourteen (14) calendar days of the award of this contract.

7.5.4 Equipment List

7.5.5 Safety Data Sheet (SDS)

7.0 Related Documents.

Definitions and Acronyms

7.1.1 Definitions.

7.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.3 Carpet Care. Cleaning and maintenance to keep carpet reasonably free of all stains, soil, and dirt. Methods used for carpet care are vacuum cleaners and carpet shampooers.

7.1.1.4 Cleaning. Removing stains, soil, and dirt; accomplished by chemical or mechanical means.

7.1.1.5 Contract Discrepancy Report (CDR). A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.6 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

7.1.1.7 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

7.1.1.8 Defective Service. A service output that does not meet the standard of performance associated with the PWS.

7.1.1.9 Government-Furnished Property (GFP). Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification.