PWS_Peronnel_Recovery_Srvcs_10152019.pdf

PERFORMANCE WORK STATEMENT (PWS)

Personnel Recovery Services Contract 15 August 2019

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide support to United States Southern Command (USSOUTHCOM) J33 Personnel Recovery (PR) Branch. The Contractor shall provide personnel, equipment, and any necessary supplies or services required to support Commander USSOUTHCOM’s PR Program as required by the USSOUTHCOM PR Branch in its area of responsibility (AOR). The U.S. Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the U.S. Government.

1.1 Introduction: The contractor shall provide all personnel, supervision, and other items and non-personal services necessary to perform PR services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: USSOUTHCOM J33 PR Branch is responsible for the PR Program within USSOUTHCOM AOR. Contractor personnel provide subject matter expertise on all aspects of PR to include the application of current US doctrine, compliance with Presidential Policy Directive-30, USSOUTHCOM (SC) Regulation 0511, PR training and exercises, and response to isolating incidents to Security Cooperation Office (SCOs), Senior Defense Official (SDOs), Joint Task Force (JTFs), or Country Teams.

1.3 Objectives: Enable Department of Defense (DoD) forces throughout the USSOUTHCOM AOR to meet PR requirements:

1.3.1 Prevent personnel from becoming missing, isolated, detained, or captured.

1.3.2 Prepare DoD forces to respond to PR incidents.

1.3.3 Respond to PR incidents to ensure the return of DoD or Combatant Commander (CCDR) designated personnel in a safe and timely manner.

1.4 Scope: The Contractor shall provide non-personal services and the required number of personnel trained and qualified in USSOUTHCOM PR methodologies to assist DoD forces to prevent, prepare for, and respond to PR incidents in Central America, South America, and the Caribbean.

1.5 Period of Performance: The period of performance will include a 30-day Phase-In, one (1) Base Year of 12 months and four (4) twelve (12) month option years.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award.

After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.1.3 Operations Security (OPSEC) SOP/Plan Requirements: The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop and submit an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of contract award to the COR or KO to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training.

Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530- 1, Operations Security.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730 – 1630, Monday thru Friday except Federal holidays or when the U.S. Government facility is closed due to local or national emergencies, administrative closings, or similar U.S Government directed facility closings. Contractor personnel shall receive guidance from the COR and USSOUTHCOM on agency operations. The Contractor must have COR request and approval to use and bill for Surge (aka Contingency Operations). The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. No overtime will be paid without prior written COR approval to work the overtime.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at USSOUTHCOM Headquarters, 9301 NW 33rd St. Doral, Florida and Special Operations Command South Headquarters, 29401 SW 125th Ave. Bldg 600 Homestead, and at other CONUS locations, U.S.

military locations throughout the Caribbean, Central and South America, as required and in coordination with USSOUTHCOM PR Branch in the USSOUTHCOM AOR. No remote log in will be authorized unless prior approved in writing by the CO.

1.6.6 Type of Contract: The Government anticipates to award a Firm Fixed Price Contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI

2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.7.3 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance at the TS/SCI level in the Joint Personnel

Adjudication System (JPAS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW with the attached DD Form 254, “Department of Defense (DOD) Security Classification Specification”. The Contractor shall ensure that contractor employees and sub-contractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contract will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.7.3.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force; and local USSOUTHCOM policies regarding drug testing. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.7.4 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence.

Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.4.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any criminal actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.4.2 Remedies: In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.4.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.5 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05.

The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.7.6 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.7 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must successfully complete the DoD Cyber Awareness training prior to access to the information system and then annually thereafter.

1.6.7.8 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.8.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within twenty-four (24) hours or the next business day and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.

http://www.uscis.gov/e-verify

1.6.7.8.2 Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s).

Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications;

monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Senior Site Representative: The contractor shall designate in writing a Senior Site Representative from the Personnel Recovery Coordinators. The Senior Site Representative shall have full authority to act for the contractor on all contract matters pertaining to daily operation of this contract. The COR will coordinate requirements with the Senior Site Representative on site.

1.6.11 Special Qualifications or Certifications: Contractor personnel (Senior Site Representative and Personnel Recovery Coordinators) shall provide evidence that they have completed or possess the following qualifications prior to contract award. The Contractor shall submit evidence that fully documents and supports the minimum requirements outlined below. Sufficient documentation includes, but not limited to copies of transcripts, diplomas, curriculum vitae, copies of clearance/weapons qualification, etc.

1.6.11.1 All Personnel Recovery Coordinators must a graduate of or have an action plan to obtain the following training within 90 days after award of contract: PR 102 - Fundamentals of Personnel Recovery, 106 - Reintegration Team Responsibilities, 300 - Personnel Recovery Execution and 350 - Personnel Recovery Planning (previously 301) Joint Personnel Recovery Agency courses.

1.6.11.2 Possess a minimum of 3 years of coordinating Personnel Recovery within a Personnel Recovery Coordination Cell or Joint Personnel Recovery Center. Possess a minimum of 3 years of experience coordinating Personnel Recovery preparation, planning and execution services within the U.S. Code Title 22 (Chief of Mission) environment.

1.6.11.3 Completed SERE Level C training that included Peacetime Governmental Detention and Hostage Detention Resistance Training Labs IAW Joint Personnel Recovery Agency training standards.

1.6.11.4 The contractor personnel involved in PR management and administration shall complete or possess the following courses within 90 days after contract award:

- Completed Specialized Escape Training SERE 250J or SERE 350

- Completed Joint Urban Evasion Training Instructor Course SERE 271

- Graduate of PR 303 – Non-Conventional Assisted Recovery Plans and Operations, as required, available through Joint Personnel Recovery Agency’s Personnel Recovery Education and Training Center (PRETC).

1.6.11.5 Contractor personnel shall have basic knowledge of Non-Conventional Assisted Recovery (NAR) and the application of Survival Evasion Resistance and Escape (SERE) Tactics Techniques and Procedures (TTP) for isolated persons IAW Joint Publication 3-50 and SERE Training Instructor Reference Products.

1.6.11.6 Contractor personnel shall have been granted a TS/SCI personnel security clearance from the Defense Industrial Security Clearance Office.

1.6.12 IA/IT Training Certification: All Contractor employees and subcontractor employees supporting IA/IT functions must be certified upon contract award as directed in DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2. Baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award and annually thereafter.

1.6.13 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc

1.6.13.1 Badging of Contractor Employees: If required by the Government, contract personnel employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. Government issued access badges will not be worn outside designated facility where visible to the general public.

1.6.14 Contractor Travel Travel shall be required of Contractor personnel in support of the requirements of this PWS. Such travel shall be approved in advance by the COR assigned overall responsibility for monitoring Contractor performance. No overtime or compensation time is authorized when Contractor personnel are on travel. During travel of Contractor personnel, the Contractor is not required to provide substitute personnel to fill-in at the USSOUTHCOM office. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. Contractor shall submit to the COR a written estimate of travel costs at least ten (10) working days prior to the travel date. Should the Contractor travel without the proper authorization the U.S. Government reserves the right to deny reimbursement of any travel costs incurred. Supporting documents for travel reimbursement shall be submitted for payment within ten (10) business days after completion of the authorized travel.

1.6.15 Working Attire and Appearance. Contractor personnel shall present a professional appearance commensurate with standards delineated for U.S. Government civilian personnel acting in similar capacities. The U.S. Government reserves the right to review Contractor personnel qualifications.

1.6.16 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.17 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.17.1 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.17.2 At no time will the Contractor or associated sub-contractor employees transmit government documents or information using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx , or All Partners Access Network (APAN) at https://community.apan.org/ , or other transmission means determined by the government must be used.

1.6.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or http://www.defenseimagery.mil/products/dodimagery/commercialuse.html mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.19 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board during the 30-day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period.

1.6.20 General Training Requirements:

1.6.20.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or KO within 10 calendar days after completion of training by all employees and subcontractor personnel.

For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS-US007-14”. For non-CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local AT Officer at their assigned location for classroom training by a Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO within 10 calendar days after completion of the training.

1.6.20.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.20.3 Cyber Awareness Training: Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD Cyber Awareness Training. All employees working information technology (IT)/IA functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Cyber Awareness Training Certification and Workforce Management, DOD 8570.01-M, Information Assurance Workforce Improvement Program, and AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf.

1.6.20.4 Threat Awareness Reporting Program (TARP Training): Within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract and require a security clearance, shall complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the Government Representative within 10 calendar days after completion of training by all employees and subcontractor personnel.

TARP training is available at the Army Learning Management System (ALMS) https://www.lms.army.mil/. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local Counter Intelligence (CI) Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer will be maintained by the Contractor. Verification of the training will be provided to the Contracting Officer (KO) or Contracting Officer Representative (COR) within 10 calendar days after completion of the training.

1.6.20.5 iWATCH Training: The Contractor will ensure that all Contractor employees and sub-contractor employees performing services under this contract have been briefed on the iWATCH Program, or equivalent for their supporting DoD Agency, within 30 days of employment under the contract. The Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO for the briefing. This training will be updated as required by the supporting installation AT policies. A copy of the training attendance will be maintained by the Contractor and made available to the COR or KO upon request.

1.6.20.6 OPSEC Training: All Contractor employees and sub-Contractor employees performing services under this contract will complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC- ECJ6-110-N-LB”. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local OPSEC Officer at their assigned location for classroom training by a Level 2 trained OPSEC Officer and a copy of either the training certificate or the training attendance roster signed by the OPSEC Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO upon request.

1.6.20.7 Contractor personnel shall be trained and qualified on the Government-issued pistol (9mm), commensurate to the level of training provided to DOD civilian employees in accordance FM 3-23.35. In accordance with DODI 3020.41, the USSOUTHCOM Commander may authorize a weapon and ammunition to be issued for individual self-defense, IAW U.S., Host Nation, and international law;

relevant Status of Forces Agreements or international agreements; or other arrangements with local Host Nation authorities. Certificate of training shall be provided to COR upon training completion.

1.6.21 Overseas Training Requirements:

1.6.21.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: Upon award of the contract, or within 30 days of employment of new personnel performing services under this contract, the Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO, for AOR specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. This training will be updated as required by the supporting installation AT policies.

Verification of the training will be made available to the COR or KO upon request.

1.6.21.2 SERE Training: All Contractor employees and subcontractor employees must complete the computer based SERE 100.2 Code of Conduct training course prior to theater entry. Training is available at https://jko.jten.mil/ completed training meets the requirement for 36 months. Verification of the training will be made available to the KO or COR upon request.

https://jko.jten.mil/

1.6.22 Foreign (OCONUS) Requirements: All U.S. citizen or resident, and TCN contractor personnel must comply with the training requirements listed in the Foreign Clearance Guide (FCG). Verification of the training shall be made available to the COR or KO upon request. Additionally, they must receive personal security training that includes at a minimum:

(a) Safety and security issues facing employees within the USSOUTHCOM AOR,

(b) Identifies safety and security contingency planning activities, and

(c) Identifies ways to utilize safety and security personnel and other resources appropriately.

1.6.22.1 Theater and Country Clearance Requirements: Contractor shall ensure all U.S. citizen or U.S.

resident Contractor employees and sub-contractor employees performing services under this who are traveling in the USSOUTHCOM AOR follow the requirements identified in the electronic Foreign Clearance Guide (FCG) at https://www.fcg.pentagon.mil/fcg.cfm and must have all necessary passports, visas, and other documents required to enter, exit, or work in the USSOUTHCOM AOR; must have the appropriate DOD identity credential(s); must have the appropriate special area, country, and theater clearance as required in DOD Directive 4500.54E. Contractor personnel shall return all U.S. Government issued identification, to include the Common Access Card, to appropriate U.S. Government authorities within 5 days of the end of their travel or contractual duties.

1.6.22.2 Installation Access to DOD Facility or Host Nation Installation: Contractor and all subcontractor employees performing services under this contract shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) (U.S.

citizen and residents only), and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190- 13), applicable installation, facility and areas commander installation/facility access and local security policies and procedures (provided by the COR or KO), and status of forces agreements or other diplomatic agreements. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, Security Office, or host nation equivalent.

1.6.22.3 Deoxyribonucleic Acid (DNA) Samples: The Contractor shall collect a DNA record for all U.S.

citizen Contractor and subcontractor personnel traveling to the USSOUTHCOM AOR and shall have arrangements for storage of the DNA referenced specimen through a private facility or arrange for the storage of the specimen by contacting the Armed Forces Repository of Specimen Samples for the Identification of Remains (AFRSSIR) at http://www.afmes.mil/index.cfm?pageid=afdil.afrssir.overview or phone: (302) 346-8800. In addition, U.S. citizen Contractor and subcontractor personnel shall comply with the requirements of DODI 3020.41, Enclosure 3, paragraph 8.b., or its successor.

1.6.22.4 Medical Travel Requirement: Contractor shall ensure that all Contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties.

All U.S. citizen and third country national (TCN) Contractor and subcontractor personnel must meet the medical screening requirements established by the USSOUTHCOM Commander in the Medical Suitability Screening Regulation (SC Reg 40-501), as well as the requirements identified in FORCE HEALTH PROTECTION (FHP) GUIDANCE FOR DEPLOYMENT in the USSOUTHCOM AOR or their successors and follow immunization and health protection guidelines outlined therein. All immunizations must be obtained prior to traveling to the USSOUTHCOM AOR. U.S. citizen and TCN Contractor and subcontractor personnel traveling from a country outside of the USSOUTHCOM AOR must travel into the USSOUTHCOM AOR with a current copy of the Public Health Service Form 791, “International Certificate of Vaccination”. In addition, U.S. citizen and TCN Contractor and subcontractor personnel traveling to the USSOUTHCOM AOR are required to be beneficiaries of a medical evacuation plan and service through an insurance plan provided by their employer or paid for individually.

https://www.fcg.pentagon.mil/fcg.cfm http://www.afmes.mil/index.cfm?pageid=afdil.afrssir.overview

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting officer’s representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8. Local National. For the purpose of this clause or provision, a local national (LN) is defined as any person who is performing services under a contract and is a resident of any country within the

USSOUTHCOM AOR.

2.1.9. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.10. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.11. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.12. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.13. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.14. Shall. Imperative.

2.1.15. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.16. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.17. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CDR Commander CI Counter Intelligence CLIN Contract Line Item Number CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DNA Deoxyribonucleic Acid DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services IA Information Assurance IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JPRC Joint Personnel Recovery Center

JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PPD Presidential Policy Directive PR Personnel Recovery PRCC Personnel Recovery Coordination Cell PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program JTF Joint Task Force RA Requiring Activity SCO Security Cooperation Office SDO Senior Defense Official SERE Survival, Evasion, Resistance, Escape SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TCN Third Country National TDY Temporary Duty TE Technical Exhibit TSDB Terrorist Screening Data Base USC United States Code USSOUTHCOM United States Southern Command

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government

Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities The U.S. Government will provide all the necessary desks, work space, utilities, electric power hook-up, computers, access to copiers and facsimile machine, telephone services, logistics support and country clearances required in the performance of services under this contract at the area of operations or work sites, IAW theater policies.

3.2 Utilities The U.S. Government will provide all utilities in the facility and will be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the faucets, turning off lights, and powering off equipment at the end of the work day.

3.3 Equipment The U.S. Government will provide a dedicated work area and equipment for on-site support. The Contractor shall be provided access to all information required to perform duties. All GFE shall be utilized in strict performance of contract related duties and the Contractor shall maintain policies that prohibit fraud and abuse. All communications equipment/capabilities including classified and unclassified telephone services, and facsimile services, if available, will be for official business only. The Contractors shall complete a System Authorization Access Request (SAAR) (DD2875) for each individual that requires access to the U.S. Government network.

3.4 Materials The U.S. Government will provide access to all necessary documentation required for performance of this contract. The Contracting Officer’s Representative will provide the Contractor with MIL access for manuals, texts, briefs, office supplies and other materials associated with the support requirements. Standard Operational Procedures, regulations, manuals, texts, briefs and other materials associated with the project and the hardware/software noted throughout this PWS.

3.5 Specific government furnished equipment in primary duty location:

3.5.1 One computer system with SIPRNET.

3.5.2 One individual work station for each contractor personnel.

3.5.3 One computer system with NIPRNET dedicated to each contractor personnel.

3.5.4 One secure capable (SECRET at a minimum) phone system.

3.5.5 Access to one classified printer (network (shared) printer is acceptable).

3.5.6 Access to one unclassified…