PWS_Fuel_Meter_Calibration_01_AUG_15.pdf

PERFORMANCE WORK STATEMENT (PWS)

Fuel Flow Meter Maintenance and Calibration as of 01 August 2015

Part 1 General Information

1. GENERAL: This is a non-personal services contract to provide fuel flow meter maintenance and calibration services to all types of fuel flow meters within Afghanistan. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform fuel meter calibration and maintenance services as defined in this Performance Work Statement, except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background: The purpose of this document is to establish a contract providing fuel flow meter calibration and maintenance services for all types of fuel flow meters in use within the country of Afghanistan. Requested period of performance is for one year with two nine-month options. All Forward Operation Bases (FOBs) in Afghanistan that receive fuel must have their fuel flow meters maintained and calibrated annually to guarantee accurate measurements of fuel downloaded. Without calibration, meters can become inaccurate through continued use, and downloaded quantities will not be accurately verified. There have already been disputes over download quantities. Without properly calibrated fuel flow meters, the Government cannot properly validate download quantities.

1.3. Objectives: Contractors shall occupy a worksite at Bagram to conduct maintenance and calibrate fuel flow meters. FOBs needing maintenance and calibration of their fuel flow meters will ship the meters to BAF, to be received by the Contractor for preventive maintenance and/or corrective maintenance and calibration.

1.4. Scope: The Contractor shall perform calibration and maintenance on fuel flow meters used at fixed fuel facilities, at semi-fixed fuel facilities, and on tactical fuel systems within the country of Afghanistan based on a schedule outlined by the US Army that will require calibration and maintenance on at least seven fuel flow meters per week or at least 30 fuel flow meters per month.

1.4.1. The Contractor shall be required to calibrate meters on behalf of Defense Logistics Agency-Energy (DLA-E). DLA-E shall supply the Contractor with a list of all fuel flow meters that DLA-E will have the Contractor perform maintenance and calibration. This will include Temperature Volume Compensating (TVC) meters. The Contractor shall annotate which meters are eligible for DLA-E funding on all reports.

1.4.2. The Contractor shall perform preventive and/or corrective maintenance and calibrate fuel flow meters at Bagram Airfield. Meter assemblies will be staged at the Contractor’s identified facilities for preventive and/or corrective maintenance and calibration. The Contractor’s identified facilities will be provided by the Government. Facilities provided include land, space and an enclosed structure in which to perform the requirements outlined in this Performance Work Statement.

1.4.3. Fuel flow meter calibration shall be in compliance with all applicable American Petroleum Institute (API) standards, National Institute of Science and Technology (NIST) standards, and manufacturer’s technical instructions.

Specific fuel flow meter technical manuals and standards shall be utilized for calibration procedures and required accuracy levels. The Contractor shall be responsible for acquiring and maintaining commercial technical manuals and standards. The Government will be responsible for providing all military service manuals and other related government references.

1.4.4. Fuel flow meter calibration is required during initial installation, after corrective maintenance has been performed, after a flow meter is removed for maintenance to a fuel facility system, whenever a flow meter’s accuracy is reasonably suspect, or prior to a meter reaching 12 months without routine calibration.

1.4.5. There are approximately 292 fuel flow meters throughout Afghanistan to be covered by this contract. The number of fuel flow meters will decrease depending on the timing of the decrease in number of fuel points. The Contractor shall be required to maintain the capability to complete maintenance and calibration on at least 7 fuel flow meters per week or at least 30 fuel flow meters per month.

1.4.6. All calibration systems and equipment utilized to calibrate fuel flow meters must meet API and NIST standards and must be calibrated in accordance with these standards.

1.4.7. Maintenance of fuel flow meters shall be conducted as per the manufacturer and Army’s technical standards and manuals. All preventive maintenance and general cleaning shall be conducted at the same time as calibration servicing. Corrective maintenance shall be conducted when requested by the Government or as required to calibrate the meter assembly during calibration servicing.

1.4.8. The Contractor shall deactivate all TVC meters prior to calibrating fuel flow meters. The Contractor shall ensure that the TVC mechanical apparatus inside the gearbox is disengaged, so that it does not affect or manipulate fuel flow meter calibration or accuracy.

1.4.9. The Contractor shall ensure that all fuel flow meters and TVC meters are sealed to prevent tampering or manipulation of calibration. The TVC meters will be sealed in the deactivation position unless the Contractor is directed by the Contracting Officer Representative (COR) to leave engaged. The Contractor shall document and notify the COR if any seals of received fuel flow meters are broken or appear to be tampered with.

1.4.10. Any corrective maintenance above 60% of the economical value of the fuel flow meter shall be deemed unfeasible to repair. Economical value shall be based on the cost of the same or a similar replacement fuel flow meter at current U.S. commercial market value. The Contractor shall provide a cost assessment to the COR for a determination by the Government to repair or replace any fuel flow meter meeting these criteria.

1.4.11. The Contractor shall be required to provide all personnel, equipment, tools, materials, fuel, and supervision required to perform maintenance and calibration of fuel flow meters. The Contractor shall be liable for all applicable work permits, tools, parts, and workforce to accomplish the task. The Contractor shall maintain a stock of parts needed to repair the meters at the Government provided facility at Bagram Airfield in Afghanistan and may bill the Government to recover the cost of repair parts.

1.4.12. The U.S. Government reserves the right to conduct a pre-award survey.

1.4.13. The Contractor shall be required to calibrate fixed fuel meters at various fuel sites in theater. The Contractor shall use military transportation, lodging, and billeting when traveling to fixed fuel meter sites. In the event military transportation, lodging, and billeting are not available, the Contractor shall contact the COR prior to making any logistical plans. Any in-country transit to sites for servicing fixed meters will be Government supplied and not subject to billing.

1.5. The Period of Performance will be for a one year base and two 9-month option periods, and will begin within 30 days after contract award.

1.6. Additional Information

1.6.1. The Contractor shall establish a Quality Control Plan (QCP). The QCP shall cover at a minimum how the Contractor intends to meet the requirements of all performance objectives, monitor and proactively manage contract requirements, and the means by which the Government is notified of performance related incidents that are likely to affect quality or schedule. A copy of the QCP is required to be delivered to the COR within 15 days of contract award. After acceptance of the QCP, the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to his quality control system.

1.6.2. The Government will evaluate the Contractor’s performance under this contract and in accordance with the Quality Assurance Surveillance Plan (QASP). The QASP is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. The Contractor shall be required to perform service on holidays.

1.6.4. The Contractor shall be responsible for conducting business between the hours of 8:00 AM and 8:00 PM, Sunday through Saturday, except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce to ensure the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Failure to provide reliable personnel is at the Contractor’s risk.

1.6.4.1. On a daily basis, the Contractor shall manage and supervise the activities of all contracted personnel, as well as subcontractors, used in performance of this effort, to include task management, time card and leave approval.

1.6.4.2. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel employed during the entire length of the contract period. The Government will expect the Contractor to be able to perform continually at the required level at all times, even when personnel are replaced or are on R&R.

1.6.5. The work to be performed under this contract will be performed at Government provided facilities at Bagram Airfield within the country of Afghanistan. Facilities provided include land, space and an enclosed structure in which to perform calibration requirements outlined in this PWS.

1.6.5.1 The Contractor shall utilize Government provided life support where available. Support includes postal services for US personnel, access to the installations across the CJOA-A, for which the primary mode of transportation will be by military air assets. The Government will also provide access to the Contractor to billeting, DFAC, laundry, MWR, and Military Exchange facilities.

The Government will also provide government furnished meals at the DFAC, transportation for the Contractor to carry out the performance of this contract, and access to fuel is authorized.

1.6.6. The Contractor shall be responsible for safeguarding information of a confidential or sensitive nature in accordance with Army standards. Failure to safeguard any classified information which may involve the Contractor or the Contractor’s personnel may subject the Contractor and/or the Contractor’s personnel to criminal liability under Title 18, section 793 and 7908 of the United States Code. Provisions of the Privacy Act apply to all records and reports maintained by the Contractor. All programs and materials developed at Government expense during the course of this contract are the property of the Government. Contracted personnel are not required to obtain SECRET clearances; however, they will adhere to the installation security requirements that apply to all tenants of the areas in which they will inhabit.

1.6.6.1. The Contractor shall not release to anyone outside the Contractor’s organization any unclassified information, regardless of medium (e.g., film, tape, document, etc.), pertaining to any part of this contract or any program related to this contract, unless: (1) the Contracting Officer has given prior written approval, or (2) the information is otherwise in the public domain before the date of release.

Request for approval shall identify the specific information to be released, the medium to be used, and the purpose for the release. The Contractor shall submit its request to the Contracting Officer at least 45 days prior to the proposed date for the release. The Contractor agrees to include a similar requirement in each subcontract under this contract. Subcontractors shall submit to the Contracting Officer, through the prime contractor, requests for authorization to release information.

1.6.6.2. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor or Contractor personnel without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.6.3. All records, work products, presentations, papers, and/or memoranda, in whatever form and/or medium, produced or used in the performance of this contract are the property of, and subject to the exclusive control of the Government. All contracted employees will include a signature block that clearly identifies themselves as a contracted employee on all emails that originate or are transmitted on government servers. All briefs and work products prepared by a contracted employee will include a title slide which clearly and unambiguously identifies the brief as having been prepared or delivered by a contracted employee. If the personal appearance of a contracted employee is required, the contracted employee will clearly and unambiguously identify themselves as a contracted employee supporting 1 TSC. The Contractor will not disclose information from these records to third parties. However, this obligation will not prevent the disclosure of information to officials and employees of the other departments and agencies of the United States Government acting in the performance of their official duties. Upon completion of the contract, the Contractor shall turn over all records in its custody and will not retain copies of any records in either written or electronic format. If a subpoena or court order is received for the production of any records related to the performance of this contract, the subpoena or court order will refer the COR to the cognizant Staff Judge Advocate.

1.6.6.4. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever he/she becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, to include prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.7. In accordance with DoD guidance, all U.S. contractor personnel deploying in support of forward-deployed troops are required to process through a CONUS Replacement Center (CRC) located at various military installations in the U.S.

The Government Contracting Officer will provide a Letter of Authorization (LOA) to Contractor personnel validating, at a minimum, their contractual employment, GS equivalency (GS12) and authority to process for deployment at the CRC.

The Contractor shall coordinate directly with the CRC to schedule attendance for Contractor personnel. Contractors shall ensure all deploying Contractor personnel, prior to entering Afghanistan, have been issued Individual Body Armor (IBA), protective helmet, gas mask, and any other personal protective equipment (PPE) required by the CRC at the time of deployment.

Note: Coalition Contractor personnel, if utilized, are not required to process through a CRC, but are required to process into theater through the processing center in Kuwait. They shall be issued body armor and protective helmets at that location prior to entering Afghanistan. The Contractor shall not be authorized use of any weapons.

1.6.8. The Contractor shall be responsible for the mobilization of all its personnel. Mobilization includes travel to the CRC from an individual’s home of record prior to deployment and travel from the CRC to the Contractor’s in-country program office at a location to be designated by the military. Mobilization includes all efforts to recruit and vet personnel. The Contractor shall be responsible for ensuring their personnel have all necessary equipment to perform required duties including but not limited to computer and cell phones.

Mobilization expenses shall include all mobilization travel expenses for individuals; charges for hotels, transportation, baggage, meals, per diem, etc.

The Contractor shall provide a final mobilization plan to the Administrative Contracting Officer or COR within 14 days after official notification of contract award.

1.6.8.1. Within 30 days of award, the Contractor shall have 100% of their required equipment, supplies, and workforce available and have that workforce present to begin operations at each site. The Contractor shall immediately interface with the COR.

1.6.9 The Government reserves the right not to exercise any option period beyond the base period of the contract. In the event that an option period is not exercised for continued performance by the contractor, a 30 calendar day period shall be allowed for phase-out actions. The incumbent contractor shall permit any successor contract to observe and become familiar with operations under the contract as appropriate. The incumbent contractor shall not defer needed work for the purpose of transferring responsibility to the successor contractor. The incumbent contractor shall fully cooperate with the successor and the Government so as not to interfere with the execution of task requirements under this contract. During the final 30 days of the last exercised option period, a similar phase-out action shall occur.

1.6.10. The Defense Base Act (DBA) worker’s compensation insurance is required for all U.S. citizens, Other Country Nationals (OCNs) and Local Nationals (LNs) and all subcontractors hired on overseas government contracts.

1.6.11. Contracted personnel shall identify themselves as contractors while performing their tasks in the Government workplace. The Contractor’s personnel shall display their identification badge in a prominent location that is easily visible and shows the company name and the name of the employee. Contractors shall ensure that presence does not construe the appearance as a Government employee.

1.6.11.1. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel must wear appropriate identification badges in the performance of this service.

1.6.11.2. The Contractor shall provide adequate documentation for each employee so that appropriate installation access badges can be issued. All Contractor personnel shall pass applicable security requirements before performing work on this contract. The required documents are necessary, as applicable:

• National ID for Afghanistan citizens

• Passport (for EXPATS/Third Country Nationals)

• Name (to include any nicknames)

• Father’s Name

• Mother’s Maiden Name

• Address (Residence)

• Phone Number

1.6.11.3. The Contractor’s Program Manager shall be responsible for ensuring that all identified badges issued to contracted personnel are returned immediately following the completion of the contract, relocation or termination of an employee, and/or upon request of the Contracting Officer or the COR.

1.6.12. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.12.1. The Contractor shall establish and implement key control methods to making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

NOTE: All references to keys include key cards.

1.6.12.2. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, will replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks will be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.12.3. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.12.4. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.6.13. The Contractor shall brief its personnel regarding the potential danger, stress, physical hardships and field living conditions. The Contractor shall require all its personnel to acknowledge in writing that they understand the danger, stress, physical hardships and field living conditions that are possible if the employee deploys in support of military operations. The Contractor shall ensure that all deployable Contractor personnel are medically and physically fit to endure the rigors of deployment in support of a military operation. The Contractor shall designate and provide contact information for a point of contact and back up for all its plans and operations; and, if necessary, establish an operations center to plan and control the Contractor deployment process and resolve operational issues with the deployed force. As required by the operational situation, the Government may at its discretion, relocate Contractor personnel (who are citizens of the United States, aliens in residence in the United States or third country nationals, not residents of the host nation) to a safe area or evacuate them from the theater of operations.

1.6.13.1. The Contractor shall adhere to all THREATCON reporting procedures.

The Contractor shall have accessible, at all times, the appropriate protective gear for the THREATCON level.

1.6.14. The Contractor shall make a good faith effort to maintain a drug-free workplace. Additionally, the Contractor shall establish a program that provides for testing for the use of illegal drugs by Contrator personnel in sensitive positions. The extent of and criteria for such testing shall be determined by the Contractor based on considerations that include the nature of the work being performed under the contract, the employee's duties, the efficient use of Contractor resources, and the risks to health, safety, or national security that could result from the failure of a Contractor employee to adequately discharge his or her position. The Contractor shall also publish a statement notifying its personnel that the unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in the Contractor’s workplace. The Contractor shall determine the specific appropriate personnel actions, up to and including termination, that shall be taken against employees for violations of such prohibition.

1.6.15. The Contractor shall ensure proper cleaning of facilities, all interior and exterior storage areas, parking lots, buildings and fence lines. These areas shall be clean, free of trash, debris, and other obstacles that create a safety, fire or health hazard.

1.6.16. The Contractor shall be responsible for ensuring all employees possess and maintain current industry professional certifications during the execution of this contract. Technicians shall possess certifications from the American Society for Quality (Calibration Technician Certification (CCT)) or an equal certification from an accredited source. The company shall have the ISO/IEC (International Organization for Standardisation/International Electrotechnical Commission) 17025:2005 current certificate or the ANSI/NCSL Z540-1-1994,Calibration Laboratories and Measuring and Test Equipment—General Requirements current certificate in the field of calibration from an accreditation organization (e.g. American Association for Laboratory Accreditation). The Scope of Accreditation should include fuel metering equipment.

1.6.17. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action will be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.18. The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.18.1. All deliverables under this PWS are subject to review and acceptance by 1 TSC. Final inspection and acceptance of all work performed, reports, and other deliverables shall be performed at the place of delivery. The Contractor shall ensure all deliverables are made available to the COR.

1.6.19. The follow personnel are considered key personnel by the Government:

Contract Manager and Site Supervisor. Only one contract manager and one site supervisor is required to support BAF. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person, and an alternate who shall act for the contractor when the manager is absent, shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 AM and 8:00 PM, Sunday through Saturday, except for when the Government facility is closed due to local national emergencies, administrative closings, or similar Government directed facility closings.

1.6.20. The Contractor shall be required to travel OCONUS during the performance of this contract. The Contractor shall be required to travel to Bagram Airfield within the country of Afghanistan and operate out of this location in support of this PWS.

1.6.21. The Contractor shall be responsible to notify the Government through the Contracting Officer of any requirements to perform their duty that is outside this approved PWS. The cost of performing these requirements shall be submitted to the Contracting Officer in written form by the Contractor. The Contractor shall obtain written authorization from the Contracting Officer before initiating the fulfillment of the additional requirement.

1.6.22. The Contractor shall establish and comply with its approved Safety and Health Plan. The Safety and Health plan shall be submitted to the Government for approval within 30 days of contract award. The Contractor shall be responsible for the safety of employees during all Contractor operations conducted in accordance with this PWS and the Occupational Safety and Health Administration (OSHA) safety regulations and guidance as it applies to the Theater of Operations.

Part 2 Definitions & Acronyms

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Sunday through Saturday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes AK and HI) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

Part 3 Government Furnished Property, Equipment, and Services

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide support through the Regional Support Group for adequate lodging and meals at Bagram Airfield where services are performed. Contractor and Contractor personnel shall live in accordance with FM 3-100.21, Contractors on the Battlefield (COB) policies and procedures.

3.2. Facilities: The Government will provide access to the following at Government expense: billeting, laundry, DFAC, AAFES and MWR facilities, Sick Call and Emergent Care. The Government will provide a facility for the Contractor to occupy to conduct maintenance and calibration of fuel flow meters.

3.3. Utilities: The Government will furnish water. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4. Equipment: The Contractor and Contractor personnel shall sign for and maintain their TA-50 items upon processing through the CRC. Contractor and Contractor personnel shall retain accountability of these items at all times.

Part 4 Contractor Furnished Items and Responsibilities

4. Contractor furnished items and responsibilities:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Work Schedule: All positions are required to work normal theater working hours (see section 1.6.4.) The Contractor will operate extended hours as required. The Contractor must notify the COR at least 24 hours in advance of working the extended hours.

4.3. Materials: The Contractor shall provide all materials and supplies necessary for the performance of services.

4.4. Equipment: The Contractor shall provide all equipment necessary for the performance of services.

4.5. Personnel: The Contractor’s Program Manager shall not make personnel changes without notifying the COR and providing a copy of the resumes of replacement personnel. The Government will review the resumes in an expeditious manner, ensuring the hiring process for replacement personnel supports the needs of the customer and does not impact the schedule. If the COR determines that an employee falsified their resume or does not meet the minimum qualifications in this PWS, the Contractor Program Manager will ensure security and access badges are returned to the COR immediately upon the employee’s termination.

4.6. Confidentiality: Unless otherwise specified, all financial, statistical, personnel and/or technical data which is furnished, produced or otherwise available to the Contractor during the performance of this contract is considered confidential business information and is not useable for purposes other than performance of work under this contract, nor is releasable by the Contractor without prior written consent of the Commander of 1 TSC or his/her designee(s).

4.7. The Contractor shall provide the capability to perform the variety of tasks defined in this PWS. The Contractor shall be required to provide flexible, responsive, and measurable support to the 1 TSC mission. It shall be the Contractors’ responsibility to provide and maintain a trained workforce capable of providing the services specified in this PWS. All related training, continuing education, certification courses and other similar events are the financial responsibility of the Contractor. The Contractor shall manage and maintain schedule requirements of work priorities, short notice suspenses, original constraints, and other potential impacts to scheduled requirements.

4.8. Absences/Replacement Personnel: The Contractor shall support temporary absences (R&R) with on hand personnel, as applicable. The Government expects the Contractor to be able to perform continually at the required level at all times, even when personnel are replaced or are on R&R.

4.9. Employee Conduct: The Contractor shall be responsible for the conduct of its employees. The Government will be responsible for employee safety and security. If the COR requests removal, or removal and replacement, of any employee for safety or security reasons, the Contractor shall remove that employee from the contract, and if requested, replace him/her at no expense to the Government.

4.10. Employee Qualifications: Prior to assigning personnel to work under the contract, the Contractor shall submit a certification that each person meets the mandatory industry qualification standards as listed in this PWS and passes a Contractor funded background check. The Contractor shall screen and monitor each employee and potential employee to identify those who may pose a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. The Contactor shall notify the Contracting Officer of any reason or condition that identifies an employee or potential employee as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. The Contractor shall not employ individuals identified by the Contractor or the Contracting Officer as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population in the performance of this PWS. This requirement shall also apply to all approved subcontractor employees.

4.11. The Contractor shall submit, in writing, the names of key personnel to the Contracting Officer and COR prior to their performing work under the contract.

4.12. Ethics Training: Prior to commencing contract performance, the Contractor shall require contracted employees who will have access to non-public Government information, and other contractor’s proprietary information, to complete ethics training. Ethics training will cover FAR 3.104 (Procurement Integrity), FAR Subpart 9.5 (Organizational Conflicts of Interests), instruct Contractor employees on identifying proprietary information and the nondisclosure statement requirements of FAR 9.505-4 (b) and proper use of Government resources and non-disclosure of Government information. Prior to commencing contract performance, the Contractor will furnish the Contracting Officer with evidence that the contracted employees having access to non-public Government proprietary information have received training. This evidence will include a signed statement by each contracted employee whereby the employee agrees that he or she will not discuss, divulge or disclose any such information or data to any person or entity except those persons within the Contractor’s organization directly concerned with the performance of the contract.

Part 5 Specific Tasks

5. Specific Tasks:

5.1. For fuel flow meters with unknown calibration dates, the Government will prioritize and schedule calibrations. Once all fuel flow meters have been calibrated and/or have known calibration dates, the Contractor shall schedule recurring calibrations in order to keep all fuel flow meters current. The Contractor shall notify the COR as to the schedule of calibration by providing a listing of calibration dates.

5.1.1. When an unscheduled calibration is required by the Government (due to initial installation, meter maintenance, removal for maintenance, or when the meter’s accuracy is questionable), the calibration and maintenance service must be performed by the Contractor within 10 days of receipt of the fuel flow meters at the BAF facility.

5.1.2. For fuel flow meter calibrations, the Contractor shall calibrate and conduct preventative maintenance on the fuel flow meters at the BAF facility and have the fuel flow meters returned within 10 days from the time the fuel flow meters are received. The Contractor shall contact the COR to schedule return of the fuel flow meters.

5.1.2.1. All fuel flow meters that are deemed unrepeatable shall be turned into the COR for appropriate disposal.

5.1.3. After calibration, the Contractor shall attach a weather-proof sticker or tag on the fuel flow meter where it can be easily read and not interfere with operation. The preferred location for the sticker/tag is on the register assembly.

All information must be in English.

5.1.3.1. The sticker/tag shall have the following data:

• Date of Calibration

• Next Calibration Due

• Company Name and Contact Information

5.1.3.2. The Contractor shall also provide a Certificate of Calibration with each fuel flow meter that will accompany the fuel flow meter upon return.

5.1.3.3. The Contractor shall provide a six-month warranty on all corrective maintenance performed on fuel flow meters. Warranty shall include parts, workmanship, and labor required to repair fuel flow meters.

5.1.4. The Contractor shall calibrate and conduct preventive maintenance on fixed fuel meters as scheduled. The Contractor shall use military means of travel to where the fixed fuel meters are located. The Contractor shall use military means to transport necessary equipment to where the fixed fuel meters are located. The COR will assist the Contractor in procuring military travel.

5.1.5. The Contractor shall abide by the following parts procurement process.

5.1.5.1. The Contractor shall not add any costs, additional fees, mark ups, company derived inflation costs, or any other factor that changes the item’s actual retail cost. For price comparison purposes, and if there is a dispute between the Government and the Contractor, the Contracting Officer will determine if a source is appropriate. The requirement for premium freight costs for mission essential equipment must be validated in advance by the COR.

5.1.5.2. The Contractor shall seek fair and reasonable prices using the following method(s) to attain the lowest possible cost per supply item:

• Competition

• Market research

• Comparison of proposed price with prices found reasonable on previous purchases

• Current price lists, catalogs or advertisements

• Comparison with similar items in a related industry

• Cost comparison with vendors pricing from the local installation area

• Another reasonable basis that can be quantified

5.1.5.3. The Contractor shall use appropriate industry sources for obtaining information to compare prices on unpublished non-priced items. For the purposes of this PWS, industry sources are considered appropriate when the items meet all of the following conditions:

• Are exact or similar (i.e. must have the same performance charateristics to the items and services being purchased)

• Are the actual market retail price on the day of inquiry

• Are the predominate reason for which the business operates

5.1.5.4. The Contractor shall consider freight and/or delivery fees when evaluating prices. When requesting quotes, the Contractor shall select suppliers who provide quality products at fair and reasonable prices and consistently deliver items on time.

5.1.5.5. The Contractor shall strive to deliver Parts Requests Orders to the COR within 10 days from date of origination.

5.1.5.6. The Contractor shall submit three estimates to the COR prior to purchasing parts. The COR will validate that the parts being purchased are as a fair and reasonable price with no additional markups.

5.1.5.7. All fuel flow meters requiring high value parts (at least $1000.00) shall be identified and vetter by the COR prior to purchase of the parts to ensure the cost does not exceed the 60% economical value of the fuel flow meter.

5.1.6. The Contractor shall provide a weekly activity report and a monthly status report to the COR and Contracting Officer showing the calibration and maintenance information of each fuel flow meter by serial number and manufacturer. The Contractor shall identify DLA-E meters on each report.

5.1.7. Following contract award, the Contractor shall have 30 days, unless otherwise indicated, to submit a Contract Compliance Plan (CCP) to the Contracting Officer and COR for review and acceptance. The CCP shall include, at a minimum, the following information:

• Plan for compliance with all contract performance requirements

• Government furnished facility location(s) at BAF

• Proving system(s) to be utilized for flow meter calibration at BAF

• Example of monthly status report

• Example of calibration certification

5.2. Performance Requirements Definitions

5.2.1. Performance requirements are described and established as performance objectives, measures, and standards as listed below.

5.2.2. Performance Objective – to establish accountability for the maintenance and calibration and proper inventory procedures for fuel flow meters throughout the CJOA-A.

5.2.3. Performance Measures – the Government will measure:

• Daily and monthly throughput for maintenance and calibration

• Compliance with industry standards

• Accuracy and timeliness of maintenance, calibration and reporting

5.2.4. Not every performance objective in this contract has a related performance measure or standard. However, every performance objective is a contractual requirement. For those performance objectives that do not specify a measure of standard, the measures and standards are in accordance with standard commercial practices.

5.2.5. The Contractor shall report performance measures to the COR on a daily basis by email in the format prescribed by the COR.

5.2.6. There is a 30-day initial period where the Contractor shall report on performance measures, but standards are waived. This period is to allow the Contractor to reach a steady state of operations, enabling the Contractor time to meet performance standards. The COR will review the Contractor’s performance measures and provide feedback to allow the Contractor the opportunity to correct any unsatisfactory practices.

5.2.7. Place of Performance

5.2.7.1. Place of performance is at the Government provided facility on Bagram Airfield in Afghanistan. The Contractor shall be required to travel in support of this requirement to OCONUS location.

5.2.7.2. The AOR is defined as Afghanistan.

5.2.7.3. The Contractor shall travel in accordance with the Joint Travel Regulation and Government per diem rates (Reference:

http://www.dtic.mil/perdiem). Contracted personnel are responsible for their travel and lodging accommodations. The Contractor shall be responsible for ensuring all contracted personnel posses required documents for their access to Government facilities or for entry to and working in foreign countries (e.g. birth certificate, passport, visa, and/or any other required documents).

5.3. Contractor Management Reporting

5.3.1. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract.