PWS_OHWS_REVISION1.docx

PERFORMANCE WORK STATEMENT (PWS) FOR

Human Performance Program Services

Table of contents:

General…………………………………………………………………………………………1.0 Administrative………………………………………………………………………………….2.0 Certification and licensing requirements……….………………………………………………3.0 Government furnished property………………………………………………………………..4.0 Service requirements…………………………………………………………………………...5.0 Task requirements……………………………………………………………………………...6.0 Specialty task descriptions……………………………………………………………………..7.0 Definitions……………………………………………………………………………………...8.0 Acronyms………………………………………………………………………………………9.0 Applicable publications……………………………………………………………………….10.0

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in paragraph 3.0 as government furnished, to perform on- base and/or off-base injury prevention, and human performance optimization services to rated personnel assigned to the 180 Fighter Wing (FW), Toledo Air National Guard Base (ANGB), Swanton, OH, USA. The contractor shall furnish consultation and reports, similar to the range of services found in a commercial facility, as well as services specialized to meet the needs of fighter pilots. Performance shall be in accordance with the PWS.

1.2 Background: 100% of the 180 FW rated pilots have experienced some type of spine discomfort during their career. According to a study performed by the United States Air force School of Aerospace Medicine, neck pain is a significant factor impacting pilot performance and quality of life, and rates of injury have increased over the years. The human performance program (HPP) is designed to meet the unique physical needs of the rated pilots. Conditioning is accomplished through a comprehensive, coordinated, multi-disciplinary “pre-habilitative” physical training program with focused strength and conditioning, performance nutrition, physical therapy, and massage therapy. The purpose of soliciting the services of HPP specialists is to reduce frequency and severity of injuries and time lost from service, improve long term quality of life, optimize human performance/ readiness, and avoid injury prior to occurrence, increase pilot production, and support pilot retention.

1.3 Period of performance (PoP): The period of performance shall be 5 years.

2.0 Administrative:

2.1 Quality assurance (QA): The government will evaluate the contractor’s performance under this contract in accordance with the quality assurance surveillance plan (QASP). This plan is primarily focused on what the government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) and defect rate(s).

2.2 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services at 180 FW on these days:

New Year’s Day: January 1st Martin Luther King, Jr.’s Birthday President’s Day Memorial Day Independence Day: July 4th Labor Day Columbus Day Veteran’s Day: November 11th Thanksgiving Day Christmas Day

2.3 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

2.4 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

2.5 The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the contracting officer’s representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation security forces office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the force protection condition (FPCON) change, the government may require changes in contractor security matters or processes.

2.6 COMSEC/IT security: All communications with DOD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor employee places or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all government regulations concerning the authorized use of the government's computer network, including the restriction against using the network to recruit government personnel or advertise job openings.

2.7 Protection of personally identifiable information (PII): The contractor shall protect all personally identifiable information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, department of defense privacy program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

2.8 For contractors that do not require CAC, but require access to a DoD Facility and/or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (AFI 31-101 and AFI 10-245), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.9 Anti-terrorism level 1 awareness training (AT): All contractor employees requiring access to Air Force installations, facilities, and controlled access areas shall complete level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR, within 15 calendar days after completion of training. Level 1 AT is available at https://atlevel1.dtic.mil/at/.

2.10 OPSEC training: In accordance with AR 530-1, operations security, new contractor employees shall complete level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://eissp.area52.afnoapps.usaf.mil/org/180FW/WingPrograms/OPSEC/Pages/default.aspx?RootFolder=%2Forg%2F180FW%2FWingPrograms%2FOPSEC%2FDocuments%2F00%20Electronic%20Binder%2FC%20Training&FolderCTID=0x0120008C51C137F685394DB4975C40AA469839&View=%7BF8BFF1E7%2DE4F7%2D44EE%2D8E18%2DF6088E1F6CE0%7D.

2.11 Physical security: The contractor shall safeguard all government property provided for contractor use. At the close of each work period, government facilities, equipment and materials shall be secured.

2.12 Post award conference/periodic progress meetings: The contractor agrees to attend any post award conference convened by the contracting officer in accordance with federal acquisition regulations subpart 42.5. The contracting officer, contracting officer’s representative (COR), and other government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the contacting officer will apprise the contractor of how the government views the contractor’s performance and the contractor shall apprise the government of problems, if any, being experienced the contractor shall resolve outstanding issues raised by the government. Contractor attendance at these meetings shall be at no additional cost to the government.

2.13 Contract manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the contracting officer. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

2.14 Identification of contractor employees: All contractor personnel attending meetings, answering government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be prominently displayed in all correspondence types (to include signature blocks on e-mail) and dealings with government or non- government entities/ contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

2.14.1 The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the contracting officer within 14 days of an employee’s departure.

2.15 Combating trafficking in persons: The United States government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The contractor shall notify its employees of the United States government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US government policy as described at FAR 22.1703.

2.16 Data Rights: The government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the contracting officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

2.17 Organizational conflicts of interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the contracting officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the contracting officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the contracting officer and in the event the contracting officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the contracting officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.18 Contractor manpower reporting application (CMRA): The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Air Force collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at http://www.ecmra.mil.

3.0 Certification and licensing requirements:

3.1 Certification from the national athletic trainer’s association (NATA) and the license to practice in the state of Ohio and current license from the Ohio state board of physical therapy (PT) are required for workers under this contract. Other requirements include certified athletic trainer (ATC) and PT license for state of Ohio, CPR/AED certified, NATA and PT continuing education compliance, and workers must have worked directly with workers’ compensation patients under the supervision of a licensed United States physician or physical therapist.

3.2 Contractor employed physical therapists must be current Ohio licensed physical therapists by the Ohio physical therapy association (OPTA) and hold a degree from an American physical therapy association (APTA) accredited institution specifically for “physical therapy”.

3.3 Contractor employed athletic trainers must be current Ohio licensed Athletic trainers by the OATA, have a current athletic trainer (AT) certification from the national athletic trainers’ association (NATA), and hold a degree from an NATA accredited institution specifically for “athletic trainer”.

3.4 Contractor employed strength and conditioning specialists must possess a bachelor’s degree in an accredited exercise science, health science, or physical education-related discipline. The contractor shall possess and maintain current certification by the national strength and conditioning association (NSCA) as a certified strength and conditioning specialist (CSCS). Maintenance of this certification shall be an enduring element of the requirement. Contractor shall possess current certification in basic cardiopulmonary resuscitation (CPR) to include automated external defibrillator (AED) training.

3.5 Contractor employed massage therapist must be licensed in the state of Ohio. The contractor shall possess and maintain current licensure by the State Medical Board of Ohio. Maintenance of this certification shall be an enduring element of the requirement.

4.0 Government furnished property:

4.1 The contractor shall furnish everything required to perform these services: Material, equipment and services (GFP/M/E/S). The government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

4.2 Property: The government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space necessary to maintain an office environment. Contractors should be prepared to work in either of a 135 sq. ft. facility or a 770 sq. ft. facility. The government may increase the work area at their discretion should space become available.

4.3 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.4 Equipment to meet the technical needs of the program. At a minimum, the contractor must have equipment to strengthen the neck, back, and spine in a preventative manner.

5.0 Service requirements:

5.1 Ultimate control of members’ medical referral activity is retained by the member, with oversight and management by squadron medical personnel, if required, and only at the discretion of the military member. No medical information documented on the client is available to outside sources, to include the government, unless explicitly released by the client or required by law or regulation.

5.2 Place of performance: The contractor will be prepared to provide services at their location during their normal hours, and provide services at 180th Fighter Wing.

5.2.1 Exceptions will be on recognized US holidays or when the government facility/installation is closed due to local or national emergencies, administrative closings, or similar government-directed facility/installation closings.

5.2.2 When services are provided at 180 FW, the location shall be at Toledo ANGB, Swanton, OH. Current facilities are housed in building 118.

5.2.3 The contractor shall be available for a minimum of six scheduled appointments per day when at 180 FW location. Two days per week (Monday-Friday) and Saturday of drill (drill schedule will be provided at time of award).

5.3 The contractor will be prepared to provide a minimum of three appointments per day when operating at their location. Minimum of three days a week.

5.3.1 The contractor’s service location must be within 20 miles of 2660 South Eber Road, Swanton, Ohio 43558.

5.4 The 180 FW will provide at least two weeks’ notice when requiring a change to the standard operating hours.

5.5 The contractor shall, at all times, maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Prior to start of performance the contractor must have hired personnel licensed in Ohio to begin immediate implementation of the contract’s requirements to avoid any delay in services. Telecommuting is not authorized.

5.6 Appointment times may range from 15 minutes to 45 minutes per appointment. Contractor will only invoice for actual time that service was being performed.

5.7 Contractor will invoice the government monthly.

5.7.1 Monthly invoice will be emailed to the COR, and attached in PIEE/WAWF for the contracting officers acceptance.

5.7.2 The contractor will not invoice for 1 hour of service when 15 minutes was administered.

5.8 Scheduling shall be flexible enough to allow for client substitution.

6.0 Task requirements:

6.1 Services provided by the contractor have the primary purpose of preventing the incidence and severity of neck and back pain. The services begin with an assessment of each aircrew member to assess current level of conditioning with regards to neck and back strength. The contractor shall devise a program individualized for the aircrew member to increase conditioning to prevent neck and back pain and injury. This assessment, training, and conditioning to prevent neck and back pain is referred to as pre-habilitation. Also, the contractor shall educate each aircrew member on injury prevention and assist in injury recovery through a modified program based on the injury. Ongoing assessment will be provided with formal assessments quarterly and as needed with remedial training as needed. The contractor shall provide the functional support required to fulfill this PWS as described in the following tasks.

6.1.1 The contractor shall provide preventative services of spinal injuries. Services shall include soft tissue manipulation and/or joint manipulation as required for injury prevention and overall fitness. Pilots may also request this service in their scheduled appointments and/or during walk-ins.

6.2.1 The contractor shall use a scientific assessment of individual movement and the dynamic movements required while flying fighter aircraft and develop and provide a strength and conditioning program for Neck and Back as well as an overall Fitness Program (NBFP). The NBFP will enhance human performance and resistance to injury through a tailored program of strength and conditioning and overall fitness designed for the members being served with the goal of preventing neck and back pain. The NBFP will specifically target neck and back injury but will also strive to assist the member toward overall health and fitness. The NBFP will include physical training and conditioning utilizing all available assets for fighter aircrew.

6.2.2 Initial Evaluation: Evaluate and provide pre-habilitation for all participating fighter aircrew within 30 days of contract award. Perform initial evaluation, design individual training program, and establish records for all participating fighter aircrew personnel within 30 days of contract start. Follow-up appointments will be based on need and pre-habilitation plans. The initial Evaluation will be in coordinated effort between the SCS and AT.

6.2.3 Develop Individualized Program (IP) for each member served: Develop an IP for each member being trained within 10 days of the initial evaluation. The goals of this IP is to increase physical conditioning and overall health to minimize the risk of neck and back injury and to minimize the severity of any injury experienced by the member.

6.2.4 Program Implementation Phase: After an IP has been developed the contractor will guide ongoing implementation of the IP. Monitor progress and continually reassess and adjust the IP to ensure the member is making the best progress possible.

6.2.5 Develop recommendations for unit commanders on matters related to injury prevention and identify opportunities for improvement.

6.2.6 Advise the aircrew to seek care when they have a medical condition or injury requiring medical care.

6.3 Ensure safe and effective operation of equipment, report equipment deficiencies to COR.

6.4 The contractor shall manage client appointment schedules and respond to appointment requests no later than 24 hours after receipt.

6.4.1 Report all patients who fail to attend their scheduled appointments in writing or e-mail to the COR within 24 hours of the missed appointment.

6.5 The contractor will be given a list of individuals authorized care under this program. HPP services are only available for 180 FW rated members/Pilots. The contractor is required to provide a report via e-mail to the COR no later than close of business each Friday containing the number of appointments scheduled for the following week, and the appointments actually filled during the current week, to include times and names for the scheduled appointments.

6.6 The contractor shall be physically proficient to demonstrate all prescribed exercises / techniques. Contractor must be able to lift and manipulate load and plates up to 25 kilograms.

6.7 Housekeeping services will be provided by the contractor in the immediate work area.

6.7 Contractor shall obtain appropriate liability insurance IAW FAR 28.306.

6.8 The Contractor shall collect, analyze, resolve, disseminate, and archive information resulting from products created under this support and provide to the Government. This support is as follows:

6.8.1 Provide Human Performance and Pre-habilitative trending metrics report to include: musculoskeletal pain, duration of pain, origin of pain, types of pain, and trends of musculoskeletal pain over periods of time. Metrics will also capture lost duty time due to aeromedical disposition of DNIF as well as personnel removed from the daily flying schedule but not requiring medical treatment, limitations of training status/duties (i.e. # days out of training), aircrew perceptions of neck and back pain, aircrew perceptions of overall effectiveness of the OHWS program, duty and deployment limiting profiles, flying waiver information related to neck and back pain. Human Performance metrics shall also be gathered to assess the OHWS program. Relevant factors for the human performance metrics will include low back and neck strength and range of motion. Other metrics may be requested as the program matures and new information is available to guide new measures to improve aircrew performance and to improve the OHWS program.

6.9 Collect. The contractor shall collect information through direct observations, interviews, surveys, and strength and conditioning testing for fighter aircrew in the unit. The contractor shall then perform the initial analysis of the collected data and provide direct feedback to the COR and OHWS PM. This requires strength and conditioning testing, evaluating, identifying physical performance trends, and providing feedback for physical performance improvement, injury avoidance, and injury recovery. This data will be collected during the initial assessment and during the quarterly assessments. Other data will be required as the program evolves, such data may include injury rates, duration of recovery period, impact of neck and back pain on flying operations, and other data as needs are realized.

6.10 Analyze. The contractor shall analyze collected information and research current professional references in order to facilitate in-depth analyses to determine trends, determine additional materiel or support requirements, determine future performance concerns, and other information observations as appropriate. Data collection and analyses shall be conducted on an ongoing basis with monthly reporting to the COR, OHWS PM, and other reporting as requested. Where applicable, the results of these analyses should identify and prioritize physical training and prevention gaps with recommendations so that the final product will be able to be disseminated to the correct audience for resolution in accordance with the Government’s guidance. This includes providing any recommended performance training guidance necessary to enhance the aircrew member’s capabilities.

6.11 Resolve. The contractor shall recommend corrective actions and report findings characterized as issues or deficiencies that negatively impact the unit’s performance, readiness, training or procedures to the unit commander in monthly report. The report will include recommendations on future mitigation techniques and preventative measures for each deficiency.

6.12 Disseminate. The contractor shall release findings based on approved recommendations in the form of reports, summaries, publications, entries into systems of record. The contractor shall prepare a monthly report highlighting the status and progress of the unit; the specific content of the report can be tailored at the COR’s request. Additionally, findings will be packaged to be incorporated into future training.

6.12.1 “Human performance” and “injury trending” metrics. NLT the last business day of each month, the contractor shall produce an “injury trending” metrics written report to include: injuries within the 180 FW pilot populace, age of injury types, origin of injury, types of injuries, cancellation/no-show rates, injuries which require surgery, and trends of injuries over periods of time. Human performance metrics shall be gathered bi-yearly to assess fighter pilot’s compliance with the human performance program. The factors for the human performance metrics will be low back strength, neck strength, and spine strength measured at varying weights and angles. Should the metrics require modification, this will be accomplished via contract modification.

6.13 Archive. All work products, whether electronic, hard copy, or notes, including any information, reports, and products, are the property of the Government. All equipment that is Government furnished will be accounted for using Government procedures.

7.0 Specialty task descriptions:

7.1 Athletic Trainer (AT). The AT provides performance enhancement (pre-habilitation), tailored strength and conditioning and preventive maintenance. The contractor shall evaluate and provide pre-habilitative services to individual fighter aircrew. Pre-habilitation is intended to strengthen the core musculoskeletal (MSK) system to enhance resistance to neck and back injury. Also, overall MSK strengthening and healthy lifestyle education are addressed as part of an overall health maintenance program to enhance injury resistance. AT services shall include soft tissue manipulation and/or joint manipulation and other techniques as required for injury prevention and overall fitness.

7.2 Strength and Conditioning Specialist (SCS). Strength and Conditioning Specialists provide pre-habilitation of musculoskeletal conditions in fighter aircrew. The SCS shall scientifically evaluate functional movement, muscular balance/stability, the dynamic movements required to fly fighter aircraft and provide pre-habilitation strength and conditioning training for all assigned fighter aircrew. Pre-habilitation is intended to strengthen core musculoskeletal (MSK) system to enhance resistance to neck and back injury. Also, overall MSK strengthening and health lifestyle education is addressed as part of an overall health maintenance program to enhance injury resistance. Such overall strength and conditioning, focusing on neck and back, will improve the overall quality of life for fighter aircrew.

7.3 Massage therapist (MT) provide pre-habilitation bodywork geared toward participants in athletics. It is used to help prevent injuries, to prepare the body for athletic activity and maintain it in optimal condition. MT services shall include soft tissue manipulation and other techniques as required for injury prevention.

7.4 Physical Therapist (PT) provide pre-habilitation therapy to optimize quality of life through prescribed exercise, conditioning, and patient education. Teach pilots how to prevent injury and improve fitness so that they will achieve long-term health benefits. Also, overall MSK strengthening and healthy lifestyle education is addressed as part of an overall health maintenance program to enhance injury resistance. PT services shall include soft tissue manipulation and/or joint manipulation and other techniques as required for injury prevention and overall amelioration of muscle strain.

8.0 Definitions:

8.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

8.2 CONTRACTING OFFICER (CO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

8.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. government designated by the contracting officer to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

8.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

8.5 DELIVERABLE. Anything that can be physically delivered and includes non- manufactured things such as meeting minutes or reports.

8.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the key personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

8.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

8.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

8.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

8.10 QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

8.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.

8.12 WORK DAY. The number of hours per day the contractor provides services in accordance with the contract.

8.13 WORK WEEK. Monday through Friday and drill Saturday, unless specified otherwise.

9.0 Acronyms:

10.0 Applicable Publications: Publications applicable to this PWS are listed below: