Solicitation_W912WJ-16-Q-0067.pdf
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SEE ADDENDUM
(No Collect Calls)
W912WJ-16-Q-0067 04-Feb-2016
b. TELEPHONE NUMBER
978-318-8195
8. OFFER DUE DATE/LOCAL TIME
11:00 AM 17 Feb 2016
5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 2/2012)
Prescribed by GSA – FAR (48 CFR) 53.212
(TYPE OR PRINT)
(SIGNATURE OF CONTRACTING OFFICER)
ADDENDA X ARE
26. TOTAL AWARD AMOUNT (For Gov t. Use Only )
23.
CODE 10. THIS ACQUISITION IS
SUCH ADDRESS IN OFFER
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT
BELOW IS CHECKED
TELEPHONE NO.
W912WJ9. ISSUED BY
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME
ERIN E BRADLEY
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER
(TYPE OR PRINT)
30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA
1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X
25. ACCOUNTING AND APPROPRIATION DATA
1. REQUISITION NUMBER
20.
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
ARE NOT ATTACHED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
. YOUR OFFER ON SOLICITATION
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
% FOR:SET ASIDE:UNRESTRICTED OR X
SMALL BUSINESSX
WOMEN-OWNED SMALL
BUSINESS (WOSB)
17a.CONTRACTOR/ CODE FACILITY
OFFEROR CODE
U S ARMY ENGR DISTRICT, NEW ENGLAND
696 VIRGINIA RD
CONCORD MA 01742-2751
18a. PAYMENT WILL BE MADE BY CODE
RATED ORDER UNDER
DPAS (15 CFR 700)
13a. THIS CONTRACT IS A
13b. RATING
CODE15. DELIVER TO CODE W912WJ 16. ADMINISTERED BY
12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
14. METHOD OF SOLICITATION
RFQ IFB RFPX
REAL ESTATE DIVISION
ARMY CORPS OF ENGINEERS NEW ENGLAND DISTRICT
IA ROAD
CONCORD MA 01742-2751
TEL: FAX:
978-318-8207FAX:
TEL: SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
8(A)
HUBZONE SMALL
BUSINESS
ECONOMICALLY DISADVANTAGED
WOMEN-OWNED SMALL BUSINESS
(EDWOSB)
SIZE STANDARD:
$18M
NAICS:
561720
X
OFFER DATED
29. AWARD OF CONTRACT: REF.
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
EMAIL:
TEL:
31c. DATE SIGNED
SEE SCHEDULE
SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT
24.22.21.19.
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
(CONTINUED)
PAGE 2 OF101
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED
32b. SIGNATURE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
37. CHECK NUMBER
FINALPARTIALCOMPLETE
36. PAYMENT35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER
FINAL
33. SHIP NUMBER
PARTIAL
38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT
41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE
42a. RECEIVED BY (Print)
42b. RECEIVED AT (Location)
42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS
STANDARD FORM 1449 (REV. 2/2012) BACK
Prescribed by GSA – FAR (48 CFR) 53.212
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
SEE SCHEDULE
20.
SCHEDULE OF SUPPLIES/ SERVICES
21.
QUANTITY UNIT
22. 23.
UNIT PRICE
24.
AMOUNT
19.
ITEM NO.
P a g e | 3
Section SF 1449 - CONTINUATION SHEET
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
0001 52 Week Janitorial - Quincy, MA
FFP
Contractor shall provide all labor and materials to perform janitorial services at 31 Hancock Street, Quincy, MA. Service shall be THREE DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 4200 sqft.
FOB: Destination
NET AMT
0002 50 Week Janitorial - Medford, MA
FFP
Contractor shall provide all labor and materials to perform janitorial services at 8 Main Street, Medford, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 580 sqft.
P a g e | 4
0003 48 Week Janitorial - Peabody, MA
FFP
Contractor shall provide all labor and materials to perform janitorial services at 257 Andover Street, Peabody, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 1848 sqft.
0004 48 Week Janitorial - Waltham, MA
FFP
Contractor shall provide all labor and materials to perform janitorial services at 633 Main Street Waltham, MA. Service shall be THREE DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 3234 sqft.
P a g e | 5
0005 48 Week Janitorial - Boston, MA
FFP
Contractor shall provide all labor and materials to perform janitorial services at 60 K Street, Boston, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 1292 sqft.
0006 48 Week Janitorial - Saugus, MA
FFP
Contractor shall provide all labor and materials to perform janitorial services at 171 Broadway, Saugus, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 654 sqft.
P a g e | 6
0007 48 Week Janitorial - Roslindale, MA
FFP
Contractor shall provide all labor and materials to perform janitorial services at 1408 Centre Street, Roslindale, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 461 sqft.
0008 48 Week Janitorial - Danvers, MA
FFP
Contractor shall provide all labor and materials to perform janitorial services at 100 Independence Way, Danvers, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 2000 sqft.
P a g e | 7
0009 45 Week Janitorial - Westwood, MA
FFP
Contractor shall provide all labor and materials to perform janitorial services at 372 Washington Street, Westwood, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 1764 sqft.
0010 35 Week Janitorial - Boston, MA
FFP
Contractor shall provide all labor and materials to perform janitorial services at 11 Elkins Street, Suite 220, Boston, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 1050 sqft.
P a g e | 8
0011 1 Job Contractor Manpower Reporting
FFP
Base year time for fulfilling the CMR requirement if included or not included in your overhead for initial CMR database set up for annual CMR reporting. The contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract to include all modifications in accordance with the Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs). See attached instructions for Contractor Manpower Reporting information and refer to clause 52.204-9002
0012 52 Week OPTION Janitorial - Quincy, MA
FFP
Option 1 - Contractor shall provide all labor and materials to perform janitorial services at 31 Hancock Street, Quincy, MA. Service shall be THREE DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
P a g e | 9
0013 52 Week OPTION Janitorial - Medford, MA
FFP
Option 1 - Contractor shall provide all labor and materials to perform janitorial services at 8 Main Street, Medford, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 580 sqft.
0014 52 Week OPTION Janitorial - Peabody, MA
FFP
Option 1 - Contractor shall provide all labor and materials to perform janitorial services at 257 Andover Street, Peabody, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
P a g e | 10
0015 52 Week OPTION Janitorial - Waltham, MA
FFP
Option 1 - Contractor shall provide all labor and materials to perform janitorial services at 633 Main Street Waltham, MA. Service shall be THREE DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
0016 52 Week OPTION Janitorial - Boston, MA
FFP
Option 1 - Contractor shall provide all labor and materials to perform janitorial services at 60 K Street, Boston, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 1292 sqft.
P a g e | 11
0017 52 Week OPTION Janitorial - Saugus, MA
FFP
Option 1 - Contractor shall provide all labor and materials to perform janitorial services at 171 Broadway, Saugus, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
0018 52 Week OPTION Janitorial - Roslindale, MA
FFP
Option 1 - Contractor shall provide all labor and materials to perform janitorial services at 1408 Centre Street, Roslindale, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
P a g e | 12
0019 52 Week OPTION Janitorial - Danvers, MA
FFP
Option 1 - Contractor shall provide all labor and materials to perform janitorial services at 100 Independence Way, Danvers, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
0020 52 Week OPTION Janitorial - Westwood, MA
FFP
Option 1 - Contractor shall provide all labor and materials to perform janitorial services at 372 Washington Street, Westwood, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
P a g e | 13
0021 52 Week OPTION Janitorial - Boston, MA
FFP
Option 1 - Contractor shall provide all labor and materials to perform janitorial services at 11 Elkins Street, Suite 220, Boston, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
0022 1 Job OPTION Contractor Manpower Reporting
FFP
Option year time for fulfilling the CMR requirement if included or not included in your overhead for initial CMR database set up for annual CMR reporting. The contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract to include all modifications in accordance with the Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs). See attached instructions for Contractor Manpower Reporting
P a g e | 14
0023 52 Week OPTION Janitorial - Quincy, MA
FFP
Option 2 - Contractor shall provide all labor and materials to perform janitorial services at 31 Hancock Street, Quincy, MA. Service shall be THREE DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
0024 52 Week OPTION Janitorial - Medford, MA
FFP
Option 2 - Contractor shall provide all labor and materials to perform janitorial services at 8 Main Street, Medford, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 580 sqft.
P a g e | 15
0025 52 Week OPTION Janitorial - Peabody, MA
FFP
Option 2 - Contractor shall provide all labor and materials to perform janitorial services at 257 Andover Street, Peabody, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
0026 52 Week OPTION Janitorial - Waltham, MA
FFP
Option 2 - Contractor shall provide all labor and materials to perform janitorial services at 633 Main Street Waltham, MA. Service shall be THREE DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
P a g e | 16
0027 52 Week OPTION Janitorial - Boston, MA
FFP
Option 2 - Contractor shall provide all labor and materials to perform janitorial services at 60 K Street, Boston, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is approximately 1292 sqft.
0028 52 Week OPTION Janitorial - Saugus, MA
FFP
Option 2 - Contractor shall provide all labor and materials to perform janitorial services at 171 Broadway, Saugus, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
P a g e | 17
0029 52 Week OPTION Janitorial - Roslindale, MA
FFP
Option 2 - Contractor shall provide all labor and materials to perform janitorial services at 1408 Centre Street, Roslindale, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
0030 52 Week OPTION Janitorial - Danvers, MA
FFP
Option 2 - Contractor shall provide all labor and materials to perform janitorial services at 100 Independence Way, Danvers, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
P a g e | 18
0031 52 Week OPTION Janitorial - Westwood, MA
FFP
Option 2 - Contractor shall provide all labor and materials to perform janitorial services at 372 Washington Street, Westwood, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
0032 52 Week OPTION Janitorial - Boston, MA
FFP
Option 2 - Contractor shall provide all labor and materials to perform janitorial services at 11 Elkins Street, Suite 220, Boston, MA. Service shall be TWO DAYS A WEEK in accordance with the attached Performance Work Statement. Office is
P a g e | 19
0033 1 Job OPTION Contractor Manpower Reporting
FFP
Option year time for fulfilling the CMR requirement if included or not included in your overhead for initial CMR database set up for annual CMR reporting. The contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract to include all modifications in accordance with the Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs). See attached instructions for Contractor Manpower Reporting
ADDITIONAL INFORMATION
OFFERORS ARE ADVISED THAT THE LOCATIONS HAVE DIFFERENT STARTING/COMMENCEMENT DATE FOR SERVICE. PLEASE SEE THE DELIVERY SCHEDULE TO DETERMINE THE STARTING DATES AND PERIOD
OF PERFORMANCE FOR EACH LOCATION.
PLEASE DIRECT QUESTIONS TO ERIN E. BRADLEY AT (978) 318‐8195 OR
erin.e.bradley@usace.army.mil. THE SOLICITATION AND RESULTING CONTRACT SHALL BE THE
GOVERNING DOCUMENT IN ALL CASES.
QUOTES CAN BE FAXED OR E‐MAILED TO ERIN E. BRADLEY AT (978) 318‐8207 or erin.e.bradley@usace.army.mil. E‐MAIL IS THE PREFERRED METHOD OF SUBMISSION.
Contractors must be registered in the System for Awards Management at www.SAM.gov (formerly the Central Contractor Registration (CCR) database and the On‐Line Representations and Certifications (ORCA) (see DFARS clause 252.204‐7004 Alt A). Please note that Google and Google Chrome are not supported browsers for SAM registration. Mozilla FireFox, Safari, and Internet Explorer are supported browsers.
SAM.gov registration takes approximately 3 weeks (DUNS registration 1‐2 business days; CAGE code validation up to 10 business days; IRS validation and overall submission 7‐10 business days). It is the contractor’s responsibility to track SAM.gov registration and follow‐up with required tasks. SAM.gov registration does not have to be “active” to be able to submit a quote. However, contractors must have an active record before a contract award can be made. If SAM.gov registration is not completed in a timely fashion in accordance with the SAM.gov timelines, the Government reserves the right to disqualify the quote in accordance with FAR 52.204‐7(d).
Provide DUNS number: ___________________________ (telephone 866‐705‐5711 for DUNS)
Provide CAGE code: ____________________________
P a g e | 20
Provide TAX ID: __________________________
Per FAR Clause 52.212‐3 Alt I, the Contractor is required to complete the On‐line Representations and Certifications Application (www.SAM.gov) and paragraph (b) if applicable, OR to complete paragraphs (c) thru (m) of this clause and return with quote.
SECURITY REQUIREMENTS
All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks or background investigation and to meet installation/facility access requirements to be accomplished by installation Provost, Marshal Officer, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.
The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity.
This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the Technical Point of Contact not later than 5 calendar days after the completion of the training.
All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.
The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the Technical Point of Contact no later than 3 business days after the initial award.
CONTRACTOR MANPOWER REPORTING
The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract to include all task orders and modifications (this only applies to work performed on a Army Installation) . The contractor is required to completely fill in all the information in the format described at the following web address: https://cmra.army.mil. This website address includes links to a helpdesk and a user's manual. As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. The
P a g e | 21 reporting period will be from the beginning of the period of performance until 30 September of each government fiscal year, not to exceed 12 months and must be reported by 31 October of each calendar year. The awarded contract shall include A contract line item number (CLIN) for the Base period that shall cover cost if any for the initial CMR database setup and the annual requirement for CMR reporting. There will also be CMR option CLINs included to be exercised annually for each option period awarded. Further information and frequently asked questions are located at the following website: https:l!cmra.army.mil/Login.aspx . The contractor may choose to price or not separately price for this requirement. See line items for specific CLIN information.
Government Points of Contact:
Technical: Peter Quinn; 978-318-8037 Administrative: Erin E. Bradley; 978-318-8195 E-Mail: erin.e.bradley@usace.army.mil
Submit Invoices To: (NOTE: When invoicing, the Contractor shall submit their most up-to-date cleaning checklist, in order for their invoice to be considered)
U.S. Army Corps of Engineers; New England District, ATTN: Ms. Barbara Duffin, Real Estate Division; 696 Virginia Road; Concord, MA
P a g e | 22
PERFORMANCE WORK STATEMENTS
APPENDIX
“E”
Specification Guide for Janitorial Services
Facilities 3,000 Square Feet or Less
General
A. Janitorial cleaning services shall be provided on a two day per week schedule unless it conflicts with standard services provided by the Lessor to other tenants, or as circumstances may warrant for more cleaning days. All janitorial cleaning shall be performed between the hours of 8:00 a.m. and 4:00 p.m., Monday through Friday, or by appointment scheduled in advance, with each recruiting service. The Contractor shall notify the designated Military Service Representative(s) (MSR) of any deviation to the previously agreed upon appointment and schedule an alternate appointment for cleaning. No keys to Government leased facilities are to be provided to Contractors under any circumstances.
B. The MSR shall unlock doors for the Contractor and shall be physically present and visible in the facility during all cleaning at the scheduled appointment time. The MSR shall be present in the facility a minimum of 15 minutes prior to the scheduled appointment time and wait a maximum of 30 minutes beyond appointment time for the Contractor to arrive for cleaning, after which time the Contractor shall be deemed to have not met the appointment. It should be noted that in multi-service stations, if the Contractor is actively working in another Service's area, the MSR should not leave or mark this as a no-show and should make arrangements with the Contractor on site to complete cleaning as soon as practicable. A no-show by the Contractor shall be reported immediately via the military chain of command to the Real Estate POC and must be recorded on the janitorial checklist. If the MSR is a no-show (fails to be available to open the facility a maximum of 30 minutes beyond appointment time) the contractor will not make up that day's cleaning and shall report to clean on the next scheduled appointment time with no penalty assessment. The contractor shall immediately report a no-show by MSR(s) to the Real Estate POC. No cleaning shall be accomplished on Federal Holidays. If a Federal Holiday occurs on one of the regularly scheduled cleaning days, the Contractor shall perform the cleaning on the next business day. The Contractor shall ensure that cleaning services occur at least twice per week.
C. If an office is going to be vacated for a period of four (4) weeks or more for reasons such as recruiter assignment rotation, the appropriate military service representative must notify the USACE district representatives.
D. Separate appointments shall be made for all periodic carpet cleaning at a time that will allow for ample time for damp carpets to dry without undue traffic from normal business activities. It is recommended that the carpet cleaning be accomplished late in the day on Friday to allow drying time. The Contractor will not be responsible for moving furniture or any items left on the floor. Prior to scheduled cleaning, the Services should remove all items from the floor, except heavy furniture items, to maximize the effectiveness of carpet cleaning. A MSR must be physically present during carpet cleaning.
E. The Janitorial Service Checklist (see enclosed) shall be posted in each Service space and common areas.
The checklist shall be completed by the janitorial Contractor and signed at the completion of each week’s cleaning. The MSR will also sign signifying that the specified work has been completed in a satisfactory manner. This checklist shall be used by the Contractor.
F. The Contractor shall provide all necessary labor, transportation, tools, materials, equipment, and supplies required to perform services. All cleaning procedures and treatments shall be accomplished in accordance
P a g e | 23 with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry. The Contractor shall use environmentally friendly products for all maintenance and cleaning. Use of recycled materials is highly encouraged.
G. The following table of services should be used as a guide and bid form in obtaining janitorial services for recruiting facilities in compliance with above guidance:
P a g e | 24
SCHEDULE OF JANITORIAL SERVICES
SERVICE ITEM
Trash Removal
DESCRIPTION
Empty all trash/waste baskets from all offices, STANDARD
Provide and replace, each visit, 100% (2x weekly) common areas and restrooms and remove all trash from the facility for pick up in dumpster or provided service at the facility. Replace liner in each trash receptacle. Removal includes any accumulated full bags that are no longer in the waste baskets.
recycled trash can liners.
Vacuuming (2x weekly)
Vacuum all carpets and hard surfaced floors, upholstered furniture, window sills, restroom facilities, entryways, common areas, and storage closets to remove all dust, debris, cob webs and visible particles including edges of carpets and baseboards and spot clean stains as needed with chemical cleaner.
Vacuum with a beater brush/ crevice hose type machine with a filtration system which minimizes airborne dust particles, (ideally a HEPA filter vacuum).
Hard Surface Cleaning (2x weekly)
Damp mop all ceramic, tile, or vinyl tile areas with an appropriate chemical cleaner. All non-carpeted floors shall be cleaned and maintained in accordance with the PWS.
All common areas must be cleaned to the same standards.
Restrooms (2x weekly)
Disinfect all restroom fixtures with environmentally friendly chemical disinfectant clean and disinfect all floors, toilets and sinks so no encrustation or water rings are present. Furnish restroom supplies as required.
Clean with earth friendly antibacterial disinfectant all surfaces, floors and fixtures and replace paper products with 100% recycled toilet paper and paper towels; and environmentally friendly soap, etc., as needed.
Miscellaneous Cleaning (2x weekly)
Includes removal of finger prints or smears on glass entrance doors and interior glass in between window cleanings and surfaces that are highly noticeable including furniture or doors.
Use cloth with cleaner to remove smears, fingerprints, smudges, etc.
Drinking fountain – clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains. The drinking fountain shall be free from stains, spots, smudges, scale and obvious soil.
Clean with antibacterial, environmentally friendly disinfectant all hard surfaces and fixtures
Dusting (Once per Month)
Dust all surfaces, including: chairs, desks, cabinets, furniture, window sills, blinds, to include mini blinds baseboards, woodwork, HVAC vents, light fixture lens, or any surface where dust may collect and is visible to the eye.
Dusting with a damp/chemical treated cloth is required.
Clean Glass Surfaces (Once per Month)
All interior and exterior window surfaces (weather permitting 38 degrees or above) must be cleaned inside and out with an appropriate cleaner leaving no streaks, working around window stenciled signage that may be present.
Clean all windows with appropriate cleaner to streak free as weather permits, including wiping off sills, inside and outside, being careful not to damage blinds, LED lights, and safety window films which may be present.
Note: Exterior windows can be cleaned with an appropriate chemical cleaner. Interior windows with fragment retention film should not have anything other than water/soap (baby shampoo is recommended for cleaning windows with fragmentation film).
Wash Trash Dirty trash containers shall be washed inside and Use soap and water or acceptable chemical Receptacles out and shall be odor free. cleaner to remove any build up and smell.
(Once per Month)
P a g e | 25
De-scale Toilet Bowls and Urinals (Once per Month)
Toilet bowls and urinals shall be de-scaled in order to remove any accumulated hard deposits.
After de-scaling, the entire surface shall be free From streaks, stains, scale, scum, urine deposits, mineral deposits and rust stains.
Change HVAC Filters (Once per Quarter)
Change filter in HVAC unit in the office. Use of MERV 6-8 filters or better is mandatory.
Clean HVAC Intakes (Once per Quarter)
Clean HVAC return, diffuser and grilles. Contractor shall ensure removal of all dust, dirt and other buildup.
Carpet Cleaning Twice per year; (April & October) or as scheduled in advance Must be performed after normal working hours.
Only the high performance hot water extraction systems commonly called “Steam Cleaning” be used. High traffic areas and troublesome spots should be pretreated. The process consists of spraying a chemical cleaning solution with water into the pile and using a powerful vacuum, recovering the solution and soil into a holding tank.
Should only be done by a truck mounted unit outside the facility with only the hose and wand brought inside. No “Rug Doctor Machines” or this type of machine is acceptable for use.
Caution: Water/Steam Temperatures should never
Professional Carpet Cleaners who use hot water extraction who are rated and and certified by the “Institute of Inspection Cleaning and Restoration Certification (IICRC) at 800-835-4624 with the “Master Cleaner” certification/designation.
Add a certified “ScotchGard” treatment to aid in preventing further soiling in high traffic or troublesome areas to keep the appearance of the carpet in between cleanings. Spot cleaner exceed 120˚F. Do not allow foot traffic on the carpet until it is dry. Place fans on wet areas during cleaning and allow carpets to dry as long as possible.
Complete procedure with a thorough pile lifting.
should be applied prior to general cleaning
Clean Light Fixtures (Once per year in October)
Globes, reflectors, covers, diffusers, and plastic side panels shall be removed and washed. After cleaning and reassembling, light fixtures shall be free of bugs, dirt, dust, grease and other foreign matter.
Contractor shall clean light fixtures in conjunction with an already schedule cleaning appointment.
Emergency Cleaning (As needed)
Cleaning services include any work identified in paragraph 12 of Performance Work Statement.
The Contractor shall respond within a half day, if at all practicable. The Contractor shall perform emergency Cleaning required due to broken or leaking pipes, sinks, toilets, or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance.
Re-lamping (As needed)
Replace all burned out and blinking light bulbs, fluorescent tubes, ballasts and starters as needed and required. Some offices may have special lighting (i.e. track lighting or spot lights)
Use of energy efficient Compact Fluorescent Lamps and Tubes (F28T8 GE Ultra-max lamps or equivalent) will be used. Bulbs shall match wattage and color of other bulbs in the office (so that all bulbs are uniform color temperature of cool white).
Replace as required.
In the event of a no-show by the cleaning Contractor, the normal cleaning daily items may be deducted from any amounts due and owing under this contract.
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JANITORIAL SERVICES
Performance of Work Statement
(PWS)
(Government's minimum acceptable standards for janitorial services)
SCOPE OF WORK: The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation and other items necessary to perform janitorial services as described in the schedule of janitorial services for the U. S. Army Corps of Engineers leased space. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas.
1. QUALITY CONTROL: The Contractor shall establish a complete Quality Control Program (QCP) for the performance requirements of this contract and shall provide a written copy of same to the Real Estate POC no later than 30 calendar days after contract award. The Contractor will maintain the QCP throughout the contract performance; at any time upon verbal or written request, shall provide a copy to the Real Estate POC for review. The QCP shall include, as a minimum, the following:
1.1 An inspection system covering all work tasks stated in the contract to include supplies. Said inspection system shall include a Janitorial Service Checklist (enclosed) for cleaning personnel to fill out each time a space is cleaned and posted in an inconspicuous place where it will be accessible to recruiters on site (such as on the back of the janitorial closet door). It shall specify areas to be cleaned and inspected on a ‘per cleaning’ basis and satisfaction of compliance by recruiters on site.
1.2 The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.
1.3 A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The Contractor shall use process control procedures and quality data analysis techniques.
1.4 Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies.
Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.
2. PERFORMANCE EVALUATION MEETINGS: The Contractor shall meet with the MSR as often as determined necessary by the Real Estate POC or its designated representative. A mutual effort will be made to resolve any and all problems identified.
3. CERTIFICATION OF SERVICES: Once a month (the first working day) the Contractor shall post in each building or working area, at a location predetermined by the MSR or Real Estate POC, an inspection form. The form shall show the building number and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial to indicate that service was performed that day. Additionally, space shall be provided for the Contractor’s supervisor to make periodic general comments concerning services performed and a space for each MSR on site and the Contractor’s supervisor to sign acceptance of the job performed that month. Sample Janitorial Services Checklist enclosed. These forms shall be retained by the Contractor and a copy provided to the Real Estate POC. The forms shall be received by the Real Estate POC within 5 working days from the end of the month for which services are being provided.
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4. PERFORMANCE CRITERIA: Acceptable and unacceptable contract performance will be determined between the MSR on site and the Contractor doing the cleaning on site. When the Contractor’s performance is considered to be unsatisfactory, a report shall be made to the USACE POC. The USACE POC will require the Contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. The Contractor may not be paid for that portion of performance determined to be unsatisfactory by the USACE POC. The staff shall have the ability to read, write, speak and understand the English language. All Contracted employees shall be able to physically complete the cleaning tasks as described in this PWS.
5. PAYMENT DEDUCTION: The Contractor's performance will be compared to Industry Standards or by Standards set forth by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC)” or its equivalent and shall not exclude common sense considerations as may be applied by the Real Estate POC. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the Contractor, monthly payments to the Contractor may be reduced by the Real Estate POC as deemed appropriate per bid sheet.
Deductions may also be taken by the Government for defective individual services not satisfactorily performed and/or not performed. Deductions will be made for no-shows for scheduled appointment times on the basis of daily bid items. In the event of continued unsatisfactory performance with documentation of three (3) incidents where correction and time to cure have been given, the entire cleaning contract may be terminated.
6. IDENTIFICATION OF CONTRACTOR OR PERSONNEL AT GOVERNMENT FACILITIES: All Contractors, subcontractors, or personnel working at or in any Federally Controlled facility shall be identified by a Photo ID issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual’s photograph, home address, telephone number and status as a citizen of the United States. Said I.D. shall be worn in a conspicuous place and be made available for inspection, upon request by the MSR, or Real Estate POC. In addition the Contractor shall be required to provide an identification card which includes the name of the company, a clear legible employee photograph at least 1 by 1 ¼ inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card. Said identification shall be worn in a conspicuous place and be made available for inspection upon request by the MSR, or Real Estate POC. If feasible, the required identification cards can be combined into one.
7. BACKGROUND INVESTIGATIONS: All contractors, subcontractors, or personnel working at or in any Federally controlled facility shall have a background check investigation and an identification card. The cost of criminal history checks will be the responsibility of the contractor for all contract employees and subcontract employees. Requests for criminal history checks shall be accomplished prior to work being accomplished.
7.1 Local Background Checks. Most, if not all police agencies can provide an individual a document, commonly called a “Letter of Good Conduct,” that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Police department in the town/county where they reside and simply request the document.
7.2 Other Background Checks. There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address. In some locations a signed release is also required from the applicant.
7.3 Non-US Citizen. The Department of Homeland Security has a pilot program that employers can join, at no fee, that allows them to conduct a social security verification check and immigration check on an alien employee. This program is currently available to employers in several States to include New York. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1-888-464-4210.
8. DEFINITIONS: As used throughout this document, the following terms shall have the meaning set forth below. Additional definitions are in FAR 52.202-1, DEFINITIONS, in Section I or common sense considerations and industry standards.
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8.1 Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.
8.2 Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Real Estate POC is intended unless stated otherwise.
8.3 Contractor. The term “Contractor”, as used herein, refers to both the prime Contractor and any subcontractors or personnel. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.
8.4 Real Estate POC. The term Real Estate POC refers to a designated USACE employee appointed to manage real estate matters to include contracts involving this PWS.
8.5 Military Service Representative (MSR). The MSR is any person, military or government civilian, who is assigned to a leased property recruiting office. The MSR represents the military service of the office being serviced and monitors the work being performed.
8.6 DELETED
8.7 Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.
8.8 Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved environmentally friendly chemical agent to destroy microorganisms.
8.9 Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.
8.10 Frequency of Service.
8.10.1 Annual (A). Services performed once during each 12-month period of the contract, specifically during the month of April.
8.10.2 Semi-Annual (SA). Services performed twice during each 12-month period of the contract, specifically during the months of March and September.
8.10.3 Quarterly (Q). Services performed 4 times during each 12-month period of the contract, specifically during the months of March, June, September and December.
8.10.4 Monthly (M). Services performed 12 times during each 12-month period of the contract, specifically during the first week of the month.
8.10.5 Three times Weekly (3X - Week). Services performed 3 times per week, specifically the days of Monday, Wednesday and Friday.
8.10.6 Two times Weekly (2X - Week). Services performed 2 times per week, normally performed on the days of Tuesday and Thursday or Monday and Wednesday.
8.11 Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.
8.12 Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.
8.13 Regular Working Hours for Cleaning. The Government's regular (normal) working hours for cleaning are from 8:00 a.m. to 4:00 p.m. Monday through Friday, except (a) Federal Holidays and (b) other days specifically designated by the Real Estate POC. Later times and days may be permitted for carpet cleaning. No
P a g e | 29 keys to Government leased facilities are to be provided to Contractors under any circumstances.
8.14 Re-lamping. A procedure by which the Contractor periodically inspects each designated space included in this contract in order to systematically replace burned out and/or blinking fluorescent tubes, ballasts and starters, and compact fluorescent lamps as may be required for proper operation of lights and exit signs. The fluorescent tubes and compact fluorescent lamps replaced shall be of the same type, wattage and voltage as those removed and shall be a uniform color temperature (cool white) as the other lights in the office. Re-lamping shall also include any specialty lighting, such as track lighting or accent lighting.
8.15 Space. A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of halls, restrooms, work areas, common areas, test room areas, storage areas, lobbies, offices, and entranceways.
8.16 Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.
9. GOVERNMENT FURNISHED PROPERTY AND SERVICES:
9.1 Government Furnished Facilities. The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.
9.2 Government Furnished Equipment. The Government will not provide tools or equipment to the
9.3 Availability of Utilities. The Government will furnish the following utility services, if applicable, at existing outlets for use in those facilities leased by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Real Estate POC or MSR on site. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.
10. CONTRACTOR FURNISHED ITEMS: The Contractor shall provide all equipment, tools, materials, supplies, services, and transportation to perform the requirements of this contract. Contractor will provide office space and operational facilities as needed.
11. MANAGEMENT: The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.
11.1 Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service call shall be provided when requested by the Real Estate POC.
11.2 Work Schedule. The Contractor's initial work schedule shall indicate the hours of the day that weekly services will be performed and when less than weekly services will be performed. The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed weekly or less frequently falls on a holiday, the next scheduled cleaning dates shall be specified. The initial work schedule shall be submitted to the Real Estate POC/MSR on site for approval within 15 days after contract award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the
P a g e | 30 work schedule shall be submitted for the Real Estate POC/MSR on site, approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with all general requirements.
11.3 Except as may otherwise be specified, all work shall be performed during the Government's regular working hours, as specified in Section 8, "DEFINITIONS". In those cases, and only upon notification by the Contracting Officer, where work needs to be performed after normal working hours (e.g. professional carpet cleaning to allow minimal foot traffic and drying times), the Contractor shall be responsible to provide an adequate staff to assure fully adequate and timely completion of these services.
11.4 Emergency Cleaning. Upon notification and contract modification by the Contracting Officer , the Contractor shall respond within a half day, if at all practicable. The Contractor shall perform emergency cleaning required due to broken or leaking pipes, sinks, toilets or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance. Emergency cleaning will be 100% inspected and shall be compensated in accordance with a negotiated contract modification.
11.5 Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.
11.6 Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.
11.7 If work is not performed by the Contractor personally, then a bona fide supervisor with full authority to represent the Contractor shall be required to visit the work site at least twice a month to verify the work is being accomplished as specified. See attached Janitorial Services Checklist. This representative must be someone other than the person performing the work.
11.8 Contractor shall ensure that all employees and/or…
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