Amendment 0001 Solicitation W912SV20R0001.pdf

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Non-clinical Case Management Services and Provider Credentialing Services
Solicitation number
W912SV-20-R-0001
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This amendment to a solicitation and related federal contract opportunity provide details for non-clinical case management and provider credentialing services. The amendment modifies submission requirements to include resumes for proposed case managers and credentialing managers demonstrating experience serving military populations. The contract opportunity involves providing medical and dental non-clinical case management and administrative care coordination staffing to the Massachusetts Army National Guard at Hanscom Air Force Base over a one-year base period and four one-year options. Evaluation criteria include technical approach, past performance serving military clients, and price reasonableness. The requirement is set aside for certified 8(a) small businesses.

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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This amendment is issued for the changes in the solicitation document and its Attachment 1 - Performance Work Statement (PWS) resulting from Questions from Industry (Q&A v1) through 6 May 2020 posted publically to beta.SAM.gov. Changes are indicated in RED text.

This amendment MUST be acknow ledged by the Offeror by including a signed copy of this SF30 w ith the Offerors proposal.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 5

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 06-May-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912SV20R0001

X 9B. DATED (SEE ITEM 11)

18-Apr-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

06-May-2020

CODE

USPFO MA PURCHASING & CONTRACTING

2 RANDOLPH ROAD

HANSCOM AFB MA 01731

W912SV 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912SV20R0001

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

Addendum to FAR 52.212-1 (DEV) - SUBMISSION REQUIREMENTS:

The Government will evaluate all proposals in accordance with the submission and evaluation criteria described herein. Proposals should be prepared simply and provide thorough but concise description of capabilities to satisfactorily perform all requirements. Proposal submitted in response to this announcement shall contain the following elements and be organized as follows:

1. ADMINISTRATIVE INFORMATION:

a. A signed and dated (in boxes 30a-c) copy of page 1 of this Standard Form (SF) 1449. The Offeror must clearly indicate the company name and address, Cage Code, DUNS number and Point of Contact (POC) information to include name, phone number and email address.

b. Include the Offeror’s SBA 8(a) program acceptance letter indicating its 8(a) graduation date and approved NAICS code under the 8(a) program.

c. Acknowledgement of amendments, if any, to this solicitation by including signed Standard Form (SF) 30’s posted to beta.SAM.gov for this solicitation.

d. Completed representations and certifications by submitting completed FAR/DFARS Provisions 52.204-24, 52.204-26, 52.209-7, 52.212-3 Alt 1, 252.204-7016 and 252.204-7017 found at the end of this solicitation document.

2. TECHNICAL INFORMATION:

a. The Offeror shall submit a management and staffing plan, not to exceed (5) pages, describing on-site and home office supervision structure and lines of communication between proposed on–site personnel, Offeror’s management team and the Government. The offeror must identify the intended supervisor for this effort and indicate whether or not they are proposing one of the full-time case managers as the on-site supervisor or another individuals who will be on-site periodically. The Offeror must describe its human resources capabilities with respect to addressing issues that may arise with on-site staff. Finally, the Offeror must describe its plan to provide consistent, quality staffing to ensure the Government will receive the required level of service throughout the period of performance on this contract. This plan will include mitigation plans for avoiding avoid staff attrition and providing continuity of service and staff replacement for any loss of staff. Any narrative that merely promises to perform the PWS requirements or restates the requirements without sufficient specific information of the Offeror’s capability or approach to perform the work shall be rejected as not responsive to the solicitation.

b. The Offeror must include resumes/Curricula vitarum (CVs) of its proposed Case Managers and Credentialing Manager that indicates the education level and experience appropriate for the requirements described in sections 1.4.7 and 5 of the PWS. Offerors may also include resumes and/or CVs of Care Coordinators. Submitted Resumes and/or CVs should highlight any case management or care coordinator experience serving military populations and experience using the medical case management electronic systems specified in the PWS. Resumes and CVs are not included in the five (5) page limit for paragraph 2.a above.

3. PAST PERFORMANCE INFORMATION:

The Offeror shall submit a past performance narrative limited to three (3) pages describing the provision of staff for services similar in scope, preferably within the last five (5) years. Offerors should include customer Name, e-mail address, and telephone number; and Government contract number (if applicable) or effort title, the period of performance and dollar amount.

4. PRICING:

The offeror must include a priced SCHEDULE OF SUPPLIES/SERVICES. Provide prices for all Contract Line Item Numbers (CLINs) to include all Optional CLINs. The Offeror must propose WDOL classifications appropriate for their proposed personnel’s qualifications. Proposed personnel must meet the requirements of the PWS. Pricing must be inclusive of all charges and exclude all tax.

5. Additional requirements and information:

6. As prescribed in FAR 52.204-7, interested parties must be registered with System for Award Management (SAM) under the NAICS 561320 or 561330. Representations and certifications must also be on record. These registrations can be done through the System for Award Management (SAM) at https://beta.sam.gov/.

7. Vendors must also be current with VETS-4212 filings (see FAR 22.13). Vendors are encouraged to complete SAM registration and VETS-4212 filings as soon as possible; the Government may not delay award for the purpose of allowing a contractor time to register in SAM or file their VETS-4212.

8. Proposals in response to this solicitation shall be submitted VIA E-MAIL ONLY by the date and time indicated in the solicitation announcement. Ensure that the e-mail is clearly marked to indicate its contents, the solicitation number, and the identity of the firm submitting. Multiple proposals shall not be accepted. Proposals may be submitted in Word or PDF format only. Do not include links to websites in lieu of incorporating information into your proposal. Proposals shall be submitted to Jean Greenwood at jean.t.greenwood.civ@mail.mil and Michael Griffin at michael.p.griffin52.mil@mail.mil .

**Proposals will only be accepted electronically via the e-mail address provided above. It is the Offeror's responsibility to confirm that their proposal submission has been received. The Government shall not reimburse an offeror or interested party for any costs associated with responding to this solicitation.

9. Notice to Offeror(s)/Supplier(s): Funds are not presently available for this effort. No award will be made under this solicitation until funds are available. The Government reserves the right to cancel this solicitation, either before or after the closing date. In the event the Government cancels this solicitation, the Government has no obligation to reimburse an offeror for any costs associated with responding to this solicitation.

10. The Offeror’s attention is directed to FAR clause 52.237-7 - INDEMNIFICATION AND MEDICAL LIABILITY INSURANCE (JAN 1997). IAW FAR 37.403 the apparent awardee, if any, shall provide evidence of insurability concerning medical liability insurance prior to contract award and evidence of insurance demonstrating the required coverage prior to commencement of performance to the Contracting Officer. The Offeror may, it its discretion, include evidence of insurability with its proposal as part of ADMINISTRATIVE INFORMATION, paragraph 1 above.

11. Questions regarding this solicitation may be emailed to Jean Greenwood and Michael Griffin at the email addresses listed above in paragraph 8. Questions must be received no later than five (5) business days prior to due date for receipt of proposals.

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

https://beta.sam.gov/ mailto:jean.t.greenwood.civ@mail.mil mailto:michael.p.griffin52.mil@mail.mil

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

BASIS FOR AWARD: As stated above, the Contracting Officer may only award a contract to a responsive, responsible Offeror whose proposal conforms to the requirements of this solicitation and offers the best overall value to the Government. Any Offeror's proposal that merely offers to perform work according to the terms of the solicitation or fails to present more than a statement indicating its capability to comply with the terms without support and elaboration as specified in the instructions will be rendered non-responsive.

The evaluation shall be conducted utilizing Simplified Acquisition Procedures as permitted for certain commercial items under FAR 13.5. In accordance with FAR 13.106-2(b)(3), formal evaluation plans and establishing a competitive range, conducting discussions, and scoring quotations or offers are not required. The Contracting Officer intends to conduct comparative evaluations of offers. The Government also intends to evaluate responses and award without discussions. The Government reserves the right to conduct discussions if the Contracting Officer later determines them to be necessary.

The Factors that shall be used to determine Best Value are Technical, Past Performance, and Price.

Non-price factors (technical and past performance), when combined, are approximately equal in importance as price. As such, the Government may award to other than the lowest price or most highly evaluated technical proposal.

These factors are further described below:

1. Technical:

The Government will evaluate the Offeror’s the resumes/Curricula vitarum of its proposed staff for education and experience appropriate for the requirements described in sections 1.4.7 and 5 of the PWS. In particular, the Government will evaluate higher a proposed staffing plan that includes individuals with case management experience serving military populations, particularly with the Army National Guard, and with experience with using the medical case management systems specified in the PWS. While resumes/CVs are not required for Care Coordinators (they are required for Case Managers and the Credentialing Manager as stated in the Addendum to FAR 52.212-1 (DEV) – SUBMISSION REQUIREMENTS paragraph 2.b), the Government will take into consideration the demonstrated level of experience with military populations and with medical records maintenance, especially with systems used by the MAARNG as described in the PWS, of the proposed Care Coordinators and may evaluate the technical proposal higher.

The Government will also evaluate the Offeror’s Management and Staffing plan for its approach to employee supervision and lines of communication between the Offeror’s staff, on-site and home office supervisory and management personnel and the Government. The Government will pay particular attention to the Offeror’s approach to the supervision structure for its field employees in order to maintain non-personal services. In order to have on-site supervision available at all times, the Government’s preference is for one of the full time case managers to be the on-site supervisor or in-charge POC for the Offeror. The Government will evaluate the Offeror’s approach to staff retention for personnel proposed for this effort in order to minimize attrition. Finally, the Government will evaluate the Offeror’s planned approach to mitigate the impact of any employee losses during the performance of the contract. The Government will evaluate higher an Offeror whose proposed management and staffing approach demonstrates a strong approach to retention, supervision, and avoidance of personal services; with a preference for on-site supervision without the need for additional personnel.

2. Past Performance:

The Government will evaluate the Offeror's record of past performance in work relevant to the type as called for in the PWS. The Government will evaluate higher relevant positive past performance serving military populations, particularly with the Army National Guard. Offerors are advised that, in addition to the Past Performance information requested in the Submission Requirements, the Government may obtain Past Performance information from interviews/questionnaires tailored to the circumstances of this acquisition and/or any other sources available to the Government. Sources may include, but are not limited to, the Past Performance Information Retrieval System (PPIRS), Federal Awardee Performance and Integrity Information System (FAPIIS), Contractor Performance Assessment Reporting System (CPARS) and interviews with Government Program Managers and Contracting Officers.

3. Price:

The Government will evaluate the pricing proposed by the Offeror for fairness and reasonableness based upon competitive pricing, inclusive of all options, of the Offeror’s proposal with those received from other Offerors and with a Government calculated “should cost” estimate based upon the Offeror’s proposed staff skill set. The Government’s “should cost” estimate will be developed using the wage determination stated in the proposal applied to the Offeror’s proposed labor mix and utilizing market derived Government estimated indirect rates and weighted guideline profit percentages IAW DFARS PGI 215.404-71.

For purposes of evaluating FAR 52.217-8 OPTION TO EXTEND SERVICES, by submitting its proposal, the offeror agrees that the Government shall consider the price of an optional six (6) months of services under the terms of this clause to be one-half (1/2) of the total price of the current service and travel CLINs (CLINs x001 and x002, respectively) under which performance is occurring at the time the Government indicates its intent to extend services in accordance with FAR 52.217-8. An additional CMRA would not be required.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

(End of Summary of Changes)

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