2014_PWS_Operations_PM-_12Jun.pdf

Guardian Angel Weapons System (GAWS) Operations Project Manager Performance Work Statement 12 June 2014

Objective: The Objective of this contract is to provide a Pararescue Operations Manager for oversight of tasks at the 103rd RQS, 150 Old Riverhead Rd, Westhampton Beach, NY 11978.

Deliverable

Performance

Standard

Acceptable Quality Level (AQL)

Method Used / Frequency

Provide CFETP oversight to include inspection and program management.

Technical Specification

2.2 - 2.2.15

• All Squadron assigned CFETPs are in compliance 95% of the time, with 95% accuracy.

Periodic Inspection/ Spot Checks/ Monthly/

Document and maintain records of all program meetings and conferences

Technical

2.2 - 2.2.15

• Assessments & reports are accurate and meet suspense’s 95% of the time.

Verify Proper documentation of critical and core mission task completion

2.2 - 2.2.15

• Maintained with accurate and proper documentation 98% of the time.

Reports

2.2 - 2.2.15

• Reports, presentations and briefing documents are complete and contain no errors that would lead the intended recipient to draw faulty conclusions 98% of the time.

1.0 Organizational Analysis:

Air National Guard (ANG):

Source: (http://www.ang.af.mil/mission.asp)

Our Vision is to be a "Ready, reliable, and accessible force that maintains its relevancy now and through the millennium"

Mission is "To provide combat capability to the war fighter and security to the homeland.” Specifically, to provide ready units to the state and nation in three critical roles:

• Federal Role: To support national security objectives

• State Role: To protect life and property, and to preserve peace, order, and public safety.

• Community Role: To participate in local, state, and national programs that add value to America

2.0. Technical Specifications

2.1. The following technical specifications are provided to demonstrate the task environment in which the services will be delivered. The following specifications are not directives on how the services are to be provided but an example of what traditionally has been required to successfully support the task order objective. The contractor is encouraged to surpass the minimal technical specifications as well as demonstrate technical, operational, and administrative expertise to support the customer in exceeding organizational and departmental objectives.

2.2. Objective:

This service is located within the 103rd Rescue Squadron, Operations Center. The mission of the 103rd Rescue Squadron is to organize, train, equip, and sustain Pararescue, Combat Rescue Officers, SERE and other various support personnel to support, Federal, State and National Civil Search and Rescue, worldwide employment of Combat Search and Rescue (CSAR) and the full range of Personnel Recovery and Special Operations missions. The force, known as the Guardian Angel Weapons System (GAWS) is required to rapidly deploy in support of joint operations in all physical environments, both night and day, and to provide the war fighting commanders the ability to project both air and ground forces to any region of the world in support of our national objectives. Rescue Squadrons provide unique and special skills required for support of these joint operations and are equipped and tailored to support specific missions.

Management of the multiple training programs is critical to ensure personnel are qualified and mission ready. Guardian Angel personnel are highly trained members. This ‘cradle-to-grave’ training program involves a complex 2 year student qualification pipeline with over eight inter-service specialty schools.

Moreover, with over 300 critical and core mission tasks, this vital role shall manage multiple high operations tempo of proficiency and upgrade training programs for all squadron personnel. The Contract Program Manager (PM) shall ensure qualification training and maintenance programs are established and monitored for squadron personnel. The PM shall analyze trends and provide recommendations to commanders and higher headquarters to improve overall training and qualifications of Pararescuemen and Combat Rescue Officers. It is mandatory for the Contract Program Manager IIA to have knowledge and experience in both CFETP/OJT system of training, as well as aircrew training and Standard/Evaluation.

The contractor shall perform to the standards in this contract.

2.2.1. Evaluate Educational & Training (E&T) programs, develop surveys, and use the data to provide quarterly reports to the Rescue Squadron Commander or Director of Operations on the statues of individuals training progress and existing career development courses and programs.

2.2.2. Responsible for forecasting, tracking, coordinating, and scheduling all individual critical and core tasks for

Pararescuemen, Combat Rescue Officers, and support personnel assigned to the Rescue Squadron.

2.2.3. Oversee the Rescue Squadrons use and execution of Mission Essential Task Listings (METLs), Job

Qualification Standard (JQS), Task Condition Standards (TCS), Mission Qualification Training (MQT), Qualification Training Packages (QTP), Initial Qualification Training (IQT), Memorandums of Understanding (MOU), Programs of Instruction (POI), and Continuation Training (CT) as they pertain to the Guardian Angel Weapon System and individual units.

2.2.4. Coordinate with the Squadron Aviation Recourse Management (SARM) office to ensure proper forecasting of training currency items utilizing software programs ARMS, WinPex, ePex, Oracle Discoverer, and disseminate that information to the Rescue Squadron Commander and Director of Operations.

2.2.5. Oversee all Rescue Squadron individual’s Career Field Education and Training Plans (CFETP), ensuring records are accurately documented, maintained, and in compliance with Air Force Instruction.

2.2.6. Wing focal point for all Pararescue and Combat Rescue Officer upgrade programs. Including but not limited to; 3,5,7, & 9-skill level upgrades, Element Leader, Helicopter Team Leader, Rescue and Fixed Wing Team Leader, Static Line & Military Free Fall Jump Master, NREMT-Paramedic, Advanced Tactical Weapons Training, Confined Space/Collapsed Structure, Swift Water Rescue, Rescue Watercraft & Boat Master Qualification, Combat Diving Supervisor, and Dive Medical Technician.

2.2.7 Maintain lateral communication and coordination with ANG/A3A and NGB/A3O for all Pararescue and

Combat Rescue Officer AFSC guidance and training requirements.

2.2.8 Responsible for the research, coordination and oversight in execution of civilian and inter-service training courses for Guardian Angel Operators. This is a necessity to maintaining critical and core task compliance and having a worldwide deployable & combat ready mission ready unit.

2.2.9 Research available and emerging technologies and work with the 103rd RQS and Major Command

(MAJCOM) to identify areas where technology advances in rescue operations that can benefit the command. Specifically, the contractor should look for solutions to technology gaps, resource protection, and enhanced equipment training methodology that shall save training time, funding, or enhance combat survivability of Pararescuemen and Combat Rescue Officers during rescue operations.

2.2.10 Support meetings, staff assistance visits, working groups, briefings, inspections, quality audits, and reporting requirements.

2.2.11 Provide contract administrative, management and technical support, work closely with the Unit

Commander/Director of Operations and Operation Center Integrated Product Teams in contract execution.

2.2.12 Request formal, certification and RQS directed course quotas, monitor formal E&T process, and develop quarterly reports of current and future course attendance, withdrawals, completions, and costs to the commander and director of operations.

2.2.13 Assist GAWS RQS by providing technical experience to the Operations Center during the development of mission enhancing training operations. In addition, Contractor shall work with ops section in the development of rescue operations procedures designed to enhance the combat readiness and collective skills of Combat Rescue Officers and Pararescuemen. Military experience within the Pararescue career field and credibility in the Guardian Angel Weapon System (GAWS) community are essential to successful delivery of the required service.

2.2.14 Document and maintain record of all program meetings and conferences (i.e., agenda, minutes, attendees present, and all recommendations and decisions).

2.2.15 Develop, define, monitor, report, and maintain program cost, performance, and risk metrics for Squadron

Commander/Director of Operations approval. The contractor shall provide monthly status reports.

3.0 Additional Requirements and Notes:

3.1. 1 Suggested Skill Set: In order to successfully meet the performance objectives of this task order, the Contractor should possess the following knowledge/skills:

3.1.2. Must have experience within a Rescue Operations Group. This requirement is necessary for the contractor to be able to provide subject matter and functional area expertise in the performance of technical tasks.

Responsible for technical and management oversight, high-level technical expertise, and participation in briefings and meetings. Frequently provide subject matter or functional area expertise in performing technical tasks. Personnel are assigned to complex programs involving multiple tasks.

3.1.3. Must have held a management/lead position dealing with education, scheduling and training programs within a Rescue Operations Group.

3.1.4. Contractor must have a minimum of 10 years experience within the specific business or technical management discipline. Other combinations of experience and education that meet the minimum qualifications may be substituted.

3.2. Should have working knowledge of the following computer software and web based programs

• Microsoft Word, Excel, Power Point, Outlook

• ARMS, WinPex, ePex, Oracle Discoverer

• AFIADL, ETCA, CDSAR, MILPDS, AROWS, ePubs, AFPC, TEAMS, TTMS, ODTA, DTS, GTC

3.2.1. Air Force Instruction (AFI) that applies to the Guardian Angel Weapon System (GAWS), Pararescue, Combat Rescue Officer, and support personnel.

3.3. Anticipated numbers of man-hours for this position will be stated in the TORFQ. Work may vary but will average 40 hours per week.

3.4. Location of work is at 103rd RQS, Gabreski ANGB, NY.

3.5. TRAVEL. Travel outside the local area may be required to support the requirements of this task order. All travel must be directed and approved in advance by the COR. Travel shall be reimbursed in accordance with the, Joint Travel Regulation (JTR), Allowable Travel Cost. Contractor personnel are not authorized to travel on Government invitational travel orders.

3.6 The contractor will be provided with adequate facilities located at 103rdRQS, Gabreski ANGB, NY.;

including a complete workstation and chair, computer, telephone, expendable supplies, computer hardware and software (and support), internet/intranet/Local Area Network (LAN) (and support) and use of a fax machine, copier and printer, mail service and postage. All Government furnished supplies and equipment shall be for official use only.

3.6.1 The contractor and Government representative shall conduct an inventory of all Government furnished equipment within ten days of commencement. The contractor shall sign a receipt for all furnished equipment. The contractor and Government representative shall determine the working condition of all equipment. The Government will replace and/or repair any item not in working order.

4.0 Security Requirements:

4.1 A CAC is required for Base access and the LAN:

A National Agency Check with Inquiries (NACI) is required and a favorable completion of FBI fingerprint History Check must be completed.

4.2 Contractor shall work with the contracting office for processing into the Contractor Verification System

(CVS).

5.0. Miscellaneous:

5.1 Performance of Services During Crisis Declared by the National Command Authority or Overseas Combatant Commander is not applicable.

5.2 The contractor is cautioned that if off-duty active military personnel are hired under this contract, they may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The absence of such employees shall not constitute an excuse for nonperformance under this contract.

5.3 Hours of Operation: The contractor shall perform the services required under this contract within core operating hours which are 0700-1630, Monday thru Friday.

5.4 Contractor Manpower Reporting (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for collection site. The contractor is required to completely fill in all required data fields using the following web ad-dress: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at http://www.ecmra.mil/.

Unit Identification Code (UIC) for the Requiring Activity: FA6326 Issuing Office DoDAAC: W912PQ http://www.ecmra.mil/

QUALITY ASSURANCE PLAN – COR INFORMATION

In your role as Contracting Officer Representative (COR) you assume some Quality Assurance duties. You will monitor contractor performance, complete and sign the Quality Assurance Worksheet provided below at least monthly, but you can submit the worksheet more frequently if needed. This worksheet allows you to document compliance with the contract and fill a regulatory requirement to ensure adequate oversight is being performed.

Annotate the number of hours worked and overtime (if applicable) worked, travel and reimbursable costs incurred.

Hours worked in excess of the normal work schedule require prior approval by the Contracting Officer.

Please annotate only the actual hours worked and approved; do not include holiday, vacation or sick hours. Only the actual time the contract employee was on the job should be submitted as billed hours.

Quality Assurance Plan Worksheets are to be sent directly to the Schedule Holder and Administering Contracting Office, not later than the 5th day of the month following the service (every month).

The quality rating may change from “Green” to “Red” without notice, however we encourage the COR to utilize the “Yellow” quality rating to alert the contracting office and the Schedule Holder of quality issues that have the potential for a “Red” quality rating if corrective action is not taken.

Any time the rating is less than “Green” the COR shall clearly document the worksheet to indicate what did or did not occur per the PWS requirement. When an observation indicates other than a “Green” rating, the COR will require the Contractor to initial the observation. Initialing the observation does not constitute concurrence with the observation; it only acknowledges that they have been made aware of the defective performance. Notify the Contracting Officer if there is a deficiency. If the Contractor’s response to an identified quality deficiency is unsatisfactory, the Contracting Officer along with the COR will contact the Schedule Holder to implement a plan of action to remedy the identified deficiency.

COR CHANGES: If your supervisor decides to re-assign these COR oversight duties to another Government employee, you must notify the Contracting Officer or Administrative Contract Office immediately, in writing, with their name, position, email and telephone number. Email notification is acceptable. Each COR conducting oversight duties must provide the Contracting Office a copy of the certificates from the required courses below BEFORE services start on the contract or before they can be assigned as the COR.

CONTRACT EMPLOYEE CHANGES: Ensure that all replacement contract employees, to include short-term temporary replacements, are reported to the Contracting Officer listed on the contract.

COR REQUIRED COURSES: The COR must be nominated by their supervisor, appointed in writing by the Contracting Officer and formally trained, which requires the following courses:

1.) DAU CLC106, COR With a Mission Focus – REQUIRED EVERY 3 YEARS 2.) DAU CLC 107, OPSEC Contract Requirements - REQUIRED ONE TIME 3.) DAU CLC 013, Services Acquisition - REQUIRED EVERY 3 YEARS 4.) DAU CLM 003, Overview of Acquisition Ethics - REQUIRED ANNUALLY 5.) Combating Trafficking in Persons - REQUIRED ANNUALLY

a. Air Guard Personnel complete course Human Relations ZZ133080 in ADLS.

b. Army Guard personnel go to http://ctip.defense.gov/ and complete J3TA-US030 course.

6.) Complete Form OGE 450, Confidential Financial Disclosure Report – REQUIRED ANNUALLY

a. Go to: HTTPS://WWW.FDM.ARMY.MIL/ within 30 days of appointment and annually by

February 15 of each year you are a COR. A copy of the OGE 450 shall NOT be provided to the Contracting Officer as it is a confidential form.

The COR Nomination Letter and Appointment Letter and proof of training certificates are required to be submitted to the contracting office BEFORE services start on the task order.

MONITOR TRAFFICKING IN PERSONS: The COR shall monitor the contractor’s performance for noncompliance with FAR 52.222-50, Combating Trafficking in Persons (CTIP). At a minimum, the COR shall:

1.) Read and understand the Combat Trafficking in Persons clause, FAR 52.222-50.

2.) Monitor the contractor’s performance for noncompliance with the Combat Trafficking in Person clause through contractor inspection and reported information or complaints.

3.) Document any observed non-compliance.

http://ctip.defense.gov/

4.) Bring any potential issue in this area to the immediate attention of the contracting officer before engaging the contractor in reference to these activities.

CONTRACTS OVER $150,000- VIRTUAL CONTRACTING ENTERPRISE (VCE) REGISTRY REQUIRED:

1.0 Virtual Contracting Enterprise’s (VCE) Contracting Officer Representative (COR) Module. The COR, the COR Supervisor, the Contracting Officer (KO), and the Contract Administrator (CA) shall comply with the DoD requirements for participation in the VCE-COR Module. The VCE COR Module can be access at the following link https://arc.army.mil/COR.

1.1. The COR, the COR Supervisor, the KO, and the CA shall create an Army Knowledge Online (AKO) email address at www.us.army.mil. An AKO email address is required to access the VCE-COR Module.

1.2. A COR shall be nominated, appointed, and revoked if necessary in the VCE-COR Module.

1.3. A COR shall create a COR Profile and process a nomination package in the VCE-COR Module.

1.4. The COR shall upload and maintain the following documents listed below in the VCE-COR Module:

• Training certificates: See “COR Required Courses” above.

• COR Monthly Surveillance Reports (QAW) starting the first mo. of the task order. THE QAW

MUST BE UPLOADED BY THE 5TH DAY OF THE MONTH FOLLOWING THE SERVICE

(EVERY MONTH).

1.5. The COR Supervisor or Commander will review and approve the COR Nomination and Appointment Letters. Contact the contracting office for a sample COR Nomination Letter.

1.6. The KO will review the COR Nomination and appoint the COR.

The COR referred to in this QAP is Capt Bryan Walsh. Office phone number is 631-723-7415.

Rating Description Green Yes, performance and technical specifications are being met at AQL.

Yellow

Yes, performance and technical specifications are currently being met at the minimum AQL, but the following service / deliverable needs contractor attention.

The Customer must identify what component of the deliverable and/or service requires attention.

Red

No, performance and technical specifications are not being met at AQL and the following service / deliverable needs immediate contractor resolution.

The Customer must identify what component of the deliverable and/or service is below the minimum AQL.

https://arc.army.mil/COR

Note: Attach Time Card Period of Performance: From _______________to____________

Number of Hours Actually Worked: ______ (Include only actual hours worked. Do not include non worked holidays, leave, etc. these are included in the rate the Government pays and are not paid as hours worked.)

Overtime_____ (if applicable): ________ Reimbursable Expenses (include receipts): _______ Travel (include approval sheet): _______

Approved by: Date:

QUALITY ASSURANCE PLAN WORKSHEET

Performance Rating Deliverable/Service

Quality Rating

Causative Factors Effect on Mission Action Required / Date

Provide CFETP oversight to include inspection and program management.

Green Comments Unnecessary for “Green” QA Rating.

Yellow Red

Document and maintain records of all program meetings and conferences.

Green Comments Unnecessary for “Green” QA Rating.

Red Verify Proper documentation of critical and core mission task completion.

Green Comments Unnecessary for “Green” QA Rating.

Yellow

Reports

Green Comments Unnecessary for “Green” QA Rating.