2015_PWS_RF_Ground_Radio_PM_1.pdf

PERFORMANCE WORK STATEMENT

Guardian Angel Weapons System (GAWS) Ground Radio Technician

Performance Work Statement 10 June 2014

Objective: Provide Ground Radio communication support to the 103rd Rescue Squadron at Westhampton

Beach, NY.

Deliverable

Performance

Standard

Acceptable Quality Level (AQL) Method Used /

Frequency

Provide Ground Radio tracking, maintenance/PMI, issuance, and accountability

Technical

Specification

2.1.3, 2.1.6 , 2.1.7- 2.1.7.1

System reflects current operational and functional performance information for all NY Air National

Guard (NYANG) personnel 99% of the time.

Periodic

Inspection /

Customer

Feedback/ Spot

Checks /

Monthly

Ground Radio

Equipment Installation, Inspection, Repair, Modification and modernization to include knowledge base

Technical

Specification

2.1.1- 2.1.8

2.1.1 & 2.1.7

Updated installation, repairs or modifications are completed accurately 98% of the time.

Repairs, modifications are implemented within discussed timeframes, no delays due to contractor action or inaction.

Coordinate interoperability between

Local, State and Federal

Communications

Networks, Frequencies

Software and Hardware

Technical

Specification 2.2.1 Ensure informational flow is timely and in accordance with standard operating procedures 95% of the time.

1.1 Organizational Analysis

New York Air National Guard: Source:

Mission:

Federal: Maintain well-trained, well-equipped units available for prompt mobilization during war and provide assistance during national emergencies.

State: Under state law, the Air National Guard provides protection of life, property and preserves peace, order and public safety.

2.1 Technical Specifications: The following specifications are required to demonstrate the task environment in which the services will be delivered. The following specifications are not directives on how the services are to be provided but an example of what traditionally has been required to successfully support the task order objective. The contractor is encouraged to exceed these minimum technical specifications to demonstrate its technical, operational, and administrative expertise in support of customer’s organizational and departmental objectives.

2.2 Ground Radio Technician: Member will serve as senior communicator providing communications support and expert knowledge in communication deployment. Gives advice and guidance based on expertise in the field of tactical communications to squadron management, other federal agencies, state and local law enforcement both during on-site management operations and daily functions. Prepares primary support and contingency plans for management as required by capability objectives. Assesses resources required to support a given mission through knowledge of operations and expertise with specialized equipment.

Understands, evaluates and translates the needs of the communications users into requirements. Relates user requirements to existing technologies, policies and priorities, system capabilities, available services, operating practices and procedures.

2.2.1 Install, inspect, repair, and maintain all voice and data assets, including equipment, cables, and wires located in various squadron assets.

2.2.2 Maintains current knowledge of deployment planning, organizational concept and deployable electronic communications systems requirements such as mobility, reconstitutability, redundancy and responsiveness to changing communications requirements.

2.2.3 Contractor will develop mastery knowledge of the capabilities, operating characteristics and limitations of electronic communication systems and services in a tactical environment.

2.2.3.1 Ensure all technical devices, telecommunications components and devices, are operational for use.

Contractor shall demonstrate and explain features and proper use of all new equipment installed.

2.2.4 Contractor shall understand and be able to apply practical knowledge of electronic communications concepts, antennae theory, wave propagation, satellite orbital characteristics, look angles, basic electronics theory, analog and digital systems, transmitter and receiver basics, data transfer rates, digital coding and compression schemes and data communication protocols.

2.2.5 Experienced in the operation of different types of radios including military and commercially available systems. Knowledge of cable operating characteristics, cable fabrication procedures to include coaxial, copper and fiber.

2.2.6 Schedules communication exercises to test connectivity with other communication elements. Configures, tests, maintains, and upgrades specialized communication equipment and software to ensure optimal performance.

2.2.7 Maintain equipment as necessary, to include but not limited to operational testing, repair, troubleshooting of identified systems both on station for local training and abroad.

2.2.8 Be familiar and have experience with squadron’s communication equipment to include, but not limited to;

Harris Unity, Harris hand-held radios, Harris man-packable radios, Peltor Headsets, Invisio

Communications equipment, VHF Marine Band radios, Panasonic, Toughbooks, MTS, Iridium Satellite phones, SADL communications, and HPW and ANW2 networks.

2.2.8.1 Troubleshoot communications problems as they occur. The contractor shall perform tests to verify that the newly installed equipment functions properly.

2.2.9 Lean forward and seek out new technologies that streamline overall communications capability of the

Squadron, Wing and total force.

2.2.10 Ensure information is distributed to customer and provide security of confidential transmissions in accordance with National Guard Bureau (NGB) policies for secret or encrypted transmissions.

2.2.11 Maintain access to NGA map database for use during combat/contingency/domestic operations.

2.2.12 Assist squadron in completion of appropriate MICT checklists to ensure inspection readiness

3.1 Additional Requirements and Notes:

A minimum of one year in telecommunications systems install and repair. Install, remove, maintain, modify, troubleshoot, and repair voice and/or non-voice communication systems including intercom and public address systems, alarm systems, teletype equipment, and electronic and electromechanical telephone key systems/PBAXs;

terminal and communications equipment, including line drivers. Runs cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws, associated with key telephone equipment and/or terminating equipment for non-voice circuits.

3.2 Suggested Skill Set: In order to successfully meet the performance objectives of this task order, the shall possess the following knowledge/skills:

A strong working knowledge of rules and regulations pertaining to the management and use of the electromagnetic frequency spectrum in order to avoid interoperability issues.

Local knowledge of local and wide area networking and a basic knowledge of network fundamentals and architecture.

Knowledge of copper core and fiber optic transmission principles

Knowledge of telecommunications and information system cabling is highly desirable

Demonstrated ability to work with a diverse client population is highly desirable

Experience in a military career field is desirable

Video conferencing install, use and repair, visual information devices install and repair

A strong working knowledge of electronic and solid state voice, VoIP and data systems to include their capabilities, functions of their major circuits, the associated cables and wiring used to interconnect the systems and the install and repair of communications systems

Contractor shall have ability to plan, organize and meet deadlines

Ability to manipulate equipment to service multiple programs and or trainings simultaneously

Must be able to demonstrate ability to make judgments about sensitive/confidential information

3.3 The Contractor will use initiative and resourcefulness in researching trends and patterns to deviate from traditional methods in order to implement new and improved communications methods and procedures.

3.4 The Contractor will demonstrate the proper use of systems and tools required to perform detailed duties.

3.5 The Contractor shall comply with the following Government directives in order to successfully complete the tasks:

AR25-1- Army Information Management and Technology Regulation

AR380-19- Computer Security and Infrastructure Security

NGR 25-1- National Guards adoption of AR 25 for Information Technology

3.6 Anticipated number of man-hours for this position will be stated. Work hours may vary, averaging 40 hours per week. Anticipate there may be occasions where weekend work is necessary to meet mission requirements. Weekly work schedule will be adjusted to accommodate the weekend work within the

40 hour workweek where reasonable. Time in excess of 40 hours must be pre-approved by the

Contracting Officer.

3.5.1 Will function as the PEX administrator to ensure daily operations/scheduling remain unimpeded.

3.5.2 Provide Client Support administration for troubleshooting and repair of common computer/printer errors to ensure workstations remain operational during duty hours. As well as assist with maintaining accountability of ITEC equipment.

3.6 Location of primary work is 103rd Rescue Squadron Westhampton Beach, NY. Work performance may be required at a location(s) throughout CONUS or other military installations. Travel outside the normal work location will be accomplished by accompanying a Government Employee at no extra cost to the Government.

3.6.1 No travel is anticipated for this task order a modification to the TO will be issued if travel is required.

3.7 Will obtain access and support the 103rd RQS Sharepoint website.

3.8 The contractor will be provided with adequate facilities located at 103rd Rescue Squadron; including a complete workstation and chair, computer, telephone, expendable supplies, computer hardware and software (and support), internet/intranet/Local Area Network (LAN) (and support) and use of a fax machine, copier and printer, mail service and postage. All Government furnished supplies and equipment shall be for official use only.

3.8.1 The contractor and Government representative shall conduct an inventory of all Government furnished equipment within ten days of commencement. The contractor shall sign a receipt for all furnished equipment. The contractor and Government representative shall determine the working condition of all equipment. The Government will replace and/or repair any item not in working order.

4.1 Security Requirements:

4.2 A CAC is required for Base access and the LAN:

A National Agency Check with Inquiries (NACI) is required and a favorable completion of FBI fingerprint History

Check must be completed.

4.3 Contractor shall work with the contracting office for processing into the Contractor Verification

System (CVS).

5.1 Miscellaneous:

5.2 Performance of Services During Crisis Declared by the National Command Authority or

Overseas Combatant Commander is not applicable.

5.3 The contractor is cautioned that if off-duty active military personnel are hired under this contract, they may be subject to permanent change of station, change in duty hours, or deployment. Military

Reservists and National Guard members may be subject to recall to active duty. The absence of such employees shall not constitute an excuse for nonperformance under this contract.

5.4 Contractor Manpower Reporting (CMR): The contractor shall report ALL contractor labor hours

(including subcontractor labor hours) required for performance of services provided under this contract for the AIR FORCE collection site. The contractor is required to completely fill in all required data fields using the following web ad-dress: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs

October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at http://www.ecmra.mil/.

Unit Identification Code (UIC) for the Requiring Activity: FFBF70

Issuing Office DoDAAC: FA6325

5.5 Duty Hours: Contractor shall normally be scheduled 5 days a week 0700-1630; however, contractor shall http://www.ecmra.mil/ http://www.ecmra.mil/ be available 7 days a week. Determination of weekly hours and usage is dependent upon the GA

RQS/CC and or delegated personnel to provide sufficient support of mission operations and/or world-wide operations.

5.6 Contractor Manpower Reporting (CMR): The contractor shall report ALL contractor labor hours

5.7 RecognizedFederalHolidaysand106RQWCalendar. The contractor will not normally be required to provideserviceonthefollowingholidaysrecognizedbytheFederalGovernment. Holidays in addition to these are reflected in the current U.S. Department of Labor Wage D e t e r mi n a t i o n

Agreement. Also the contractor is expected to follow the 106thRQWCalendaras set forth by the

106th RQW / CC. As such the contractor will observe nonperformance for drill periods and down days that are scheduled on the calendar.

5.8 Contractor will be required to operate the following vehicles in order to perform the tasks listed on this statement of work:

• Up to 10 PAX Van

• Up to Full Size SUV