PERFORMANCE_WORK_STATEMENT.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

CERFP Role Players Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Role Players Services as defined in this PWS.

1.2 Background: In conjunction with the National Guard Bureau, the PR Chemical Biological

Radiological Nuclear Enhanced Response Force Package (CERFP) is tasked to develop and support regional training and exercise activities aimed at enhancing domestic contingency readiness. The PR CERFP ensures these functions are integrated and complementary where appropriate. In an effort to provide conditions wherein the participants are challenged with probable real-world situations, the PR CERFP uses moulaged role players and manikins to simulate the applicable conditions. The role players are required to support regional training and exercises to enhance domestic contingency preparedness exercises and evaluations of CBRN

Enhanced Response Force Package (CERFP), Homeland Response Force (HRF) and other

National Guard CBRNE response capabilities. This event specifically addresses a combination of strategic planning and tactical operations within the civilian emergency management community.

1.3 Period of Performance (PoP): Two events as follow:

1.3.1 16-18 December 2016: Three days event / 50 Individuals

1.3.2 17 February 2017: One day event / 50 Individuals

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan

(QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. The contractor shall provide a copy of the quality control plan to the KO and the POC within 5 days of contract award. After acceptance of the QCP, the contractor shall obtain the Contracting

Officer’s (KO) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Place and Performance of Services: The contractor shall provide services in Camp

Santiago Joint Maneuver Center (CSJMTC), Salinas, PR. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this

PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Telecommuting and telework are not authorized.

1.4.3.1 Unscheduled CSJMTC gate closures may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays.

1.4.4 Security Requirements. The contractor shall provide a list with the name, telephone number and home address of all personnel participating in the Role Player event.

1.4.5 Protection of Personally Identifiable Information (PII). The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy

Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.6 Special Instructions: During the performance of this service, role players shall not wear jewelry, watches, nor the use of cellular phones will be permitted. Contractors shall not interfere with the sequence of events at any time.

1.4.7 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations

Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the

Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the

Government.

1.4.8 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO and COR within 5 days of contract award. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO.

The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.9 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in any forms of trafficking in persons during the period of performance of the contract;

procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States

Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US

Government policy as described at FAR 22.17. Contractor shall complete the following online training within 5 days of contract award. Go to http://ctip.defense.gov/Training/GeneralAwareness.aspx.

1.4.10 AT Level 1 Awareness Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 5 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the POC within 5 days after completion of training. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

1.4.11 iWATCH Training: The contractor with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program.

This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 5 calendar days of contract award and within 5 calendar days of new employees commencing performance. The contract shall report completion for each affected contractor employee and subcontractor employee, to the COR within 5 days after completion of training.

1.4.12 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level 1 OPSEC training within 5 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee, to the POC within 5 calendar days after completion of training.

Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.

1.4.13 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 DEFINITIONS:

2.1.1 CERFP. The CERFP teams and Weapons of Mass Destruction-Civil Support Team (WMD-

CST) provide a phased capability; WMD-CSTs detect and identify CBRNE agents/substances, assess the effects and advise the local authorities on managing the effects of the attack. The

WMD-CSTs also assist with requests for other forces. The CERFP teams locate and extract victims from a contaminated environment, perform mass patient/casualty decontamination, and provide treatment as necessary to stabilize patients for evacuation.

2.1.2 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the

U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.7 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.9 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.10 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.12 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The

Government does not have privacy of contract with the subcontractor.

2.1.13 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.14 WORK WEEK. Monday through Friday, unless specified otherwise.

2.1.15 GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.16 HOMELAND RESPONSE FORCE (HRF). Composed of approximately 566 personnel, encapsulates lifesaving capabilities including Search and Extraction, Decontamination, Emergency

Medical, Security, and Command and Control (C2). Each HRF will be staffed with Army National

Guard Soldiers and Airmen. HRFs provide a scalable capability to bridge a gap between initial

National Guard (NG) response and Title 10 capabilities.

2.1.17 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.18 MOULAGE. Application of mock injuries for the purpose of training Emergency Response

Teams and other first aid training.

2.2 ACRONYMS:

AAR After Action Report

AC Area Commander

AEI Army Enterprise Info Structure

AFARS Army Federal Acquisition Regulation Supplement

ANG Army National Guard

AR Army Regulation

ATCTS Army Training Certification Tracking System

AUP Acceptable Use Policy

BBP Better Business Practice

CDM Concept Development Meeting

CERFP CBRNE Enhanced Response Force Packages

CBRN Chemical Biological Radiological Nuclear

CCIRs Commander’s Critical Information Requirements

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CM Contract Manager

CNGB Chief National Guard Bureau

COMSEC Communications Security

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

CPX Command Post Exercise

CRTC Combat Readiness Training Center

CST Civil Support Team

CUI Controlled Unclassified Information

DA Department of the Army

DC Displaced Civilians

DHS Department of Homeland Security

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

DSCA Defense Support to Civil Authorities

EMAC Emergency Management Assistance Compact

EMI Emergency Management Initiative

ENDEX End Exercise

EXCON Exercise Control

FAR Federal Acquisition Regulation

FEMA Federal Emergency Management Agency

FPCON Force Protection Condition

FPM Final Planning Meeting

FSRT Fatality Search & Recovery Team

FTE Full Time Equivalent

FTX Field Training Exercise

HIPAA Health Insurance Portability and Accountability Act of

1996 HQDA Headquarter Department of Army

HRF Homeland Response Force

HSEEP Homeland Security Exercise & Evaluation Program

IA Information Assurance

IAPS Incident Action Planning Support

IC Incident Commander

ICS Incident Command System

IMT Incident Management Team

IPM Initial Planning Meeting

IT Information Technology

JELC Joint Event Life Cycle

JET Joint Enabling Team

JFHQ Joint Forces Headquarters

JISCC Joint Incident Site Communications Capability

JITEC Joint Interagency Training and Education Center

JLLIS Joint Lessons Learned Information System

JMETs Joint Mission Essential Tasks

JOC Joint Operations Center

JTR Joint Travel Regulation

JTS Joint Training System

JTF Joint Task Force

JTIMS Joint Training Information Management System

KO Contracting Officer

LNO Liaison Officer

MOA Memorandum of Agreement

MPM Mid Planning Meeting

MSR Monthly Status Report

NACI National Agency Check Inquires

NGB National Guard Bureau

NGRF National Guard Reaction Force

NIMS National Incident Management System

NLT Not Later Than

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

OCT Observer Controller Trainer

ODC Other Direct Costs

OPSEC Operations Security

PCO Procuring Contracting Officer

PII Protection of Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

SFE Special Focus Exercise

SME Subject Matter Experts

STARTEX Start Exercise

TAR Travel Authorization Request

TE Technical Exhibit

TTX Table Top Exercise

WWAF-RA Wide Area Workflow-Receipt and Acceptance

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The

Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS within the exercise designated area.

3.2 Materials: None

3.3 Equipment: The Government will provide one (1) tent at the designated holding area for event organizational purposes.

3.4 Services: None

3.5 Utilities: None

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph

3.0, the contractor shall furnish everything required to perform these services as indicated in

Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 Program Management: The contractor shall provide materials and services to accomplish a steady flow of 30 moulaged victims (ambulatory/non-ambulatory mix) per hour when required to pass through the decontamination lane and the medical tent from the hours stablished by the training schedule per event. This shall include transportation, training and general liability insurance.

5.2 Provide Role Players, Moulage Support: The Contract Manager shall coordinate with the COR for the placement and rotation/recycle of role players within their specified time frames to maintain adequate flow rates of injured personnel for the exercise.

5.2.1 Provide an on-site manager, knowledgeable in the Incident Command System, for assuring quality of moulage treatments.

5.2.2 Provide staff member who will play role of EMS coordinator and county coroner as exercise dictates. This personnel will interface with CERFP medical element and Fatality

Search and Recovery Team (FSRT).

5.2.3 Contractor shall provide NIMS/ICS personnel with the requisite knowledge to implement an Incident Command System and Emergency Plan in order to support each exercise venue.

The Incident Command and Area Command SME shall have knowledge of and experience with the following: National Response Plan (NRP) and National Incident Management

System, Real World Experience in Response to an Incident and Disaster - includes staff functions and actual command experience at incident, area, joint, and unified levels, ICS Staff

Functions and NG response capabilities, Completion of Incident Command System Classes

(from IS-100 to IS-800 (completion of IS 300 and 400 preferred, Developing forms, SOG’s/SOP’s, IAP and associated Incident Command Forms.

5.2.4 Provide SMEs for the disciplines of: Fire Rescue, Hazardous Materials (HAZMAT), Emergency Medical Services (EMS), Law Enforcement and Emergency Management. The

SME staff must have coverage for all disciplines and meet 29 CFR 1910.120 (q) (6) (v) requirements.

5.2.5 SMEs shall assist in preparing, writing, designing, assessing, coordinating and managing incident action plans, ICS reports and risk analysis measures. Adapt the incident command system to the training and evaluation scenario(s).

5.2.6 Moulage role players with the following types of medical issues: multiple compression wounds, trauma, abrasions, cuts, chemical burns, punctures, chest pain, panic (mental other), worried well, geriatrics, and pediatrics -- ambulatory and non-ambulatory with corresponding injury/mass casualty cards visible for exercise responders.

5.2.7 Provide scenario specific Injury/Mass Casualty Cards (water proof) and injury specific acting instructions/coaching for all casualty role players.

5.2.8 Apply Glo-germ to role players as required. Glo-Germ applications and usage shall be dictated by exercise requirements. Staff members may require use of black light.

5.2.9 Ensure timely pickup of role players once they have passes through medical holding to maximize the recycling process. Role players shall be moulaged (made-up) and transported to the appropriate area.

5.3.0 Provide mandatory safety equipment (hard hats, eyeglasses, etc.) for all role players entering the collapse structure (rubble pile) location.

5.4.0 The contractor shall provide two (2) ambulances type III with two paramedics to provide immediate medical care to identified personnel participating in the exercise during the operational period of the same.

5.5 Contractor Manpower Reporting Application (CMRA):

5.5.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the National Guard

Bureau via a secure data collection site.

5.5.2 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through

September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct http://www.ecmra.mil/ questions to the help desk at http://www.ecmra.mil.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication

(Chapter/Page)

Date of Publication Mandatory or

Advisory

Website

AR 25-2,

Information Assurance

23 Mar 09 Mandatory https://ia.signal.army.mi l/login.asp

AR 530-1,

Operations Security

(OPSEC)

19 Apr 2007 Mandatory http://www.cdse.edu/cat alog/elearning/GS130-signup.html http://www.ecmra.mil/

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard Performance

Threshold

Method of

Surveillance

5.1

The Contractor shall provide:

Program Management

- Schedule and conduct a

Kick-off meeting within 10 days of contract award.

- Provide role player orientation and mandatory safety training prior to participation.

-Training shall continue during inclement weather, unless safety concerns prohibit such continuation of training.

100%

Compliance

100%

Inspection

5.2

The Contractor shall provide:

Role Players, Moulage, and

NIMS/ICS Support:

- Provide on-site manager

- Provide casualty role players

- Provide NIMS/ICS SME

- Provide EMS coordinator

- Set up “fixed” moulage and holding sites

- Administer moulage and Glo germ techniques

- Provide waterproof injury/mass casualty cards and props as required

-Provide transportation as required

100%

Compliance

100%

Inspection

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference /

Deliverable Title Frequency Number of Copies Medium/Format Submit To

1.4.1 Quality Control

Plan

Within 5 days of contract award.

One (1) copy

PDF,

Electronically

KO, POC

1.4.8 Contract Manager

Within 5 days of contract award.

One (1) copy e-mail KO, POC

1.4.9 Combating

Trafficking in Persons

Within 5 days of contract award.

One (1) copy

PDF,

Electronically

POC

1.4.10 Antiterrorism

Training Level 1

Within 5 days after completion of training.

One (1) copy

PDF,

Electronically

POC

1.4.11 iWATCH Training

Within 5 days after completion of training.

One (1) copy

PDF,

Electronically

POC

1.4.12 OPSEC Training

Within 5 days after completion of training.

One (1) copy

PDF,

Electronically

POC