DFAC Site Visit W912JM20R0003 Summary.pdf

Site Visit Summary for RTI Dining Facility Solicitation

W912JM20R0003

11 February 2020 3-4PM EST.

Attendee Organizations

Civilian- Acorn Food Services Inc. and Tipton LLC

Government- USPFO P&C and 221 Regional Training Institute, GA

Summary:

3:00-3:05 Introduction of the Site Visit and attendees was conducted.

3:05-3:25 Contractors were able to freely tour the facility and take pictures of equipment and facility.

3:25-4:00 Contractors, Government Customer, and Contracting Office held discussion about the

PWS and Solicitation. See Questions/Comments Below.

Questions/Comments:

Question 001: Does the Head Count collect cash or Check in Students.

Answer 001: The Head Count does not accept cash and must verify students entering facility by viewing their student badge. The facility is solely limited to RTI students/staff are issued badges for DFAC access.

Question 002: Is food prepared using the Army Menu?

Answer 002: … food at least coordinated 21 days in advance…a monthly role up is provided from by course from the COR to the Contractor, which allows the contractor to order food a month in advance.

The Army provides the menu and allows the contractor latitude to select what food… as long as …parameters are met per meal.

Question 003: What has been the biggest challenge with this contract?

Answer 003: Communication, overhaul of process and contractor personnel, Government Quality Assurance, correcting menu issues such as Hot Dogs and Hamburgers being served 3 times per week.

Question 004: How do you monitor contractor quality assurance?

Answer 004: ICE Surveys, each course conducts survey, COR informal/formal Quality Checks

Question 005: Can the Project Manager communicate with students about food service and quality?

Answer 005: Yes

Question 006: What past experience are you looking for?

11 February 2020 3-4PM EST.

Answer 006: Provide up to 3 examples similar size and scope work previously performed.

Question 007: Is this contract Go For Green

Answer 007: No

Question 008: Is there space on facility for a meet smoker?

Answer 008: Yes, however the device must be approved by the Fire Marshal.

Comment 009: New equipment on hand, Hotwell Dropin, Fryer, Drink Fountains, Griddle, and new salad bar is in progress to arrive soon.

Question 010: Does the contractor pay for food?

Answer 010: No. Food will be purchased from SYSCO by the government. The contractor will submit monthly food request to the COR.

Question 011: If food is short, is there a means to make an emergency purchase to cover shortage.

Answer 011: Yes, the government will provide food, Fresh Food, and emergency requests if necessary.

Question 012: Who purchases cleaning supplies and disposables? What is the monthly costs?

Answer 012: Cleaning supplies and disposables are the responsibility of the contractor. Super Source is used for the dishwasher and they provide routine dishwasher maintenance. We will provide 2-3 months of disposables and Super Sources Costs.

Question 011: Has the government always purchased food for this contract?

Answer 011: Yes, the funding for food is provided from a separate source than the contract.

Question 012: Explain portion control versus bulk?

Answer 012: Contractors must be in compliance with AR 30-22 Army Food Service Standards and AR 40-25 Nutrition Standards and Education when serving students. When order from SYSCO the contractor is authorized to make bulk purchases as long as they adhere to the authorized budget for food ordering for that particular month.

Question 013: Is there a Short Order Line?

Answer 013: No, we do not have the equipment to run short order.

Question 014: Where are deli meats staged?

Answer 014: On the line in ice.

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Comment 015: Contractor has the latitude to provide Brunch on Sunday, except on Drill Weekends.

Question 016: Are there To Go Bags?

Answer 016: Yes, by coordinated occasion/special course that is requested in advance. No Mermites.

Bag Lunch parameters: 1 16.9 FL oz. bottle of water or 1 12 FL oz. can of soda 1 sandwich served on white or wheat standard size slice of bread; 8 oz. ham, turkey, or roast beef 1 bag of single serving size chips or granola bar 1 piece of fruit, apple, orange, or banana Condiments will be included in the bag lunch, 1 single serving packet of mayonnaise and yellow mustard Napkins and 1 single use wet wipe will also be included with the bag lunch.

If a student has certain dietary restrictions made known beforehand than the sandwich will be substituted with a 16 oz salad to include 1 single serving salad dressing.

Question 017: How is the contract invoiced?

Answer 017: Monthly

Question 018: Is there a uniform standard for contractors?

Answer 018: Yes, per the PWS.

Comment 019: Pictures of the facility will be included in the next solicitation update. See Site Visit Photo Attachment.