W912EK-16-T-0025-0002.pdf

96514753504212

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

GRANT RIVER RECREATION AREA, CUSTODIAL SERVICES, MISSISSIPPI RIVER PROJECT

The reason for this amendment is as follow s:

The QASP w as revised to incorporate Combat Trafficing in Person

Sustainability guidance w as added. See summary of changes

All other information is to remain the same

1. CONTRACT ID CODE PAGE OF PAGES

J 1 19

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 03-Feb-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912EK-16-T-0025

X 9B. DATED (SEE ITEM 11)

13-Jan-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

03-Feb-2016

CODE

CONTRACTING DIVISION

US ARMY CORPS OF ENGINEERS

1500 ROCK ISLAND DRIVE

ROCK ISLAND IL 61201

W912EK 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912EK-16-T-0025

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

SUSTAINABILITY

Janitorial or Custodial

The contractor shall meet the recycled content requirements set forth by EPA. The link is provided. The contractor shall use recycled-content paper products for contractor furnished supplies. The list is periodically updated; reviewers should check EPA’s website (http://www3.epa.gov/epawaste/conserve/tools/cpg/products/) for updates.

The contractor shall meet the BioPreferred Program requirements set forth by USDA. The following list is current as of 1 Jan 2016. The list is periodically updated, so reviewers should check USDA’s website (http://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml) for updates.

The contractor shall ensure that individual products contain biobased content (e.g. products for cleaners, wax strippers, air fresheners) for all contractor furnished supplies.

The contractor shall assure that all deliverables be printed double sided on paper that contains post-consumer fiber.

The contractor shall use low or no toxic or hazardous chemicals The contractor shall use reusable microber mops and rags.

The contractor shall use energy efficient equipment. The list is periodically updated, so reviewers should check DOE’s website (http://energy.gov/eere/femp/find-product-categories-covered-efficiency-programs) for updates.

The following have been modified:

PERFORMANCE WORK STATEMENT

U.S. ARMY CORPS OF ENGINEERS

ROCK ISLAND DISTRICT

PERFORMANCE WORK STATEMENT

Custodial Services Grant River Recreation Area

MISSISSIPPI RIVER PROJECT

1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, equipment and labor necessary to ensure that custodial services are performed at Grant River Recreation Area in a manner that will maintain a satisfactory facility condition and present a clean, neat, and professional appearance. The Periods of Performance are listed below:

2016 Base Year, April 30, 2016 through October 23, 2016 (177 days).

2017 Option Year 1, April 30, 2017 through October 22, 2017 (176 days).

2018 Option Year 2, April 30, 2018 through October 28, 2018 (182 days).

2019 Option Year 3, April 30, 2019 through October 27, 2019 (181 days).

2020 Option Year 4, April 30, 2020 through October 25, 2020 (179 days).

1.1 BASIC CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this Performance Work Statement. The Schedule of Services, Workload/Facility Data, and Map are established in Section 5, Appendix A, B, and C.

The contractor is required to provide all cleaning supplies/materials to meet the requirements of the contract. Cleaning products shall inhibit the growth of mold and mildew, kill bacterial organisms, clean and deodorize. Materials such as toilet paper, hand soap for dispensers in the restrooms, cleaning cloths, sponges, scrub brushes, hose nozzles, spray bottles, buckets, garbage bags and disposable towels will be furnished by the Contractor. Contractor will furnish all necessary Personal Protective Equipment (PPE) such as rubber gloves, goggles and face masks. Cost of supplies and materials should be taken into consideration when calculating bids.

The contractor shall clean the Grant River Recreation Area daily. Work shall be completed between the hours of 4:00 a.m. and 8:00 a.m. unless otherwise noted. An additional cleaning is required between 5:00 p.m. and 8:00 p.m. on Saturdays, Sundays and holidays during the contract period.

1.1.1 Maintain Floors. All floors shall be swept, dust mopped, damp mopped, wet mopped, and dried as needed, to ensure they have a uniform, glossy appearance and freedom from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter. Baseboards, corners, and wall/floor edges shall also be clean. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, benches, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

1.1.2 Maintain Ceilings. All ceilings, ceiling fixtures, beams, trusses and overhangs, shall be free of dust, insect nests, and cobwebs.

1.1.3. Maintain Building Exteriors. Building exteriors including walls, doors and eaves will be cleaned of foreign matter such as insect nests, cobwebs and bird nests.

1.1.4. Dumpsters and Trash Removal. Contractor shall arrange and pay for specified service for four,

(4) each; four (4) cubic yard dumpsters at the Grant River Recreation Area for users to dispose of their trash. The location of the dumpsters will be determined by the Contrtacting Officers Representative at the time of award. Dumpsters will be emptied once a week either on Mondays, Tuesdays, or Wednesdays; or more often if the dumpster becomes full when the lid is unable to close completely. A small number of garbage cans may remain within campgrounds near facilities such as, but not limited to, picnic shelters and toilets. All trash containers shall be emptied and returned to their initial location. Boxes, cans, papers, placed near a trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners shall be replaced. Trash receptacles shall be left clean, free of foreign matter, and free of odors.

1.1.5. Litter Pickup. Litter pickup services shall include all roadways and parking lots, sidewalks, campsites, playgrounds, picnic shelters, and mowed areas including road ditches out to the government property line and consist of the removal of all man-made and natural debris that detracts from the appearance of the area, presents a health or safety hazard or creates a maintenance problem. Dangerous material such as broken glass will be removed immediately.

1.1.6. Interior Glass/Mirrors. All interior glass, including glass in doors, partitions, walls, display cases, directory boards, etc shall be cleaned as needed. There shall be no tract of film, dirt, smudges, water, or other foreign matter.

1.1.7. Stairways. All floor surfaces shall be cleaned in accordance with paragraph 1.1.1, as appropriate for floor covering. Grease and grime shall be removed from stair guards, handrails and baseboards.

Contractor shall remove all marks, dirt, smudges, scuffs, and other foreign matter from adjoining stairwell walls to provide or maintain a clean, uniform appearance.

1.1.8. Clean Floor Mats. Clean interior and exterior floor mats. After cleaning, mats shall be free of all visible lint, litter, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location.

1.1.9. General Spot Cleaning. Perform spot cleaning and cobweb removal on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

1.1.8. General Dusting. All horizontal surfaces must be dusted or cleaned to eliminate dust collection.

1.2. BASIC RESTROOMS/SHOWERS AND VAULT TOILET CLEANING SERVICES. The contractor shall accomplish all cleaning tasks to meet the requirements of this Performance Work Statement and the Schedule of Services (See Appendix A).

1.2.1. Clean and Disinfect. Completely clean all surfaces; to include inside and outside surfaces, and disinfect all surfaces of sinks, toilet bowls, vault toilet risers (inside and outside), urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, partitions, doors, walls, and other such surfaces, using a germicidal detergent. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors.

Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.

1.2.2. Descale Showers, Toilet Bowls and Urinals. Descaling shall be performed weekly as a minimum and as often as needed to keep areas free of scale, soap films, feces, urine and other deposits. After descaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

1.2.3. Sweep and Mop Floor. After sweeping and mopping, the entire floor surface, including grout, shall be free from litter, dirt, dust and debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film or standing water. Moveable items shall be tilted or moved to sweep and damp mop underneath.

1.2.4. Stock Restroom Supplies. Contractor shall ensure restrooms are stocked sufficiently so that supplies including toilet paper and soap for the soap dispensers do not run out. Supplies shall be stored in designated areas. No overstocking shall be allowed. If supplies run out prior to the next service date, contractor shall refill within 24 hours of notification.

1.3. OTHER CLEANING SERVICES.

1.3.1. Clean Interior Windows. Clean glass surfaces that are over seven (7) feet high. After surfaces have been cleaned, all traces of film, dirt, smudges, water and other foreign matter shall be removed from frames, casings, sills, and glass.

1.3.2. Clean Exterior Windows. Windows are the glass surfaces that are an integral part of the outer wall of the building. Window screens shall be removed, cleaned, and replaced as needed. After window has been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water and other foreign matter.

1.3.3. Clean Tables/Benches. Picnic tables and benches shall be cleaned to remove all foreign matter from tabletops and seats. After performance of services, picnic tables will be clean and sanitary and free of excess water.

1.3.4. Clean Outdoor Concrete Surfaces. All Sidewalks, Boat Ramps, Sanitary Dump Stations, and Picnic Shelter Floors, shall be cleaned to remove stains, ground-in dirt, foreign matter, grass clippings, cleanser, and excess water.

1.3.5. Clean Bulletin Boards. After exterior surfaces have been cleaned, all traces of film, dirt, smudges, water, cobwebs, and other foreign matter shall be removed from frames, sills, posts, and plastic view thru surfaces.

1.3.6. Clean Out Campfire Rings and Grills. All campfire rings and grills will be checked and cleaned one time per week on Wednesdays at the Grant River Recreation Area, or the next available day if ashes are hot. Contractor shall leave grills and rings debris free and ash-free and in a usable condition. Refuse and cooled ash will be disposed of in a dumpster.

1.3.7. Vending Machine Enclosures. All walls, soffits, ceilings and contained equipment shall be free of animal and insect nests and other debris.

1.3.8. Drinking Fountains. All drinking fountain surfaces will be cleaned and free of debris.

2. GENERAL INFORMATION.

2.1. QUALITY ASSURANCE. The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

2.2. GOVERNMENT REMEDIES. The contracting officer shall follow FAR 52.212.4, Contract Terms and Conditions-Commercial Items (May 2014), for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

2.3. INCENTIVES/DISINCENTIVES. For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDR’s will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

2.4. SECURITY REQUIREMENTS. For Access and General Protection Policy and Procedures.

Per ENG FORM 6055, September 2014, the Contractor must comply with the following Operational Security Requirements.

All Contractor and subcontractor employees to comply with installation and facility access guidelines and rules as stated herein. Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense (DoD), Department of the Army Headquarters, Rock Island District, and/or local policy. In addition to the changes otherwise authorized by the CHANGES clause of this Contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in Contractor security matters or processes.

In support of Rock Island District evaluation of personnel authorized for access to federal facilities, the Contractor to submit background checks that have been conducted by a bonded third party within the last 6 months of the Notice to Proceed date and authorize reports to be mailed to the Rock Island District Security and Law Enforcement Office by the third party, see paragraph SUBMITTALS for address and other requirements. The background check will cover, at a minimum, the last 10 years covering the states the employee had/has lived in, national crime records check which includes felony and misdemeanor offenses, Department of Motor Vehicles (DMV) records, and a national sex offender registry check, submitted 14 days prior to accessing the project site.

Identification Badges: The Contractor to be responsible for furnishing a photo identification badge/card to each employee prior to the employee's work on-site, and for requiring each employee engaged on the work to display identification. At a minimum, the badge to have the following items shown, the employee's picture, employee's name, and company name working for. The badge will be prominently displayed unless restricted for safety concerns, in which case it will be available for immediate display upon request (carried on person).

As employees are added or deleted from the submitted and approved Access Control List (ACL), this information will be reported immediately to the Contracting Officer. Added employees will not be permitted on-site until requirements of this paragraph are completed, submitted, and approved.

Disqualifying factors include, but are not limited to:

a. Criminal conduct, in particular, violent crime and sex offenders;

b. Habitual use of intoxicating beverages to excess as evidenced by Driving Under the Influence (DUI) or public intoxication records; or

c. Any illegal activity or other disqualification which makes the individual unfit for service (e.g., drug trafficking or procurement fraud).

In addition to the submitted background checks, supplemental agency checks may be performed at the discretion of the Rock Island District security personnel. The Contractor agrees to cooperate and ensure that Contractor employees provide any documentation required to complete these checks. Any employee lacking proper identification credentials or deemed a security threat may be denied access to the project. Such action in no way relieves the Contractor from performance of the contract. The Rock Island District retains the right to deny any Contractor and sub-contractor employee(s) from working on this Contract awarded by the Rock Island District based on final background investigation results. All information received as a result of a background check will be handled according to Privacy Act regulation.

In the event that an unexpected change in personnel is required, due to sudden absence of a critical path employee, the Contractor to immediately contact the Contracting Officer to coordinate obtaining written approval from the Security and Law Enforcement Office for new/additional personnel to be brought on-site prior to background check acceptance. The Contractor to submit ATTACHMENT A - Personnel Change Request Form and will receive written authorization from the Security and Law Enforcement Office prior to bringing new personnel on-site, and will ensure a background check is sent to the Rock Island District Security and Law Enforcement Office no later than 10 days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government's review of the background check and the Contractor to be notified immediately of any such Government decision.

In the event of an unforeseen change in work site conditions, which may require a Contract Modification, and the Contractor has to immediately add employees, the Contractor to submit ATTACHMENT A - Personnel Change Request Form and will receive written approval from the Security and Law Enforcement Office prior to bringing new personnel on-site, and ensure a background check is sent to the Rock Island District Security and Law Enforcement Office no later than ten (10) days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government's review of the background check and the Contractor to be notified immediately of any such Government decision.

Contractor, Contractor employees, and subcontractor employees not expected to be on the worksite for more than 15 days may be allowed on-site with the following conditions:

a. Employee will be on site a total of 15 days or less, for the duration of the project.

b. Employee is added to the ACL as a short term employee.

c. Employee is escorted while on-site. This is defined as being in the line of sight of an identified Contractor employee who has a background check on file with the Rock Island District (as noted on the ACL).

d. Each Contractor employee can sponsor only up to five short term employees at a time.

Foreign National Employees: Due to a difference in background check procedures for long term foreign national employees, all such employees must provide a photocopy of their passport to the Rock Island District Security and Law Enforcement Office no later than 30 days prior to arrival on-site. Short term foreign national employees (e.g. specialists with a two week period of performance) may work on site with the following conditions:

a. Foreign national employee will be on-site a total of 15 days or less, for the duration of the project.

b. Foreign national employee will comply with E-Verify requirements (see paragraph "E-Verify Program").

c. Approved and identified Contractor employee to escort the foreign national employee AT ALL TIMES while on-site.

d. Each Contractor employee can sponsor only one short term foreign national at a time.

For all projects located at the Clock Tower and Annex Buildings, all personnel will receive an identification badge or pass for access to either building. This must be accomplished prior to start of work and will be coordinated with the Contractor, Contracting Officer, and Security and Law Enforcement Office.

2.5. E-Verify Program

The Contractor must pre-screen candidates using the E-Verify Program website (http://www.uscis.gov/e-verify) to meet the established employment eligibility requirements.

The Contractor must ensure that the candidate has two valid forms of Government-issued identification prior to enrollment to ensure the correct information is entered into the E-Verify system. Documentation of company enrollment in E-Verify, via a print screen of the company profile within the E-Verify system, must be submitted to the Security and Law Enforcement Office no later than 3 business days after receiving the Notice to Proceed.

*When Contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification must be given/coordinated with the Contracting Officer's Representative. This Form will be provided to the Security and Law Enforcement Office after Notice to Proceed is received.

2.6. SPECIAL QUALIFICATIONS. NA

2.7. GOVERNMENT PROVIDED RV CAMPSITE. A designated RV campsite can be provided by the Government at no cost to the Contractor at the Grant River Recreation Area. Utilizing this campsite is OPTIONAL. The site would be supplied with 110 volt electrical service, potable water, picnic table, and fire ring. Contractor would be responsible for providing all labor and materials for making connection between their RV and Government supplied utilities (electrical and water). The Government assumes neither responsibility nor liability for losses resulting from any interruption or outage of utility services, regardless of duration of outage. Contractor would place RV on site at least one day but no more than three days prior to start of contract performance period; and would remove the RV along with all personal property no later than three days after end of performance period; unless prior approval for variation is obtained from the COR. Contractor would keep their site clean and orderly during the duration of the contract. Washers, dryers and/or other appliances (i.e. refrigerators, freezers etc.) must be kept inside the contractor’s living quarters.

2.8. CONTRACTOR SUPPLIED RECREATION VEHICLE (RV). If the contractor chooses to utilize the government provided designated RV campsite, the contractor shall furnish a factory-built, “self-contained” recreation vehicle (RV) of the travel trailer or motor home type to serve as temporary living quarters for the duration of the contract. Pickup shell-type campers, pop-up tent trailers, tents, mini-travel trailers, mobile homes, converted school buses, or other RV’s, which do not meet requirements or the self-contained” classification as determined by inspection of the Chief Park Ranger or COR, will not be acceptable. Note: The contractor team shall be the sole occupants of their site. Family members and friends will not live with the contractor.

3. APPENDICES.

A. Schedule of Services

1. Line Items, Dates, Days, Timeframes

B. Workload-Facility Data

1. Grant River Recreation Area Facility Data

C. Maps

1. Grant River Recreation Area Overview Location Map

Appendix A. Schedule of Services

Base Year 2016 - April 30, 2016 through October 23, 2016

Number of Days of Work Per Month

Dates Days to Work Apr May Jun Jul Aug Sep Oct Total

Grant River Cleaning

April 30, 2016 – October 23, 2016

Daily 1 31 30 31 31 30 23 177

Grant River Refuse Pickup

April 30, 2016 – October 23, 2016

Daily 1 31 30 31 31 30 23 177

Option Year 1 2017 - April 30, 2017 through October 22, 2017

Work Apr May Jun Jul Aug Sep Oct Total

Grant River Cleaning

April 30, 2017 – October 22, 2017

Daily 1 31 30 31 31 30 22 176

Grant River Refuse Pickup

April 30, 2017 – October 22, 2017

Daily 1 31 30 31 31 30 22 176

Option Year 2 2018 - April 30, 2018 through October 28, 2018

Work Apr May Jun Jul Aug Sep Oct Total

Grant River Cleaning

April 30, 2018 – October 28, 2018

Daily 1 31 30 31 31 30 28 182

Grant River Refuse Pickup

April 30, 2018 – October 28, 2018

Daily 1 31 30 31 31 30 28 182

Option Year 3 2019 - April 30, 2019 through October 27, 2019

Work Apr May Jun Jul Aug Sep Oct Total

Grant River Cleaning

April 30, 2019 – October 27, 2019

Daily 1 31 30 31 31 30 27 181

Grant River Refuse Pickup

April 30, 2019 – October 27, 2019

Daily 1 31 30 31 31 30 27 181

Option Year 4 2020 - April 30, 2020 through October 25, 2020

Work Apr May Jun Jul Aug Sep Oct Total

Grant River Cleaning

April 30, 2020 – October 25, 2020

Daily 1 31 30 31 31 30 25 179

Grant River Refuse Pickup

April 30, 2020 – October 25, 2020

Daily 1 31 30 31 31 30 25 179

Appendix B. Workload-Facility Data

FACILITY LIST

GRANT RIVER RECREATION AREA, POTOSI, WISCONSIN

CUSTODIAN CONTRACTOR

MISSISSIPPI RIVER PROJECT

Type of Facility

No. of Each

Restroom/Shower Building 1 Vault Toilet 3 Picnic Shelter 1 Sanitary Dump Station 1 Campfire Rings & Grills 77 Playgrounds 3 Drinking Fountains 1 Bulletin Boards 4

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN

Purpose: This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance Based Service Contract (PBSC) standards included in this contract. The intent is to ensure that the contractor performs in accordance with performance metrics set forth in the contract documents, that the Government receives the quality of services called for in the contract, and that the Government only pays for the acceptable level of services received.

1. Critical performance processes and requirements. Critical to the performance of the contract, the contractor shall provide all personnel equipment, tools, materials, supervision, transportation, other items and services necessary to perform as defined in this Performance Work Statement (PWS). The contractor shall provide accurate transaction processing to ensure that material accountability comply with safety and security requirements, in accordance with this PWS. Additionally, the contractor shall be accountable for all auditable documents, establish/maintain effective quality, and perform required within prescribed timeframes. The performance process is the timely, accurate, and thorough completion of all contract requirements.

2. Performance Standards

a. Schedule. The dates for services and the actual accomplishment of the services in accordance with the schedule will be assessed against original dates of services and milestones established for the contract.

b. Service. The services required to be performed will be assessed against the PWS detailed in the contract, for the required content, quality, timeliness, and accuracy.

c. Past Performance. In addition to schedule and services, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

3. Surveillance methods. The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to: random or planned sampling, periodic inspection, Contractor Self Reporting, and validated customer complaints.

a. Random/Scheduled Monitoring. Random and/or scheduled monitoring will be conducted if and when deemed necessary by the COR to ensure compliance with the terms of the contract. Using the attached matrix the COR will determine whether the contractor is in compliance with the terms of the contract.

b. Contractor Self-Reporting. The contractor shall provide as needed status reports that document significant problems/issues and potential resolutions.

c. Customer Feedback. Customer feedback will be obtained from valid customer complaints. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint; must be signed and must be forwarded to the COR by the contractor. The contractor shall maintain a log of all customer complaints as well as a copy of each complaint in a documentation file. The COR may request to review the log and/or documentation file at any time.

4. Performance Measurement. Performance will be measured in accordance with the following table:

Performance-Based Matrix, Attachment A

Performance Element

Performance Requirement

Surveillance Method Frequency Acceptable Quality Level

Contract Services Contract Services furnished as prescribed in the PWS as applicable.

Inspection by the COR Random inspection of all sampling of contract services.

>95% of services inspected performed timely and without rework required.

Overall Contract Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on contractor performance

Assessment by the COR Annual All service elements rated Satisfactory (or higher) Satisfactory = 95% or above average contract acceptable random sampling

Contractor Self Reporting

Contract Services furnished as prescribed in the PWS as applicable.

Contractor Self Reports Monthly >95% of services reported performed timely and without rework required.

Customer Feedback

Customer complaints reviewed by COR

Inspection by the COR Per Occurrence 100% of valid customer complaints resolved

Invoicing Monthly invoices per contract procedures are timely and accurate.

Review & acceptance of the invoice by COR

Monthly 100% accuracy

Combating Trafficking in Persons

Adherence to FAR clause 52.222-50.

Assessment by COR Random inspection of contract services.

100% Accuracy

Disincentives:

For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

In accordance with the inspection of services provisions of the contract (52.212-4 (a) Inspection/Acceptance), the contractor will provide quality products in a timely manner since the Government can require the contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.

(End of Summary of Changes)

The following items are applicable to this modification:

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

SUSTAINABILITY

Janitorial or Custodial

The contractor shall meet the recycled content requirements set forth by EPA. The link is provided. The contractor shall use recycled-content paper products for contractor furnished supplies. The list is periodically updated; reviewers should check EPA’s website (http://www3.epa.gov/epawaste/conserve/tools/cpg/products/) for updates.

The contractor shall meet the BioPreferred Program requirements set forth by USDA. The following list is current as of 1 Jan 2016. The list is periodically updated, so reviewers should check USDA’s website (http://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml) for updates.

The contractor shall ensure that individual products contain biobased content (e.g. products for cleaners, wax strippers, air fresheners) for all contractor furnished supplies.

The contractor shall assure that all deliverables be printed double sided on paper that contains post-consumer fiber.

The contractor shall us low or no toxic or hazardous chemicals The contractor shall use reusable microber mops and rags.

The contractor shall use energy efficient equipment. The list is periodically updated, so reviewers should check DOE’s website (http://energy.gov/eere/femp/find-product-categories-covered-efficiency-programs) for updates.

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN

Purpose: This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance Based Service Contract (PBSC) standards included in this contract. The intent is to ensure that the contractor performs in accordance with performance metrics set forth in the contract documents, that the Government receives the quality of services called for in the contract, and that the Government only pays for the acceptable level of services received.

5. Critical performance processes and requirements. Critical to the performance of the contract, the contractor shall provide all personnel equipment, tools, materials, supervision, transportation, other items and services necessary to perform as defined in this Performance Work Statement (PWS). The contractor shall provide accurate transaction processing to ensure that material accountability comply with safety and security requirements, in accordance with this PWS. Additionally, the contractor shall be accountable for all auditable documents, establish/maintain effective quality, and perform required within prescribed timeframes. The performance process is the timely, accurate, and thorough completion of all contract requirements.

6. Performance Standards

d. Schedule. The dates for services and the actual accomplishment of the services in accordance with the schedule will be assessed against original dates of services and milestones established for the contract.

e. Service. The services required to be performed will be assessed against the PWS detailed in the contract, for the required content, quality, timeliness, and accuracy.

f. Past Performance. In addition to schedule and services, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.

7. Surveillance methods. The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to: random or planned sampling, periodic inspection, Contractor Self Reporting, and validated customer complaints.

a. Random/Scheduled Monitoring. Random and/or scheduled monitoring will be conducted if and when deemed necessary by the COR to ensure compliance with the terms of the contract. Using the attached matrix the COR will determine whether the contractor is in compliance with the terms of the contract.

b. Contractor Self-Reporting. The contractor shall provide as needed status reports that document significant problems/issues and potential resolutions.

c. Customer Feedback. Customer feedback will be obtained from valid customer complaints. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint; must be signed and must be forwarded to the COR by the contractor. The contractor shall maintain a log of all customer complaints as well as a copy of each complaint in a documentation file. The COR may request to review the log and/or documentation file at any time.

8. Performance Measurement. Performance will be measured in accordance with the following table:

Performance-Based Matrix, Attachment A

Performance Element

Performance Requirement

Surveillance Method Frequency Acceptable Quality Level

Contract Services Contract Services furnished as prescribed in the PWS as applicable.

Inspection by the COR Random inspection of all sampling of contract services.

>95% of services inspected performed timely and without rework required.

Overall Contract Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on contractor performance

Assessment by the COR Annual All service elements rated Satisfactory (or higher) Satisfactory = 95% or above average contract acceptable random sampling

Contractor Self Reporting

Contract Services furnished as prescribed in the PWS as applicable.

Contractor Self Reports Monthly >95% of services reported performed timely and without rework required.

Customer Feedback

Customer complaints reviewed by COR

Inspection by the COR Per Occurrence 100% of valid customer complaints resolved

Invoicing Monthly invoices per contract procedures are timely and accurate.

Review & acceptance of the invoice by COR

Monthly 100% accuracy

Combating Trafficking in Persons

Adherence to FAR clause 52.222-50.

Assessment by COR Random inspection of contract services.

100% Accuracy

Disincentives:

For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.

In accordance with the inspection of services provisions of the contract (52.212-4 (a) Inspection/Acceptance), the contractor will provide quality products in a timely manner since the Government can require the contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.

(End of Summary of Changes)