PWS_FY20_99th_RD_MECS_JBMDL_Maint_Service.pdf

Performance Work Statement MECS 99

W912DY-19-x-00xx Page 1 of 34 12 August 2019

PERFORMANCE WORK STATEMENT

STORAGE AND MAINTENANCE OPERATIONS

99TH READINESS DIVISION (RD)

MEDICAL EQUIPMENT CONCENTRATION SITE (MECS)

3351 Lexington Ave Joint Base McGuire-Dix-Lakehurst, New Jersey, 08640

W912DY-19-x-00xx Page 2 of 34 12 August 2019

SECTION C-1

GENERAL INFORMATION

1.0. SCOPE OF WORK. The contractor shall provide all personnel, equipment, tools, vehicles, materials, supervision, subcontracts, and other items and services necessary to perform storage, maintenance, and property control as defined in this performance work statement (PWS). Work shall be performed to the standards of this contract. The award for services under this scope of work shall be limited to the services identified in the contract line items awarded in the task order and its modifications. In the event of a conflict between this paragraph and any other term or provision of the scope of work, this paragraph shall prevail.

1.1. GENERAL. This is a non-personal services contract to provide storage, maintenance and property control for unit medical equipment pertaining to U.S. Army Reserve Medical Units within the 99th Readiness Division (RD) area of responsibility (AOR). The contractor and its subcontractors shall not participate as an offeror, subcontractor, or consultant on any procurement conducted by the prime contractor or its subcontractors under this Task Order. No changes to this contract shall occur without the expressed written direction of the Contracting Officer (KO). The contractor shall not use Government sources of supply to procure personnel services in support of this contract.

1.2 BACKGROUND/LOCATION OF WORK. The 99th RD provides a consolidated maintenance and storage facility, Medical Equipment Concentration Site (MECS), available to Army Reserve Medical units within the 99 RD’s AOR. These units are not required to make use of this facility, and depending on the circumstances for a particular unit may opt for some or all of their sets, kits, and outfits (SKO) to be stored at the MECS. MECS 99 is a 75,000-square-foot, state-of-the-art medical storage and maintenance site that provides a secure, climate-controlled environment in which to store medical, dental, optical and veterinary equipment, and maintain and repair bio-medical equipment, x-ray machines, ventilators and defibrillators in order to support the Innovative Readiness Training program, which provides necessary training to medical and dental personnel across all branches of military service while providing much-needed medical and dental care to underserviced areas in the United States. Place of Performance for this effort will be 3351 Lexington Ave, Joint Base McGuire-Dix-Lakehurst, New Jersey.

1.3. PERFORMANCE OBJECTIVE.

1.3.1. Initial Inventory. When units determine they will make use of the MECS, they will ship the SKO to be stored to the facility and conduct a joint inventory with the MECS custodian. See Technical Exhibit TE-1.0, Initial Inventory as of August 1, 2019.

1.3.2. Annual Inventory. Units are required to perform an annual inventory of the unit’s equipment at the MECS.

1.3.2. Technical Inspection. Equipment will have an annual (unless specified differently) Technical Inspection (TI) by the maintenance team at which time preventative maintenance is performed and any discrepancies are corrected by the maintenance team. See Technical Exhibit TE-2.0, MECS 99 Service List for services required by piece of equipment. Note: only equipment

W912DY-19-x-00xx Page 3 of 34 12 August 2019 in GCSS-Army is included in TE-2.0, MECS 99 Service List

1.3.3. Issue and Receipt. When the equipment is needed by the unit for training, mobilization or other unit requirements, the unit will request all or some subset of their equipment be returned from the MECS. Upon completion of the requirement, a technical inspection will be performed on the returned equipment to ensure it is clean and serviceable.

1.4. TECHNICAL EXHIBITS. The following Technical Exhibits are included as part of this

PWS:

TE NO. TE TITLE

TE-1.0 Initial Inventory as of August 1, 2019 TE-2.0 MECS 99 Service List TE-3.0 Required Submittals, Records, and Reports

TE-4.0 Government Task Order Key Personnel & Points of Contact

1.5. CONTRACTOR PERSONNEL. The contractor shall utilize personnel with skill sets, experience and qualifications appropriate to the mission and scope of work, with sufficient quantities to accomplish the work required by this contract. Special licensing requirements are sole responsibility of the contractor. Inability of the contractor to obtain qualified personnel will not constitute a reason for non-performance. The contractor must exercise due diligence in its hiring practices to validate required skills and ensure probity and trustworthiness. Where required for task area work, contractor personnel must be able to operate a personal computer with functional knowledge of all installed product software applications. The contractor shall, without expense to the Government, be responsible for obtaining any necessary licenses and permits, and for complying with any Federal, State, and municipal laws, codes, and regulations applicable to the performance of the work. The contractor shall ensure that employees remain fully qualified to perform the work assigned. The contractor shall maintain records of training qualifications, certifications, and licenses to demonstrate compliance with the above. All training, including the minimum required qualifications specified in this PWS, is the responsibility of the contractor

1.5.1. Contractor Key Personnel. Key Personnel for this effort are identified as: Site Manager, Lead Biomedical Equipment Technician, and Medical Equipment QA Specialist. Changes to these personnel requires approval from the Contracting Officer. The contractor shall provide a Key Personnel Contact Roster to the COR within 10 calendar days of NTP. Requirements for these key positions are as follows:

1.5.1.1. Site Manager. The contractor shall provide a Site Manager who shall be responsible for the performance of the work. The Site Manager, and an alternate or alternates having authority to act for the Site Manager when absent, shall be designated in writing to the KO prior to the task order start date. Site Manager shall be responsible for the complete coordination of all work under this contract, ensuring all work is accomplished with adequate internal controls and quality control review procedures to eliminate conflicts, errors, breakdowns, inefficiencies, damages, delays, deteriorations, and omissions in the performance of the work.

1.5.1.1.1. Site Manager Duty Hours. The Site Manager or alternate shall be on-site during normal duty hours to meet with government personnel (designated by the KO) to discuss problem

W912DY-19-x-00xx Page 4 of 34 12 August 2019 areas. After normal duty hours, the Site Manager or alternate shall respond to situations requiring their presence on-site within one (1) hour.

1.5.1.1.2. Site Manager Qualifications and Experience. The Site Manager shall have a minimum of five (5) years of documented leadership experience and a comprehensive knowledge of governing regulations, policies, procedures and instructions in assigned area of responsibility.

The Site Manager should have knowledge of Army logistics functional areas to understand how the Army logistics system (Maintenance and Supply) works and interact with each other. The Site Manager shall have knowledge of medical equipment of the type assigned to Army tactical medical units. The Site Manager should have the ability to provide information and reports, resolve issues and recommend actions to improve delivery of services to customers. The Site Manager shall have the skills in verbal and written communications necessary to conduct meetings, execute plans, and prepare reports, plans, and working instructions. The Site Manager and alternate shall be able to read, write, speak, and understand English.

1.5.1.1.3. Site Manager Absence. The Site Manager shall notify the COR of planned or unplanned absences of one (1) workday or more. The Site Manager shall provide the name of the alternate/acting Site Manager who will be performing Site Manager duties during the absence.

1.5.1.1.4. Site Manager Reachable 24/7/365. The Site Manager or alternate shall be reachable on their company cell phone 24/7/365. Whenever the Site Manager or alternate is contacted regarding an emergency situation, the Site Manager or alternate shall immediately provide guidance to contractor personnel and then contact the COR.

1.5.1.1.5. Site Manager Monthly Reporting. The Site Manager shall submit a signed monthly progress report to the COR no later than ten (10) calendar days after the reporting month. The monthly progress report shall document workload for the reporting month to include, at a minimum, scheduled work completed, contractor quality control statistics, a summary of safety incidents and safety training, an equipment downtime summary, customer satisfaction statistics and any other contractor comments regarding operational improvements/betterments, work delays, or other issues affecting contractor performance.

1.5.1.1.6. Post Award Conference/Periodic Progress Meetings. The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office.

The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the Contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.1.2. Lead Biomedical Equipment Technician (BMET III). The contractor shall provide a Lead Biomedical Equipment Technician to ensure medical equipment is well-maintained, properly configured, and safely functional.

1.5.1.2.1. Lead Biomedical Equipment Technician Qualifications and Experience. The Lead

W912DY-19-x-00xx Page 5 of 34 12 August 2019

Biomedical Equipment Technician shall be a graduate from a DoD or Civilian biomedical technician school (e.g. DoD BMET Basic Course) and have five (5)+ years of experience in healthcare and/or medical research and mechanical maintenance operations, or eight (8)+ years of experience in healthcare and/or medical research/medical maintenance operations in lieu of a technical degree. Certified Biomedical Equipment Technician (CBET) credentialing through the Association for the Advancement of Medical Instrumentation (AAMI) or equivalent is desirable.

1.5.1.3. Medical Equipment QC Specialist (BMET III). The contractor shall provide a Medical Equipment QC Specialist to oversee the contractor’s quality control program.

1.5.3.1. Medical Equipment QC Specialist (BMET III) Qualifications and Experience. The Medical Equipment QC Specialist shall be a graduate from a DoD or Civilian biomedical technician school (e.g. DoD BMET Basic Course) and have three (3)+ years of experience in healthcare and/or medical research and mechanical maintenance operations, or five (5)+ years of experience in healthcare and/or medical research/medical maintenance operations in lieu of a technical degree. Certified Biomedical Equipment Technician (CBET) credentialing through the Association for the Advancement of Medical Instrumentation (AAMI) or equivalent is desirable.

1.5.2. Minimum Staffing. The contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is open (i.e. non holiday or weekend days). When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.5.2.1. The contractor shall ensure the following ratios: for every two Level I BMETs, there shall be at least one Level II BMET; for every two Level II BMETs, there shall be at least one Level III. For example, an acceptable workforce is Two Level III BMET, three Level II BMET, and six Level I BMET. An unacceptable workforce is Two Level III BMET and nine Level I BMET.

1.5.2.2. Level II BMET requirements and responsibilities. Graduate from a DoD or Civilian biomedical technician school. Has good knowledge of schematics and works independently on repairs, safety testing, and preventive maintenance (PM). Maintains records, writes reports, and coordinates outside repairs. Average experience is 3-4 years. Has advanced knowledge of policies, practices, procedures, and types of equipment.

1.5.2.3. Level I BMET requirements and responsibilities. Graduate from a DoD or Civilian biomedical technician school. Has good knowledge of schematics and works under relatively close supervision on repairs, safety testing, and preventive maintenance (PM). Maintains records, writes reports, and coordinates outside repairs.

1.5.3. Background Checks. The contractor shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

1.5.4. E-Verify Program. The contractor must pre-screen Candidates using the E-verify Program (http://www.dhs.gov/E-Verify) website to meet the established employment eligibility requirements. The contractor must ensure that the candidate has two valid forms of Government

W912DY-19-x-00xx Page 6 of 34 12 August 2019 issued identification prior to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible candidates must be provided to the COR no later than 3 business days after the initial contract award.

1.5.5. Reading and Understanding Operating Instructions. Operators of any equipment or vehicles shall be able to read and understand the signs, signals, and operating instructions in use in accordance with EM 385-1-1. Where reading, understanding, and discussing safety and environmental warnings are an integral part of contractor personnel’s duties, those personnel shall be able to understand, read, write, and speak English.

1.5.6. Physical Qualifications. All contractor personnel shall be physically and medically qualified for performing the duties to which they are assigned. The contractor, in accordance with EM 385-1-1, shall consider, at a minimum, personnel strength, endurance, agility, coordination, and visual and hearing acuity. Personnel shall meet the physical requirements for specific job tasks and hazards as required by the EM 385-1-1, the position, the job description, the contractor’s Activity Hazard Analysis (AHA), and applicable federal requirements.

1.5.7. Communications. The contractor shall ensure that contractor personnel maintain open and professional communications with members of the Corps of Engineers Huntsville Engineering and Support Center (CEHNC) Project Delivery Team (PDT) and the 99th RD leadership.

1.5.8. Appearance and Identification. All contractor personnel will be required to clearly identify themselves as contracted employees by wearing company identification badges or clothing clearly displaying contract company insignia to distinguish themselves from Government employees. Contractor personnel shall be free of body odor and wear a clean uniform each day.

Jewelry must be kept to a minimum. At no time should jewelry be worn that creates a safety/OSHA risk. When conversing with Government personnel during business meetings, over the telephone or via electronic mail, contractor personnel will identify themselves as such to avoid any perception that they may be Government employees and to avoid situations arising where sensitive topics might be better discussed solely between Government employees. Electronic mail signature blocks will identify contractor/company affiliation. Documents or reports produced by contractors will be suitably marked as contractor products or contractor participation appropriately disclosed. Contractor personnel occupying co-located space in a Government facility will identify their workspace area with their name and company/contractor affiliation. It is the contractor’s responsibility to avoid inadvertent Organizational Conflicts of Interest (OCI) caused by its employees being mistakenly given Government-only information.

1.5.9. Licensing, Qualifications and Experience Requirements. The contractor shall provide licensed personnel to operate equipment required to perform tasks under this PWS. The contractor shall provide personnel that meet the following requirements:

1.5.9.1. Licensing Requirements. The contractor shall comply with all State of New Jersey licensing requirements for the work being performed under this contract. The contractor is not expected to operate heavy equipment, however, any contractor employees who do operate equipment or vehicles must be licensed on the equipment in accordance with (IAW) AR 600-55 The Army Driver and Operator Standardization Program (Selection, Training, Testing, and

W912DY-19-x-00xx Page 7 of 34 12 August 2019

Licensing) and AR 385-10, The Army Safety Program. Contractor employees assigned to operate Government-owned/leased vehicles/equipment shall be certified, by the contractor and at the contractor’s expense, as being fully qualified to operate the vehicles/equipment to which they are assigned. A valid state driver’s license is required to operate tactical and non-tactical vehicles.

The contractor shall ensure that appropriate Commercial Driver’s License (CDL) requirements and endorsements are adhered to for equipment requiring Class A or B CDL and/or endorsements.

Operation of tactical and non-tactical vehicles by contract employees in performance of their duties is authorized. Contractor personnel operating Government material handling equipment (MHE) that require Occupational Safety and Health Act/Agency (OSHA) approved training/refresher training shall have completed training before operating Government MHE. The contractor shall include a roster of all drivers/operators, and types of vehicles/equipment they are qualified, certified, and/or licensed to drive, and shall be submitted to the Contracting Officer, COR, and DGR no later than two (2) working days prior to the performance start. This roster will be updated and provided to the Contracting Officer, COR, and DGR no later than two (2) working days prior to adding employee(s) or no later than two (2) working days after removing employee(s).

1.5.9.2. Qualification & Experience Requirements. The contractor is responsible for ensuring all personnel have the required qualifications and, if applicable, have the required current and valid professional certifications and licenses in compliance with federal, state, local requirements, ordinances, laws, or other requirements imposed by state agencies, courts or localities. The contractor shall ensure all certificates, licenses, permits and bonds are kept current throughout this task order. Associated expenses shall be borne by the contractor. Copies of all applicable certificates, licenses, permits and bonds shall be maintained on site and made available to the COR immediately upon request. Associated expenses shall be borne by the contractor.

1.5.9.3. Subcontractors. Subcontractors used to perform any tasks required by this contract shall be qualified, certified and licensed to perform that work.

1.5.10. Employment Restrictions. The contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest or the appearance of a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of Defense, either military or civilian, unless such persons seek and receive approval according to DOD Directive 5500.7, Joint Ethics Regulations (JER).

1.5.11. Security Requirements. Security requirements shall include but not be limited to base pass requirements, contractor badge requirements, and background check requirements. Specific security requirements are as follows:

1.5.11.1. Base Access and Identification Requirements. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON)

W912DY-19-x-00xx Page 8 of 34 12 August 2019 at any individual facility or installation change, the Government may require changes in contractor security matters or processes. Upon contract start, the contractor shall request and obtain Government issued Common Access Card (CAC) and 99th RD issued badges for entry required for personnel to access work locations via the Contractor Verification System (CVS). The contractor shall notify the COR within 2 Government business days (working days) if a contract employee is removed, terminated or otherwise no longer eligible to retain a CAC under this contract. Once a contractor employee is no longer eligible to perform work on a contract, the CAC must be turned in to the COR or Delegated Government Representative (DGR). It is a security violation to transfer CACs between contracts.

1.5.11.2. Common Access Card (CAC). The Government will issue a CAC to all contractor employees performing work under this contract. Contractor personnel must ultimately possess a favorably adjudicated National Agency Check with Written Inquiries (NACI) or superior investigation conducted by the Office of Personnel Management (OPM). This will require the completion of a SF 85P, Questionnaire for Public Trust Positions and two FD 258s, Fingerprint Cards. The contractor shall be responsible for performing employment background/records checks on all contractor employees who perform under this PWS. The Government may also perform background/records check on contractor employees. The contractor shall not allow employees to perform duties under this contract if the investigation reveals sufficient derogatory information to consider that employee unfit for work in support of this contract. The Government reserves the right, in its sole discretion, to refuse to issue a CAC to any particular employee or to revoke one for security-related reasons.

1.5.11.3. Badges. Where available, contractor employees will wear Government issued access badges with coloration that distinguishes contractors from Government employees and ‘contractor’ designation clearly displayed on the badge. These badges must be visible at all times when working with Government personnel. For contractor personnel who routinely are unable to wear badges due to safety or health reasons, the contractor shall provide clothing that identifies the contract company.

1.5.11.4. Contractor vehicles. Service vehicles used in the performance of this contract shall be legibly and conspicuously marked with the contractor’s name. Markings shall be placed on both sides of the vehicle.

1.5.11.5. Contractor Uniforms. Contractor personnel shall wear a clearly identifiable uniform, provided by the contractor, with the company’s name visible on the fabric (e.g., embroidery, etc.)

while on government installations.

1.5.11.6. Listing of Employees. The contractor shall maintain a current listing of employees.

The list shall include employee names, position title, and normally assigned shift. This list shall be validated by the contractor and provided to the COR at the start of the task order. An updated listing shall be provided within one (1) day upon change of employees.

1.5.11.7. Antiterrorism and Operational Security (AT/OPSEC) Requirements.

1.5.11.7.1. All contractor employees, to include subcontractor employees, requiring access to

W912DY-19-x-00xx Page 9 of 34 12 August 2019

Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after task order award or reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR within five (5) calendar days after completion of training. AT Level I awareness training is available at the following website:

https://jko.jten.mil/courses/atl1/launch.html.

1.5.11.7.2. Additionally, all contractor employees must complete annual OPSEC awareness training within thirty (30) calendar days after task order award. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR within five (5) calendar days after completion of training. OPSEC awareness training is available at the following website: https://securityawareness.usalearning.gov/opsec/.

1.5.11.7.3. The contractor and all associated sub-contractors shall brief their employees on the local iWATCH program (training standards provided by the requiring training activity ATO).

This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. The training shall be completed within thirty (30) calendars days of the contract award and within five (5) calendar days of the new employees commencing performance with the results reported to the COR NLT thirty

(30) calendar days after contract award.

1.5.11.8. Information Assurance (IA). All contractor personnel with access to Government information systems and networks will successfully complete all required IA awareness training as specified in AR 25-2 and as directed by the RD. Training is available at https://ia.signal.army.mil. All required IA awareness training will be taken upon work performance start date and annually thereafter, for the duration of this contract. Contractors may be required by the Government to attend mandatory training in order to work on this contract (e.g.

Information Assurance (IA) to access LAN and General Fund Enterprise Business Systems (GFEBS)). Certificates of successful completion, for both initial awareness training and annual refresher training, will be provided to the COR within 30 days of start of contract.

1.5.11.8.1. Information Disclosure. Disclosure of information to any person not entitled to receive it, or failure to safeguard any information, classified, For Official Use Only (FOUO), unclassified, or Personal Identifiable Information (PII) that may come to the contractor, or any person under its control, may subject the contractor and its agents or employees to criminal liability.

1.5.11.8.2. The contractor shall comply with AR 25-1, AR 25-2, and applicable information assurance best business practices. The contractor shall not install or connect non-Government-owned computing systems or devices to Government networks without the coordination and obtaining proper authorization through the RD Directorate of Logistics (DOL) from the Information Management Office (IMO). The non-Government-owned computing systems or devices include, but are not limited to, personal or Contractor-owned thumb drives (e.g. memory sticks, flash drives, Universal Serial Bus (USB) drives, jump drives, pen drives), removable or external hard drives, Personal Digital Assistants (PDA), Personal Computer Memory Card

W912DY-19-x-00xx Page 10 of 34 12 August 2019

International Association (PCMCIA) media, MP3 players, cell phones, digital media, floppy disks, CD/DVD burners, optical recordings, photo flash cards, laptops or any devices that can store data.

1.5.11.8.3. The contractor shall ensure any sensitive information, including but not limited to Personally Identifiable Information (PII), For Official Use Only (FOUO), proprietary, and law enforcement sensitive information residing on mobile computing devices (MCD) or other external media is protected in accordance with current Data at Rest (DAR) guidelines and requirements using an authorized, approved and prescribed DAR solution. MCDs include but are not limited to laptop, net book, notebook, or tablet computers; Blackberry or equivalent devices; external media includes optical disc media such as compact discs (CD’s), digital video disks (DVD's), universal serial bus (USB) drives, also referred to as flash or thumb drives (when authorization to use them is restored), and floppy disks, or other portable digital storage devices.

1.5.12. Training. The contractor shall provide both general and specific personnel training as set forth in this task order. Specific requirements are as follows:

1.5.12.1. Contractor Provided Training. The contractor shall develop, implement, and maintain a site specific annual training plan that identifies the method and schedule to fulfill all required training and/or certification for each employee. The contractor shall provide to the Contracting Officer and COR an annual training plan no later than 30 calendar days after performance start date and no later than 5 calendar days after the start date of each option period. The contractor shall develop an all-inclusive site specific training record that identifies the required, scheduled, and completed training of each incumbent and replacement contractor employee. The contractor shall provide a copy of the all-inclusive training record to the Contracting Officer and COR no later than 30 calendar days after performance start date and no later than the 5th calendar day of each month. The contractor shall provide, by individual, training certificates/records upon request of the Government. The contractor shall orient newly assigned contractor personnel prior to commencement of work IAW the PWS.

1.5.12.2. Government Provided Training. From time-to-time during the life of the contract, the Government may identify on-site or off-site training courses, such as New Equipment Training (NET) when new equipment or systems are fielded, for which the contractor may be afforded an opportunity to send its employees. The contractor shall be responsible for any travel costs incurred by its employees to attend the courses.

1.5.13. Reporting of Contractor Wage Rates. Consistent with all other contract terms, all Service Contract Act (SCA) and professional wage rates in effect at the time of the award of the task order, and any awarded options, shall be held firm for the specified performance period.

Within ten (10) work days of the initial task order award, and award of any subsequent optional performance period, the contractor shall provide an excel spreadsheet constructing the loaded wage rate for all regular and overtime hours for each SCA and professional category anticipated during the specified performance period.

1.6. SAFETY. The contractor shall comply with OSHA Standards, EM 385-1-1, and Joint Base McGuire-Dix-Lakehurst Safety Standards and Guidelines.

W912DY-19-x-00xx Page 11 of 34 12 August 2019

1.6.1. Accident Prevention Plan. The contractor shall submit a site-specific Accident Prevention Plan (APP) in accordance with the schedule shown in TE-3.0, Required Submittals, Records, and Reports. No work shall be permitted on site until the APP has been accepted by the CEHNC Safety Office. A copy of the plans shall be maintained on-site by the contractor.

1.6.1.1. Contractor Site Safety and Health Officer. The APP shall designate a contractor Site Safety and Health Officer (SSHO). For this task order, the designated contractor SSHO may be the Site Manager, or any other contractor employee, that meets formal construction or industry safety and health training covering the subjects of the OSHA 30-hour course and the EM 385-1-1.

Evidence of training shall be maintained on site and made available to the COR upon request.

1.6.2. Monthly Safety Report. The contractor shall submit a monthly report consolidating safety statistics for the previous month. This monthly report is in addition to required reports due at the time of an accident.

1.7. DAMAGE TO GOVERNMENT PROPERTY. The contractor shall have procedures to record and report promptly (to the COR) all available facts relating to each instance of damage to Government property or injury to either Government or contractor personnel. The contractor shall immediately secure and protect any accident scenes or wreckage until released by the accident investigative authority through the COR. Cooperate and assist Government personnel in conducting an accident investigation.

1.8. QUALITY CONTROL (QC). The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS.

1.8.1. Quality Control Plan. The contractor shall submit a Quality Control Plan (QCP) to the COR in accordance with the schedule provided in TE-3.0, Required Submittals, Records, and Reports. A copy of the QCP shall be maintained on-site by the contractor. Updates shall be provided to the KO and COR for review and approval as they occur. The QCP shall include, as a minimum, the following:

1.8.1.1. All QC personnel of the contractor's organization shall be identified with their level of authority clearly defined, to include the contractor quality control manager.

1.8.1.2. The contractor’s quality control inspection system describing all general and specific tasks included in the contract scope of work. The QC inspection system shall describe and specify tasks or areas to be inspected on a scheduled or unscheduled basis, and the manner in which inspections are to be conducted.

1.8.1.3. The QCP shall identify names of firms or individuals tasked to perform inspections and other quality control responsibilities, the extent of their authority, and an organization chart indicating the individual’s position and reporting chain. The QCP shall also identify which trades the identified firms or individuals are qualified to evaluate.

1.8.1.4. The QCP shall identify the contractor’s methods and procedures for identifying

W912DY-19-x-00xx Page 12 of 34 12 August 2019 deficiencies in the quality of services performed before the level of performance becomes unacceptable.

1.8.1.5. The QCP shall identify the contractor’s methods and procedures for documenting and ensuring quality control operations of both prime and any subcontractor work, including inspection and testing.

1.8.1.6. The QCP shall incorporate the following inspection frequency: QC inspections must occur within three (3) workdays of the work completion.

1.8.1.7. The QCP shall address the contractor’s methods and procedures for documenting the quality control program, what records and files will be maintained, and how they will be updated.

The contractor shall note that the contractor’s quality control inspection program records shall be made available to the COR upon request.

1.8.1.8. The QCP shall address what quality control data will be reported to the COR and the KO.

The QCP shall address how this data will be reported in the Monthly Progress Report. Refer to PWS Paragraph 1.5.1.1.5.

1.8.1.9. Acceptability: The contractor shall provide, as a minimum, a quality of service consistent with best practices to achieve more cost-effective reliability through the implementation of better operations and maintenance practices. The contractor’s work and any services performed shall be accepted only when in full compliance with the clause entitled "INSPECTION OF CONSTRUCTION" or “INSPECTION OF SERVICES – FIXED PRICE” as applicable. For purposes of acceptance, contractor's Quality Control program will be considered as work or service and shall be subject to acceptance throughout the terms of the contract, to include any extensions of contract term. The contractor shall notify the KO, in writing, of any proposed change to the Quality Control program. No change shall be implemented prior to review by the KO.

1.8.2. Quality Control Plan Training. The contractor shall establish and document a training program for contractor personnel in the Quality Control Plan. All training records shall be provided to the COR upon request.

1.9. QUALITY ASSURANCE (QA). According to the Inspection of Services-Fixed Price clause, FAR 52.246-4, Section E of the contract, the Government shall evaluate the contractor's performance under this contract.

1.9.1. Performance Evaluation Meetings. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance.

At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.9.2. Quality Assurance Surveillance Plan (QASP). The Government will conduct surveillance based on the QASP.

W912DY-19-x-00xx Page 13 of 34 12 August 2019

1.10. PHYSICAL SECURITY. The contractor shall be responsible for handling all security aspects of the work performed under this contract, to include personnel security and physical security, OPSEC, IA, and information systems security; assure compliance with all DoD and US Army regulations regarding security, and assure compliance with any written instructions from the security or OPSEC officer or Information Assurance Manager (IAM) of the activity using this contract. The work to be performed under this contract may involve access to and handling of operationally sensitive material. The contractor shall cooperate with Government officials in conducting official investigations/reviews.

1.10.1. Physical Security Plan. The contractor’s site-specific Physical Security Plan, Information Security Plan, Information Systems Security Plan, and Key Control Plan shall form the basis of the contractor’s Security Program. The plans shall describe how the contractor will prevent unauthorized access, vandalism, pilferage, larceny, sabotage and fire. The plans shall also provide internal safeguards for the security of all Government property and for the control of information, including personnel security requirements related to handling and accessing classified information.

The plans shall be submitted to the Contracting Officer and the Contracting Officer’s Representative (COR) for approval no later than 60 days after performance start date and no less than 30 calendar days prior to any proposed change.

1.10.1.1. Neither the contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations.

1.10.1.2. Safeguarding Information. The contractor shall safeguard information, materiel, equipment and records (regardless of media) from being compromised, altered, destroyed, mutilated, damaged, or lost in accordance with AR 25-1, AR 25-55, AR 25-400-2, AR 340-21, AR 380-5. Title 18 United States Code (U.S.C.) §2071 defines possible penalties for destruction of Government records.

1.10.1.3. Inspections. The Government will perform physical security and force protection inspections on Government provided facilities prior to and during contractor occupation of Government facilities. The contractor shall ensure ready access to all contractor occupied areas by Government inspectors. The Government at its sole discretion will provide any physical repairs and improvements to all structures and barriers. The contractor shall be responsible to notify the Government of all mitigation requirements to ensure adequate physical security until repairs/improvements are in place. The contractor is responsible for carrying out those practices and procedures within their influence and outside of inherently Government responsibilities to ensure proper security.

1.10.1.4. When securing all non-classified Army property, the Contractor shall abide by the requirements of AR 190-11, AR 190-13, AR 190-51, AR 190-45, RD and local facility physical security policies, plans and procedures along with all applicable supplements.

1.10.2. Key Control. The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not

W912DY-19-x-00xx Page 14 of 34 12 August 2019 used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.10.2.1. Unauthorized Uses. The Contractor shall comply with AR 190-13 and AR 190-51 ensuring all keys issued by the Government to the contractor for contractor employee use are not lost or misplaced and are not used by unauthorized persons. The contractor shall ensure the establishment, maintenance and enforcement of an auditable key and lock custodial system as part of the QC plan. The contractor shall report to the COR any occurrences of lost, unauthorized use, or unauthorized duplication of keys in the contractor possession and control within 24 hours of discovery.

1.10.2.2. Lost, Stolen or Duplicated Keys. The contractor shall be liable for any and all costs necessary to secure the locks and keys compromised by any occurrence of lost, unauthorized use, or unauthorized duplication of keys. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.10.2.3. The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.10.3. Lock Combinations. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor‘s Quality Control Plan.

1.11. HOURS OF OPERATION. The Contractor is responsible for conducting operations IAW with applicable federal, state, local, TMs, policy DoD, Army Reserve and SOPs of activities. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this Performance Work Statement. During key events and increased operational tempo (See 3.5.5 below), Contractor services may be required for up to 24 hours per day, 7 days per week (including holidays). When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

1.11.1. Recognized Holidays: No restrictions; contractor can perform on holidays with prior approval and no cost to the government.

W912DY-19-x-00xx Page 15 of 34 12 August 2019

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.12. WORK RESTRICTIONS. There may be mission situations that require the contractor to work other than normal duty hours and during holidays. Examples of these situations are military exercises, contingency operations, or weather emergencies. When access to a work areas conflicts with an Army mission requirement, work shall be rescheduled to another time during normal duty hours to minimize the disruption. If rescheduled work must be completed outside of normal duty hours then it shall be initiated via an approved service order.

1.13. CONSERVATION OF UTILITIES. The contractor shall ensure employees practice utilities conservation. The contractor shall operate under conditions that prevent the waste of utilities to include, but are not limited to, the following:

• Turn off water faucets or valves when not in use (for prolonged periods)

• Report all types of water/liquid leaks and drips

• Report ripped, torn or missing insulation

• Support Joint Base McGuire-Dix-Lakehurst energy conservation initiatives and programs

• Provide recommendations to reduce utility usage

1.14. ENVIRONMENTAL COMPLIANCE.

1.14.1. Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, DHA, AF regulations, and requirements regarding environmental protection. The contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community and minimize then eliminate the risk of environmental pollution. The contractor shall comply with the Joint Base McGuire-Dix-Lakehurst Hazardous Waste Management Plan.

1.14.2. Environmental Plan. The contractor shall establish and maintain an Environmental Plan that delineates the processes and procedures the contractor shall use to prevent the use of banned chemicals, ensure proper handling, storage, labeling, and disposal of hazardous material and hazardous waste, and compliance with RD, Federal Environmental Protection Agency (EPA), and State Department of Natural Resources (DNR) regulations and reporting requirements. The stricter requirement shall apply in cases where standards conflict. The contractor shall submit the Environmental Plan to the Contracting Officer no later than 20 calendar days after performance start date no less than 30 calendar days prior to any proposed change. The contractor shall implement an Environmental Program based upon this Environmental Plan. The Contractor shall perform all operations IAW all publications and forms listed therein and all subordinate command regulations and supplements of Army Regulation 200-1 and CFR 29, 40, and 49. The contractor shall provide and document initial and annual instructions to enable contractor personnel to conduct their work in a safe manner and to recognize and report hazardous conditions. The

W912DY-19-x-00xx Page 16 of 34 12 August 2019

Contractor shall ensure that all of their employees have Hazardous Communication training and provide them with all required personal protective equipment and that they have access to all relevant, current Safety Data Sheets (SDS).

1.14.2.1. Safety Data Sheets. The contractor shall advise their employees of all environmental and hazardous materials handling rules and regulations and shall maintain SDS on all materials that are required by State and Federal laws or regulations (OSHA requirements). The contractor shall maintain the most current version of SDS within the work centers.

1.14.2.2. Contractor Use of Hazardous Materials. The contractor shall ensure appropriate coordination in the purchase, use, handling, transporting, storage, and disposal of all hazardous materials and wastes. Coordination shall be made with the appropriate Joint Base McGuire-Dix- Lakehurst activity (e.g. DPW). Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, regulations, and requirements regarding environmental protection. The contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community and minimize/eliminate the risk of environmental pollution.

1.14.2.3. Hazardous Materials Approval. The contractor shall maintain a hazardous materials inventory in accordance with Air Force Policy and regulatory requirements. The contractor shall submit to the COR an inventory of all hazardous materials intended for use during the course of work, along with Safety Data Sheets (SDS’s) for each hazardous material. This submittal shall be made to the COR for approval prior to bringing a hazardous material onto the installation.

All chemicals must have a current SDS on file at the job site.

1.14.3. Hazard Communication Program. The contractor shall be responsible for implementing a Hazard Communication Program for all contractor employees in accordance with (IAW) OSHA requirements or other local and state regulations.

1.14.4. Notification of Environmental Spills. If the contractor spills or releases any substance listed in 40 CFR 302 into the environment, the contractor shall immediately report the incident to the COR. The contractor shall be liable for containment and environmental clean-up of the spill or release of such substance. Spill response, reporting and cleanup shall be performed IAW the installation Spill Prevention and Response Plan, the Joint Base McGuire-Dix-Lakehurst Hazardous Waste Management Plan, and with federal, state and local laws.

1.14.5. Ozone Depleting Substances.