PWS and PRS PFO janitorial svs FINAL.pdf

Ver. May 2018

PERFORMANCE WORK STATEMENT (PWS)

FOR

USPFO VI Janitorial Services

10 June 2020

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform janitorial services, as defined in this PWS.

1.2 Background: Janitorial service is directly related to public health and sanitation; therefore, it is essential that all faculties be serviced as specified. Fixtures, baseboards, woodwork, furniture, etc., shall not be scratched, disfigured or stained during cleaning. Furniture and other items moved during cleaning shall be returned to their proper locations. Care shall be taken to insure that no staining of floors, base boards, walls, and furniture o woodwork results from water or chemicals used in performance of services.

1.3 Period of Performance (PoP): The Period of Performance shall be one year.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan

(QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary

(PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the

Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.3 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day: December 25th

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 8:00 AM and 5:00 PM on Mondays through Fridays except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings.

Performance shall be at Estate Bethlehem, St. Croix, USVI. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.4.1 Telework: Teleworking is not authorized.

1.4.4.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The

Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation

Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy. Should the

Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 RESERVED

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate

Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-

05/AR 190-13), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a government representative).

1.4.5.3 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.

Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the

Government's computer network, including the restriction against using the network to recruit

Government personnel or advertise job openings.

1.4.5.4 RESERVED

1.4.5.5 RESERVED

1.4.5.6 AT Level 1 Awareness Training (AT): All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training. Level 1 AT is available at http://jko.jten.mil/courses/atl1/launch.html.

1.4.5.7 RESERVED

1.4.5.8 RESERVED

1.4.5.9 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program. This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the

COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR 15 calendar days after completion of training.

http://jko.jten.mil/courses/atl1/launch.html

1.4.5.10 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1

OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. No keys to Government facilities are to be provided to Contractors under any circumstances.

1.4.7 RESERVED

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the

Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract;

procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United

States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including http://cdsetrain.dtic.mil/opsec/ termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

2.0 Definitions and Acronyms:

2.1 Definitions:

COR: the Point of Contact within the building who has authority to act on behalf of the VI

ARNG.

2.1.1 Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.

2.1.2 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.6 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.7 Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved environmental-friendly chemical agent to destroy micro-organisms.

2.1.8 Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

2.1.9 Key Personnel: Not applicable

2.1.10 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.11 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.12 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.14 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15 Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.

2.2 Acronyms:

AEI Army Enterprise Infostructure

AR Army Regulation

AT/OPSEC Antiterrorism/Operational Security

BI Background Investigation

CM Contract Manager

CMRA Contractor Manpower Reporting Application

COR Contracting Officer Representative

DA Department of the Army

DD254 Department of Defense Contract Security Classification Specification

DFARS Defense Federal Acquisition Regulation Supplement

DoD Department of Defense

FAR Federal Acquisition Regulation

GFP/M/E/S Government Furnished Property/Material/Equipment/Services

HQDA Headquarters, Department of the Army

HSPD Homeland Security Presidential Directive

IA Information Assurance

IS Information System(s)

KO Contracting Officer

NGB National Guard Bureau

OCI Organizational Conflict of Interest

PII Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

SSN Social Security Number

TE Technical Exhibit

USD(I) Under Secretary of Defense for Intelligence

VING Virgin Islands National Guard

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The

Government will not provide tools or equipment to the Contractor.

3.1 Property: The Government will not provide office space and operational facilities to the

Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.

3.2 Materials:

3.3 Equipment: None

3.4 Services: None

3.5 Utilities: The Government will furnish the following utility services, if applicable, at existing outlets for use in those facilities leased by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the COR on site. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph

3.0, the contractor shall furnish everything required to perform these services as indicated in

Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

5.1.1 During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended.

Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

5.1.2 Acceptable and unacceptable contract performance will be determined between the COR and the Contractor doing the cleaning on site. When the Contractor’s performance is considered to be unsatisfactory, a report shall be made to the Contracting Officer. The Contracting Officer will require the Contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. The Contractor may not be paid for that portion of performance determined to be unsatisfactory by the Contracting Officer. The staff shall have the ability to read, write, speak and understand the English language. All Contracted employees shall be able to physically complete the cleaning tasks as described in this PWS.

5.1.3.1 Contractor shall ensure that all employees and/or subcontractors have adequate knowledge of commercial cleaning chemicals, equipment and techniques necessary to perform work. The COR may require the Contractor to discontinue using any employee or subcontractor determined to be unsatisfactory.

5.1.4 The Contractor shall establish a complete Quality Control Program (QCP) for the performance requirements of this contract and shall provide a written copy of same to the

Contracting Officer no later than 30 calendar days after contract award. The Contractor will maintain the QCP throughout the contract performance; at any time upon verbal or written request, shall provide a copy to the Contracting Officer for review. The QCP shall include, as a minimum, the following:

5.1.4.1 The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

5.1.4.2 A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The Contractor shall use process control procedures and quality data analysis techniques.

5.1.4.3 Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions shall address the deficiency and an action plan to prevent future deficiencies.

Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the

Contractor.

5.1.4.4 The Contractor's performance will be compared to Industry Standards or by Standards set forth by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC). If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the Contractor, monthly payments to the Contractor may be reduced by the Contracting

Officer as deemed appropriate per bid sheet. Deductions may also be taken by the Government for defective individual services not satisfactorily performed and/or not performed. Deductions may be applied for no-shows for scheduled appointment times on the basis of daily bid items. In the event of continued unsatisfactory performance with documentation of three (3) incidents within a 6 month period where correction and time to cure have been given, the entire cleaning contract may be terminated and Contractor barred from any further bidding of Government

Contracts per FAR 9.406(a)(1).

5.2 The Contractor shall provide all necessary labor, transportation, tools, materials, equipment, and supplies required to perform services. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration

Industry. The Contractor shall use environmentally-friendly products for all maintenance and cleaning. Use of recycled materials is highly encouraged.

5.3 If work is not performed by the Contractor personally, then a bona fide supervisor with full authority to represent the Contractor shall be required to visit the work site at least twice a month to verify the work is being accomplished as specified. See attached Janitorial Services Checklist.

This representative must be someone other than the person performing the work.

5.4 Contractor Manpower Reporting Application (CMRA):

5.4.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Virgin Islands

National Guard via a secure data collection site.

5.4.2 The contractor shall completely fill in all required data fields using the following web address: http://www.sam.gov. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through

September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2020. Contractors may direct questions to the help desk at http://www.sam.gov.

5.5 SCHEDULE OF JANITORIAL SERVICES FOR PFO

Performance Tasks

Contract

Requirement

PFO

Description Lot

Description

Frequenc y

Trash

Removal

Empty all trash/waste baskets from all offices, Provide and replace, each visit, 100% (3x weekly) common areas and restrooms and remove all trash recycled trash can liners from the facility for pick up in dumpster or provided service at the facility.

Replace liner in each trash receptacle. Removal includes any accumulated full bags that is no longer in the waste baskets.

37 receptacles 3x weekly

Hard Surface

Cleaning

Damp mop all ceramic, tile, or vinyl tile areas with an appropriate chemical cleaner. Appropriate chemical cleaner. All non-carpeted floors the same standards.

14000 Square

Foot

3x weekly http://www.sam.gov/ http://www.sam.gov/

Water fountains, lavatories, stools, urinals, partitions, mirrors, chrome fixtures, etc., shall be free of dirt, streaks, stains, and water spots.

Restrooms Disinfect all restroom fixtures with environmentally- friendly chemical disinfectant.

Clean and disinfect all disinfect surfaces, floors, toilets and sinks so no encrustation on water fixtures and replace paper. Sweep and mop entire surface of restrooms. Grout on wall and floor tiles shall be free of dirt, mildew, scum and residue.

16 fixtures 3x weekly

Spot Cleaning Includes removal of finger prints or smears on glass entrance doors and interior glass in between window cleanings and surfaces that is highly noticeable including furniture or doors.

Drinking fountain – clean and disinfect all porcelain polished metal surfaces, including the cabinet, environmentally-friendly disinfectant. The drinking fountain all hard surfaces and fixtures shall be free from stains, spots, smudges, scale and obvious soil.

3x weekly

Dusting Dust all surfaces, including: chairs, desks, cabinets, furniture, window sills, and blinds, to include mini-blinds, bulletin-boards, woodwork, light fixture lens or any surface where dust may collect and is visible to the eye. This includes the tops of the cubicle walls, tops of file cabinets, tops of flat surfaces.

2x weekly

Clean Glass

Surfaces

All interior and exterior window surfaces must be cleaned inside and out with an appropriate cleaner including wiping off sills, inside and streaks, working around window stenciled signage outside, being careful not to damage that may be present, blinds, LED lights, and safety windows

Weekly

Wash Trash

Receptacles

Dirty trash containers shall be washed inside and out and shall be odor free.

37 receptacles Weekly

De-scale

Toilet Bowls and Urinals

Toilet bowls and urinals shall be free of odor and any accumulated hard deposits.

6 fixtures Weekly

Wax/Buff All ceramic, tile or vinyl tile areas will be wax and buff with appropriate cleaner

14000 Square feet

Monthly

5.6 SCHEDULE SERVICES FOR RTI

Performance Tasks

Contract

Requirement

RTI

Description Lot

Description

Frequency

Empty all trash/waste baskets from all offices and gym area. Provide and replace, each visit, 100%

(3x weekly) common areas and restrooms and remove all trash recycled trash can liners from the facility for pick up in dumpster or provided service at the facility. Replace liner in each trash receptacle. Removal includes any accumulated full bags that is no longer in the waste baskets.

receptacles

3x weekly

Hard Surface

Cleaning

Damp mop all ceramic, tile, or vinyl tile areas with an appropriate chemical cleaner. Appropriate chemical cleaner. All non-carpeted floors the same standards.

Water fountains, lavatories, stools, urinals, partitions, mirrors, chrome fixtures, etc., shall be free of dirt, streaks, stains, and water spots.

Square Foot

3x weekly

Restrooms Disinfect all restroom fixtures with environmentally- friendly chemical disinfectant.

Clean and disinfect all disinfect surfaces, floors, toilets and sinks so no encrustation on water fixtures and replace paper. Sweep and mop entire

9 fixtures 3x weekly glass entrance doors and interior glass in between window cleanings and surfaces that is highly noticeable including furniture or doors.

Drinking fountain – clean and disinfect all porcelain polished metal surfaces, including the cabinet, environmentally-friendly disinfectant. The drinking fountain all hard surfaces and fixtures

9 3x weekly cabinets, furniture, window sills, and blinds, to include mini-blinds, bulletin-boards, woodwork, 9 2x weekly

5.7 SCHEDULE OF SERVICES FOR CSMS

gym equipment’s, light fixture lens or any surface where dust may collect and is visible to the eye.

This includes the tops of the cubicle walls, tops of file cabinets, tops of flat surfaces.

Surfaces

All interior and exterior window surfaces must be cleaned inside and out with an appropriate cleaner including wiping off sills, inside and streaks, working around window stenciled signage outside, 9 Weekly

Dirty trash containers shall be washed inside and receptacles

Weekly

De-scale

Toilet Bowls and Urinals

4 fixtures Weekly buff with appropriate cleaner

Square feet

Monthly

Performance Tasks

Contract

Requirement

CSMS

Description Lot

Trash Removal Empty all trash/waste baskets from all offices and gym area. Provide and replace, each visit, 100% (3x weekly) common areas and restrooms and remove all trash recycled trash can liners from the facility for pick up in dumpster or provided service at the facility. Replace liner in each trash receptacle. Removal includes any accumulated full bags that is no longer in the waste baskets.

12 receptacles

Hard Surface

Cleaning

Damp mop all ceramic, tile, or vinyl tile areas with an appropriate chemical cleaner. Appropriate chemical cleaner. All non-carpeted floors the same standards.

Water fountains, lavatories, stools, urinals, partitions, mirrors, chrome fixtures, etc., shall be free of dirt, streaks, stains, and water spots.

9000 square feet

3x weekly

Restrooms Disinfect all restroom fixtures with environmentally-friendly chemical disinfectant. Clean and disinfect all disinfect surfaces, floors, toilets and sinks so no encrustation on water fixtures and replace paper.

8 fixtures 3x weekly

5.8 SCHEDULE OF SERVICES FOR FMS

Sweep and mop entire surface of restrooms. Grout on wall and floor tiles shall be free of dirt, mildew, scum and residue.

Spot Cleaning Includes removal of finger prints or smears on glass entrance doors and interior glass in between window cleanings and surfaces that is highly noticeable including furniture or doors.

Drinking fountain – clean and disinfect all porcelain polished metal surfaces, including the cabinet, environmentally-friendly disinfectant. The drinking fountain all hard surfaces and fixtures shall be free from stains, spots, smudges, scale and obvious soil.

Dusting Dust all surfaces, including: chairs, desks, cabinets, furniture, window sills, and blinds, to include mini-blinds, bulletin-boards, woodwork, gym equipment’s, light fixture lens or any surface where dust may collect and is visible to the eye. This includes the tops of the cubicle walls, tops of file cabinets, tops of flat surfaces.

Surfaces

All interior and exterior window surfaces must be cleaned inside and out with an appropriate cleaner including wiping off sills, inside and streaks, working around window stenciled signage outside, being careful not to damage that may be present, blinds, LED lights, and safety windows

Dirty trash containers shall be washed inside and out and shall be odor free.

12 receptacles Weekly

De-scale Toilet

Bowls and

Urinals

Toilet bowls and urinals shall be free of odor and any accumulated hard deposits.

4 fixtures Weekly

Wax/Buff All ceramic, tile or vinyl tile areas will be wax and buff with appropriate cleaner

9000 square feet

Monthly

Performance Tasks

Contract

Requirement

FMS

Description Lot

Empty all trash/waste baskets from all offices and gym area. Provide and replace, each visit, 100%

(3x weekly) common areas and restrooms and remove all trash recycled trash can liners from the facility for pick up in dumpster or provided service at the facility. Replace liner in each trash

2 receptacles receptacle. Removal includes any accumulated full bags that is no longer in the waste baskets.

Hard Surface

Cleaning

Damp mop all ceramic, tile, or vinyl tile areas with an appropriate chemical cleaner. Appropriate chemical cleaner. All non-carpeted floors the same standards.

Water fountains, lavatories, stools, urinals, partitions, mirrors, chrome fixtures, etc., shall be free of dirt, streaks, stains, and water spots.

887 Square

Foot

Restrooms Disinfect all restroom fixtures with environmentally- friendly chemical disinfectant.

Clean and disinfect all disinfect surfaces, floors, toilets and sinks so no encrustation on water fixtures and replace paper. Sweep and mop entire

2 fixtures glass entrance doors and interior glass in between window cleanings and surfaces that is highly noticeable including furniture or doors.

Drinking fountain – clean and disinfect all porcelain polished metal surfaces, including the cabinet, environmentally-friendly disinfectant. The drinking fountain all hard surfaces and fixtures cabinets, furniture, window sills, and blinds, to include mini-blinds, bulletin-boards, woodwork, gym equipment’s, light fixture lens or any surface where dust may collect and is visible to the eye.

This includes the tops of the cubicle walls, tops of file cabinets, tops of flat surfaces.

2 offices

Surfaces

All interior and exterior window surfaces must be cleaned inside and out with an appropriate cleaner including wiping off sills, inside and streaks, working around window stenciled signage outside, 3 windows & doors with glass

Receptacles

Dirty trash containers shall be washed inside and

2 receptacles

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication

(Chapter/Page)

Date of

Publication

Mandatory or

Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefa r or http://farsite.hill.af.mil/

Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspg i/current/index.html or http://farsite.hill.af.mil/

Federal Information

Processing Standards (FIPS)

Publication 201-2

Personal Identity Verification

(PIV) of Federal Employees and Contractors

(paragraph 9)

August http://nvlpubs.nist.gov/nistpubs/FIPS/NIS

T.FIPS.201-2.pdf

DoDM 5200.2 Regulation

5200.02 Procedures for the

DoD Personnel Security

Program (PSP)

04/03/2017 http://www.dtic.mil/whs/directives/corres/ pub1.html

Army Directive 2014-05

Policy and Implementation

Procedures for Common

Access Card Credentialing and

Installation Access for

Uncleared Contractors

03/07/2014 http://www.apd.army.mil/ProductMaps/P ubForm/ArmyDir.aspx

AR 190-13

The Army Physical Security

Program

02/25/2011 http://www.apd.army.mil/ProductMaps/P ubForm/AR.aspx

Homeland Security

Presidential Directive (HSPD)-

Policy for a Common

Identification Standard for

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

De-scale

Toilet Bowls and Urinals

2 fixtures buff with appropriate cleaner

887 Square feet

Monthly https://www.acquisition.gov/?q=browsefar https://www.acquisition.gov/?q=browsefar http://farsite.hill.af.mil/ http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://farsite.hill.af.mil/ http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/pub1.html http://www.apd.army.mil/ProductMaps/PubForm/ArmyDir.aspx http://www.apd.army.mil/ProductMaps/PubForm/ArmyDir.aspx http://www.apd.army.mil/ProductMaps/PubForm/AR.aspx http://www.apd.army.mil/ProductMaps/PubForm/AR.aspx https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12

Federal Employees and

Contractors

DoD 5400.11-R

Department of Defense

Privacy Program

05/14/2007 http://www.dtic.mil/whs/directives/corres/ pub1.html

DoD 5220.22-M

National Industrial Security

Program Operating Manual

02/28/2006

(Change 2:

05/18/2016)

OK http://www.dtic.mil/whs/directives/corres/ pub1.html

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

PFO

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Section

PFO

Contract Requirement

Performance Standards

Lot Description AQL %

Method of Surveillance

5.1.3.2 Checklist

posted and completed

Checklist completed by contractor

# of service space and common space

96% Spot checks by the COR

5.5 schedule of janitorial services

Waste

Receptacles free of trash, clean liners

# Receptacles

96% Planned samples and validated customer comments

5.5 schedule of janitorial services

Floor Cleaning

Free of foreign matter

Sq Ft

96% Planned Sample and validated Customer Comment

5.5 schedule of

Future

Matter

# Items serviced 96% Planned Sample and validated Customer Comment

5.5 schedule of janitorial services

Windows Accessories and streaks

# Items serviced

Customer Comment

5.5 schedule of janitorial services

Doors and Walls

Customer Comment

5.5 schedule of

Light Fixtures

# Fixtures

Validated Customer Comment

5.5 schedule of janitorial services

Sinks, Countertops And Appliances

Free of stains and clean

96% Planned sample and

Customer Comment

5.5 schedule of janitorial services

Water Fountains & Restroom Fixtures

Free of stains and customer comments http://www.dtic.mil/whs/directives/corres/pub1.html

Performance Requirements Summary (PRS)

RTI

RTI

Contract Requirement

Performance completed

Checklist completed by contractor

# of service space and common space

96% Spot checks by the COR

5.6 schedule of janitorial services customer comments

5.6 schedule of

Comment

5.6 schedule of

# Items serviced 96% Planned Sample and validated Customer Comment

5.6 schedule of janitorial services and streaks

Customer Comment

5.6 schedule of janitorial services

Customer Comment

5.6 schedule of

Customer Comment

5.6 schedule of janitorial services

Sinks, Countertops And Appliances

Free of stains and

Customer Comment

5.6 schedule of janitorial services

Water Fountains & Restroom Fixtures

Free of stains and

CSMS

CSMS

Contract Requirement

Performance completed

Checklist completed by contractor

# of service space and common space

96% Spot checks by the COR

5.7 schedule of janitorial services

Waste Removal

Receptacles free of clean liners customer comments

5.7 schedule of

Comment

5.7 schedule of

# Items serviced 96% Planned Sample and validated Customer Comment

5.7 schedule of janitorial services and streaks

Customer Comment

5.7 schedule of janitorial services

Customer Comment

5.7 schedule of

Customer Comment

5.7 schedule of janitorial services

Sinks, Countertops And Appliances

Free of stains and

Customer Comment

5.7 schedule of janitorial services

Water Fountains & Restroom Fixtures

Free of stains and

FMS

FMS

Contract Requirement

Performance completed

Checklist completed by contractor

# of service space and common space

96% Spot checks by the COR

5.8 schedule of janitorial services customer comments

5.8 schedule of

Comment

5.8 schedule of

# Items serviced 96% Planned Sample and validated Customer Comment

5.8 schedule of janitorial services and streaks

Customer Comment

5.8 schedule of janitorial services

Doors and Walls

Free of foreign

Customer Comment

5.8 schedule of

Customer Comment

5.8 schedule of janitorial services

Sinks, Countertops And Appliances

Free of stains and

Customer Comment

5.8 schedule of janitorial services

Water Fountains & Restroom Fixtures

Free of stains and

96%

Planned samples and

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference /

Deliverable Title

Frequency Number of

Copies

Medium/Format Submit To

1.4.5.6 AT Level

1 Awareness

Training

Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic

Submission

COR

1.4.5.9 iWatch

Training

Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic

Submission

COR

1.4.5.10 OPSEC

Training

Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic

Submission

COR

1.4.5.11 OPSEC

Level II

Certification for

OPSEC

Coordinator

Provide NLT 15 days after employees completed certification

1 Electronic

Submission

COR

1.4.10

Identification

Media

Return within 14 days of employee’s departure from contract performance.

Original(s) Hard Copy KO