W9127N-18Q0024.pdf

SEE ADDENDUM

(No Collect Calls)

W9127N18Q0024 17-Nov-2017

b. TELEPHONE NUMBER 8. OFFER DUE DATE/LOCAL TIME

12:00 PM 21 Dec 2017

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W9127N9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

PATRICIA A HENDRICKSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

W66QKZ72350222

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE PORTLAND DISTRICT

333 SW 1ST AVE

PORTLAND OR 97204-3440

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 960408 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

WILLAMETTE VALLEY PROJECT

CENWP-OD-V

USACE PORTLAND DISTRICT

40386 W BOUNDRY RD

LOWELL OR 97452-0429

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$7,500,000

NAICS:

721211

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9127N18Q0024

Section SF 1449 - CONTINUATION SHEET

INSTRUCTIONS TO OFFERORS

INSTRUCTIONS TO OFFEROR / CHECKLIST

FOR SUBMISSION TO SOLICITATION W9127N18Q0024:

This contract shall be awarded for the Willamette Valley Rover Gate Attendants for Pine Meadows and Schwarz campgrounds as described in the Performance Work Statement (PWS). Reference the Solicitation for the PWS.

Pricing shall be entered on all Contract Line Item Numbers (CLINs) under unit price and amount. Please write in the grand total under the last CLIN.

Offeror submission shall be electronically emailed to patricia.a.hendrickson@usace.army.mil. Attach the signed solicitation/quote and additional supporting documentation as a PDF file. We do not except facsimile (Fax) responses. If you have any questions or concerns, you may contact Mrs. Hendrickson at the above email or telephone 503-808-4638.

REFERENCE THE SOLICITATION, BLOCK 8, FOR OFFER DUE DATE AND TIME

Checkoff items if you complete them.

Standard Form 1449 – Solicitation

______ Block 17a: Enter Address, and Telephone No.

______ Block 17a Code/Facility Code: Cage Code (or DUNS, both from SAM) ______ Blocks 30a-c: Enter Signature, Name, and Date ______ CLINs: Enter Unit Price, Amount, and Grand Total

Standard Form 30 – Amendment to Solicitation (if applicable)

______ Blocks 15a-c Sign and Date Amendment

Supporting Documentation

The Offeror shall provide the following information along with the quote as per Contract Clause 52.212-2, Evaluation – Commercial Items. Reference the contract for clause and attachments for forms:

______ Factor 1 - Provide Recent or Relevant Experience and References of two projects done within the past 3 years.

______ Factor 2 – Provide Past Performance Questionnaire (Form PPQ-0) with Rating Data Sheets for two Projects.

______ Factor 3 – Provide information that demonstrates technical capabilities to perform Gate Attendant Services as defined in the PWS.

ADDITIONAL INFORMATION FOR YOUR USE:

System for Award Management (SAM)

______ Registration is required in the System for Award Management (SAM) prior to award, pursuant to applicable regulations and guidelines. Registration information can be found at www.sam.gov. To mailto:patricia.a.hendrickson@usace.army.mil http://www.sam.gov/ process the registration can take a minimum of 10 days to finalize. Registration is necessary in order for the Government (Corps of Engineers) to award a contract and do business with a contractor.

You should consider the following to include in your quote:

• Gate Attendant Services (refer to the PWS for duties).

• Insurance (refer to the PWS, Sec. 8). Provide insurance to work on a government facility for the duration of the period of performance.

• Transportation costs to attend the training days prior to open season (refer to the PWS, Sec. 4). It is the contractor responsibility to provide their own transportation, at their own cost.

• Gas/fees spent to deposit $ (refer to the PWS, Sec. 4). The Gate Attendants will pay for postage and cashier’s check fees as necessary to create weekly deposits. Gate Attendants shall not be reimbursed for these expenses. These expenses are estimated to be $50.00 to $70.00 for the season.

• Work attire (refer to the PWS, Sec. 4). Gate attendants shall provide their own work attire.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

Park Gate Attendant Services

Rover (Pine Meadows and Schwarz), at Cottage Grove and Dorena Lakes

1.0 GENERAL OVERVIEW

The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform Gate Attendant Services as defined in this Statement of Work at Pine Meadows and Schwarz Campgrounds, Cottage Grove and Dorena Lakes. The Contractor shall perform to the standards in the contract and comply with all local, state, and federal regulations during the services performed. The following information shall apply for the 2018 -2020; the Park Attendant position is at the Pine Meadows Campground at Cottage Grove Lake (mainly) and Schwarz Campground at Dorena Lake. There is one (1) Park Attendant positions that shall be open for bid. This position requires two (2) individuals working as a team. This is a non-personal services contract. This firm fixed priced contract is for a Base Year, plus Two (2) option years as per the Government’s discretion.

1.1 The total number of days scheduled for work is as follows:

1.1.1 Base year is 2018 for the Pine Meadows Campground is 52 total days; training days are from 14 – 17 May, and 6 June 2018; the work period is from 21 May to 5 September 2018, the duty/work days are from Monday through Wednesday. The work daily involves going between two campgrounds, Pine Meadows and Schwarz.

1.1.2 Option Year One (1), 2019 for the Pine Meadows Campgrounds is 52 total days, training days from 13 – 16 May, and 05 June 2019; the work period is from 20 May to 04 September 2019, the duty/work days are from Monday through Wednesday. The work daily involves going between two campgrounds, Pine Meadows and Schwarz.

1.1.3 Option Year Two (2), 2020 for the Pine Meadows Campground is 55 total days, training days from 11 – 14 May, and 3 June 2020; the work period is from 18 May to 9 September 2020, the duty/work days are from Monday through Wednesday. The work daily involves going between two campgrounds, Pine Meadows and Schwarz.

1.1.2 List of Attachments. The documents listed below are part of the Performance Work Statement and attached separately.

Attachment 1 - Contractor Discrepancy Form, can also be found at the website below:

http://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd2772.pdf

Attachment 2 - Activity Hazard Analysis Form, can also be found at the website below:

http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf

2.0 DEFINITIONS

Throughout this contract terms are defined as follows:

• Contracting Officer (KO): The Government employee who is authorized to enter into, administer, and/or terminate contracts and make related determinations and findings.

• Contracting Officers Representative (COR): The Government employee who has been authorized in writing as the contracting officer’s representative, acting within the limits of their authority.

• Quality Assurance Evaluator (QAE): The Government employees responsible for checking contractor performance.

• Contract Discrepancy Report (CDR): A written record of unsatisfactory performance by the contractor as observed by the Quality Assurance Evaluator (QAE).

• Activity Hazard Analysis (AHA): A written record determining areas and activities in which possible safety hazards exist and proposed preventative measures.

• Acceptance Quality Limits (AQL): A measurement of acceptable quality.

• Defect: A service or product output that does not meet the standard of performance specified in the contract for that service or product.

• Performance Requirements Summary (PRS): Identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective. The Government reserves the right to survey all services called for in the contract to determine whether or not the performance objectives and goals were met.

• Quality Assurance Surveillance Plan (QASP): A systematic method to evaluate the services the Contractor is required to furnish in accordance with the PWS and PRS.

• Quality Control Inspector (QCI): A Contractor’s employee responsible for monitoring and addressing issues with the quality of goods and services provided.

• Quality Control Plan (QCP): A plan developed by the Contractor which includes quality control actions necessary to meet the quality standards set forth by the contract. The plan should be in compliance with the PWS. Once approved by the Government, the plan becomes a part of the QASP.

• Outdoor Recreation Management Suite (ORMS): A computer system for management of records on camper activities related to campsite availability, reservations, camper registrations, and other information for reporting.

3.0 THE GOVERNMENT SHALL

3.1 Provide Gate Attendants with water, electric, telephone, and sewer hookups (at Pine Meadows).

3.2 Provide Gate Attendants with identification. (Name Tags)

3.3 Furnish all forms, pamphlets, and brochures for distribution to the campers. The Government shall supply all customary and usual office supplies for use in the booth.

http://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd2772.pdf http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf

3.4 Maintain grounds and other Government property used by the Gate Attendant in performance of the required duties. A refuse container for solid waste shall be provided; the gate attendants are responsible disposing trash bags into the main dumpster.

3.5 Provide one telephone for the Gate Attendant booth, and a telephone hookup to be provided for the Gate

Attendant’s personal telephone in their accommodations at the campground, providing it is reasonably secure. Personal long distance calls shall not be made at Government expense. The phone line shall not be used excessively so as to prevent incoming and outgoing calls by others. Internet use is not permitted on the park phone line. Each pad has an additional phone hookup for the Gate Attendant to obtain personal phone service at the Gate Attendant’s expense.

3.6 Provide a secure vault for the storage of funds.

4.0 THE CONTRACTOR SHALL

4.1 Gate Attendants shall perform specific duties daily related to managing a public campground and implement the NRRS reservation program in accordance with established and provided procedures. Duties include, but are not limited to, the following: maintaining current on-site records; creating tags and posting reservable facilities each morning in the park prior to the booth opening; checking site availability for customers; check-in and register campers; receiving daily arrival reports, etc. Attendants shall not take advance reservations over the phone. If applicable- remitting honor vault fees and updating records from honor vault as necessary.

Attendants shall also utilize the “ActiveWorks Software” and trained on all aspects of the campground management program by the government. Specific duties and procedures shall be detailed and further defined in the gate attendant manual, the User’s Guide and through pre-work training provided by the government. Pre- work training shall be a combination of class room time and homework. Class room training shall take place at the USFS building at Dorena Lake and the campground booth. Transportation to training site is the responsibility of the attendant.

4.2 Operate the campground entrance booth as per this performance work statement- Monday through

Wednesday. Remain in the campground “on call” as required (on duty days Monday through Wednesday, the gate attendants must remain in the campground). Schedule open booth hours for Roving Attendant position will not exceed 30 hours a week (Monday – Wednesday, split booth hours between the Pine Meadows and Schwarz Campgrounds). Hours worked in the booth each day may vary. Note- it is the contractor responsibility to provide their own transportation, at their own cost, to be able travel daily on their scheduled work days between Pine Meadows and Schwarz (approximately 15 miles one way).

4.3 Days off shall be Thursdays through Sundays for the Rovers (Pine Meadows and Schwarz) Gate

Attendants.

4.4 Perform the following while occupying the campground entrance booth and when making a minimum of three rounds through the campground at Pine Meadows and one round at Schwarz: collect camping fees, register campers, operate manual by-pass gate while assuring all users have a valid permit, provide information, distribute pamphlets, provide assistance, and inform campers and visitors about the camping regulations.

Customer Service is very important. Courtesy and professionalism are a critical aspect of the job.

4.5 Exercise tact, diplomacy and courtesy at all times while dealing with the public. The campground shall be available to anyone without regard to sex, race, creed, color, or national origin. No gratuities shall be accepted. Gate attendants shall not order anyone to leave the campground without first receiving permission from the Park Ranger or Park Manager. Groups requesting to hold special events or requesting special consideration shall be referred to the Permanent Park Ranger on duty or the Park Manager.

4.6 Provide own living accommodations, which shall be an approved, hard sided and self-contained trailer, motor home, or camping unit, which shall be parked in the site designated by the Government. There shall be only one (1) site for each two (2) person contract. The site provided is at Pine Meadows campground.

4.7 Maintain safe and sanitary conditions around living quarters at all time. No tarps or storage tents shall be used. No pens, corrals or similar facilities for pets or the raising of animals shall be located on Government property. Pets must be attended at all times and must be kept on a leash. Flowers or vegetable gardens shall not be planted.

4.8 Gate Attendant shall not solicit, advertise, sell or offer to sell any unauthorized goods or services to campers or visitors on public property (CFR Title 36, Section 327.18).

4.9 Visitors of Park Attendants. Overnight visitors of Gate Attendants must stay in the Attendant’s living quarters – otherwise, they must pay the regular camping fee and occupy the site for which they are registered. No visitors shall be allowed to access Park Attendants hook-ups at any time or park additional recreational vehicles at or near the Attendant’s designated area. The Park Manager may limit the number of visitors and length of stays. Visitors shall not be allowed in the vicinity of the gatehouse, except when they are registering or paying fees, and shall receive no preferential treatment regarding fees, site assignment or Corps and Project policies.

4.10 Provide own transportation, at no expense to the Government, in performance of duties required herein.

Only street-legal motorized vehicles, which are licensed and insured, and driven by licensed drivers, shall be used on Government property. The Gate Attendants shall be required to provide proof of valid driver’s license, vehicle registration, and vehicle insurance sufficient to meet State of Oregon liability insurance requirements for vehicle use in the campground. Their use shall be restricted to the roadways and they shall be used for ingress, egress and in performance of required duties only.

4.11 Provide phone to hookup to park phone line in living quarters (necessary for while on call). Personal long distance calls shall not be made at Government expense. The phone line shall not be used excessively so as to prevent incoming and outgoing calls by others. The phone line shall not be used for internet access.

Each pad has an additional phone hookup for the Gate Attendant to obtain personal phone service at the Gate Attendant’s expense.

4.12 Shall not be under the influence of intoxicating beverages, drugs or controlled substances while on duty or on call. Shall not be in possession of illegal substances. Note – there is a ban on alcohol at Cottage Grove and Dorena Lakes, which includes both campgrounds. This ban applies to campers, guests, staff and contractor workers (gate attendants).

4.13 Check-in and sign for keys and accountable property as required. Check-in shall at 0800 on the first day of training (14 May 2018, base year) at the Cottage Grove Recreation Office, 75819 Shortridge Hill road, Cottage Grove, Oregon 97424; (541) 942-5631. Call to confirm two weeks out.

4.14 Perform typical campground management duties as per part C, paragraphs 2 through 20. Other details of duties are contained in the Gate Attendants Handbook. If further problems arise, contact the Contract Officer Representative (COR) or Park Manager for an interpretation or decision.

4.15 Accept only US currency, Credit Cards, and personal or travelers checks payable by a US bank. When checks are used for payment, the Gate Attendant shall assure the check is: (1) a first party instrument,

(2) made payable to the “NRRS and the campground number (park specific) in the exact amount of the fee, and (4) annotated to show the camper’s home address, driver’s license number and the state of issue. Gate Attendants shall not make refunds. User Permits shall not be issued for campsites that are nonexistent or already reserved or occupied. The Gate Attendant shall honor America the Beautiful, Golden Age Passports and Golden Access passports. The bearer of such a passport and those who accompany the bearer shall be entitled to a 50% reduction in the prescribed user fee.

4.16 The computer generates Deposits for Submission upon demand. The Gate Attendant shall prepare a

Deposit for Submission and must be done once a week or anytime the amount collected approaches $5,000.00. The Deposit for Submission detail report shall show amounts collected from the sale of user permits including the quantities and numbers. Further guidance on preparing Deposit for Submission shall be provided during the training session and in the Gate Attendants Handbook.

The Gate Attendant will pay for postage and cashier’s check fees as necessary to create weekly deposits. Gate Attendants shall not be reimbursed for these expenses. These expenses are estimated to be $50.00 to $70.00 for the season. Deposit for Submission shall be mailed within two days of being generated. Mailing Deposit for Submission shall not interfere with booth operations and is the responsibility of the gate attendants.

4.17 Provide and maintain an adequate change fund ($50.00 minimum), and provide a calculator for totaling funds.

4.18 Be accountable for all User Permits issued. If a Use permit is spoiled for any reason, all copies shall be marked “Void” with an explanation and submitted to the park manager with Deposit for Submission package.

4.19 Be accountable for all money collected. Funds that cannot be accounted for shall be deducted from the contract amount. All funds shall be stored in the safe provided. All Gate Attendants must pass a background check prior to starting work.

4.20 Assign campsites to campers and advise campers that only designated campsites are to be used. Do not create and unofficial reservation system or hold sites for customers. Vehicles shall be parked in designated areas only. Campsites shall not normally be assigned for use by picnickers. Educational, non-profit groups shall be advised to make special arrangement with the Corps of Engineers Park Manager or Ranger.

Maximum stay per campsite is fourteen (14) days in any 30-day period.

4.21 Maintain a status map of the campground that is posted in the booth to show occupancy and availability of campsites (if applicable).

4.22 Gatehouse / booth. Gate attendants are responsible for keeping the gatehouse neat and organized. Only those persons under contract as Gate Attendants, and properly identified and authorized Corps employees, and contract law enforcement officials are permitted inside the gatehouse. Pets are not permitted inside the gatehouse. Smoking is not permitted inside the gatehouse. Only post items and signs approved by COR and Park Manager.

4.23 Make complete tours of the campground in accordance with the gate attendant manual. When tours are made while the gatehouse is open, one on-duty attendant must remain at the gatehouse while the other tours the campground. When touring the campground, gate attendant must be able to contact people to inform them of rules and check user permits in vehicle windows to make sure they are valid.

4.24 When booth is open, one host must remain in booth at all times. The other host needs to be available to contact people in line to speed up the registration process, open the bypass gate and perform rounds in the park.

4.25 Report all non-routine communications with local law enforcement officers to the permanent park ranger on duty as soon as practical.

4.26 Report all disturbances and violations of campground rules to the Park Ranger (permanent park ranger on duty) or Park Manager. Gate Attendant shall not attempt to apprehend violators. Vehicle license numbers and descriptions of vehicles and violators shall be obtained when possible; this may be coordinated with the Law Enforcement. Report and safely observe all after hours disturbances in accordance with local policy. Policy shall be discussed at training and shall be outlined in Gate Attendant manual.

4.27 Promptly, accurately and completely report to Permanent Park Ranger on duty (shift lead) all accidents and incidents, any situations that could adversely affect the health and safety of the visitors, or potentially result in a law suit against the government.

4.28 Do not carry firearms in the campground.

4.29 Dress code and uniforms. Gate attendants shall provide their own work attire. Maintain a clean and neat appearance when dealing with the public. Gate attendants must wear uniforms and identification during duty hours and when making contact with the public during “on-call hours.” Gate attendants shall wear a khaki shirt with collar and sleeves, such as a “polo style”, “golf shirt” or blouse. Shirt shall be worn buttoned. Attendants shall dress is a neat fashion in properly fitting, clean, wrinkle free clothing that is in an acceptable condition (no holes, patches, or signs of “wear” such as fading, missing buttons, broken zippers, stains or fraying or signs of former patches or nametags). Bermuda-style shorts or knickers may be allowed, but excessively short and/or tight pants and skirts, swimwear, undershirts, tank tops, halter tops, cutoff shirts, sandals, thongs, or similar attire shall not be allowed. Gate Attendant Identification (nametag) shall be provided by the Government. Nametags shall be worn on the shirt at all times while working.

4.30 Follow the policies and procedures set forth in the Gate Attendant’s Manual and as set by the Park Manager and COR. More than 3 legitimate complaints from the public regarding rudeness, favoritism, discrimination, bad language, or violations of policies and procedures shall be considered grounds for termination of contract.

4.31 Report equipment and facility breakdowns to the Corps of Engineers Maintenance Worker, Permanent Park

Ranger (shift lead), or Park Manager.

4.32 Submit a written critique to the Park Ranger or Park Manager regarding the specifications of this contract, Gate Attendant duties or any other aspect of the Gate Attendant program, concurrently with the final billing of this purchase order. A critique form shall be furnished by the COR or Park Manager.

4.33 In case of emergency the Gate Attendant may be requested to cover an extra shift or shifts. In this event the contractor shall bill the Corps for the extra shift or shifts at a prorated price, based upon the total cost of the contractor’s bid divided by the work days in the contract period.

4.34 In case of emergency the Gate Attendant may be requested by the Park Manager or the permanent on duty

Park Ranger to provide coverage at the another Corps operated campground in the Willamette Valley and shall do so and provide his/her own transportation. In this event the Gate Attendant shall bill the Corps for transportation costs to the location you are not normally assigned to at the mileage rate specified in the Joint Travel Regulation, reference website http://www.defensetravel.dod.mil/site/otherratesMile.cfm. This bill shall be submitted with the monthly bill for the contracted gate attendant service.

4.35 The Gate Attendant to provide their own medical insurance. Medical insurance and expenses shall not be covered or paid for by the U.S. Army Corps of Engineers.

4.36 Key Control. The Contractor shall establish and implement methods of making sure all keys issued to the

Contracting by the Government are not lost, misplaced, or duplicated and are not used by unauthorized persons. The Contractor shall immediately report to the Quality Assurance Personnel (QAP) or COR any occurrences of lost or duplicate keys.

http://www.defensetravel.dod.mil/site/otherratesMile.cfm

In the event keys, other than the master keys, are lost or duplicated, the Contractor may be required, upon written request of the COR, to re-key or replace the affected lock(s) without cost to the Government. THE Government may, however, at its option, replace the affected lock(s) or perform re-keying and deduct the cost of such from the monthly payment due the Contractor. The Contractor shall prohibit the use of keys, issued by the Government, by any persons other than the Contractor’s employees and opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in performance of contract work requirements in those areas.

5.0 PERFORMANCE REQUIREMENT SUMMARY

5.1 It is intended to ensure that the Government receives the services for which it contracted. The Government shall only pay for services received. The Performance Requirements Summary (PRS) determines if the contractor meets the performance standards of the contract, as well as provides guidelines for how and when surveillance shall be performed. It ensures timeliness, effectiveness, and that the contractor is delivering the results specified in the contract. Government contract quality assurance shall be performed at such times and/or places as may be necessary to determine the services conform to contract requirements.

5.1.1 If the Contractor fails to perform at any time and the work is deemed critical by the COR, Government forces may be assigned to perform the work. If this occurs, the Contractor shall be required to reimburse the Government for the full costs of the work performed including labor, materials, transportation, and supervision.

5.1.2 Performance Requirements Summary. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success and are outline in the gate attendant manual pertaining to ORMS procedures and campground policies (title 36th CFR).

Performance

Objective Standard AQL Surveillance

Method Campground Entrance Station

The Entrance Station is observed to be clean, orderly, and well stocked with supplies. The Contractor requests additional supplies well before they run out.

90% Periodic Inspection

Campground Reservation System

The Contractor enters data into the NRRS database promptly and accurately, without assistance. Reports and reconciliation are done at the end of each Duty day as per OMRS manual.

100% 100% Inspection of Reports

Federal Fee Collection All monies are accounted for and secured. 100% 100% Inspection of Reports

Remitting Fees Remittances are completed at the end of each Shift and whenever total collected exceeds $5,000.

100% 100% Inspection of Reports

Campground Checks Campground checks are performed according to the required schedule (minimum 4 times per duty day).

90% Periodic Inspection

Posting Reservations and Notices

Reservations and notices are posted timely, as described in the Gate Attendant Handbook. The occupied site list from NRRS matches observed occupancy in the campground.

90% Periodic Inspection

Campground Checks – incident handling/reporting

Incidents and violations are handled timely and professionally and reported to the appropriate authorities. The Entrance Station reports are complete and current.

100% 100% Inspection of Log Book

Campground Policies The Contractor’s campsite is clean and orderly.

Contractor is expected to follow all campground policies.

90% Periodic Inspection

Appearance The contractor is observed wearing all components of the designated uniform when on duty. Clothing is neat, clean, and repaired.

90% Periodic Inspection

Deliverable Frequency # of

Copies Medium/ Format Submit To

Driver’s license, vehicle registration, proof of insurance

Once – during Orientation Period One Hardcopy COR

Fee Remittance & Documentation

Once per week and whenever fees collected total $5,000 or more. As per Gate Attendant Manual

Two Hardcopy Originals

Recreation Fee Collector

(RFC)

5.2 Surveillance. Random inspections by the COR, in addition to complaints from project personnel and/or visitors areas under this contract, shall serve as the surveillance method. If the COR discovers deficiencies and/or receives complaints, the COR shall pass them on to the contractor's Quality Control Inspector (QCI) for correction.

5.2.1 Quality Control. The contractor, not the government is responsible for quality control actions necessary to meet the quality standards set forth by the contract; as outline and specified in the gate attendant manual- ORMS procedures and campground policies. The contractor shall develop and submit his Quality Control Plan (QCP) for Government approval after award in compliance with the statement of work.

Once accepted, the QCP becomes a part of the Quality Control Surveillance Plan (QASP). The QASP is made part of the solicitation but not a part of the resultant contract. The QASP is not a contractual instrument and may be changed at the contracting officer’s (KO) discretion. The contractor then uses the QASP to guide and document the implementation of the required management and quality control actions to achieve the specified results. The Government reserves the right under the Contract Terms and Conditions--Commercial Items (FAR 52.212-4) to inspect and test the services called for by the contract, to the extent practicable at all times and places during the term of the contract. Non-conforming services shall be rejected. [This is a contractual deliverable that is required to be obtained PRIOR to work commencing. Both the COR and CS have to approve this living document prior to work commencing]

5.2.2 Unacceptable Performance. When performance is determined unacceptable, as defined in the

Performance Requirements Summary, the Government Quality Assurance Evaluator (GQAE) shall inform the contractor’s on-site representative that performance is unacceptable and provide written documentation by use of the form DD 2772, Contract Discrepancy Report, (see attachment 1). By initialing and dating the form, the contractor is only acknowledging notification of unacceptable performance. Disputes in surveillance should be referred to the KO.

5.2.3 The Technical Point of Contact shall notify the COR and the KO of less than acceptable performance. If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount.

Daily cleaning/sanitation are not considered re-performable work, and shall result in a deduction for non-performance of work. When the defect(s) in services cannot be corrected by re-performance, the Government may:

a. Require the Contractor to take necessary action to ensure future performance conforms to contract requirements.

b. Reduce the contract price to reflect the reduced value of the services performed.

c. If the Contractor fails to promptly re-perform the services, or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may:

1) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service or

2) Issue Cure Notice

3) Terminate the contract for Government Convenience.

4) Terminate the contract for Cause.

5.2.4 Correction of Non-Performance of Work. The Contractor shall employ an adequate quantity of personnel to insure that any area found to be not in compliance and therefore not acceptable, shall be made acceptable by the performance or re-performance of the work, where such re-performance is possible, during the first business day after noncompliance has been observed by or reported to and verified by the

COR.

5.2.5 Standard. Recurring defects are not permitted for any of the above service items. For example, if the

COR discovers litter left in the vicinity of recreation area covered under the contract, the contractor is required to correct the defect through re-performance. No defect is recorded against the contractor's performance. However, if this same situation occurs again during the contract period, a defect shall be recorded and reported to the KO for appropriate action in accordance with FAR 52.212.4, Contract Terms and Conditions-Commercial Items (May 1997).

5.3 Verification of Work. If the Contractor performs work other than at the scheduled time, the Contractor shall notify the COR prior to completion of work in order to secure any payment. Work performed at times other than posted on the schedule and not coordinated with the COR shall be considered not completed.

After the work schedule has been approved, a copy of it shall be posted in the various places that the Contractor shall be working. The Contractor shall initial this work schedule each day to show the specificitems of work that were accomplished.

5.4 Damages Caused by the Contractor. The Contractor shall be held accountable and liable to the

Government for any damages to government facilities, fixtures, furnishings, equipment, or grounds caused by the Contractors or their employees.

5.5 Interference with Government Operations. The Contractor and the Contractor’s employees shall perform all work in such a way as to not interfere with regularly scheduled Government operational activities.

5.6 Services During Repair Activities. It is expected that during the period of this contract that occasional repairs may have to be made by electricians, plumbers, carpenters, or other maintenance personnel within the project. All large debris generated by such activities shall be removed by the Government personnel, who shall also clean up the affected area by sweeping with brooms and depositing such collected matter into wastebaskets. The Contractor shall thereafter accomplish the janitorial services as specified to restore such areas to their original cleanliness.

5.7 Lost and Found. It is the responsibility of the Contractor to instruct his employees that all articles of possible personal or monetary value found by the Contractor’s employees must immediately be turned in to the COR.

6.0 SAFETY AND ENVIRONMENTAL REGULATIONS

6.1 The Contractor shall follow all safety regulations as set by OSHA, Corps of Engineers Safety Manual EM 385-1 and project safe clearance procedures. Where conflicts in safety regulations occur, the COR shall designate the applicable regulation to be followed. In accordance with EM 385-1, the Contractor shall prepare a Job Safety Activity Hazard Analysis (see attachment 2) for approval by the COR prior to commencement of work. The online link to the 2008 Corps of Engineers Safety Manual EM 385-1 is as follows: http://www.usace.army.mil/CESO/Pages/EM385-1-1.aspx.

6.2 An additional site shown below contains many tools in helping fill out the safety and health program forms.

http://www.usace.army.mil/CESO/Pages/Home.aspx. This site shall contain a link to any interim changes to the 2008 safety manual as well as any global interpretations and/or questions that have been asked about the EM. Forms for required Activity Hazard Analyses and Position Hazard Analyses are available via this site as well.

6.3 Job Safety Analysis. The Contractor shall determine those areas and activities in which possible safety hazards exist during the on-site visit of the Willamette Valley Project and note such information on the Activity Hazard Analysis (example in EM-385-1). When completed, the Contractor shall identify hazards in each phase of services performed, what preventative measure the contractor proposes to take to prevent such accidents and then return to the COR to retain on file. The Contractor or the Contractor’s employees shall report any circumstances of needed repair of the facility or unusual soiling of any area which may affect the performance of the work and unhealthful or hazardous conditions or any delays or interference with the work caused by the employees or the Government to the ranger on duty.

6.4 Cleaning Products. The COR and the Project’s Environmental Compliance Coordinator shall approve all cleaning products. The contractor shall use only environmentally friendly cleaning products. Employees shall be briefed in hazardous communication – proper labeling and storage, MSDS Sheets, etc. – by the Environmental Compliance Coordinator. This shall be conducted at the Pre-Work Meeting.

6.5 Accidents. The Contractor or the Contractor’s employees shall report any circumstances of needed repair of the facility or unusual soiling of any area which may affect the performance of the work and unhealthful or hazardous conditions or any delays or interference with the work caused by the employees or the Government.

6.5.1 In the event that an accident or injury occurs to Contractor personnel, the Contractor shall first notify the

Lookout Point Control Room, and then the COR.

6.5.2 Accident Reports - The Contractor shall make a written report of each separate case of an injury or accident. The report shall include, but not be limited to; location, nature of the injury or accident, authorities notified, and the action taken along with any other pertinent information. The report shall be accompanied by sketches, graphs/drawings, and photographs as needed and forwarded to the COR within 24 hours.

7.0 SECURITY REGULATIONS

7.1 The Contractor, before initiating the performance of work, shall provide the COR with a list of all employees who shall perform work under this contract. The list shall include the full name, aliases, social security number, and work assignment of each employee. The Contractor shall notify the COR in writing of any addition, deletion or change in work assignment within one day of such change. Upon completion or reassignment individuals are required to return access cards/keys to the designated COR.

7.2 All Contractor and associated sub-contractor employees, before initiating performance of work, shall complete training on security and procedures in fulfillment of OPORD 2013-74.

7.3 Anti-Terrorism (AT) Level I Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall http://www.usace.army.mil/CESO/Pages/EM385-1-1.aspx http://www.usace.army.mil/CESO/Pages/Home.aspx complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the KO (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

7.4 Access and General Protection/Security Policy and Procedures. All Contractor and all associated sub‐ contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

7.5 For contractors who do not require CAC, but require access to a DOD facility or installation.

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

7.6 Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say

Something). The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

7.7 For Contracts that Require OPSEC Training. All new contractor employees will complete Level I

OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the KO (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum.

7.8 Pre‐screen candidates using E‐Verify Program. The Contractor must pre‐screen Candidates using the E‐ verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to ensure the correct information is entered into the E‐verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

8.0 GENERAL

8.1 Contract Administration. Contract will be administered by the following:

http://jko.jten.mil/courses/atl1/launch.html http://www.uscis.gov/e-verify

US Army Corps of Engineers, Portland District PO Box 2946

ATTN: CECT-NWP-S

Portland, Oregon 97208-2946

Purchasing Agent: Patricia.A.Hendrickson@usace.army.mil, 503-808-4638

Contracting Officer’s Representative:

Raymie.L.Briddell@usace.army.mil, 541-349-3041 Mark.E.Chappelle@usace.army.mil, 541 942-5631 ext. 5617

8.2 Invoice Submittals

Original to:

U.S. Army, COE, Finance Center Attn: CEFC-AO-P 5722 Integrity Drive Millington, TN 38054-5005

One Copy to the following:

Raymie.L.Briddell@usace.army.mil, 541-349-3041 Mark.E.Chappelle@usace.army.mil, 541 942-5631 ext. 5617

8.3 Insurance. The Contractor shall, at its own expense, provide and maintain during the entire performance period of this contract, at least the kinds and minimum amounts of insurance required by this Clause as follows:

TYPE AMOUNT

1) Workman's Compensation and Employer's As legally required by the State wherein Liability (including Federal Longshoremen and the work is being performed.

Harbor Worker's Insurance).

2) Comprehensive General Liability Insurance Personal Injury Liability:

$500,000 per occurrence

Property Damage (may be included in general aggregate limits or combined single unit coverage):

3) Automobile Liability Personal Injury Liability:

$500,000 per person $500,000 per occurrence

Property Damage (may be included in general aggregate limits or combined single unit coverage):

4) If single general aggregate limits or combined single unit coverage is obtained for General Liability and/or Automobile Liability coverage, minimum amounts shall be the sum of the personal injury and property damage coverage required above. Umbrella Form Excess Liability insurance coverage shall be mailto:Patricia.A.Hendrickson@usace.army.mil mailto:Raymie.L.Briddell@usace.army.mil mailto:Mark.E.Chappelle@usace.army.mil mailto:Raymie.L.Briddell@usace.army.mil mailto:Mark.E.Chappelle@usace.army.mil added to general liability and automobile liability coverage to determine if minimum insurance limits are met.

8.4 Walsh-Healey Public Contracts Act or the McNamara-O'Hara Service Contract Act (SCA) (If

Applicable). Every employer performing work covered by the Walsh-Healey Public Contracts Act or the McNamara-O'Hara Service Contract Act (SCA) is required to post a notice of the compensation required (including, for service contracts, any applicable wage determination) in a prominent and accessible location at the worksite where it may be seen by all employees performing on the contract. A copy of the poster is available in two versions at the following DOL website:

http://www.dol.gov/whd/regs/compliance/posters/sca.htm

8.5 Veterans Employment Emphasis for U.S. Army Corps of Engineers Contracts. U.S. Army Corps of

Engineers (USACE) contractors and subcontractors at all tiers are encouraged to promote the training and employment of U.S. veterans while performing under a USACE contract. While no set-aside, evaluation preference, or incentive applies to the solicitation or performance under the resultant contract, USACE contractors are encouraged to seek out highly qualified veterans to perform…