B03_Solicitation_Package.pdf

SOLICITATION NUMBER W9126G-20-R-0019

US ARMY CORPS OF ENGINEERS FORT WORTH DISTRICT

This is a combined synopsis/solicitation for a commercial service. The contractor shall provide all personnel, transportation, parking, supervision, and non-personal services necessary to perform mail services for the Cooperative Administration Support Unit (CASU) as defined in the Performance Work Statement. Contract shall be for mail services in three locations; Fritz G. Lanham Federal Building, 819 Taylor Street, Fort Worth, TX 76102, Earle Cabell Federal Building, 1100 Commerce Street, Dallas, TX 75242 & Department of Education (DOE) at 1999 Bryan St. Bryan Tower, Dallas, TX 75201.

This acquisition is SET ASIDE 100% for Small Business

NAICS CODE:491110

SIZE STANDARD: $8,000,000

Prior award information: Contract No. W9126G-17-C-0006, Admin & Logistics Services

Offers for this solicitation are due on December 23, 2019 by 12:00 PM CST Email all offers to sandra.justman@usace.army.mil Offers will be accepted via “EMAIL ONLY,” no fax, mail, express mail, or hand carry, “NO EXCEPTIONS.”

Subject line of email must include the solicitation number.

The Government will utilize CPARS and PPIRS to check the offeror's past performance. The contractor shall perform to the standards in this contract.

OPTIONS

The Government will evaluate offers for award purposes by adding the total price for all options years to the total price for the basic requirement. Please include the pricing for four (4) option years in your offer.

Evaluation of options shall not obligate the Government to exercise the option(s).

THEFT BOND

Contractor employees shall be BONDED against theft. Bond need not exceed $10,000.00 for purposes of this contract. Prior to starting work, proof of bonding shall be provided to the Contracting Officer. (See section 1.2 (h) in PWS)

SYSTEM FOR AWARD MANAGEMENT (SAM) is REQUIRED to receive an award on all federal government contracts. Therefore, contractors are encouraged to begin this process sooner rather than later. If already registered, please ensure your registration is ACTIVE. The website to register with SAM is: www.sam.gov.

DATA UNIVERSAL NUMBERING SYSTEM (DUNS) is REQUIRED. Dun & Bradstreet (D&B) provides a DUNS Number, a unique nine digit identification number, for each physical location of your business.

DUNS Number assignment is FREE for all businesses required to register with the US Federal government for contracts or grants in the System for Award Management (SAM see below).

The offeror shall decide how many workers are needed to fulfill this requirement.

A Wage Determination is included in the solicitation. The offeror will need to determine the categories which the employees will be paid under.

PERFORMANCE WORK STATEMENT (PWS)

Cooperative Administration Support Unit (CASU) Mail Room Services

1. GENERAL: This is a non-personal services contract to provide CASU Mail Room Services.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, transportation, parking, supervision, and non-personal services necessary to perform mail services for the Cooperative Administration Support Unit (CASU) as defined in this Performance Work Statement. Contract shall be for mail services in three locations; Fritz G. Lanham Federal Building, 819 Taylor Street, Fort Worth, TX 76102, Earle Cabell Federal Building, 1100 Commerce Street, Dallas, TX 75242 & Department of Education (DOE) at 1999 Bryan St. Bryan Tower, Dallas, TX 75201. The contractor shall perform to the standards in this contract.

1.2. Scope:

a. The Contractor shall provide the services of receiving, processing, distributing and dispatching official mail, correspondence, communications and parcels for all agencies participating in the CASU mail services. The types of materials to be handled include information of various types, such as letters, magazines, newspapers, books, boxes, maps, drawings and pouches to maximum weight of 70 pounds. The information handled includes materials of all types not "mail" per se. The Contractor shall also be responsible for picking up official outgoing correspondence, packages, mail and communications; sorting, consolidating, packing, wrapping and metering official mail and delivering mail to the U.S. Post Offices (USPS) at the following Locations: First floor of the Earle Cabell Federal Building, 1100 Commerce Street, Dallas, TX 75242 and first floor of Fritz G. Lanham Federal Building, 819 Taylor Street, Fort Worth, TX 76102.

b. The Contractor shall prepare all correspondence, packages and mail for transmission in compliance with U.S. Postal Service (USPS), express mail and CASU requirements.

c. The Contractor shall be totally responsible for the safety of all mail and parcels in its possession. At no time shall any such items be permitted to be disclosed.

d. The Contractor shall monitor the three (3) postage meters at all times to make sure they are functioning properly. The Contractor shall also ensure that there is sufficient postage in the metered mail system -- no less then $2,000 at all times to conduct the continuing daily operation of the mail service. If postage is running low, please contact CASU Manager Misti Cedillo, 817-886-1396 for additional postage.

e. The Contractor will update each meter, once a week, on Friday afternoon's and report update to CASU Manager.

f. The USPS will provide a tub and gurney for mail picked up and taken back to the CASU mail room and a listing of designated customer service representatives for problem reporting.

g. Contractor shall provide services to support using agencies to include, but not limited to, processing Express letters and packages, and registered and/or certified mail. Duties include preparing mailing labels for Express Mail services and tracking receipt when requested by sender. Registered and Certified mail is to be logged in by control numbers assigned on the envelopes, Unidentifiable mail shall be opened and routed to appropriate offices (based on subject matter); this applies to Corps of Engineers as well as Participating agencies incoming mail. Any questions should be addressed to Misti Cedillo, CASU Manager.

h. Contractor employees shall be BONDED against theft. Bond need not exceed $10,000.00 for purposes of this contract. Prior to starting work, proof of bonding shall be provided to the Contracting Officer.

i. Equipment Inventory:

Initial Inventory of Equipment: The Contractor and a Government representative shall conduct a joint inventory of all Government-furnished equipment within 10 days of the contract period. The Contractor and the Government representative shall jointly determine the working condition and order of all equipment. Items of equipment not in working order and any discrepancies beyond fair wear and tear shall be recorded. The Contractor and Government representative shall certify their agreement as to working order and discrepancies. If the Contractor does not choose to participate in the inventory, the Contractor must accept as accurate, the listing of equipment provided by the Government.

j. Follow-Up Inventory of Equipment. All Government property or equipment shall be jointly inventoried annually by the Contractor and a Government representative, coordinated by CASU.

At any time Government-furnished property is lost, damaged or destroyed, the Contractor shall notify the authorized Government representative, Misti Cedillo, within 24 hours or as soon as facts are known, whichever occurs first. The Contractor shall be liable for loss or damage to Government property beyond fair wear and tear in accordance with Government-Furnished Property Clause in Section J. Adjustment shall be effected either by withholding amounts owed the Contractor or by direct payment by the Contractor, the method to be determined by the Contracting Officer. In the case of damaged property, the amount of compensation due the Government by the Contractor shall be the actual repair value. In the case of loss or damage beyond economical repair, the amount of the Contractor's liability shall be the depreciated value of the item, to be determined by the Contracting Officer, in accordance with AR 735-5, Chapter

14. Any failure of the Contractor to agree with such determination shall be treated as a dispute over a question of fact pursuant to the "Disputes" clause of this contract.

1.2.1 INCOMING MAIL:

a. All mail shall be picked up from the USPS between 8:00 a.m. and 10:00 a.m. each day, Monday thru Friday for Ft. Worth and at 11:30 am for Dallas and DOE, and taken to the mail center for processing.

b. Controlled mail (certified, registered, and express) shall also be picked up from the USPS between 8:00 a.m. and 10:00 a.m., each day Monday thru Friday and taken to CASU Mail Center for processing. (Controlled mail shall not be opened by Contractor personnel unless the addressee cannot be determined or identified by the mailing address on the envelope).

c. U.S. Army Corps of Engineers Bids/Proposals. The Contractor can determine from the markings on the envelope, CESWF-CT that the piece of mail is a bid/proposal, it shall be date-time stamped and delivered to the Secretary of the Chief, Contracting Division, within one hour of receipt or sooner, if necessary, for bid opening or time for receipt of proposals.

d. Mail not identifiable for delivery shall be opened and routed according to subject matter. The CASU Manager Misti Cedillo, 817-886-1396, room 3A37 will resolve any questionable pieces.

e. The Contractor shall sort the incoming mail into the sort modules according to the address.

Periodically, at the request of the participating agency the incoming mail will be counted (see attached #1) and weighed. Mail too large for the sort modules will be marked for addressee (same as the address on the sort modules) and placed on a table for delivery. Mail addressed to an individual (without an office symbol) will be identified from a current listing of agency employees, supplied by the agencies.

f. Mail for the U.S. Army Corps of Engineers not addressed to a specific office and/or addressed to "Commander", shall be opened for routing. Mail for the U.S. Army Corps of Engineers signed by Colonels and above and/or District Engineers or Commanders shall be sent to CESWF-DE.

g. Consolidated and/or pouch mail shall be opened and the contents distributed to addressee as specified.

h. Packages received from shipping companies (UPS, Federal Express, Airborne, or other overnight services) shall be logged into the computer through the Corps of Engineers website, www.campusship.ups.com and delivered to recipient within one (1) hour of receipt.

i. All mail received in the CASU Mail Centers (Dallas/Fort Worth) addressed only to Commander, U.S. Army Corps of Engineers shall be delivered unopened to the appropriate location as follows:

Dallas –Commander U.S. Army Corps of Engineers ATTN: CESWD-ZA, Room 831 Earle Cabell Federal Building, Dallas TX

Fort Worth –Commander U.S. Army Corps of Engineers ATTN: CESWF-DE, Room 3A32 Fritz G. Lanham Federal Building, Ft. Worth TX

1.2.2 INTERNAL MAIL:

a. Correspondence for internal distribution and outgoing mail shall be picked up on the mail runs, (see attachment #2 Schedule). Correspondence for internal distribution shall be sorted into the appropriate sort modules for delivery on the next run. Outgoing mail shall be placed on sorting tables for out-processing.

b. The Contractor shall receive and distribute locally produced information such as pamphlets, directives, newspapers, etc., using distribution lists provided and/or as directed by the originating office.

c. Government printing offices will occasionally deliver volumes of printed material to the CASU Mail Center for internal distribution or processing for mailing. These special mailings shall be distributed within 24 hours of receipt. If the contractor is unable to meet this time restriction, the COR shall be notified so that appropriate arrangements can be made.

1.2.3 OUTGOING MAIL:

a. The Contractor shall process outgoing mail by separating letters, flats and parcels. Separate correspondence for mailing as a separate piece or as part of consolidated/pouch mail packages for field offices as necessary. Place mail into previously addressed envelopes as necessary.

b. Separate copies of letters from the original and make distribution as indicated on copies.

Original is folded and inserted into previously addressed envelope and sealed.

c. Weigh, calculate and apply necessary postage to all controlled mail delivered to the USPS prior to 4:00 p.m., and secure necessary signatures from USPS personnel and return registered mail to the CASU Mail Center. Controlled mail shall not be accepted for processing if time will not permit the delivery to the U.S. Post Office prior to established deadline.

d. Corps of Engineers consolidated packages shall be prepared in accordance with instructions from originating office.

e. Consolidated/Pouch mail for the U.S. Army Corps of Engineers shall be pulled, packaged, metered and mailed out each day NLT 4:00 PM. Consolidated/Pouch mail for General Services Administration shall be pulled, packaged, metered and mailed at the same time each day, EXCEPT Thursdays.

1.2.4 MAIL DELIVERY AND PICKUP SERVICE:

a. The Contractor shall provide mail pickup and delivery service between the CASU Mail Center and specified points identified in the Mail Point Schedule (See attached #3). Contractor personnel shall be required to know all locations on the routes and mail agency codes. Boxes or parcels that are too large to be taken on scheduled runs are to be delivered upon completion of the run, and are considered part of the run. Mail picked up during the mail runs shall also be delivered to the Mail Center at completion of mail run.

b. Deliveries and pickups shall be made as specified in attachment 2, or as revised by the Government by modification. Runs will begin from the Mail Center Monday thru Friday at 10:30 a.m. and 2:30 p.m., for the Ft. Worth Federal Building. Runs will begin around 9:00 and 3:00 at the Dallas Federal Building and the Department of Education (DOE) at 1999 Bryan St. Bryan Tower. Accuracy and timeliness are of primary importance.

c. The Government reserves the right to make changes to the schedule at any time during the contract performance. Any change in the requirements of this contract will be processed as a contract modification.

1.2.5 PACKAGING AND WRAPPING:

a. The Contractor shall package, wrap, seal and appropriately mark outgoing packages and parcels. Items requiring boxing shall be appropriately packed, wrapped, and secured.

Packaging requires placing items in proper size containers using packing material as necessary.

Packages shall be secured with the proper tape to meet postal regulations.

b. Marking includes affixing labels, marking as necessary with stamps, i.e., First Class, Priority, Fragile, etc., in compliance with USPS regulations.

c. Maximum size of packages will not exceed 108 inches width.

d. Estimated number of packages to be packed, wrapped and marked is approximately 10 per day.

1.2.6 METERING MAIL:

The Contractor shall prepare and meter outgoing mail including domestic and foreign mail, packages, and other supplemental mailings. The contract employees will be required to operate electronic scales and metering machines that are provided by the Government to send outgoing mail by USPS or other mail vendors as required. The critical nature of the CASU mail requires that all mail be metered and mailed the same day it is received (an average of 10 pieces per week for Dallas, 150 pieces per week for DOE and 300 pieces per week for Fort Worth).

Exceptions to same-day mailing are at the discretion of the CASU Director.

a. The Contractor shall submit the following information to CASU as stated:

i) Computer-generated meter reports by customer- once monthly and/or as requested by CASU.

A file of these reports will be maintained by the Director, CASU with a duplicate maintained by the contractor.

1.3 Period of Performance:

a. Period of performance is scheduled for one 12-month base period and four (4) optional periods of 12 months each.

b. Phase-In Period:

The contract period is scheduled to begin 10 January 2020. The new contractor shall be ready to begin the phase-in period on that date. The phase period lasts no more than five (5) business days and consists of the former contractor and the Government conducting a phase-in period for the new contractor to effect an orderly and efficient transition from one contractor to another.

After the transition period, the successor contractor shall be responsible for whatever employee training is required.

1.4 General Information

1.4.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP (Quality Control Plan) is to be delivered, i.e., within 15 days after contract award or with the contractors proposal if it is an evaluation factor, three copies of a comprehensive written QCP shall be submitted to the KO and CASU Director within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to his QC system.

1.4.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

GOVERNMENT OBSERVATIONS:

Other Government personnel such as Agency Directors, Commanders, or other higher headquarters staff are authorized to observe Contractor operation, when escorted by CASU or any other authorized representative of the Contracting Officer. However, these personnel may not disrupt the Contractor's performance. At times, staff visits by be conducted by the CASU personnel for periodic inspections.

1.4.3 Government Holidays: Work will not be required on Federal holidays which include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.4.4 Hours of Operation:

a. The contractor shall provide Mail services during the following hours: Monday thru Friday, 7:45 a.m. to 4:15 except for Federal holidays.

b. Contingencies:

(1) During inclement weather, any request for deviations from the time schedule must be approved by CASU. Extreme weather conditions (heavy snow, icy conditions & etc.) may warrant office closure or a change in time for reporting for duty. In the event of inclement weather, Contractor's employees are expected to report to work unless CASU notifies the Area Manager or designated alternate regarding building closure or time changes.

(2) Emergency situations (i.e., structural fire, accidents and rescue operations, civil disturbances, disaster warnings, etc.) may necessitate the Contractor operating on an extended basis. If this occurs, a modification to the contract may be issued in accordance with the clauses of this contract. The Contractor shall provide these extended services as directed by the Contracting Officer. Payment for these services shall be negotiated.

(3) Interrupted services may be necessitated by fire drills, tornado drills or other scheduled safety and emergency training exercises. Such interruptions will be considered when assessing Contractor performance for the affected period.

(4) In the event the contractor's services are not required due to a furlough or Government agency shutdown, the contractor will not be paid for that downtime. CASU will notify the Contractor, Area Manager/alternate if this should occur.

(5) Downtime: The level of service may be reduced due to equipment malfunction, power failure or other circumstance creating downtime. If downtime is due all or in part to the fault of the Contractor, the Contractor will make up that downtime. Downtime of any type will be reported immediately to the CASU Director. A log will be maintained showing exact downtime and the reason for downtime.

(6) STRIKE CLAUSE: In the event of work slowdown or strike, there shall be a contingency plan prepared by the Contractor which insures that an acceptable performance level shall be maintained during such slow-downs or strikes.

1.4.5 Place of Performance: The work to be performed under this contract will be performed at;

DALLAS AREA

U.S. Army Corps of Engineers Earle Cabell Federal Building, Room 826 1100 Commerce Street Dallas, TX 75242

Department of Education (DOE) Bryan Tower 1999 Bryan St.

Dallas, TX, 75201

FORT WORTH AREA

Fritz G. Lanham Federal Building, Room 1D09 819 Taylor Street Fort Worth, TX 76102

U.S. Army Corps of Engineers General Services Administration Corps of Engineers Human Resources Department of Transportation/OIG Department of Housing and Urban Development U.S. Department of Agriculture Federal Transportation Administration United States Department of Agriculture-Finance

1.4.6 Type of Contract: The Government will award a firm fixed price contract.

1.4.7 Security Requirements:

a. Upon award the contractor shall have all employees to be employed under this contract complete the Federal background investigation (T1) website http://www.dss.mil/index.htmlforms for background checks to work in the Fritz G. Lanham Federal Building, 819 Taylor Street, Ft. Worth, TX 76102 and Earle Cabell Federal Building, 1100 Commerce Street, Dallas, TX 75242. A Federal background investigation is required for all employees. The contractor will have 30 days to complete all background checks.

Completed employee packages will be forwarded to the U.S. Army Corps of Engineer security office, preferably through the DOD database or mailed to, 819 Taylor St., Ft. Worth, TX, room #3C11 for a background check, and the results will be returned to the CASU Manager. The contractor will be allowed to recruit and hire employees prior to completing the background checks. However, it must be clearly understood that no employee will be allowed to work under this contract if he or she has not completed a Federal background investigation. If an employee is recruited prior to completing the background check information and the background check reveals that the individual cannot pass the Federal background investigation, the employee is prohibited from working under this contract.

b. Contract personnel must be citizens of the United States.

c. The security office shall be notified immediately if contract personnel suspect or have knowledge of mail being mishandled or possibly compromised.

d. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

e. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

f.The contractor and all sub-contractors employees will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an interim CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

g. The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

The Contractor is responsible to train employees to recognize suspicious mail and mail handling, protocols and procedures for handling and processing suspicious mail and packages. This training will be held semi‐ annually. Training lessons/materials will be be submitted for review by the SWF Security Officer at least 20 days prior to training. Contractor semi-annual training will be scheduled through the SWF Security Office by the contractor.

h. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

i. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

j. The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

1.4.7.1 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.4.7.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

a. The Contractor shall be required to reimburse the Government for replacement of locks or re-keying as a result of the Contractor losing keys. In the event a key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.4.7.2.1. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.4.7.2.2 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.4.8 Special Qualifications:

a. PERSONNEL:

(1) The contractor shall designate an Area Supervisor OR Alternate (in writing to the Contracting Office) who can speak for the contractor. This designation shall include phone number (s) to be reached at all times. The supervisor or alternate shall meet as necessary with the CASU Manager to discuss immediate problem areas.

(2) The Area Supervisor or alternate shall be available during established working hours. They will have an office space available in the Fritz G. Lanham Federal Office Building, Fort Worth, TX. They will also be responsible for managing the work at all locations identified in the contract for the Dallas/Fort Worth Area locations.

(3) All contractor personnel must be able to read, write, communicate and understand English.

The contract employees must learn and keep current with the United States Postal Services (USPS) rules and regulations as contained in the USPS manual and regulations governing mail services.

(4) The Contractor shall provide training to its employees regarding the basic operation of Government-furnished equipment used in the performance of the service required for this contract. Contract personnel at each specific location shall be cross-trained in all areas of operation (see paragraph 1.5.2 for listing).

1.4.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.4.10 Contractor Key Personnel: The following personnel are considered key personnel by the Government: (contractor key personnel) The contractor shall provide a contract supervisor who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The contract supervisor or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.4.11 Identification of Contractor Employees:

Identification of Contractor Employees in the Federal Workplace (Aug 2008):

(a) The contractor shall provide each of its employees who will be involved in the performance of the contract, on a Government facility, with an identification (ID) badge. The ID badge shall clearly display the contractor’s name and the employee’s name and color photograph. The Contracting Officer or his/her designee shall approve the ID badge before the commencement of contract performance. It is the contractor’s responsibility to ensure that all contractor personnel wear the ID badge at all times when performing work under this contract at a Government facility. Unless otherwise specified in the contract, each contractor employee shall wear the ID badge in a conspicuous place on the front of their clothing and above their waist, except when safety or health reasons prohibit such placement. This requirement is in addition to any Government facility security provisions that require that a Government-issued security badge also be worn.

(b) Contractor personnel shall clearly identify themselves to all attendees as a contractor employee before the commencement of meetings with Government or other contractor personnel. Contractor personnel shall clearly and immediately identify themselves as a contractor employee when placing, answering or participating in telephone/VTC conversations with Government or other contractor personnel.

(c) When contractor personnel send e-mail messages from or to a Government-owned computer, they shall include a signature block that includes their employer’s name and the employee’s full name and e-mail address.

(d) Each of the requirements set forth in paragraphs a-c above, must be included in all subcontracts at any tier.

1.4.12 Contractor Travel No Contractor travel is required.

1.4.13 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The

Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated. The Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5. GOVERNMENT FURNISHED ITEMS AND SERVICES:

1.5.1 Facilities & Services;

The Government will provide;

a. FACILITIES:

The Government will furnish sufficient floor space for the operation of this contract. Location is subject to change to meet space allocation requirements; however, adequate space will be provided to perform the service. No alterations shall be made to the facilities without written permission from the Contracting Officer. The Contractor shall initiate a written request to the CASU Manager when facility repair or maintenance is required. Repair and maintenance services will be provided by the Government if caused by reasonable wear and tear. If the need for repair is caused by negligence on the part of the Contractor or his personnel, the Contractor shall be financially responsible although the Government will provide the repair service. The Contractor shall return the facilities to the Government in the same condition as received, reasonable wear and tear excepted.

b. SERVICES:

The Government will provide: telephone service, computers, printers and fax machines for the local area for official use only. Janitorial service which includes trash pickup and cleaning of floors as required.

1.5.2 Equipment: The Government will provide;

Ft. Worth Location Laptop, monitor, 2 printers, fax, mail distribution box, meter machines, cart & office furniture.

Dallas & DOE Location Printer, mail distribution box, meter machine, cart & table

ADDITIONAL EQUIPMENT:

The Government shall provide the following: receptacles, containers, mail carts, sorting modules, wrapping equipment and mail processing equipment. The Government will furnish Government-Furnished Property. The Government will be responsible to obtain a license for each official postage meter and will pay the meter head fee. Repair and maintenance services will be furnished by the Government if caused by fair wear and tear. If the need for repair is caused by the negligence on the part of the Contractor or his personnel, the Contractor shall be financially responsible although the Government will provide the repair service. The Contractor shall initiate a written request to the CASU Manager when repair or maintenance of Government furnished equipment is required. The Contractor shall return the equipment to the Government in the same condition as received, fair wear and tear excepted.

a. In case of loss or damage beyond economical repair, the amount of compensation for which the Contractor is liable shall be calculated in accordance with the following formula:

C (RV-AS) - (RV-ES) - EL

C – Compensation

RV - Replacement Value

AS - Actual Salvage Value

ES - Estimated Salvage Value

EL - Estimated Life (Total estimated new to planned salvage)

Estimated life is not necessarily the same as the depreciable life.

b. Upon completion or termination of this contract, a joint inventory shall be conducted by representatives of the Contractor and the Government to assure all property and equipment is properly accounted for before final payment to this contract may be accomplished.

1.5.3 Supplies & Materials: The Government will provide;

1. GENERAL: The government will provide directives, forms, facilities, supplies (envelopes, label strips & cartridges for metering machines) and equipment.

a.SUPPLIES: The Government will furnish all supplies mentioned in 1. above for the operation of the contract. The Contractor shall maintain a 30-day stock level of supplies during the contract. The Contractor shall notify the CASU of the need for supplies to maintain the 30-day level. At the end of the contract period, the Contractor shall have on hand the same (or equal) type, kind, quality and quantity of supplies as originally furnished.

1.6 CONTRACTOR RESPONSIBILITIES:

1.6.1 General: The Contractor shall furnish all personnel required to perform work under this contract that are not listed under Paragraph 1.5 of this PWS.

a. ENVIRONMENTAL SYSTEMS: Mechanical equipment controls for heating, ventilation and air-conditioning systems will be adjusted by building maintenance employees only.

b. CLEANLINESS: The Contractor shall be responsible for the cleanliness of the work area such as placing trash in receptacles and maintaining tidy work areas.

c. SAFETY: This contract is subject to the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1, latest edition, which is available on the Internet at the following site: http://www.usace.army.mil/inet/usace-docs/engmanuals/em385-1-1/toc.htm. The contractor shall, as part of the proposal, submit a Safety Plan, in accordance with the above manual, and addressing applicable items in Appendix A. The safety Plan must be approved by the Contracting Officer before the contract start date.

1.6.2 Equipment.

a. Equipment shall not be used for personal reasons at any time, to include copying equipment and postage metering equipment. Violation of the rule will result in disciplinary action against the employee by the Contractor. The use or attempted use of Government postage meters for personal use by the Contractor or his employees constitutes grounds for termination of employment by the Contractor and/or termination of the contract.

b. Telephones: Government telephones shall not be used for personal reasons. Unauthorized long distance calls shall be charged to the Contractor and extracted from their monthly fee on an exact cost basis.

1.7 CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR);

(2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub- Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub- Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website.

The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

1.8 APPLICABLE PUBLICATIONS (CURRENT EDITIONS) (safety manual, Domestic Mail Manual).

1.8.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. (For example, AR 25-2 (Information Assurance) http://www.apd.army.mil/pdffiles/r25_2.pdf) & AR 530-1 (Army Regulation for Operations Security or OPSEC) http:www.fas.org/rip/dodder/arm/ar530.1.pdf.

1.9 Attachment/Technical Exhibit List:

1.9.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

1.9.2 Attachment 2/Technical Exhibit 2 – Mail Point Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of Surveillance

PRS # 1.

The Contractor shall prepare all correspondence, packages and mail for transmission in compliance with U.S. Postal Service (USPS), express mail and CASU requirements.

(para 1.2b)

All correspondence prepared in compliance with US Postal and PWS requirements.

No more than one customer complaint per week

Validated Customer Complaint

PRS # 2

The Contractor shall monitor the three (3) postage meters (para 1.2d)

Postage meters function properly with sufficient postage

No more than one customer complaint per week

Validated Customer Complaint

PRS # 3

Initial inventory of equipment (para 1.2i)

Inventory conducted with Government representative

Zero deviation from standard

100 % inspection

PRS # 4

Follow up inventory of equipment (para 1.2j)

Inventory conducted jointly Zero deviation from standard

100% inspection

PRS # 5

Incoming Mail (para 1.2.1)

Mail processed as indicated No more than one customer complaint per week

Validated Customer Complaint

PRS # 6

Internal Mail (para 1.2.2)

Mail processed as indicated No more than one customer complaint per week

Validated Customer Complaint

PRS # 7

Outgoing Mail (para 1.2.3)

Mail processed as indicated No more than one customer complaint per week

Validated Customer Complaint

TECHNICAL EXHIBIT 1

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Meter Report Provide within 10 days of contract start date, monthly thereafter

3 Computer Generated, word format

Provide one copy to CASU manager

Initial inventory Report

Within 10 days of contract start date

3 Computer Generated, word format

Provide one copy to CASU manager

Follow up Inventory Report

Annually 3 Computer Generated, word format

Provide one copy to CASU manager

Attachment # 2

Mail Room delivery and pickup in Fort Worth Federal Building (2 times daily; am and pm) Floor/Agency COE GSA DOT FTA HUD USDA USDA Fin Total All

1 1 1 2 7 7 3 9 9 4 5 5 5 1 1 2 6 0 7 2 2 8 1 2 1 4 9 2 2 10 2 1 3 11 7 7 12 4 4 13 6 2 8 14 1 1 2

Total 23 27 1 1 2 1 1 56 x2 = 112

Mail room delivery and pickup in Dallas Federal Building (2 times daily; am and pm) Floor/Agency COE

5 1 6 1 7 0 8 5

Total 7 x2 = 14

Mail Room delivery and pickup for Dept of Education (DOE) in Bryan Tower in Dallas ( 2 times daily; am and pm) 1999 Bryan St.

Floor/Agency DOE

14 2 15 2 16 2

Total 6 x2 = 12

Mail Point Schedule

"REGISTER OF WAGE DETERMINATIONS UNDER | U.S. DEPARTMENT OF LABOR

THE SERVICE CONTRACT ACT | EMPLOYMENT STANDARDS ADMINISTRATION

By direction of the Secretary of Labor | WAGE AND HOUR DIVISION

| WASHINGTON D.C. 20210

| Wage Determination No.: 2015-5228

Daniel W. Simms Division of | Revision No.: 10

Director Wage Determinations| Date Of Last Revision: 09/16/2019

Note: Under Executive Order (EO) 13658 an hourly minimum wage of $10.60 for calendar year 2019 applies to all contracts subject to the Service Contract

Act for which the contract is awarded (and any solicitation was issued) on or after January 1 2015. If this contract is covered by the EO the contractor must pay all workers in any classification listed on this wage determination at least $10.60 per hour (or the applicable wage rate listed on this wage determination if it is higher) for all hours spent performing on the contract in calendar year 2019. The EO minimum wage rate will be adjusted annually.

Additional information on contractor requirements and worker protections under the EO is available at www.dol.gov/whd/govcontracts.

State: Texas

Area: Texas Counties of Collin Dallas Denton Ellis Hunt Kaufman Rockwall

**Fringe Benefits Required Follow the Occupational Listing**

OCCUPATION CODE - TITLE FOOTNOTE RATE

01000 - Administrative Support And Clerical Occupations

01011 - Accounting Clerk I 16.60

01012 - Accounting Clerk II 18.64

01013 - Accounting Clerk III 20.84

01020 - Administrative Assistant 29.11

01035 - Court Reporter 18.67

01041 - Customer Service Representative I 13.64

01042 - Customer Service Representative II 15.33

01043 - Customer Service Representative III 16.73

01051 - Data Entry Operator I 13.54

01052 - Data Entry Operator II 14.77

01060 - Dispatcher Motor Vehicle 21.36

01070 - Document Preparation Clerk 15.62

01090 - Duplicating Machine Operator 15.62

01111 - General Clerk I 13.45

01112 - General Clerk II 14.68

01113 - General Clerk III 16.47

01120 - Housing Referral Assistant 21.60

01141 - Messenger Courier 14.29

01191 - Order Clerk I 16.47

01192 - Order Clerk II 17.96

01261 - Personnel Assistant (Employment) I 16.75

01262 - Personnel…