PWS-CopierMaint_Rev_1.docx

PERFORMANCE WORK STATEMENT dated June 14, 2018 Copier Maintenance at the Montana Air National Guard (MTANG)

1. Description of Services This Performance Work Statement (PWS) defines the actions for the Contactor to provide all tools, labor, parts and transportation necessary to perform service maintenance on items in paragraph 2.2. The Government intends to award one single award Firm Fixed Price (Cost per Copy/month and cost) contract with a base year plus four option years for the performance of digital multi-function devices photocopier lease and maintenance services based on best value. The primary North American Industry Classification Systems (NAICS) code is 811212. All services are non-personal in nature. The Government intends to award without discussions; therefore, the offeror's initial proposal shall contain its best terms.

2. Scope of Work The Contractor shall provide all personnel, equipment, tools, material, vehicles, supervision, certifications, and other items and services necessary to perform on call service maintenance on the items in paragraph 2.2 at the Montana Air National Guard, 2800 Airport Ave. B, Great Falls, MT 59404-5570 and 219th Red Horse Squadron, Malmstrom AFB, Great Falls, MT. Additionally, the contractor shall perform to the standards in-accordance-with this PWS. All common areas shall be kept clean and free from safety hazards. Any and all spills shall be cleaned in a timely manner.

2.1 Requirements Contractor to provide non-personal services to maintain and repair copiers for 12 months starting 1 Jul 2018 – 30 June 2019 service will include tear down, inspect, clean, oil and replace all worn/defective parts with OEM parts and repair items. The maintenance plan includes all service calls, parts, drum units, imaging units, developer, color and black toner, and preventative maintenance kits. Toner shall comply with EPA Comprehensive Procurement Guidelines, additional information can be found at http://www.epa.gov/osw/conserve/tools/cpg/products/toner.htm Contractor shall ensure that all technicians are trained and certified on all printing systems and equipment. Vendor shall provide, upon request, all certification documentation for technicians. Repairs must be in accordance with manufacturer and commercial standards. All alterations to equipment must be in accordance with Section 508 Compliance Clinger Cohen Act Requirements. Any repair or alterations of Common Access Card Network Logon must be approved through 120 Airlift Wing Communications Squadron; contact information will be provided as needed. If the service provider requires sending Government equipment to a manufacturer's repair location for any reason, the service provider shall be responsible for the equipment from the time it leaves the government's location until it is returned. An AF Form 1297, Temporary Issue Hand Receipt, will be signed by the service provider before equipment is removed from the Government’s location. If equipment will be non-functioning for over 72 hours, a replacement equivalent unit will be required for no additional cost.

2.2 Government Furnished Equipment Maintenance is to be performed on an on-call basis for the following copier models, additional models might be added or removed upon bi-lateral agreement with contractor:

a. Copier, Konica Minolta Bizhub C360, Serial No. AOED015000493, Bldg. 64, Finance.

· Annual volume black 42,000; color 18,000

b. Copier, Konica Minolta Bizhub C253, Serial No. A02E011003442, Bldg 64 Command Staff

· Annual volume black 38,800; color 54,000

c. Copier, Konica Minolta Bizhub, 363, Serial No.A1UE012100246, Bldg 25, MX/AA

· Annual volume black 36,000

d. Copier, Konica Minolta Bizhub 423, Serial No. A1UD012000424, Bldg 61, Clinic.

· Annual volume black 72,000

e. Copier, Konica Minolta Bizhub C353, Serial No. A2Y1WY1022661, Bldg 25, MXG/MOF

· Annual volume 44,160; color 50,000

f. Copier, Konica Minolta Bizhub C353, Serial No. A5C0012000985, Bldg 60 Civil Engineering

· Annual volume black 44,160; color 15,000

g. Copier, Konica Minolta Bizhub C654E, Serial No. A2X1018000391, Bldg 63, Communications.

· Annual volume black 31,200; color 20,000

h. Copier, Konica Minolta Bizhub C360, Serial No. A0ED015000956, Bldg 64, Personnel.

· Annual volume black 90,000; color 42,000

i. Copier, Konica Minolta Bizhub C454e, Serial No. A5C0012000952, Bldg 38, Small Air Terminal

· Annual volume 30,000; color 9,000

j. Copier, Konica Minolta Bizhub C360, Serial No.A0ED01000769 , Bldg 68, Logistics

· Annual volume 16,000; color 7,500

k. Copier, Konica Minolta Bizhub C550, Serial No. A00J010002916, Bldg 1466, 219 RHS Malmstrom

· Annual volume 18,000; color 16,104

3. Performance Maintenance and repairs are to be performed from 7:00 AM through 4:00 PM, Mountain Standard Time, Monday through Friday, excluding Holiday's. There is a 24 hour on-site response time after a call is placed. The point of contact, (POC) for access to the installation is Base Contracting Office, 406-791-0454 or 406-791-0403.

4. Certification The Contractor shall be factory certified so as no existing warranties will be voided.

5. Installation Access The Contractor shall obtain appropriate base access for all employees and vehicle passes for all contractor and personal vehicles requiring entry onto MTANG and Malmstrom AFB. Current vehicle registration, current proof of insurance and a valid driver’s license must be presented for all vehicles to be allowed access.

6. Physical Security The contractor shall be responsible for safeguarding all Government property provided for contractor use. At the close of each work period, Government facilities, and equipment and materials shall be secured.

7. Performance Requirements Summary

Method Remedy

Vendor will update system software.

Train personnel on system updates

Vendor will update system software.

Train personnel on system updates

8. Maintenance Repair Log The contractor shall provide and maintain a detailed log of any and all service performed on each individual piece of equipment covered under the agreement. The log must include the following information: manufacture, model number, serial number, date work performed, description of work and parts installed. Contractor shall provide Section 508 information for any alterations to equipment. The log shall be provided to the Government on a monthly basis when the Contractor invoices for services rendered. Acceptance will be conducted by the Contracting Office.

9. Repair Warranty The contractor will warranty replacement parts provided under this contract in accordance with standard commercial practices after contract completion.