PWS_-_SBITC_(V6).pdf

SOURCE SELECTION SENSITIVE

Performance Work Statement (PWS)

For

Strong Bonds Instructor Training Certification – (Phase II Singles/Phase IV Families/Phase VI Trust

Relationship Skills Training)

17 August 2016

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide Strong Bonds Instructor Certification for training requirements of the Department of the Army, Chief of Chaplains (DACH). The Government will not exercise any supervision or control over the contract service providers performing the services herein. Service providers shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, tools, supervision, and non-personal services necessary to provide Instructor Training and presentation materials to Army chaplains, chaplain assistants and volunteer instructors as part of Phase II and IV of the Strong Bonds Instructor Training Course. Instruction will be evidence based and focused on married couples, Army Families and single Soldiers relationship skills as defined in this Performance Work Statement (PWS) except as specified in Part 3 as Government Furnished Property (GFP) and services. The contractor shall perform to the standards in this contract.

1.2. Background: Over the past eleven years, the Chaplain Corps has successfully fielded the Strong Bonds program throughout the Army. Strong Bonds is a skills-based relationship building program led by Army Chaplains. It is the Army Chief of Chaplain’s program designed to assist commanders in building and strengthening the structure of Army families. Unit ministries teams (UMTs) are charged with providing specialized training for single Soldiers, married couples, and families. Training is also conducted as part of the deployment cycle (pre-deployment, deployment, and reintegration). The foundation for the Strong Bonds curriculum is comprised of training material from the most sought after and respected practitioners of faith-based and secular relationship building programs. Chaplains, chaplain assistants, and Family members receive certification training and conduct training Army-wide utilizing this curriculum.

1.3. Objectives: To provide certification training for Army chaplains, chaplain assistants and volunteer instructors in married couples, Army Families, and single Soldier relationship skills and education program that focuses on life-changing habits (Be Proactive; Begin With the End in Mind; Put First Things First; Think Win-Win; Seek First to Understand Then to Be Understood;

Synergize; and Sharpen the Saw). Training will also be focused on providing instruction for increasing personal credibility (Self Trust) and behavior in ways that inspire trust in relationships (Relationship Trust).

1.4. Scope: The contractor shall provide “Train the Trainer” training events that enable individuals trained to conduct training for Soldiers and Family members. A total of seven (7) training events shall be conducted annually.

1.5. Period of Performance: The period of performance reads as follows:

Base Year 12 months from date of contract award Option Year I 12 months from end of base year period of performance Option Year II 12 months from end of option year 1 period of performance

1.6. General Information:

1.6.1. QUALITY CONTROL (QC): Quality Control is the responsibility of the contractor.

The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-4, Inspection of Services-Fixed Price). The Contractor shall develop and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies;

procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The initial Quality Control Plan (QCP) shall be included in the initial proposal submission. If needed, a revised QCP shall be submitted no later than 30 days after award of the contract. After acceptance of the QCP, the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed changes.

1.6.2. QUALITY ASSURANCE: The Government will evaluate the Contractor’s performance under this task order in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government-only document primarily focused on what the Government must do to assure that the Contractor performs in accordance with the requirements of the contract.

1.6.3. Recognized Holidays: The contractor shall not be required to interact with the Government on the following days.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4. Hours of Operation: The contractor is responsible for conducting business with the Government, between the hours of 8:00 AM to 5:00 PM Monday thru Friday Eastern Time except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.5. Place of Performance: Place of performance will be within and outside the continental United States. Training locations will be identified by the Office of the Chief of Chaplains.

1.6.6. Type of Contract: The government will award a Firm Fixed Price contract for instructor certification training with Cost-Reimbursable CLIN for travel.

1.6.7. Security Requirements: All contractor employees, to include subcontractor employees, requiring access to government installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

http://jko.jten.mil.

1.6.7.1. Contractor employees and associated sub-contractor employees traveling overseas will receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.6.7.2. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.6.7.3. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

(a) Except as provided in paragraph (b) of DFARS Clause 252.225-7043, the Contractor and its subcontractors, if performing or traveling outside the United States under this contract, shall

(1) Affiliate with the Overseas Security Advisory Council, if the Contractor or subcontractor is a U.S. entity;

(2) Ensure that Contractor and subcontractor personnel who are U.S. nationals and are in-country on a non-transitory basis, register with the U.S. Embassy, and that Contractor and subcontractor personnel who are third country nationals comply with any security related requirements of the Embassy of their nationality;

http://jko.jten.mil/

(3) Provide, to Contractor and subcontractor personnel, antiterrorism/force protection awareness information commensurate with that which the Department of Defense (DoD) provides to its military and civilian personnel and their families, to the extent such information can be made available prior to travel outside the United States; and

(4) Obtain and comply with the most current antiterrorism/force protection guidance for Contractor and subcontractor personnel.

(b) The requirements of this clause do not apply to any subcontractor that is

(1) A foreign government;

(2) A representative of a foreign government; or

(3) A foreign corporation wholly owned by a foreign government.

(c) Information and guidance pertaining to DoD antiterrorism/force protection can be obtained from HQDA (DAMO-ODL)/ODCSOP; telephone, DSN 225-8491 or commercial (703) 695-8491.

1.6.7.4. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190- 13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.7.5. Physical Security: Not Applicable

1.6.7.6. Key Control: Not Applicable

1.6.8. Special Qualifications: Not Applicable

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, Contracting Officers Representative (COR), and other Government personnel, as appropriate, will meet periodically, quarterly as a minimum, with the contractor to review the contractor's performance.

At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10. Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. A letter of designation issued to the COR states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. A copy of the COR designation letter will be provided to the contractor. Any questions regarding COR responsibilities and/or limitations, as well as questions concerning contract changes, terms, and conditions, will be directed to the Contracting Officer.

1.6.11. Key Personnel: The contractor shall provide a Project Manager (PM) who shall be responsible for contract performance. The contractor shall also provide an Alternate PM with the authority to act on behalf of the contractor when the designated PM is unavailable. These individuals shall be designated in writing to the Contracting Officer within 5 calendar days of contract award. The PM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.6.12. Contractor Experience. The contractor providing services shall possess a minimum of seven (7) years’ experience instructing/certifying Soldiers and Families in married couples, Army Families, and single Soldiers/ relationship skills training as identified.

1.6.13. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties shall identify themselves as such in order to avoid creating an impression that they are Government officials. They shall also ensure all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.14. Contractor Travel: The contractor shall be required to travel CONUS and OCONUS (Korea, Germany, Hawaii), during the performance of this contract to attend meetings, conferences, and training. The contractor will be authorized travel expenses consistent with the substantive provisions of the Federal Travel Regulations (FTR) and Joint Travel Regulation (JTR) incorporated by FAR 31.205-46(a)(4). All travel requires notification to the COR and Government approval /authorization by the COR prior to travel commencing. Travel will be reimbursed on a cost reimbursable basis.

1.6.14.1. The following travel has been identified as required travel in order to execute this requirement: Four (4) CONUS and three (3) OCONUS Strong Bonds Instructor Training Courses are anticipated for the base year period with events consisting of five (5) days and five

(5) nights. Number of contractor personnel per event should not exceed two (2).

1.6.15. Other Direct Costs: This category includes travel (outlined in 1.6.14.).

1.6.16. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential

OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.16.1. Organizational Conflict of Interest Specifics:

a. Purpose. The primary purpose of this clause is to aid in ensuring that:

(1) The Contractor does not obtain an unfair competitive advantage by establishing the ground rules for a future competition;

(2) The Contractor's objectivity and judgment are not biased because of its present or future interests (financial, contractual, organizational, or otherwise) which relate to work performed under this contract; and

(3) The Contractor does not obtain an unfair competitive advantage by virtue of its access to non-public or proprietary information belonging to others.

b. Definitions.

(1) The term “Contractor” herein used means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) its parent organization if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

(2) The term "proprietary information" for purposes of this clause means any information considered so valuable by its owners that it is held secret by them and their licensees.

Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

c. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

(1) Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

(2) Impaired Objectivity. This type of conflict may exist where a Contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a Contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

(3) Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

d. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract.

Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the Contracting Officer that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the Contracting Officer will impose appropriate constraints such as the constraints discussed below.

Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the Contracting Officer may impose constraints other than, or in addition to, the constraints listed below.

(1) The Contractor agrees that if it provides, under a contract or task order or delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it will not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a Subcontractor or consultant to a supplier of the system or any of its major components. (FAR 9.505-1).

(2) The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or task order or delivery order, it will not be allowed to furnish these items, either as a prime Contractor, a Subcontractor or as a consultant. (FAR 9.505-2).

(3) The Contractor agrees that it will neither evaluate nor advise the Government with regard to its own products or activities. The Contractor will objectively evaluate or advise the Government concerning products or activities of any prospective competitors. (FAR 9.505-3).

(4) The Contractor agrees that if it gains access to proprietary information of other companies, it will exercise diligent effort to protect such proprietary information from unauthorized use or disclosure. (FAR 9.505-4). In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property. The Contractor also agrees that if it gains access to the proprietary information of other companies it will enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The Contractor shall provide copies of such agreements to the Contracting Officer.

(5) If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the Contracting Officer, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or

(b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

e. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract. The Contractor shall educate its employees regarding the restrictions imposed by FAR 9.505-4 so that they will not use or disclose proprietary information or data generated or acquired in the performance of this contract except as provided herein.

f. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal provisions of FAR Subpart 9.5 and its underlying policy and principles so that each employee will know and understand the provisions of that Subpart and the absolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the US Government.

g. Subcontracts. The Contractor agrees that it will include the provisions in paragraphs d., e., and f. above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers which involve access to information or the performance of services described in paragraph d. above. The use of this clause in such agreements shall be read by substituting the word "consultant" or "Subcontractor" for the word "Contractor" whenever the latter appears.

h. Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and restrictions relating to this clause to include the requirement for the Contractor and its Subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest.

With regard to any proposal submitted by the Contractor in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the Contractor represents that it has disclosed to the Contracting Officer, prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

i. Conflicts Involving Future Procurements. The award of this contract, task or delivery orders issued under this contract, Government taskings, or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities. Only the Contracting Officers for such efforts, applying the rules, principles, and procedures of FAR Subpart 9.5 have the authority to determine whether a conflict exists in connection with such procurements.

j. Representations and Disclosures.

(1) The Contractor represents that it has disclosed to the Contracting Officer, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

(2) The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the Contracting Officer. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

k. Remedies and Waiver.

(1) For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the Contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with this clause, the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the Contracting Officer may terminate this Contract or any task or delivery order issued under this Contract for convenience if such termination is deemed to be in the best interest of the Government.

(2) The parties recognize that this clause has potential effects which will survive the performance of this contract and that it is impossible to foresee each circumstance to which it might be applied in the future. Accordingly, the Contractor may at any time seek a waiver from the cognizant Contracting Officer by submitting a full written description of the requested waiver and the reasons in support thereof. (FAR 9.503).

1.6.16. Phase-In/Phase-Out Period: Not Applicable

1.6.17 Government Rights: Under the provisions of FAR Part 27 AND FAR Clause 52.227.14(c) the Government has unlimited rights to all curriculum material produced and used under this contract. All documents and materials, to include any software and/or source codes produced under this contract shall be Government property with all rights to use, disclose, reproduce copies, make changes exclusively for the Government. All materials supplied to the Government shall be the property of the Government and can be used for any other purposes.

This right does not abrogate any other Government rights under the applicable Data Rights clause(s).

PART 2

DEFINITIONS & ACRONYMS

(This section includes all special terms and phrases used in the PWS).

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE (QA). The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL(QC). All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. STRONG BONDS. The Army Chief of Chaplain’s skills-based relationship building program designed to assist commanders in building and strengthening Family structure.

2.1.12. STRONG BONDS PROGRAM MANAGER. Department of the Army administrator of the Strong Bonds Program, is the primary point of contact for issues pertaining to program.

2.1.13. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.14. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. WORK WEEK. Defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation GFP Government Furnished Property KO Contracting Officer OCCH Office of the Chief of Chaplains OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1. General: The Government will provide the number of personnel attending each training event, dates of training, and training locations.

3.2. Equipment: The Government will provide audiovisual equipment for conducting training.

3.3. Facilities: The Government will furnish the necessary conference training rooms for the contractor staff to provide the support outlined in this PWS.

3.4. Materials: The Government will provide the contractor with access to all existing and relevant Standard Operating Procedures and Policies associated with the required services.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all personnel and training materials required for completion of certification training.

4.2. Equipment: The contractor shall exercise responsibility and accountability for Government property and equipment dedicated to its employees’ use in performance of contract requirements. This responsibility includes the obligation to properly use, care for, and safeguard all Government property and equipment in their personal possession. Any property or resources so provided shall be used only for contract performance-related purposes.

PART 5

SPECIFIC TASKS

5.1. Basic Services. The contractor shall provide “Train the Trainer” training events that enable individuals trained to conduct relationship skills training for married couples, Army Families and single Soldiers.

5.1.1. The Contractor shall meet the following requirements:

• Demonstrate that curriculum has been successful based on empirical research and data

• Possess the capability to author/update relationship skills curriculum/training materials (applicable to single Soldiers, married Army couples, Army Families) as needed based on evolving research and studies

• Relationship skills curriculum shall use techniques to develop life-changing habits, emphasize self-trust, behavior that inspires trust, and comprise a minimum of 12 hours of training (classroom plus experiential) in 30 to 90 minutes modular sessions

The description for each task in the PWS is as follows:

5.2. Instructor-Led Training.

The contractor shall provide trainers who shall conduct seven (7) iterations of instructor certification training annually in married couples, Army Families, and single Soldier relationship skills curriculums as part of the Strong Bonds Instructor Training Course.

• Phase II/Track 2: Two instructors (2 days per session, 16 hours of instruction) in life changing habits for single Soldiers.

• Phase IV/Track 4: Two instructors (2 days per session, 16 hours of instruction) in life changing habits for Army Families.

• Phase VI/Track 6: Two instructors (5 days per session, 40 hours of instruction) on self-trust and behaviors that inspires trust.

Educational strategies will focus on helping single Soldiers, married couples, and Army Families successfully achieve the following:

• Learn how to develop a clear definition of their top priorities and the results they want

• Achieve balance and increased productivity through a weekly and daily planning process

• Learn how to end self-defeating behavior and gain the necessary security needed to change

• Develop strong relationships based on mutual trust; and preparation to deal with difficult circumstances before they happen, keep commitments, restore trust, solve problems creatively, resolve conflicts and disagreements, improve relationships

Unit ministry teams will also gain skills to assist single Soldiers in:

• Learning how to respond proactively

• Keep commitments; take responsibility and practice accountability

• Align goals to priorities; focus on desired outcomes; balance key priorities; use effective time-management skills

• Build high-trust relationships

• Build effective teams

• Apply effective interpersonal communication; overcome communication pitfalls; apply effective listening skills; communicate viewpoints effectively

• Value differences; and achieve life balance.

5.2.1. Upon completion of training, participants will possess the knowledge and skills required to provide instruction to married Army couples, Army Families (parents and children), and single Soldiers in the following habits:

• Take the initiative to control situations by making things happen or by preparing for possible future problems.

• Focus on the End State when starting new endeavors (clear vision of direction/destination)

• Start at the beginning then move forward, organize and manage time/events

• Seek outcomes where all benefit through integrity, maturity, and a belief there is plenty for everyone

• Listen for understanding, Then to Be Understood

• Work to increase effectiveness by working together with others (creative cooperation)

• Have a balanced program for self-renewal (physical, social/emotional, mental, and spiritual.

5.2.2. Training material shall include required video clips, PowerPoint Slides, Instructors Manual, Participant Manual, and all essential training aids. Upon completion of training, the contractor shall provide participants with an end of training survey. The purpose of survey shall be to evaluate instruction and training materials. Successful training is defined as 95% of participants indicate that training was effective and skills were learned. Survey results shall be provided to the COR or DACH representative within 5 days of completion of training.

5.2.3. Training shall be conducted to assist the Army in meeting the following outcomes/standards. These outcomes will be evaluated through the Army’s Ready and Resilient Campaign and other assessment models to include surveys developed by the Office of the Chief of Chaplains.

5.2.3.1. Short-term outcomes:

- Enhanced communication, stress management, problem solving, and conflict resolution skills

- Knowledge of available resources

- Confidence in abilities to manage relationship

- Belief that the Army is concerned and supportive

5.2.3.2. Medium-term outcomes – six (6) to twelve (12) months after training:

- Utilize available resources if needed

- Exercise learned skills

- Demonstrate positive behaviors

- Invest more time in relationships

- Recommends Strong Bonds training to others

5.2.3.3. Long-term outcomes – over twelve (12) months after training:

- Happier Army marriages

- Enhanced Soldier well-being

- Reduced risk behaviors

- Reduced AWOL

- Increased satisfaction with Army life

- Increased Army retention

- Increased mission productivity

5.3. Contractor Manpower Reporting.

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://cmra.army.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub- Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website.

The specific formats for the XML direct transfer may be downloaded from the website.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

6.1. The Contractor shall abide by the Army Chief of Chaplains Annual Strong Bonds Memorandum of Instruction or other applicable program guidance. This memorandum will be provided by the contracting officer representative after contract award.

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Performance Standard Performance Threshold/Accepta ble Quality Level

(AQL)

PRS # 1

The contractor shall provide trainers who shall conduct instructor certification training in married couples, Army Families, and single Soldier relationship skills curriculums as part of the Strong Bonds Instructor Training Course.

Task 5.2 Instructor-Led Training

Two trainers for Phase II training (2 days per session, 16 hours of instruction, 7 times a year)

Two trainers for Phase IV training (2 days per session, 16 hours of instruction, 7 times a year)

Two trainers for Phase VI training (5 days per session, 40 hours of instruction total, 7 times a year)

Zero deviation from standard.

PRS #2

Upon completion of training, the contractor shall provide participants with an end of training survey.

Task 5.2.2

Successful training is defined as 95% of participants indicate that training was effective and skills were learned.

standard

PRS #3

Training shall be conducted to meet the short, medium, and long-term outcomes/standards as defined in the performance work statement.

Task 5.2.3

Short-term outcomes – Upon completion of training, Soldier and Family members shall demonstrate:

- Enhanced communication, stress management, problem solving, and conflict resolution skills

- Knowledge of available resources

- Confidence in abilities to manage relationship

- Belief that the Army is concerned and supportive

Medium-term outcomes – six (6) to twelve (12) months after training, Soldiers and Family members shall:

- Utilize available resources if needed

- Exercise learned skills

- Demonstrate positive behaviors

- Invest more time in relationships

- Recommends Strong Bonds training to others

Long-term outcomes – over twelve

(12) months after training, Soldiers and Family members shall demonstrate:

- Happier Army marriages

- Enhanced Soldier well-being

- Reduced risk behaviors

- Reduced AWOL

- Increased satisfaction with

Army life

- Increased Army retention

- Increased mission productivity standard

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

(A deliverable is anything that can be physically delivered but may include non-physical things such as meetings).

Deliverable Frequency # of Copies Medium/Format Submit To (Indicate PWS paragraph number)

(by the 5th of every month or within 30 days of contract award)

(May be paper or CD in MS Word)

1.6.1 QUALITY

CONTROL PLAN

SUBMIT WITH

CONTRACT

PROPOSAL AND

NLT 5 DAYS

UPON REQUEST

BY THE

GOVERNMENT

1 COPY MICROSOFT

OFFICE OR

ELECTRONIC PDF

VERSION

COR

1.6.7 SECURITY

REQUIREMENTS

(COMPLETE AT

LEVEL I TRAINING)

WITHIN 30

DAYS OF

CONTRACT

AWARD

1 COPY OF

TRAINING

CERTIFICATE

MICROSOFT

OFFICE OR

ELECTRONIC PDF

VERSION

COR

1.6.7.2 SECURITY

REQUIREMENTS

(COMPLETE

IWATCH BRIEFING)

WITHIN 30

DAYS OF

CONTRACT

AWARD

1 COPY OF

TRAINING

CERTIFICATE

MICROSOFT

OFFICE OR

ELECTRONIC PDF

VERSION

COR

5.2.2 INSTRUCTOR

LED TRAINING

(ADMINISTER END

OF TRAINING

SURVEY)

SUBMIT

RESULTS NLT

5 DAYS AFTER

COMPLETION OF

TRAINING

1 COPY SURVEY

RESULTS

MICROSOFT

OFFICE OR

ELECTRONIC PDF

VERSION

COR

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

Below are the descriptions and estimated annual labor hours for the requirements of this PWS based on historical data. These hours do not project actual requirements for the new contract, nor does it reflect hours required of subcontractors. The contractor is responsible for proposing the appropriate hours and labor mix to perform the requirements of this PWS. This data is provided for informational purposes only.

ITEM

NAME

ESTIMATED

QUANTITY

1 SB Instructor Training Certification Events 7 Ea 1008 hours

2 ODC (Includes Travel) 7 Ea

7 Trips/Year

(4-CONUS

3-OCONUS)