W9124J16R0091-0001_HQs_IMCOM_ACES.pdf

W9124J-16-R-0091

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This solicitation amendment is issued to:

1. To provide answ ers to questions (see Attachment E) requested by the suspense time date of 12:00 (noon)(CDT), 28 November 16.

2. Provide updates to the follow ing Attachments and Technical Exhibits: Attachment A PWS; Attachment D Pricing Worksheet; and Technical Exhibit 1

All other information remains unchanged.

POC: Tracy Williams, Contract Specialist, 210-466-2202, e-mail: tracy.j.w illiams19.civ@mail.mil

1. CONTRACT ID CODE PAGE OF PAGES

Y 1 13

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 02-Dec-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124J-16-R-0091

X 9B. DATED (SEE ITEM 11)

19-Nov-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

02-Dec-2016

CODE

MICC - FSH

ATTN: MICC - FSH

2205 INFANTRY POST RD

210-466-2145

FORT SAM HOUSTON TX 78234-1361

W9124J 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION J - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

The following have been modified:

ATTACHMENTS/TECHNICAL EXHIBITS

Exhibit/Attachment Table of Contents

DOCUMENT TYPE DESCRIPTION PAGES

Attachment A ACES PWS V4(rev1) 1 Dec 2016 57 Attachment B Attachment C Attachment D

QASP ACES

Proposed Staffing Worksheet Pricing Proposal Worksheet(rev1)

Attachment E

Technical Exhibit 1

ACES Questions and Answers

Workload_Estimate_(V_2)(rev1)

Technical Exhibit 2 CSP workload and Locations 2 Technical Exhibit 3 CSPIM Locations 1

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS

52.212-1 ADDENDUM

A. SOLICITATION/PROPOSAL REQUIREMENTS – Instructions, Conditions, and Notice to Offerors

(ADDENDUM TO FAR CLAUSE 52.212-1, INSTRUCTIONS TO OFFERORS-COMMERICAL

ITEM) (Section L)

1. Proposal Submittal and Inquiries

a. The solicitation (up to and including this and any future solicitation amendments, if any), General, Technical, and Price volumes, will constitute the Offeror’s complete “proposal” for subject services and shall be submitted NOT LATER THAN 12:00 PM CENTRAL STANDARD TIME (CST) ON 09 December 2016.

b. It is recommended that all proposals be submitted by FedEx or UPS with ability to Track

Shipment, or hand delivered to:

Mailing Address:

Mission & Installation Contracting Command – Fort Sam Houston ATTN: Jon Martel, ISP Division 2205 Infantry Post Rd., Bldg 604 Fort Sam Houston, TX 78234-1361

c. Offerors are encouraged to supply tracking number and carrier information, along with electronic email original copies to the Contract Specialist at:

Tracy.j.Williams19.civ@mail.mil

2. All other inquiries for this solicitation or future amendment(s) shall be directed to the Contract Specialist, Ms. Tracy Williams, at e-mail tracy.j.williams19.civ@mail.mil: and the Contracting Officer: Mr. Jon Martel, at e- mail: jon.p.martel.civ@mail.mil. Offerors are requested to review the solicitation and its amendments and submit only written questions and/or comments with the Subject Line Reference:

Questions/Comments/Exceptions for the ACES Solicitation, W9124J-16-R-0091. The deadline for the submittal of all Questions/Comments/Exceptions is 28 November 2016 at 12:00pm CDT.

3. Time for Acceptance: Unless the Offeror inserts a different period of time on the SF-33, the proposal shall remain valid for 90 days after the date annotated in Block 9 of the solicitation SF-33.

B. General Instructions

1. The selection of a source for award purposes will be conducted utilizing FAR Part 12, “Acquisition of

Commercial Items,” with procedures as delineated in FAR Part 15.3, “Source Selection” as authorized in FAR12.203 and supplemented by the Defense Federal Acquisition Regulation Supplement (DFARS), and the Army Federal Acquisition Regulation Supplement (AFARS). Offers will be evaluated using the criteria under Addendum to FAR Clause 52.212-2, “Evaluation Factors for Award.” Award will be made to a single Offeror who is deemed responsible in accordance with the Federal Acquisition Regulation (FAR), whose proposal judged by an overall assessment of the evaluation criteria and other considerations specified in this solicitation, represents the Lowest Priced Technically Acceptable offer.

Trade-offs between cost/price and non-cost/price factors are not permitted.

Noncompliance with the Request for Proposal (RFP) requirements may hamper the Government’s ability to properly evaluate the proposal and may result in elimination of the proposal from further consideration for contract award.

2. The Offer. The submission of the documentation specified below will constitute the Offeror’s acceptance of the terms and conditions of the RFP, concurrence with the Performance Work Statement and contract type.

3. It is the Government’s intention to award without discussions in accordance with FAR 52.212-1(g).

Offerors are encouraged to present their best technical proposal and prices in their initial proposal submission. However, in accordance with 15.306-(a)(3), should discussions become necessary, the Government reserves the right to hold them.

4. Instructions outlined in paragraph C below, prescribe the format for the proposal and describe the approach for the development and presentation of proposal data. These instructions are designed to ensure the submission of necessary information to provide for the understanding and comprehensive evaluation of proposals.

5. If an Offeror believes that the requirements in these instructions contain an error, an ambiguity, omission, or are otherwise deemed unsound, the Offeror shall immediately notify the Contracting Officer in writing with supporting rationale. The Offeror is reminded that the Government reserves the right to award this effort based on the initial proposal, as received, without discussion.

6. In accordance with FAR Subpart 4.8, Government Contract Files, the Government will retain one copy of all unsuccessful proposals. Unless the Offeror requests otherwise, the Government will destroy extra copies of such unsuccessful proposals.

7. All referenced documents for this solicitation are available on the FBO website at https://www.fbo.gov/. Potential Offerors are encouraged to subscribe for real-time e- mail notifications when information has been posted to the website for this solicitation.

8. Debriefings. The Contracting Officer will notify Offerors who not selected for award. Upon such notification, unsuccessful Offerors may request to receive a debriefing in accordance with the requirements of FAR 15.503(b).

C. Proposal Preparation Instructions

1. The Offerors proposal shall consist of three (3) Volumes:

Volume I – General Volume II – Technical Volume III – Price

2. Proposal Format

a. Offerors shall submit an original and the number of copies listed in paragraph (c) below of their proposal.

b. Exceptions. Offerors are required to meet all solicitation requirements, such as terms and conditions, representat ions and certifications, and technical requirements, in addition to those identified as evaluation factors a n d subfactors found in Section M: Evaluation Factors for Award. Failure to meet any requirement in this solicitation may result in an offer being ineligible for award. If the Offeror finds it necessary to take exception to any of the requirements specified in this solicitation, the Offeror shall clearly identify the applicable exception(s) with a complete explanation of why the exception was taken, what benefit accrues to the Government (if any), and its impact, if any, on the performance, schedule, price, and specific requirements of the solicitation. Each exception s h a l l be specifically related to each paragraph and/or specific part of the solicitation to which the exception is taken. Offerors are cautioned that taking an exception without prior approval from the Contracting Officer may render the offer ineligible for award.

All exception(s) shall be submitted electronically in the format shown in Table 3, next page.

Table 3 - Solicitation Exceptions

Solicitation Document Page/Paragraph Requirement/Por tion

Rationale & Impact

Schedule in 1449 (Blocks 19-

24), PWS/SOO/SOW,

Addendums to Clauses 52.212-1 and 52.212-2, etc.

Applicable Page and Paragraph Numbers

Identify the requirement or portion to which exception is taken

Describe the rationale and impact of the exception

c. The proposals shall be organized into three (3) electronic volumes submitted on Compact Disk in protective s l e e v e s . Offerors shall ensure electronic copies on Compact Discs are virus-free.

Proposals shall be readable utilizing Microsoft Office software (Office, PowerPoint, Excel, and Access) only. Each f i le /volume shall be named similar to: VOL 1-General-Initial, VOL 2- Technical-Initial, VOL 3-Price- Initial for the first submission. The file name of later submissions (if necessary), shall be “ Company Name-Volume Number-Revision X” with X indicating the number of the revision.

Sound or video (e.g., MPEG) files shall not be embedded into the proposal files.

1. Original Copy. The original of each volume shall be clearly identified as “Original” on a

Compact Disc. All original volumes may be submitted on one

(1) Disc.

2. Redacted Copy. A submission of three (3) redacted copies of the proposal is required. All volumes for each redacted copy may be submitted on one (1) Disc. Submit a total of 3 discs for redacted copies. The disks shall be identified by labels with ONLY “redacted copy” and the company’s Cage Code. All company names and logos, individual names, and pricing should be removed within the redacted copies of the proposal. The intent of the redaction is to exclude any information that would identify the vendor. Failure to conform to this requirement could result in being eliminated from the competition on grounds of being non-compliant.

3. All text shall be single spaced and printed black on white paper. Black and white requirement does not apply to graphics, photos, Company stationary and logos. Times New Roman or Arial font required. Text shall be a minimum font size of 10 and be easily readable. Cross-references should be utilized to preclude unnecessary duplication of data between sections. Page numbers, headers and footers may be outside the page margins and are not bound by the 10 font size, but shall be no smaller than 8-point. Additionally, fonts as small as 8-point can also be used in tables, charts, graphs, and figures as well as used in callout boxes and figure captions, but must be easily readable. Each paragraph shall be separated by at least one blank line. All text pages shall be oriented in portrait. Landscape orientation is acceptable for tables and/or charts if required to properly present the information. Margins shall be at least 1 inch on the top and bottom and ¾ inch on the sides. The Offeror shall number each page. In the event the Offeror creates an ambiguity in their numbering, the Government may exercise its own discretion in counting pages.

4. Proposal Limitation. If the page limits are exceeded, the pages in excess of the limit shall not be evaluated. If discussions become necessary, page limitations may be placed on responses to Evaluation Notices (ENs). Evaluation Notice (EN) is the Contracting Officer’s written notification to the Offeror for purposes of clarifications, communications, or in support of discussions. The specified page limits for EN responses will be identified in the letters forwarding the ENs to the Offerors.

Table 4 – Volume Page Limitations

VOLUME TITLE PAGE LIMITS

I General N/A

II Technical Capability

40 pages (does not include for resumes)

III Price N/A

Page Limit includes all appendices, charts, graphs, diagrams, tables, photographs, drawings, and other information provided in the proposal. Page Limit does not include covers for volumes, tables of contents, glossary of abbreviations and acronyms, and indices. Pages will be counted if they contain any other information (i.e. diagrams, e x t r a n e o u s data, etc.). Pages marked “This page intentionally left blank” will not be counted. Note: The QCP (as outlined in PWS Paragraph 1.6.1) is exempt from page count.

5. Glossary of Abbreviations and Acronyms. Each volume shall contain a glossary of all abbreviations and acronyms used, with a definition for each.

3. Proposal Content

a. Volume I – General. Offerors are required to submit a completed SF-33, Solicitation, Offer and

Award, complete Blocks 12-18 known as the Offer and include all Representation, Certifications, and Other Statements of Of fero r s . Failure to follow the below Contract Proposal preparation instructions may cause your proposal to be deemed unacceptable by the Government. The General Volume shall be organized as follows and contain the identified information.

1. Solicitation, Offer and Award – The SF-33 shall be submitted fully completed. The Offeror is cautioned that the SF-33 must contain an original signature in Block 17 of the form. The Offeror shall acknowledge any amendments to the RFP in accordance with the instructions on the SF-33, FAR 52.212-1(b)(9), Instructions to Offerors – Commercial Items (Apr 2014), Submission of offers. The Offeror shall provide the name, title and telephone number of the company/division point of contact regarding decisions made with respect to your proposal and who can obligate your company contractually. Also, identify those individuals authorized to negotiate with the Government.

2. Complete FAR Provisions 52.212-3—Offeror Representations and Certification—

Commercial Items. The Offeror shall ensure that these provisions are submitted thoroughly completed with all blocks in each certification/representation completed truthfully and completely.

3. In the event the Offeror is a joint venture, the Offeror shall provide a copy of the JVA signed by all partners. The JVA shall specify the rights and responsibilities of each partner and shall identify the managing partner. In addition, the Offeror shall provide a summary narrative that specifically delineates what each partner will do in regard to performing the contract. The responsibilities of the managing partner are significantly more important t h a n the responsibilities of all other partners combined.

4. In the event the Offeror will be subcontracting with another or multiple businesses, the Offeror shall certify whom t h e Offeror intends to subcontract with and will also certify that at least 50 percent of the cost of the contract performance incurred for personnel shall be expended for employees of the Small Business in accordance with FAR 5 2 . 2 1 9 -14, Limitations on Subcontracting.

b. Volume II—Technical Capability Volume (Factor 1)

1. The Technical Volume shall be clear, concise, and include sufficient detail for effective evaluation and for s u b s t a n t i a t i n g the validity of stated claims in the Offeror’s proposal. Legibility, clarity and coherence are very important. Your responses will be evaluated against the Technical factors defined in Addendum to FAR 52.212-2: Evaluation Factors for Award. The proposal should not simply rephrase or restate the Government’s requirements, b u t rather shall provide convincing rationale to address how the Offeror intends to meet these requirements.

Statements that the Offeror understands, can, or will comply with the PWS (including referenced publications t e c h n i c a l data, etc.); statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,”etc., will be considered unacceptable.

Offerors shall assume that the Government has no prior knowledge of their faci l i t ies and experience, and will base its evaluation on the information presented in the Offeror’s proposal.

Elaborate brochures or documentation, detailed art work, or other embellishments are unnecessary and are not desired.

2. The Offeror shall address as specifically as possible the actual methodology used for accomplishing the PWS tasks. Any assumptions, exceptions or deviations must be addressed and communicated to the Contracting Officer no later than instructed above. The volume shall be organized according to the following general outline:

-Table of Contents

-List of Tables and Drawings -Cross Reference Matrix (if any) -Factor 1: Technical Capability

-Subfactor 1 – Mission Capability -Subfactor 2 – Transition Approach -Subfactor 3 – Personnel Management -Subfactor 4 – Management Control

3. Mission Capability (Subfactor 1): This subfactor will evaluate the Offeror’s ability to perform and satisfy all contractual requirements of this solicitation. The Offeror must clearly describe, demonstrate and address each of the following specified minimum requirements which include:

a. The approach and method to deal with turnover, planned and unplanned personnel shortages that does not interrupt services and provides the same level of service;

b. The approach and method to deal with changes in the expected number of Soldiers/Customers due to an increase of troops from deployment or a militarydrawdown, contingency situations, or other planned or unplanned surge situations that may occur.

c. Providing a method(s) to monitor and assure customers’ wait time to be helped or to receive an appointment is 5 minutes or less.

d. Propose a capability for virtual solutions and methods for College & Career Readiness (CCR) and Education Counseling including interaction with other Education Centers.

e. In the event subcontractors are proposed, discuss the communications and internal control procedures that will be employed in order to ensure successful accomplishment for all the requirements a through e above.

4. Transition Approach (Subfactor 2): This subfactor will evaluate the Offerors ability to transition in and out within the allotted time allowed in the PWS. The Offeror will be evaluated to the extent that it clearly demonstrates that the Offeror can transition successfully by explaining the approach for each of the following minimum requirements which include:

a. Overcoming barriers;

b. Identifying any Offeror’s major tasks;

c. Process Interfaces;

d. Mobilization and Demobilization Procedures;

e. Milestones and,

f. Commitment and responsibilities that may be anticipated or encountered of the functional areas in the PWS.

5. Personnel Management (Subfactor 3): This subfactor will evaluate documented evidence of the Offeror’s ability to provide personnel who meet all contract qualifications requirements for both prime or subcontractor personnel. The Offeror’s proposal must address in detail each of the following specified minimum requirements which include:

a. A fully completed Attachment C of the RFP with the proposed staffing for each location. The proposed worksheet will be evaluated against the Government’s estimate rounded up to the nearest quarter, half, or whole number; (Example: .15 would be rounded up to .25, .40 would be rounded up to .50, and .80 would be rounded up to 1.0).

b. The cross utilization explanation will be evaluated for a clear understanding and description of the position being cross utilized. The position description for each cross utilized position, if any, will be evaluated against the duties outlined in the PWS for each position that was cross utilized. Cross-utilization for delivery of services concept across multiple installations in close proximity must be clearly explained.

c. The Offerors security approach will be evaluated to assess a clear understanding of the

JPAS. The Offeror must address how and when JPAS will be utilized, how all the security requirements outlined in paragraphs 1.6.8 thru 1.6.8.12 of the PWS will be incorporated, and the explanation as to how the security requirements will be maintained at the onset and throughout the performance of the contract

d. The qualification explanation will be evaluated to assess the Offerors understanding and approach to provide personnel with the required knowledge, skills, and experience for each of the services in paragraphs 1.6.13 thru 1.6.13.3.6 of the PWS.

The qualifications provided will be evaluated against the qualification outlined for each service in the PWS

e. The training explanation must describe in detail how the training at the entry-level for each labor category will be addressed to include any opportunities for contractor employees to increase and maintain their job related skills. The training approach must include any mandatory training outlined in the PWS and demonstrate how a new employee will be prepared to perform their duties to ensure a trained workforce can be in place and ready to perform. Use of virtual technology-based or web-based training solutions are recommended, i.e. MilSuite, SharePoint, etc

f. The Offeror must explain the method of training and procedure that will be used to document their employees’ training and qualifications and how the training and qualification will be available for Government to review.

g. The Offeror must submit a duty description for the On-Site Coordinator (OSC), incorporate the duties already included in the PWS, and address the roles, duties and responsibility description at a small, medium and large locations where services are being performed.

h. List of key personnel must be submitted with their position descriptions and each resume must demonstrate the minimum relevant experience associated with the position being fulfilled. Resumes will be evaluated for appropriately assigned specific duties and responsibilities, and the necessary backgrounds, qualifications, credentials to successfully fulfill the duties of this requirement. Resumes shall be provided for the following Key Positions:

-Program Manager (PM); Five years of relevant general managerial experience -Alternate PM; Five years of relevant general managerial experience -Pacific Regional Manager; Five years of relevant general managerial experience, plus noted knowledge in PWS 1.6.12.1 -Security Manager; Five years of general managerial experience, plus noted knowledge in PWS 1.6.12.2

i. In the event subcontractors are proposed, the communications and internal control procedures must be provided to ensure each item in Subfactor 3 is addressed for each subcontractor proposed

6. Management Control (Subfactor 4): The Offeror’s quality control proposal shall address clearly in detail each of the following minimum requirements which include:

a. Provide a narrative of their quality control approach and processes that clearly demonstrates the ability to understand and establish an effective and appropriate quality control program to ensure timely and continuous delivery of services outlined in Part Five of the PWS.

b. Address the frequency of monitoring the various sites and the qualitative/quantitative

(collection and reporting) metrics of measurement to be used and the AQL for the services outlined in Part five of the PWS

c. Explain the method to monitor and assure customers’ wait time to be acknowledged or receive an appointment is less than 5 minutes

d. Provide an explanation of the expected flow of information from upper management to the program manager, OSC and down to the employee level

e. Fully delineate and explain who has decision making authority for this requirement, how the Program Manager fits into the decision making process, and how management will mitigate conflicts between the program manager, OSCs and employees

c. Volume III – Price (Factor 2). The Offeror shall submit prices for each location as identified in the

RFP. A separate spreadsheet shall be submitted for the base period and each option year (refer to tabs at the bottom of the Excel worksheet). The totals of each worksheet for the base and option years will automatically be tallied and rolled into the CLIN Summary- Spreadsheet (refer to tabs at the bottom of the Excel worksheet). Do not attempt to fill-in pricing in the blacked out areas within the spreadsheet. Do not remove or delete the blacked out areas on the worksheet. Do not tamper or remove any of the formulas already provided in the Excel worksheet. The price for phasing out and manpower reporting shall be inputted in the yellow highlighted areas in the tab labeled CLIN Summary.

1. All information relating to the proposed price must be included in electronic format.

Electronic versions of the price proposal shall be submitted on a CD-ROM in a format compatible with Microsoft Office (2007 or earlier) as further delineated below, and files should not be read only or password protected. All Excel formulas, lookup tables, and links should be intact, and no links should exist to files not included with the submission. Excel workbooks should not contain hidden spreadsheets. PDF or flat files will not be considered adequate for pricing. Failure to comply with these formatting requirements may result in rejection of your proposal. Offerors’ submittals shall be free of viruses, Trojans, spyware, and other malicious code for which appropriate detection and removal/quarantine software exists.

2. Certified Cost or Pricing data is not anticipated for the award of this contract due to expected competition; however, the Government reserves the right to request such information should it become necessary for the Offeror to submit. The Government also reserves the right to require the submission of Other Than Certified Cost or Pricing Data as is deemed necessary to arrive at a fair and reasonable price. The Price Volume shall be organized as follows:

– CLIN Summary

– Base Year Spreadsheet

– Option One Spreadsheet

– Option Two Spreadsheet

3. U.S. Department of Labor Area Wage Determination Numbers for each location apply and are hereby incorporated by reference, and will be made a part of any contract resulting from this solicitation.

SECTION M - EVALUATION FACTORS FOR AWARD

52.212-2 ADDENDUM

BASIS FOR AWARD AND EVALUATION CRITERIA (ADDENDUM TO FAR CLAUSE 52.212-2,

EVALUATION-COMMERICAL ITEM) (Section M)

a. Basis for Contract Award

(1) This is a best value, lowest price technically acceptable source selection conducted in accordance with

Federal Acquisition Regulation (FAR) 15.3, Source Selection, as supplemented by the Defense Federal Acquisition Regulation Supplement (DFARS), and the Army Federal Acquisition Regulation Supplement (AFARS). Award will be made to a single offeror who is deemed responsible in accordance with the Federal Acquisition Regulation (FAR), whose proposal conforms to the solicitation requirements, and whose proposal, judged by an overall assessment of the evaluation criteria and other considerations specified in this solicitation, represents the Lowest Priced Technically Acceptable offer.

(2) Trade-offs between cost/price and non-cost/price factors are not permitted. Unreasonably high, unbalanced, inaccurate or incomplete price proposals, may be the grounds for eliminating a proposal from competition.

(3) The Government will evaluate proposed prices for reasonableness using price analysis techniques.

Proposed prices evaluated as unreasonable may be grounds for eliminating a proposal from competition.

b. Award for All of the Work. The Government intends to award one (1) contract as a result of this solicitation. As set forth in FAR 52.215-1 (f)(4), the Government intends to evaluate proposals and award a contract without discussions with offerors (except clarifications as described in FAR 15.306(a), Clarifications and award without discussions). Therefore, the offeror’s initial proposal should contain the offeror’s best terms from a cost or price and technical standpoint. The Government reserves the right to conduct discussions if the Contracting Officer later determines them to be necessary. In the event that discussions are held, a competitive range determination will be made. If the Contracting Officer determines that the number of proposals that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the Contracting Officer may limit the number of proposals in the competitive range to the greatest number that will permit an efficient competition among the most highly rated proposals.

c. Evaluation Criteria

(1) Evaluation criteria consist of factors and Subfactor listed below. The proposals will be evaluated under two (2) evaluation factors:

Factor 1: Technical Capability

-Subfactor 1 – Mission Capability -Subfactor 2 – Transition Approach -Subfactor 3 – Personnel Management -Subfactor 4 – Management Control

Factor 2: Cost/Price

(2) Volume II - Technical Capability (Factor 1). The Technical Factor evaluation provides an assessment of the offeror’s capability to satisfy the Government’s minimum requirements. To be considered acceptable, the Offeror must be able to clearly explain in detail each of the Subfactors as delineated in

ADDENDUM TO FAR CLAUSE 52.212-1, INSTRUCTIONS TO OFFERORS-COMMERICAL

ITEM) (Section L).

(a) Mission Capability (Subfactor 1): The Offeror clearly described, demonstrated and addressed their approach and method to deal with turnover, planned and unplanned personnel shortages that does not interrupt services and provides the same level of service.

The Offeror clearly described, demonstrated and addressed their approach and method to deal with changes in the expected number of Soldiers/Customers due to an increase of troops from deployment or a military drawdown, contingency situations, or other planned or unplanned surge situations that may occur. The Offeror clearly described, demonstrated and addressed a method(s) to monitor and assure customers’ wait time to be helped or to receive an appointment is 5 minutes or less. The Offeror clearly described, demonstrated and addressed their capability for virtual solutions and methods for College & Career Readiness (CCR) and Education Counseling including interaction with other Education Centers. The Offeror clearly described, demonstrated and addressed in the event subcontractors are proposed, the communications and internal control procedures that will be employed in order to ensure successful accomplishment for all the requirements above.

b) Transition Approach (Subfactor 2): The Offeror’s clearly demonstrated their transition explaining the approach for each of the specified transition minimum requirements for overcoming barriers, identifying major tasks clearly demonstrating process interfaces;

clearly described mobilization and demobilization procedures, clearly demonstrated milestones and clearly described the commitment and responsibilities that may be anticipated or encountered of the functional areas in the PWS.

(c) Personnel Management (Subfactor 3): The Offeror’s proposal clearly detailed staffing for each location in Attachment C. The Offeror clearly described, demonstrated and addressed cross utilization explaining the position being cross utilized against the duties outlined in the PWS for each position cross utilized. The Offeror clearly described, demonstrated and addressed Cross-utilization for delivery of services concept across multiple installations in close proximity. The security approach evaluated to assess a clear understanding of the JPAS clearly described, demonstrated and addressed how and when JPAS will be utilized, how all the security requirements outlined in paragraphs 1.6.8 thru 1.6.8.12 of the PWS will be incorporated, and the explanation as to how the security requirements will be maintained at the onset and throughout the performance of the contract. The Offeror clearly described, demonstrated and addressed their understanding and approach to provide personnel with the required knowledge, skills, and experience for each of the services in paragraphs 1.6.13 thru

1.6.13.3.9 of the PWS. The qualifications provided will be evaluated against the qualifications outlined for each service in the PWS. The Offeror clearly described, demonstrated and addressed the training at the entry-level for each labor category will be addressed to include any opportunities for contractor employees to increase and maintain their job related skills. The training approach included mandatory training outlined in the PWS and demonstrated how a new employee will be prepared to perform their duties to ensure a trained workforce can be in place and ready to perform. The Offeror clearly described, demonstrated and addressed their use of virtual technology-based or web-based training solutions, i.e. MilSuite, SharePoint, etc. The Offeror clearly described, demonstrated and addressed their method of training and procedures that will be used to document their employees’ training and qualifications and how the training and qualification will be available for Government to review. The Offeror clearly described, demonstrated and addressed the duty description for the On-Site Coordinator (OSC), incorporated with the duties included in the PWS, and addressed their roles, duties and responsibility at a small, medium and large locations where services are being performed. The Offeror clearly demonstrated the list of key personnel with their position descriptions and each resume addressed the minimum relevant experience associated with the position being fulfilled.

Resumes will be evaluated for appropriately assigned specific duties and responsibilities, and the necessary backgrounds, qualifications, credentials to successfully fulfill the duties of this requirement. Resumes shall be provided for the following Key Positions: Program Manager (PM) for five years of relevant general managerial experience; Alternate PM for five years of relevant general managerial experience; Pacific Regional Manager for five years of relevant general managerial experience, plus noted knowledge in PWS 1.6.12.1; and Security Manager for five years of general managerial experience, plus noted knowledge in PWS

1.6.12.2. The Offeror clearly described, demonstrated and addressed in the event subcontractors are proposed, the communications and internal control procedures were provided to ensure each item in Subfactor 3 is addressed for each subcontractor proposed for each of the specified minimum requirements.

(d) Management Control (Subfactor 4): The Offeror clearly described, demonstrated and addressed their quality control approach and processes of their ability to understand and establish an effective and appropriate quality control program to ensure timely and continuous delivery of services outlined in Part Five of the PWS. The Offeror clearly described, demonstrated and addressed the frequency of monitoring the various sites and the qualitative/quantitative (collection and reporting) metrics of measurement to be used and the Acceptable Quality Level (AQL) for the services outlined in Part five of the PWS. The Offeror clearly described the method to monitor and assure customers’ wait time to be acknowledged or receive an appointment is less than 5 minutes. The Offeror clearly described, demonstrated and addressed the expected flow of information from upper management to the program manager, OSC and down to the employee level. The Offeror fully delineated and explained who has decision making authority for this requirement, how the Program Manager fits into the decision making process, and how management will mitigate conflicts between the program manager, OSCs and employees.

Technical Factors will receive one of the adjectival ratings defined below. The subfactor ratings will be used to determine an overall rating for the factor. To receive a rating of Acceptable, all subfactors must receive a rating of Acceptable.

Table A-1. Technical Acceptable/Unacceptable Ratings

Rating Description

Acceptable Proposal clearly meets the minimum requirements of the solicitation.

Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation.

(3) Volume III – Price (Factor 2). Price will not be scored or rated. Evaluation of price will be performed using one or more of the price analysis techniques in FAR 15.404. Through these techniques, the Government will determine whether prices are fair and reasonable.

If the Government is unsure of the reasonableness of the prices, the Government reserves the right to request other than Cost or Pricing Data.

Award will be made to a single Offeror who is deemed responsible in accordance with the Federal Acquisition Regulation (FAR), whose proposal judged by an overall assessment of the evaluation criteria and other considerations specified in this solicitation, represents the Lowest Priced Technically Acceptable offer.

Options: The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). As part of price evaluation, the Government will evaluate its option to extend services (see FAR Clause 52.217-8) by adding one-half of the offeror’s final option period price to the offeror’s total price. Thus, the offeror’s total price for the purposes of evaluation will include the base period, 1st option, 2nd option and ½ of the 2nd option. Offerors are not required to enter a price for the six month period.

(End of Summary of Changes)